I am using the printer Koycera ECOSYS P5021cdn via network. Today I wanted to print something in color but the print was in grayscale. I did following things but which not helped:
Readded the printer with the PPD file
Checked the printer setting → set to “color” but seems not to be stored
Printed a test page
Added the printer directly via CUPS with PPD file
Printed from various applications
Color print works when printing into files PDF and PS.
Remarkable is that when I set the color setting of the printer to “color” its not stored and when I check it again ist “black/white” again.
I have a second Manjaro system, which wasn’t updated for some months and here the testpage is fine.
So I checked some package versions:
Good system:
CUPS 1:2.4.1-1
system-config-printer 1.5.16-1
manjaro-printer 20220314-1
Bad system:
CUPS 1:2.4.2-3
system-config-printer 1.5.16.-1
manjaro-printer 20220314-1
latest info:
My old notebook is now at the same package level as my actual. Funny is, my old notebook still have the correct “color” setting of the printer and can print in color.
EDIT: When I add a the printer as a new one it have the same issue that it will not keep default color mode.
My actual notebook does not keep the setting in gnome control center. I tried reinstalling the printer via gnome and CUPS, no success so far.
There was a second color option within the advanced job options, called “print-color-mode” which was set to “monochrome”. After setting it to “color”, I was able to set color mode in the classic printer settings.
What a journey …
Maybe this will help others with same problems in future.