Sane "Failed to scan - document feeder empty"

Support Software & Applications
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1

I use simple-scan on Manjaro KDE with an HP Envy 5542 aio printer / scanner.

After sane was upgraded to 1.2.1, simple-scan fails with the error message “Failed to scan - document feeder empty”. There is no document feeder on my scanner. Downgrading sane to v. 1.1.1, everything works as expected.

I reported an issue at sane is looking for non-existant document feeder (#654) · Issues · sane-project / backends · GitLab

This post is in case other Manjaro users have encountered the problem, too.

2

I resolved this same issue by running simple-scan --debug from the terminal; the document feeder error disappeared, and now I can simply launch the application from the menu without problems. Maybe it resetted some config file, dunno. Hope it helps you.

3

Thanks for your input, and sorry for the late answer.

everything works as it should, but as soon as I start and run simple-scan from the menu, the feeder error returns. Still keeping the downgraded version works for me.