Quadro M4000: Persistent "driver: N/A" Issue Despite Driver Installation

Hallo dear Manjaro Community, this is my first topic here, therefore I appreciate your time and patience.

I’m having persistent issues with my NVIDIA Quadro M4000 GPU on Manjaro. Despite successfully installing the latest NVIDIA proprietary driver, the system continues to report the driver as “N/A” and uses the Nouveau driver instead.
Moreover all the DP are not working at all.

I’ve tried the following steps:

  • Installed the latest NVIDIA driver: I’ve used the mhwd tool to install the latest stable NVIDIA driver for my kernel.
  • Rebooted the system: I’ve rebooted the system multiple times after the installation.
  • Upgraded the driver: I’ve tried upgrading the NVIDIA driver.
  • Reinstalled the driver: I’ve tried reinstalling the NVIDIA driver multiple times.

Despite these efforts, the system still reports the driver as “N/A”. I’ve also checked the system logs for any error messages, but haven’t found anything relevant.

Here’s the output of inxi -Fza:

Device-2: NVIDIA GM204GL [Quadro M4000] driver: N/A alternate: nouveau non-free: 550.xx+ status: current (as of 2024-09; EOL~2026-12-xx) arch: Maxwell code: GMxxx process: TSMC 28nm built: 2014-2019 pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:13f1 class-ID: 0300

I’m seeking assistance from the community to identify and resolve this issue. Any suggestions or troubleshooting tips would be greatly appreciated.

Hi and welcome,

Thats not the full output.

Please provide inxi in its entirety. the z flag omits personal information.

inxi -Farz

What does this mean?


We might also take a look at mhwd in general;

mhwd -li -l

thank you for your quick answer !

inxi in its entirety:

System:
  Kernel: 6.6.54-2-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.6-x86_64
    root=UUID=bc320ba6-0d95-40ad-b50a-619b3122fe3a rw quiet splash apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: GNOME v: 46.5 tk: GTK v: 3.24.43 wm: gnome-shell
    tools: gsd-screensaver-proxy dm: GDM v: 46.2 Distro: Manjaro
    base: Arch Linux
Machine:
  Type: Desktop System: Dell product: Precision Tower 3620 v: N/A
    serial: <superuser required> Chassis: type: 3 serial: <superuser required>
  Mobo: Dell model: 09WH54 v: A00 serial: <superuser required> part-nu: 06B7
    uuid: <superuser required> UEFI-[Legacy]: Dell v: 2.22.0 date: 07/13/2022
CPU:
  Info: model: Intel Core i7-6700 bits: 64 type: MT MCP arch: Skylake-S
    gen: core 6 level: v3 note: check built: 2015 process: Intel 14nm family: 6
    model-id: 0x5E (94) stepping: 3 microcode: 0xF0
  Topology: cpus: 1x dies: 1 clusters: 4 cores: 4 threads: 8 tpc: 2
    smt: enabled cache: L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB
    desc: 4x256 KiB L3: 8 MiB desc: 1x8 MiB
  Speed (MHz): avg: 900 min/max: 800/4000 scaling: driver: intel_pstate
    governor: powersave cores: 1: 900 2: 900 3: 900 4: 900 5: 900 6: 900 7: 900
    8: 900 bogomips: 54417
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Vulnerable: No microcode
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: IBRS
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: IBRS; IBPB: conditional; STIBP: conditional;
    RSB filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort mitigation: TSX disabled
Graphics:
  Device-1: Intel HD Graphics 530 vendor: Dell driver: i915 v: kernel
    arch: Gen-9 process: Intel 14n built: 2015-16 ports: active: DP-1,DP-2
    empty: DP-3, HDMI-A-1, HDMI-A-2, HDMI-A-3 bus-ID: 00:02.0
    chip-ID: 8086:1912 class-ID: 0300
  Device-2: NVIDIA GM204GL [Quadro M4000] driver: N/A alternate: nouveau
    non-free: 550.xx+ status: current (as of 2024-09; EOL~2026-12-xx)
    arch: Maxwell code: GMxxx process: TSMC 28nm built: 2014-2019 pcie: gen: 3
    speed: 8 GT/s lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:13f1 class-ID: 0300
  Display: wayland server: X.org v: 1.21.1.14 with: Xwayland v: 24.1.4
    compositor: gnome-shell driver: X: loaded: modesetting,nvidia
    alternate: fbdev,nouveau,nv,vesa dri: iris gpu: i915 display-ID: 0
  Monitor-1: DP-1 model: HP E271i serial: <filter> built: 2017
    res: 1920x1080 dpi: 81 gamma: 1.2 size: 600x340mm (23.62x13.39")
    diag: 690mm (27.2") ratio: 16:9 modes: max: 1920x1080 min: 720x400
  Monitor-2: DP-2 model: HP E271i serial: <filter> built: 2017
    res: 1920x1080 dpi: 81 gamma: 1.2 size: 600x340mm (23.62x13.39")
    diag: 690mm (27.2") ratio: 16:9 modes: max: 1920x1080 min: 720x400
  API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
    device: 1 drv: swrast gbm: drv: iris surfaceless: drv: iris wayland:
    drv: iris x11: drv: iris
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.2.4-arch1.0.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel HD Graphics 530 (SKL GT2)
    device-ID: 8086:1912 memory: 15.25 GiB unified: yes display-ID: :0.0
Audio:
  Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: Dell
    driver: snd_hda_intel v: kernel alternate: snd_soc_avs bus-ID: 00:1f.3
    chip-ID: 8086:a170 class-ID: 0403
  Device-2: NVIDIA GM204 High Definition Audio driver: snd_hda_intel
    v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 01:00.1
    chip-ID: 10de:0fbb class-ID: 0403
  API: ALSA v: k6.6.54-2-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.2.5 status: off tools: pw-cli
  Server-3: PulseAudio v: 17.0 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Intel Ethernet I219-LM vendor: Dell driver: e1000e v: kernel
    port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15b7 class-ID: 0200
  IF: enp0s31f6 state: up speed: 100 Mbps duplex: full mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Drives:
  Local Storage: total: 242.22 GiB used: 18.46 GiB (7.6%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: LITE-ON model: LCH-256V2S-11 2.5 7mm
    256GB size: 238.47 GiB block-size: physical: 512 B logical: 512 B
    speed: 6.0 Gb/s tech: SSD serial: <filter> fw-rev: 10C scheme: MBR
  ID-2: /dev/sdb maj-min: 8:16 model: General USB Flash Disk size: 3.74 GiB
    block-size: physical: 512 B logical: 512 B type: USB rev: 2.0 spd: 480 Mb/s
    lanes: 1 mode: 2.0 tech: SSD serial: <filter> fw-rev: 1.00 scheme: MBR
Partition:
  ID-1: / raw-size: 238.47 GiB size: 233.67 GiB (97.99%)
    used: 18.12 GiB (7.8%) fs: ext4 dev: /dev/sda1 maj-min: 8:1
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 30.0 C pch: 46.0 C mobo: 24.0 C
  Fan Speeds (rpm): cpu: 965 mobo: 1189
Repos:
  Packages: pm: pacman pkgs: 1224 libs: 329 tools: gnome-software,pamac
    pm: flatpak pkgs: 0
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://mirror.init7.net/manjaro/stable/$repo/$arch
    2: https://manjaro.mirrors.lavatech.top/stable/$repo/$arch
    3: https://mirror.futureweb.be/manjaro/stable/$repo/$arch
    4: https://ask4.mm.fcix.net/manjaro/stable/$repo/$arch
    5: https://mirror.raiolanetworks.com/manjaro/stable/$repo/$arch
    6: https://southfront.mm.fcix.net/manjaro/stable/$repo/$arch
    7: https://nocix.mm.fcix.net/manjaro/stable/$repo/$arch
    8: https://gsl-syd.mm.fcix.net/manjaro/stable/$repo/$arch
Info:
  Memory: total: 32 GiB available: 31.24 GiB used: 4.81 GiB (15.4%)
  Processes: 270 Power: uptime: 56m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 12.48 GiB services: gsd-power,
    power-profiles-daemon, upowerd Init: systemd v: 256 default: graphical
    tool: systemctl
  Compilers: clang: 18.1.8 gcc: 14.2.1 Shell: Zsh v: 5.9
    running-in: gnome-terminal inxi: 3.3.36`
What does this mean? 

it is just a mere consideration that i -S the nvidia driver I had before reinstalling it.

here is the output of mhwd

0000:01:00.0 (0300:10de:13f1) Display controller nVidia Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
video-hybrid-intel-nvidia-prime            2023.03.23               false            PCI
video-hybrid-intel-nvidia-470xx-prime            2023.03.23               false            PCI
video-hybrid-intel-nvidia-390xx-bumblebee            2023.03.23               false            PCI
          video-nvidia            2024.05.03               false            PCI
    video-nvidia-470xx            2023.03.23               false            PCI
    video-nvidia-390xx            2023.03.23               false            PCI
           video-linux            2024.05.06                true            PCI
     video-modesetting            2020.01.13                true            PCI
            video-vesa            2017.03.12                true            PCI


> 0000:00:02.0 (0300:8086:1912) Display controller Intel Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
video-hybrid-intel-nvidia-prime            2023.03.23               false            PCI
video-hybrid-intel-nvidia-470xx-prime            2023.03.23               false            PCI
video-hybrid-intel-nvidia-390xx-bumblebee            2023.03.23               false            PCI
           video-linux            2024.05.06                true            PCI
     video-modesetting            2020.01.13                true            PCI
            video-vesa            2017.03.12                true            PCI

I must guess this is just mhwd output?

Please run mhwd -li

So that we can see what you actually have installed.

(originally asked for mhwd -li -l because by a quirk it would produce both installed and available.)

1 Like

yes indeed, thanks for the reminder and the explanation.

> Installed PCI configs:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
     video-modesetting            2020.01.13                true            PCI
video-hybrid-intel-nvidia-prime            2023.03.23               false            PCI

and for mhwd -li -l

> Installed PCI configs:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
     video-modesetting            2020.01.13                true            PCI
video-hybrid-intel-nvidia-prime            2023.03.23               false            PCI


Warning: No installed USB configs!
> 0000:01:00.0 (0300:10de:13f1) Display controller nVidia Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
video-hybrid-intel-nvidia-prime            2023.03.23               false            PCI
video-hybrid-intel-nvidia-470xx-prime            2023.03.23               false            PCI
video-hybrid-intel-nvidia-390xx-bumblebee            2023.03.23               false            PCI
          video-nvidia            2024.05.03               false            PCI
    video-nvidia-470xx            2023.03.23               false            PCI
    video-nvidia-390xx            2023.03.23               false            PCI
           video-linux            2024.05.06                true            PCI
     video-modesetting            2020.01.13                true            PCI
            video-vesa            2017.03.12                true            PCI


> 0000:00:02.0 (0300:8086:1912) Display controller Intel Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
video-hybrid-intel-nvidia-prime            2023.03.23               false            PCI
video-hybrid-intel-nvidia-470xx-prime            2023.03.23               false            PCI
video-hybrid-intel-nvidia-390xx-bumblebee            2023.03.23               false            PCI
           video-linux            2024.05.06                true            PCI
     video-modesetting            2020.01.13                true            PCI
            video-vesa            2017.03.12                true            PCI