Razer kraken x microphone not working

Hello the microphone of my razer kraken x is not working, i’ve tried it in discord, the only input seems to be my monitor for some reasons

Welcome to Manjaro forum

How is the headset connected to system? are you using 1 audio jack connection or 2; or USB ?

Please post more information about system

inxi -Fazy

and audio devices

pactl list cards

it’s connected with 1 jack, here’s the result for inxi -Fazy

System:
  Kernel: 5.15.12-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=7b212966-47c4-4383-a3f7-74d0c154dd4c rw quiet apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: KDE Plasma 5.23.4 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Desktop Mobo: ASUSTeK model: GL12CP v: 1.0
    serial: <superuser required> UEFI: American Megatrends v: GL12CP.305
    date: 05/16/2018
CPU:
  Info: model: Intel Core i5-8400 bits: 64 type: MCP arch: Coffee Lake
    family: 6 model-id: 0x9E (158) stepping: 0xA (10) microcode: 0xEA
  Topology: cpus: 1x cores: 6 smt: <unsupported> cache: L1: 384 KiB
    desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB desc: 6x256 KiB L3: 9 MiB
    desc: 1x9 MiB
  Speed (MHz): avg: 1199 high: 1200 min/max: 800/4000 scaling:
    driver: intel_pstate governor: powersave cores: 1: 1200 2: 1200 3: 1200
    4: 1200 5: 1198 6: 1200 bogomips: 33613
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf
    mitigation: PTE Inversion; VMX: conditional cache flushes, SMT disabled
  Type: mds mitigation: Clear CPU buffers; SMT disabled
  Type: meltdown mitigation: PTI
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
    IBRS_FW, STIBP: disabled, RSB filling
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA GP106 [GeForce GTX 1060 3GB] vendor: ASUSTeK driver: nvidia
    v: 495.44 alternate: nouveau,nvidia_drm bus-ID: 01:00.0 chip-ID: 10de:1c02
    class-ID: 0300
  Display: x11 server: X.org 1.21.1.2 compositor: kwin_x11 driver:
    loaded: nvidia resolution: <missing: xdpyinfo>
  Message: Unable to show advanced data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: ASUSTeK driver: snd_hda_intel
    v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
    chip-ID: 8086:a348 class-ID: 0403
  Device-2: NVIDIA GP106 High Definition Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel bus-ID: 01:00.1 chip-ID: 10de:10f1
    class-ID: 0403
  Sound Server-1: ALSA v: k5.15.12-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.19 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.42 running: yes
Network:
  Device-1: Intel Cannon Lake PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:a370 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  Device-2: Intel Ethernet I219-V driver: e1000e v: kernel port: N/A
    bus-ID: 00:1f.6 chip-ID: 8086:15bc class-ID: 0200
  IF: eno2 state: down mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB
    driver: btusb v: 0.8 bus-ID: 1-14:4 chip-ID: 8087:0aaa class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Drives:
  Local Storage: total: 1.94 TiB used: 12.32 GiB (0.6%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: SK Hynix model: HFS128G39TND-N210A
    size: 119.24 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: 0P10 scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 vendor: Toshiba model: DT01ACA100
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: HDD rpm: 7200 serial: <filter> rev: A8S0 scheme: GPT
  ID-3: /dev/sdc maj-min: 8:32 vendor: Samsung model: SSD 860 EVO 1TB
    size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: 4B6Q scheme: GPT
Partition:
  ID-1: / raw-size: 98.63 GiB size: 96.52 GiB (97.86%) used: 12.3 GiB (12.7%)
    fs: ext4 dev: /dev/sdc3 maj-min: 8:35
  ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%)
    used: 27.9 MiB (10.9%) fs: vfat dev: /dev/sda1 maj-min: 8:1
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 27.8 C pch: 39.0 C mobo: N/A gpu: nvidia
    temp: 41 C
  Fan Speeds (RPM): cpu: 1500 gpu: nvidia fan: 58%
Info:
  Processes: 254 Uptime: 41m wakeups: 0 Memory: 15.55 GiB
  used: 3.54 GiB (22.7%) Init: systemd v: 250 tool: systemctl Compilers:
  gcc: 11.1.0 clang: 13.0.0 Packages: 1209 pacman: 1202 lib: 329 flatpak: 0
  snap: 7 Shell: Zsh v: 5.8 default: Bash v: 5.1.12 running-in: konsole
  inxi: 3.3.12

and for pactl list cards :

Card #0
        Name: alsa_card.pci-0000_01_00.1
        Driver: module-alsa-card.c
        Owner Module: 6
        Properties:
                alsa.card = "1"
                alsa.card_name = "HDA NVidia"
                alsa.long_card_name = "HDA NVidia at 0xa3080000 irq 17"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:01:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1"
                device.bus = "pci"
                device.vendor.id = "10de"
                device.vendor.name = "NVIDIA Corporation"
                device.product.id = "10f1"
                device.product.name = "GP106 High Definition Audio Controller"
                device.string = "1"
                device.description = "GP106 High Definition Audio Controller"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        Profiles:
                output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 38668, available: yes)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (sinks: 1, sources: 0, priority: 38468, available: yes)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-stereo-extra6: Digital Stereo (HDMI 7) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround-extra6: Digital Surround 5.1 (HDMI 7) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra6: Digital Surround 7.1 (HDMI 7) Output (sinks: 1, sources: 0, priority: 600, available: no)
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
        Active Profile: output:hdmi-stereo
        Ports:
                hdmi-output-0: HDMI / DisplayPort (type: HDMI, priority: 5900, latency offset: 0 usec, available)
                        Properties:
                                device.icon_name = "video-display"
                                device.product.name = "C27F390
     "
                        Part of profile(s): output:hdmi-stereo
                hdmi-output-1: HDMI / DisplayPort 2 (type: HDMI, priority: 5800, latency offset: 0 usec, available)
                        Properties:
                                device.icon_name = "video-display"
                                device.product.name = "SMB2240W
    "
                        Part of profile(s): output:hdmi-stereo-extra1
                hdmi-output-2: HDMI / DisplayPort 3 (type: HDMI, priority: 5700, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra2, output:hdmi-surround-extra2, output:hdmi-surround71-extra2
                hdmi-output-3: HDMI / DisplayPort 4 (type: HDMI, priority: 5600, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra3, output:hdmi-surround-extra3, output:hdmi-surround71-extra3
                hdmi-output-4: HDMI / DisplayPort 5 (type: HDMI, priority: 5500, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra4, output:hdmi-surround-extra4, output:hdmi-surround71-extra4
                hdmi-output-5: HDMI / DisplayPort 6 (type: HDMI, priority: 5400, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra5, output:hdmi-surround-extra5, output:hdmi-surround71-extra5
                hdmi-output-6: HDMI / DisplayPort 7 (type: HDMI, priority: 5300, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "video-display"
                        Part of profile(s): output:hdmi-stereo-extra6, output:hdmi-surround-extra6, output:hdmi-surround71-extra6

Card #1
        Name: alsa_card.pci-0000_00_1f.3
        Driver: module-alsa-card.c
        Owner Module: 7
        Properties:
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xa3230000 irq 132"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1f.3"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "a348"
                device.product.name = "Cannon Lake PCH cAVS"
                device.form_factor = "internal"
                device.string = "0"
                device.description = "Built-in Audio"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        Profiles:
                input:analog-stereo: Analog Stereo Input (sinks: 0, sources: 1, priority: 65, available: no)
                output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 39268, available: yes)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 6565, available: yes)
                output:analog-surround-21: Analog Surround 2.1 Output (sinks: 1, sources: 0, priority: 1300, available: no)
                output:analog-surround-21+input:analog-stereo: Analog Surround 2.1 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1365, available: no)
                output:analog-surround-40: Analog Surround 4.0 Output (sinks: 1, sources: 0, priority: 1200, available: no)
                output:analog-surround-40+input:analog-stereo: Analog Surround 4.0 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1265, available: no)
                output:analog-surround-41: Analog Surround 4.1 Output (sinks: 1, sources: 0, priority: 1300, available: no)
                output:analog-surround-41+input:analog-stereo: Analog Surround 4.1 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1365, available: no)
                output:analog-surround-50: Analog Surround 5.0 Output (sinks: 1, sources: 0, priority: 1200, available: no)
                output:analog-surround-50+input:analog-stereo: Analog Surround 5.0 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1265, available: no)
                output:analog-surround-51: Analog Surround 5.1 Output (sinks: 1, sources: 0, priority: 1300, available: no)
                output:analog-surround-51+input:analog-stereo: Analog Surround 5.1 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1365, available: no)
                output:iec958-stereo: Digital Stereo (IEC958) Output (sinks: 1, sources: 0, priority: 38268, available: yes)
                output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5565, available: yes)
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
        Active Profile: output:analog-stereo
        Ports:
                analog-input-mic: Microphone (type: Mic, priority: 8700, latency offset: 0 usec, not available)
                        Properties:
                                device.icon_name = "audio-input-microphone"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21+input:analog-stereo, output:analog-surround-40+input:analog-stereo, output:analog-surround-41+input:analog-stereo, output:analog-surround-50+input:analog-stereo, output:analog-surround-51+input:analog-stereo, output:iec958-stereo+input:analog-stereo
                analog-input-linein: Line In (type: Line, priority: 8100, latency offset: 0 usec, not available)
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21+input:analog-stereo, output:analog-surround-40+input:analog-stereo, output:analog-surround-41+input:analog-stereo, output:analog-surround-50+input:analog-stereo, output:analog-surround-51+input:analog-stereo, output:iec958-stereo+input:analog-stereo
                analog-output-lineout: Line Out (type: Line, priority: 9000, latency offset: 0 usec, not available)
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21, output:analog-surround-21+input:analog-stereo, output:analog-surround-40, output:analog-surround-40+input:analog-stereo, output:analog-surround-41, output:analog-surround-41+input:analog-stereo, output:analog-surround-50, output:analog-surround-50+input:analog-stereo, output:analog-surround-51, output:analog-surround-51+input:analog-stereo
                analog-output-headphones: Headphones (type: Headphones, priority: 9900, latency offset: 0 usec, available)
                        Properties:
                                device.icon_name = "audio-headphones"
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
                iec958-stereo-output: Digital Output (S/PDIF) (type: SPDIF, priority: 0, latency offset: 0 usec, availability unknown)
                        Part of profile(s): output:iec958-stereo, output:iec958-stereo+input:analog-stereo

Hi @TwitsTeen, and welcome!

a Tip:

When providing terminal text, always wrap it in three backticks before and afrter the text. Like this:

```
pasted terminal output
```

That just causes it to be rendered like this:

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bibendum eget placerat.

Instead of like this:

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Thereby improving legibility and making it easier for those trying to assist.

Please edit your post accordingly.

thanks it’s done

it’s connected in jack

I presume from this response that the headset jack is plugged into the single front jack socket
Have you tried using the rear jack sockets for headphone and microphone with a splitter cable?

PulseAudio data shows onboard audio device is set for output only

Card #1
 Name: alsa_card.pci-0000_00_1f.3
 
 alsa.card = “0”
 alsa.card_name = “HDA Intel PCH”
 
 Active Profile: output:analog-stereo

I suggest you change the PulseAudio profile to include audio input

pacmd set-card-profile alsa_card.pci-0000_00_1f.3 output:analog-stereo+input:analog-stereo

and set the input as the default source for audio capture

pacmd set default-source alsa_input.pci-0000_00_1f.3.analog-stereo

PulseAudio data is showing 2 input ports (analog-input-mic and analog-input-linein) are not available

I suggest you check ALSA settings for audio capture inputs in

alsamixer --card=0 --view=Capture

or post text information about audio settings from

amixer -c0