Hi, I’m relatively new to linux, so my level is what it is.
Having said that, the problem is the following: sometimes, when I power off the system, the OS turns off but fans and lights in the PC stay on. I then need to shut it down manually (pressing the button). At restart there are no complains, so I guess the OS turns off properly.
This happened to me also before the last update, but I fixed the problem editing the grub configuration file to add acpi=force apm=power_off. After the last update, the problem started again but, as I said, it doesn’t happen all the time.
Where should I look for clues? I had a look at the logs and they look like this
journalctl -p 3 -b :
39s
dets 21 13:30:35 White-Whipy kernel: x86/cpu: VMX (outside TXT) disabled by BIOS
dets 21 13:30:35 White-Whipy kernel: x86/cpu: SGX disabled or unsupported by BIOS.
dets 21 13:30:35 White-Whipy kernel: tpm_crb MSFT0101:00: \[Firmware Bug\]: ACPI region does not cover the entire command/response buffer. \[mem 0xfed40000-0xfed4087f flags 0x201\] vs fed40>
dets 21 13:30:35 White-Whipy kernel: tpm_crb MSFT0101:00: \[Firmware Bug\]: ACPI region does not cover the entire command/response buffer. \[mem 0xfed40000-0xfed4087f flags 0x201\] vs fed40>
dets 21 13:30:35 White-Whipy kernel: scsi 6:0:0:1: Wrong diagnostic page; asked for 1 got 8
dets 21 13:30:35 White-Whipy kernel: scsi 6:0:0:1: Failed to get diagnostic page 0x1
dets 21 13:30:35 White-Whipy kernel: scsi 6:0:0:1: Failed to bind enclosure -19
dets 21 13:30:35 White-Whipy kernel: hid (null): invalid report_size 32768
dets 21 13:30:35 White-Whipy kernel: hid-generic 0003:05AC:0503.0001: invalid report_size 32768
dets 21 13:30:35 White-Whipy kernel: hid-generic 0003:05AC:0503.0001: item 0 4 1 7 parsing failed
dets 21 13:30:35 White-Whipy kernel: hid-generic 0003:05AC:0503.0001: probe with driver hid-generic failed with error -22
dets 21 13:30:36 White-Whipy kernel:
dets 21 13:30:37 White-Whipy bluetoothd\[811\]: Failed to set mode: Failed (0x03)
dets 21 13:36:28 White-Whipy gdm-password\]\[2141\]: gkr-pam: unable to locate daemon control file
dets 21 13:36:30 White-Whipy systemd\[2282\]: Failed to start Application launched by gnome-session-service.
dets 21 13:36:30 White-Whipy systemd\[2282\]: Failed to start Application launched by gnome-session-service.
Thanks for the help!
Edited to add system information as requested
~ ❯ inxi -zv8
System:
Kernel: 6.12.62-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 15.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/boot/vmlinuz-6.12-x86_64
root=UUID=3cf5b4b2-4c1b-4a0b-8277-cef0e225a214 rw quiet splash apparmor=1
security=apparmor resume=UUID=868b9f5d-5f3c-47c9-bf34-580999292715
udev.log_priority=3 acpi=force apm=power_off
Desktop: GNOME v: 49.2 tk: GTK v: 3.24.51 wm: gnome-shell
tools: gsd-screensaver-proxy dm: GDM v: 49.2 Distro: Manjaro
base: Arch Linux
Machine:
Type: Desktop Mobo: ASUSTeK model: ROG STRIX Z370-I GAMING v: Rev X.0x
serial: <superuser required> part-nu: SKU uuid: <superuser required>
Firmware: UEFI vendor: American Megatrends v: 2202 date: 06/24/2019
Battery:
Message: No system battery data found. Is one present?
Memory:
System RAM: total: 16 GiB available: 15.55 GiB used: 3.8 GiB (24.4%)
Message: For most reliable report, use superuser + dmidecode.
Array-1: capacity: 32 GiB slots: 2 modules: 1 EC: None
max-module-size: 16 GiB note: est.
Device-1: ChannelA-DIMM1 type: DDR4 detail: synchronous unbuffered
(unregistered) size: 16 GiB speed: 2667 MT/s volts: curr: 1 width (bits):
data: 64 total: 64 manufacturer: Crucial part-no: BLS16G4D26BFSC.16FD
serial: <filter>
Device-2: ChannelB-DIMM1 type: no module installed
PCI Slots:
Permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: Intel Core i7-8700 bits: 64 type: MT MCP arch: Coffee Lake
gen: core 8 level: v3 note: check built: 2018 process: Intel 14nm family: 6
model-id: 0x9E (158) stepping: 0xA (10) microcode: 0xFA
Topology: cpus: 1x dies: 1 clusters: 6 cores: 6 threads: 12 tpc: 2
smt: enabled cache: L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB
desc: 6x256 KiB L3: 12 MiB desc: 1x12 MiB
Speed (MHz): avg: 800 min/max: 800/4600 scaling: driver: intel_pstate
governor: powersave cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800
8: 800 9: 800 10: 800 11: 800 12: 800 bogomips: 76831
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
dtherm dts epb erms est f16c flush_l1d fma fpu fsgsbase fxsr ht hwp
hwp_act_window hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid lahf_lm
lm mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx
pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36
pti pts rdrand rdseed rdtscp rep_good sdbg sep smap smep smx ss ssbd sse
sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tsc tsc_adjust
tsc_deadline_timer vme x2apic xgetbv1 xsave xsavec xsaveopt xsaves
xtopology xtpr
Vulnerabilities:
Type: gather_data_sampling mitigation: Microcode
Type: indirect_target_selection status: Not affected
Type: itlb_multihit status: KVM: VMX unsupported
Type: l1tf mitigation: PTE Inversion
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
Type: reg_file_data_sampling status: Not affected
Type: retbleed mitigation: IBRS
Type: spec_rstack_overflow status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: IBRS; IBPB: conditional; STIBP: conditional;
RSB filling; PBRSB-eIBRS: Not affected; BHI: Not affected
Type: srbds mitigation: Microcode
Type: tsa status: Not affected
Type: tsx_async_abort mitigation: TSX disabled
Type: vmscape mitigation: IBPB before exit to userspace
Graphics:
Device-1: NVIDIA GP102 [GeForce GTX 1080 Ti] vendor: EVGA driver: nvidia
v: 580.119.02 alternate: nouveau,nvidia_drm non-free: 550-580.xx+
status: current (as of 2025-11; EOL~2026-12-xx) arch: Pascal code: GP10x
process: TSMC 16nm built: 2016-2021 pcie: gen: 3 speed: 8 GT/s lanes: 16
ports: active: HDMI-A-1 empty: DP-1, DP-2, DP-3, DVI-D-1 bus-ID: 01:00.0
chip-ID: 10de:1b06 class-ID: 0300
Display: wayland server: X.org v: 1.21.1.21 with: Xwayland v: 24.1.9
compositor: gnome-shell driver: gpu: nvidia,nvidia-nvswitch display-ID: 0
Monitor-1: HDMI-A-1 model: LG (GoldStar) TV serial: <filter> built: 2018
res: 3840x2160 dpi: 61 gamma: 1.2 chroma: red: x: 0.639 y: 0.329 green:
x: 0.298 y: 0.600 blue: x: 0.149 y: 0.059 white: x: 0.314 y: 0.329
size: 1600x900mm (62.99x35.43") diag: 1836mm (72.3") ratio: 16:9
modes: 3840x2160, 4096x2160, 1920x1080, 1280x1024, 1360x768, 1152x864,
1280x720, 1024x768, 800x600, 720x576, 720x480, 640x480
EDID-Warnings: 1: parse_edid: unhandled CEA mode 97 2: parse_edid:
unhandled CEA mode 96 3: parse_edid: unhandled CEA mode 102 4: parse_edid:
unhandled CEA mode 101 5: parse_edid: unhandled CEA mode 93 6: parse_edid:
unhandled CEA mode 94 7: parse_edid: unhandled CEA mode 95 8: parse_edid:
unhandled CEA mode 98 9: parse_edid: unhandled CEA mode 99 10: parse_edid:
unhandled CEA mode 100
API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2
drv: swrast gbm: drv: nvidia surfaceless: drv: nvidia wayland: drv: nvidia
x11: drv: nvidia inactive: device-1
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 580.119.02
glx-v: 1.4 direct-render: yes renderer: NVIDIA GeForce GTX 1080 Ti/PCIe/SSE2
memory: 10.74 GiB display-ID: :0.0
Info: Tools: api: eglinfo,glxinfo gpu: nvidia-settings,nvidia-smi
x11: xprop,xrandr
Audio:
Device-1: NVIDIA GP102 HDMI Audio vendor: EVGA driver: snd_hda_intel
v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 01:00.1
chip-ID: 10de:10ef class-ID: 0403
API: ALSA v: k6.12.62-1-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: JACK v: 1.9.22 status: off tools: N/A
Server-2: PipeWire v: 1.4.9 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Ethernet I219-V vendor: ASUSTeK driver: e1000e v: kernel
port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15b8 class-ID: 0200
IF: enp0s31f6 state: up speed: 1000 Mbps duplex: full mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
Device-2: Microsoft Xbox Wireless Adapter for Windows driver: xone-dongle
type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-8:3
chip-ID: 045e:02fe class-ID: 0000 serial: <filter>
Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
WAN IP: <filter>
Bluetooth:
Device-1: ASUSTek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.1
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-14:9 chip-ID: 0b05:185c
class-ID: e001 serial: <filter>
Report: rfkill ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
rfk-block: hardware: no software: yes address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 5 TiB used: 1.41 TiB (28.2%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 960 EVO 500GB
size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 3B7QCXE7 temp: 37.9 C
scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: Seagate model: ST2000DX002-2DV164
size: 1.82 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
tech: HDD rpm: 7200 serial: <filter> fw-rev: CC41 scheme: GPT
ID-3: /dev/sdb maj-min: 8:16 vendor: Western Digital
model: WD30EZRZ-00Z5HB0 size: 2.73 TiB block-size: physical: 4096 B
logical: 512 B type: USB rev: 3.0 spd: 5 Gb/s lanes: 1 mode: 3.2 gen-1x1
tech: HDD rpm: 5400 serial: <filter> fw-rev: 4004 scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 448.36 GiB size: 440.25 GiB (98.19%)
used: 41.06 GiB (9.3%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: 3cf5b4b2-4c1b-4a0b-8277-cef0e225a214
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 324 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
uuid: ABB1-DAC7
ID-3: /media/My Book raw-size: 2.73 TiB size: 2.73 TiB (100.00%)
used: 1.17 TiB (43.1%) fs: ntfs dev: /dev/sdb2 maj-min: 8:18 label: My Book
uuid: 5C9020CD9020B006
ID-4: /mnt/Backup raw-size: 559.17 GiB size: 549.32 GiB (98.24%)
used: 81.71 GiB (14.9%) fs: ext4 dev: /dev/sda2 maj-min: 8:2 label: Backup
uuid: 7f14b00a-9ad2-4738-9e68-6e316258f286
ID-5: /mnt/Data raw-size: 1.27 TiB size: 1.25 TiB (98.35%)
used: 118.42 GiB (9.2%) fs: ext4 dev: /dev/sda1 maj-min: 8:1 label: Data
uuid: 7a6d40c2-c9bb-431c-9716-558145cf7af8
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: partition size: 17.11 GiB used: 0 KiB (0.0%)
priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3 label: swap
uuid: 868b9f5d-5f3c-47c9-bf34-580999292715
Unmounted:
ID-1: /dev/sdb1 maj-min: 8:17 size: 200 MiB fs: vfat label: EFI
uuid: 67E3-17ED
USB:
Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 16 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Device-1: 1-6:2 info: Apple Apple Watch Magnetic Charging Cable type: HID
driver: usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
mode: 1.1 power: 500mA chip-ID: 05ac:0503 class-ID: 0300 serial: <filter>
Device-2: 1-8:3 info: Microsoft Xbox Wireless Adapter for Windows
type: WiFi driver: xone-dongle interfaces: 1 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 500mA
chip-ID: 045e:02fe class-ID: 0000 serial: <filter>
Hub-2: 1-10:13 info: ROCCAT Sova MK Hub ports: 3 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 500mA
chip-ID: 1e7d:2f93 class-ID: 0900
Device-1: 1-10.1:15 info: Razer USA DeathAdder Elite type: mouse,keyboard
driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1 mode: 1.1 power: 500mA chip-ID: 1532:005c class-ID: 0300
Device-2: 1-10.3:14 info: ROCCAT Sova MK Keyboard type: keyboard,HID
driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1 mode: 1.1 power: 500mA chip-ID: 1e7d:2f94 class-ID: 0300
Device-3: 1-11:5 info: ASETEK [NZXT Kraken X60] type: <vendor specific>
driver: N/A interfaces: 1 rev: 1.1 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
mode: 1.1 power: 50mA chip-ID: 2433:b200 class-ID: 0000 serial: <filter>
Device-4: 1-13:7 info: ASUSTek AURA LED Controller type: HID
driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1 mode: 1.1 power: 100mA chip-ID: 0b05:1872 class-ID: 0300
serial: <filter>
Device-5: 1-14:9 info: ASUSTek Bluetooth Radio type: bluetooth
driver: btusb interfaces: 2 rev: 1.1 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
mode: 1.1 power: 500mA chip-ID: 0b05:185c class-ID: e001 serial: <filter>
Hub-3: 2-0:1 info: super-speed hub ports: 10 rev: 3.0
speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
class-ID: 0900
Device-1: 2-3:2 info: Western Digital My Book 25EE type: mass storage
driver: usb-storage interfaces: 1 rev: 3.0 speed: 5 Gb/s (596.0 MiB/s)
lanes: 1 mode: 3.2 gen-1x1 power: 8mA chip-ID: 1058:25ee class-ID: 0806
serial: <filter>
Hub-4: 3-0:1 info: hi-speed hub with single TT ports: 2 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Hub-5: 4-0:1 info: super-speed hub ports: 2 rev: 3.1
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 35.0 C mobo: N/A
Fan Speeds (rpm): N/A
Repos:
Packages: 1365 pm: pacman pkgs: 1350 libs: 364 tools: gnome-software,pamac
pm: flatpak pkgs: 11 pm: snap pkgs: 4
Active pacman repo servers in: /etc/pacman.d/mirrorlist
1: https://mirror.hostiko.network/manjaro/stable/$repo/$arch
2: https://mirror.datacenter.by/pub/mirrors/manjaro/stable/$repo/$arch
3: https://mirror.alwyzon.net/manjaro/stable/$repo/$arch
4: https://ziply.mm.fcix.net/manjaro/stable/$repo/$arch
5: https://repo.ialab.dsu.edu/manjaro/stable/$repo/$arch
6: https://mirrors.xtom.jp/manjaro/stable/$repo/$arch
7: https://ftp.caliu.cat/pub/distribucions/manjaro/stable/$repo/$arch
8: https://ftp.tsukuba.wide.ad.jp/Linux/manjaro/stable/$repo/$arch
Processes:
CPU top: 5 of 357
1: cpu: 22.8% command: kgx pid: 14420 mem: 204.7 MiB (1.2%)
2: cpu: 13.6% command: thunderbird pid: 13654 mem: 779.1 MiB (4.8%)
3: cpu: 7.1% command: chromium pid: 14135 mem: 272.3 MiB (1.7%)
4: cpu: 7.0% command: chromium pid: 14365 mem: 263.7 MiB (1.6%)
5: cpu: 4.8% command: chromium pid: 14026 mem: 335.3 MiB (2.1%)
Memory top: 5 of 357
1: mem: 779.1 MiB (4.8%) command: thunderbird pid: 13654 cpu: 13.6%
2: mem: 632.6 MiB (3.9%) command: gnome-shell pid: 2449 cpu: 1.9%
3: mem: 489.4 MiB (3.0%) command: steamwebhelper pid: 7834 cpu: 0.0%
4: mem: 402.8 MiB (2.5%) command: ./steamwebhelper pid: 7740 cpu: 0.2%
5: mem: 335.3 MiB (2.1%) command: chromium pid: 14026 cpu: 4.8%
Info:
Processes: 357 Power: uptime: 2h 49m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 6.19 GiB services: gsd-power,
power-profiles-daemon, upowerd Init: systemd v: 258 default: graphical
tool: systemctl
Compilers: gcc: 15.2.1 Shell: Zsh v: 5.9 running-in: kgx inxi: 3.3.40
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