I use PIA-VPN (with subscription) and the Linux client downloaded from their site.
<–I tried to post a link to the PIA site here, but I was not allowed–>
The client installs without any problem, and the setup is flawless. It also connects to a VPN-server and works as expected, but only for about 4-5 minutes. If I look at my network adapter when it works as expected it initially says: “Wired Ethernet: Connected to Wired connection 1”, but then after the 4-5 minutes it adds a little star on the network icon and the information now is: “Wired Ethernet: Connected to Wired connection 1 (limited connectivity)”. There is no change or error message in the VPN-Client interface, it still says connected (see also attached desktop screen dump). In order to get my connection back to normal I have to disconnect the VPN-Client from it’s server, and then reset the network adapter. Then everything is back to normal. I have been in contact with the PIA support, and they suggested me to try to change UDP/TCP-ports used by the client, but that had no effect on the behavior. I have also tried both WIFI and Ethernet cable, but the problem is the same.
Is there anything else that can be changed so that the VPN-client can be working as expected, without the network switching to the “limited connectivity” state after just 4-5 minutes? Anyone having any idea what could be the problem here?
System info:
System:
Kernel: 5.8.11-1-MANJARO x86_64 bits: 64 compiler: N/A
Desktop: KDE Plasma 5.19.5 tk: Qt 5.15.1 info: latte-dock wm: kwin_x11
dm: SDDM Distro: Manjaro Linux
Machine:
Type: Desktop System: Gigabyte product: Z390 I AORUS PRO WIFI v: N/A
serial: <filter>
Mobo: Gigabyte model: Z390 I AORUS PRO WIFI-CF serial: <filter>
UEFI: American Megatrends v: F5d date: 01/16/2019
CPU:
Topology: 8-Core model: Intel Core i7-9700K bits: 64 type: MCP
arch: Kaby Lake rev: C L2 cache: 12.0 MiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 57616
Speed: 800 MHz min/max: 800/4900 MHz Core speeds (MHz): 1: 800 2: 800
3: 800 4: 800 5: 800 6: 800 7: 800 8: 800
Graphics:
Device-1: Intel UHD Graphics 630 vendor: Gigabyte driver: i915
v: kernel bus ID: 00:02.0 chip ID: 8086:3e98
Display: x11 server: X*Org 1.20.9 compositor: kwin_x11 driver: intel
unloaded: modesetting alternate: fbdev,vesa resolution:
1: 1920x1080~60Hz 2: 2560x1440~60Hz s-dpi: 96
OpenGL: renderer: Mesa Intel UHD Graphics 630 (CFL GT2)
v: 4.6 Mesa 20.1.8 direct render: Yes
Audio:
Device-1: Intel Cannon Lake PCH cAVS vendor: Gigabyte
driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:a348
Device-2: Z-Star Micro A4 TECH HD PC Camera type: USB
driver: snd-usb-audio,uvcvideo bus ID: 1-8:3 chip ID: 0ac8:3500
serial: <filter>
Sound Server: ALSA v: k5.8.11-1-MANJARO
Network:
Device-1: Intel Wireless-AC 9560 [Jefferson Peak] driver: iwlwifi
v: kernel port: 3000 bus ID: 00:14.3 chip ID: 8086:a370
IF: wlo1 state: down mac: <filter>
Device-2: Intel Ethernet I219-V vendor: Gigabyte driver: e1000e
v: 3.2.6-k port: efa0 bus ID: 00:1f.6 chip ID: 8086:15bc
IF: eno2 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 1.14 TiB used: 85.86 GiB (7.4%)
ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 250GB
size: 232.89 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter>
rev: 1B2QEXM7 scheme: GPT
ID-2: /dev/sda vendor: Seagate model: ST1000DM010-2EP102
size: 931.51 GiB speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter>
rev: CC43 scheme: GPT
Partition:
ID-1: / size: 43.95 GiB used: 14.14 GiB (32.2%) fs: btrfs
dev: /dev/nvme0n1p6
ID-2: /home size: 43.95 GiB used: 14.14 GiB (32.2%) fs: btrfs
dev: /dev/nvme0n1p6
Swap:
Alert: No Swap data was found.
Sensors:
System Temperatures: cpu: 50.0 C mobo: 27.8 C
Fan Speeds (RPM): N/A
Info:
Processes: 335 Uptime: 1d 1h 34m Memory: 31.23 GiB
used: 3.19 GiB (10.2%) Init: systemd v: 246 Compilers: gcc: 10.2.0
Packages: pacman: 1300 Shell: Bash v: 5.0.18 running in: konsole
inxi: 3.1.05
PIA-VPN-Client version: 2.4 (build 05574)
Screen dump 1: Just connected to VPN, and everything is OK.
<–I tried to upload a screen dump here, but I was not allowed–>
Screen dump 2: After 4-5 minutes connection is not OK anymore.
<–I tried to upload a screen dump here, but I was not allowed–>