Sometimes when the computer is booted there will be no audio devices. Restarting once (sometimes twice is needed) will fix the issue but is a pain.
Anyone else seeing this issue and/or know a fix?
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System:
Kernel: 5.13.5-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.13-x86_64
root=UUID=a1ac60ad-31da-4927-aaa5-ca82d1c1cf81 rw quiet apparmor=1
security=apparmor udev.log_priority=3
Desktop: KDE Plasma 5.22.4 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Convertible System: ASUSTeK product: ZenBook UX564EH_Q528EH v: 1.0
serial: <filter>
Mobo: ASUSTeK model: UX564EH v: 1.0 serial: <filter>
UEFI: American Megatrends LLC. v: UX564EH.303 date: 01/11/2021
Battery:
ID-1: BAT0 charge: 95.8 Wh (100.0%) condition: 95.8/96.0 Wh (99.7%)
volts: 11.7 min: 11.7 model: ASUSTeK ASUS Battery type: Li-ion serial: N/A
status: Not charging cycles: 3
Device-1: hid-0018:04F3:2C26.0001-battery model: ELAN9009:00 04F3:2C26
serial: N/A charge: N/A status: N/A
Memory:
RAM: total: 15.32 GiB used: 3.13 GiB (20.5%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: Quad Core model: 11th Gen Intel Core i7-1165G7 bits: 64 type: MT MCP
arch: Tiger Lake family: 6 model-id: 8C (140) stepping: 1 microcode: 88
cache: L2: 12 MiB bogomips: 44864
Speed: 2087 MHz min/max: 400/4700 MHz Core speeds (MHz): 1: 2087 2: 1201
3: 1149 4: 1384 5: 1102 6: 1556 7: 1260 8: 1100
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_capabilities
arch_perfmon art avx avx2 avx512_bitalg avx512_vbmi2 avx512_vnni
avx512_vp2intersect avx512_vpopcntdq avx512bw avx512cd avx512dq avx512f
avx512ifma avx512vbmi avx512vl bmi1 bmi2 bts cat_l2 cdp_l2 clflush
clflushopt clwb cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl
dtes64 dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma
fpu fsgsbase fsrm fxsr gfni ht hwp hwp_act_window hwp_epp hwp_notify
hwp_pkg_req ibpb ibrs ibrs_enhanced ida intel_pt invpcid invpcid_single
lahf_lm lm mca mce md_clear mmx monitor movbe movdir64b movdiri msr mtrr
nonstop_tsc nopl nx ospke pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge
pku pln pni popcnt pse pse36 pts rdpid rdrand rdseed rdt_a rdtscp rep_good
sdbg sep sha_ni smap smep split_lock_detect ss ssbd sse sse2 sse4_1 sse4_2
ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer
tsc_known_freq umip vaes vme vmx vnmi vpclmulqdq vpid x2apic xgetbv1 xsave
xsavec xsaveopt xsaves xtopology xtpr
Vulnerabilities: Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] vendor: ASUSTeK
driver: i915 v: kernel bus-ID: 00:02.0 chip-ID: 8086:9a49 class-ID: 0300
Device-2: NVIDIA TU117M vendor: ASUSTeK driver: nvidia v: 470.57.02
alternate: nouveau,nvidia_drm bus-ID: 58:00.0 chip-ID: 10de:1f99
class-ID: 0302
Device-3: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo
bus-ID: 3-5:3 chip-ID: 13d3:56eb class-ID: fe01 serial: <filter>
Display: x11 server: X.Org 1.20.11 compositor: kwin_x11 driver:
loaded: modesetting display-ID: :0 screens: 1
Screen-1: 0 s-res: 3840x1685 s-dpi: 96 s-size: 1013x444mm (39.9x17.5")
s-diag: 1106mm (43.5")
Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 142 size: 344x194mm (13.5x7.6")
diag: 395mm (15.5")
Monitor-2: HDMI-1 res: 1920x1080 hz: 60 dpi: 96 size: 509x286mm (20.0x11.3")
diag: 584mm (23")
OpenGL: renderer: Mesa Intel Xe Graphics (TGL GT2) v: 4.6 Mesa 21.1.5
direct render: Yes
Audio:
Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: ASUSTeK
driver: sof-audio-pci-intel-tgl
alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 00:1f.3
chip-ID: 8086:a0c8 class-ID: 0401
Device-2: Logitech H390 headset with microphone type: USB
driver: hid-generic,snd-usb-audio,usbhid bus-ID: 3-2.4.1:6
chip-ID: 046d:0a8f class-ID: 0300
Sound Server-1: ALSA v: k5.13.5-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.19 running: no
Sound Server-3: PulseAudio v: 14.2 running: yes
Sound Server-4: PipeWire v: 0.3.32 running: no
Network:
Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel port: 4000
bus-ID: 00:14.3 chip-ID: 8086:a0f0 class-ID: 0280
IF: wlo1 state: down mac: <filter>
Device-2: TP-Link UE300 10/100/1000 LAN (ethernet mode) [Realtek RTL8153]
type: USB driver: r8152 bus-ID: 4-2.3:3 chip-ID: 2357:0601 class-ID: 0000
serial: <filter>
IF: enp0s20f0u2u3 state: up speed: 1000 Mbps duplex: full mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Bluetooth:
Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8
bus-ID: 3-10:7 chip-ID: 8087:0026 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 3 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Device-1: md127 maj-min: 9:127 type: mdraid level: N/A status: inactive
size: N/A
Info: report: N/A blocks: 2944 chunk-size: N/A
Components: Online: N/A Spare:
0: nvme1n1 maj-min: 259:3 size: 27.25 GiB state: S
Drives:
Local Storage: total: 969.92 GiB used: 29.94 GiB (3.1%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Intel model: HBRPEKNX0202A
size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 15.8 Gb/s
lanes: 2 type: SSD serial: <filter> rev: G002 temp: 32.9 C scheme: GPT
ID-2: /dev/nvme1n1 maj-min: 259:3 vendor: Intel model: HBRPEKNX0202AO
size: 27.25 GiB block-size: physical: 512 B logical: 512 B speed: 15.8 Gb/s
lanes: 2 type: SSD serial: <filter> rev: K5110440 temp: 41.9 C
ID-3: /dev/sda maj-min: 8:0 type: USB vendor: Western Digital
model: WD My Passport 264F size: 465.73 GiB block-size: physical: 512 B
logical: 512 B type: N/A serial: <filter> rev: 2005 scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 476.64 GiB size: 468.09 GiB (98.21%)
used: 29.94 GiB (6.4%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: a1ac60ad-31da-4927-aaa5-ca82d1c1cf81
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
label: NO_LABEL uuid: 0D97-840A
Swap:
Alert: No swap data was found.
Unmounted:
ID-1: /dev/sda1 maj-min: 8:1 size: 465.73 GiB fs: ext4 label: 500GB
uuid: 18a7a8cd-55b8-491b-b8dd-717bc17d32d6
USB:
Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Device-1: 2-1:2 info: Western Digital My Passport 264F type: Mass Storage
driver: uas interfaces: 1 rev: 3.2 speed: 10 Gb/s power: 896mA
chip-ID: 1058:264f class-ID: 0806 serial: <filter>
Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-4: 3-2:2 info: Realtek RTS5411 Hub ports: 4 rev: 2.1 speed: 480 Mb/s
chip-ID: 0bda:5411 class-ID: 0900
Hub-5: 3-2.4:4 info: Realtek RTS5411 Hub ports: 4 rev: 2.1 speed: 480 Mb/s
chip-ID: 0bda:5411 class-ID: 0900
Device-1: 3-2.4.1:6 info: Logitech H390 headset with microphone
type: Audio,HID driver: hid-generic,snd-usb-audio,usbhid interfaces: 4
rev: 1.1 speed: 12 Mb/s power: 100mA chip-ID: 046d:0a8f class-ID: 0300
Device-2: 3-2.4.2:8 info: Sunplus Innovation USB Full Speed Gaming Mouse
type: Mouse driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s
power: 98mA chip-ID: 1bcf:0808 class-ID: 0301
Device-3: 3-5:3 info: IMC Networks USB2.0 HD UVC WebCam type: Video
driver: uvcvideo interfaces: 5 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 13d3:56eb class-ID: fe01 serial: <filter>
Device-4: 3-6:5 info: Realtek RTS5129 Card Reader Controller
type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0129
class-ID: ff00 serial: <filter>
Device-5: 3-10:7 info: Intel AX201 Bluetooth type: Bluetooth driver: btusb
interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0026
class-ID: e001
Hub-6: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-7: 4-2:2 info: Realtek Hub ports: 4 rev: 3.1 speed: 5 Gb/s
chip-ID: 0bda:0411 class-ID: 0900
Device-1: 4-2.3:3
info: TP-Link UE300 10/100/1000 LAN (ethernet mode) [Realtek RTL8153]
type: Network driver: r8152 interfaces: 1 rev: 3.0 speed: 5 Gb/s
power: 256mA chip-ID: 2357:0601 class-ID: 0000 serial: <filter>
Hub-8: 4-2.4:4 info: Realtek Hub ports: 4 rev: 3.1 speed: 5 Gb/s
chip-ID: 0bda:0411 class-ID: 0900
Sensors:
System Temperatures: cpu: 43.0 C mobo: N/A
Fan Speeds (RPM): cpu: 1700
Info:
Processes: 263 Uptime: 1h 13m wakeups: 8781 Init: systemd v: 248
tool: systemctl Compilers: gcc: 11.1.0 clang: 12.0.1 Packages: pacman: 1424
lib: 366 flatpak: 0 Shell: Bash v: 5.1.8 running-in: konsole inxi: 3.3.06
When it happens again I will post the logs.
It happened again. I linked the boot journal log (too big to paste here) and I see some things about pulseaudio failing. I don’t see anything under /var/logs that relate to audio. Let me know if there is something else that would be helpful.
Just updated to [Stable Update] 2021-08-09 - Kernels, Xorg-Server, Systemd, Virtualbox, Mesa, Plasma, Pipewire. Updated to pulseaudio 15. Hoping it fixes the issue. 
The issue still happens with pulseaudio 15. However, I will note that it doesn’t seem to happen as often as it did before. It’s only happened once so far.
It’s been a few weeks without the issue occurring so I will say a combination of newer kernel versions with Pulseaudio 15+ fixes whatever the issue was.
I observe that you have solved but have multiple sound modules that could load.
I suspect when you had no sound, one of the other modules loaded before the correct one and that borked sound.
If interested, while sound works, confirm what module you are using right now.
Then test whether blacklisting the sound modules and full reboot still gives you sound.
You use root powers to create a blacklist file called (it can be called anything.conf)
/etc/modprobe.d/blacklist.conf
Contents of that file assumes your sound is working on posted module, and I have not tested if your sound is lost because of any depedency for the others, contents:
blacklist snd_hda_intel
blacklist snd_sof_pci_intel_tgl
The new driver sof_pci_intel_tgl is the correct Sound Open Firmware driver to support internal digital microphones
The legacy driver snd_hda_intel does not support the internal microphones but is still used for other audio
There is a modprobe option that can force a specific driver (but it is not needed here)
options snd-intel-dspcfg dsp_driver=1
To force use of legacy driver. Or for the SOF driver
options snd-intel-dspcfg dsp_driver=3
intel-dsp-config.c - sound/hda/intel-dsp-config.c - Linux source code (v5.14) - Bootlin
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ah ok never knew that
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