support request for a family member pc that’s currently pretty unusable.
PC has Manjaro KDE Plasma on, 31 Giga Ram. What happens started apparently after the last major update.
When switching the machine on everything’s fine until I get to the login screen: cursor arrow works fine, keyboard responsive, loading up to that point as fast as it should be. After the login everything slows down… it takes “ages” to reach the desktop stage, and then everything seems “frozen” and keyboard and mouse don’t work. Or at least this is what the family member told me when asked for help. However I realized they do both work, there’s just a VERY long lag (at least 10") between hitting a key or moving the mouse and seeing something happening on the screen. With lots of patience and after many failed attempts I’ve managed to land the arrow on the terminal icon, and launch it. Again with lots of patience, many failed attempts (I can see what I write only several seconds later and often the keyboard “multiplies” my hits, i.e. I try writing “sudo” and I end up with “suddddddddddddo”…) I checked if the system was updated using pacman -Syu, and it was except for Brave. I tried to switch from Linux66 to 61 and 54 but nothing changed. I tried inxi -zv8 but without much use as then I’m stuck to the end of the long reply and can’t effectively move up to read/copy what it says. The end of the text however says which are the top processes, and I list them in case it’s useful:
Top 5 CPU processes: kwin_wayland, flatpak-system-helper, plamsashell, init, [kworker/2:1 events]
Top 5 memory processes: plamsashell, kwin_wayland, konsole, ksecretd, kded6.
I tried free h and the machine was using 1.9 of the 31 Giga installed.
As this pc has an “old” GeForce GT 710 and reading the warnings in the updates section of the forum I’ve installed the linux66-nvidia-470xx as prompted by media-driver-assistant, but nothing changed.
Any idea? A new pc for this person is coming early February, I “just” need a patch to have a reasonably working machine for a few days…
Also tried to reach a minimal system but landed at the (rather useless) Uefi Bios Utility instead.
Have you tried logging in on a TTY instead of the graphical session?
If it is related to the graphical sessio, you might be able to get inxk output in a more reasonable time or you can check the journal of a previous boot.
Did you know you can pipe output of a command to a text file?
inxi -zv8 > ~/output.txt
Using this command would save the entire inxi output to a file in your user directory. If you then wanted to include output of another command in the same file, that can be achieved like this:
<command-name> >> ~/output.text
Using one > will create or overwrite the file.
Using two >> will append more output to the same file.
thanks, also to the others who replied too
Via TTY (as Erim suggested) I installed the legacy driver (nvidia-470xx), unfortunately it hasn’t changed anything
sorry, had no chance/time to check the troubled pc, and I’ll be away until early February. Thanks a lot for your replies, I’ll be back in 10 days (if the discussion won’t get closed…). Again: thanks!
