Problem with updates

Support
, ,
6

Hi @moonlight_p,

Well, there can be many reason for a crash. We’d have to see some logs…

https://forum.manjaro.org/uploads/default/original/3X/8/4/843229f1aafd2714562a1c4951aaab784e834dbd.jpeg

To get the logs, I suggest you boot into a Live Environment, from there enter a chroot environment, and obtain above mentioned logs.

To enter a chroot environment

  1. Ensure you’ve got a relatively new ISO or at least one with a still supported LTS kernel.

  2. Write/copy/dd the ISO to a USB thumb drive.

  3. When done, boot with the above mentioned USB thumb drive into the live environment.

  4. Once booted, open a terminal and enter the following command to enter the chroot environment:

manjaro-chroot -a

If you have more than one Linux installation, select the correct one to use from the list provided.

If sucessfully done, you should now be in the chroot environment.

But, be careful, as you’re now in an actual root environment on your computer, so any changes you make will persist after a restart and can cause damage.

Once you’ve enter the chroot environment, run the following to get the logs:

journalctl --boot=-1 --priority=4 --no-pager

Where:

  • --boot= is the last boot this has occurred. -1 for the previous boot, -2 for the one before that, -3 for the one before that, and so on, and so forth;
  • --priority=4 will limit the output to warnings and errors only;
  • --no-pager formats the output nicely for use here, on the forum.

Copy and provide the output here as per these guidelines:

:bangbang: Tip: :bangbang:

To provide terminal output, copy the text you wish to share, and paste it here, surrounded by three (3) backticks, a.k.a grave accents. Like this:

```
pasted text
```

Or three (3) tilde signs, like this:

~~~
pasted text
~~~

This will just cause it to be rendered like this:

Portaest sed
elementum
cursus nisl nisi
hendrerit ac quis
sit
adipiscing
tortor sit leo commodo.

Instead of like this:

Portaest sed elementum cursus nisl nisi hendrerit ac quis sit adipiscing tortor sit leo commodo.

Alternatively, paste the text you wish to format as terminal output, select all pasted text, and click the </> button on the taskbar. This will indent the whole pasted section with one TAB, causing it to render the same way as descrribed above.

Thereby improving legibility and making it much easier for those trying to be of assistance.

Please edit your post accordingly.

For more information, please see:

:bangbang::bangbang: Additionally

If your language isn’t English, please prepend any and all terminal commands with LC_ALL=C. For example:

LC_ALL=C bluetoothctl

This will just cause the terminal output to be in English, making it easier to understand and debug.

1 Like