Pamac GUI - Authentication window still disappears

Hello all,

for me this problem still persist, as in June 2024
Pamac GUI - Authentication window disappears

My new Install Manjaro minimal was in August or September 2024.

In the tray, it say there is an Update.

I open the pamac-manager client.

The Pamac GUI - Authentication window appears,
and while I am typing the password,
the Pamac GUI - Authentication window disappears.

It happens often and sporadicly
but not always.

Operating System: Manjaro Linux 
KDE Plasma Version: 6.1.5
KDE Frameworks Version: 6.6.0
Qt Version: 6.7.2
Kernel Version: 6.11.2-4-MANJARO (64-bit)
Graphics Platform: X11
Processors: 16 × 11th Gen Intel® Core™ i7-11700K @ 3.60GHz
Memory: 31.2 GiB of RAM
Graphics Processor: NVIDIA GeForce RTX 2060 SUPER/PCIe/SSE2
Manufacturer: Gigabyte Technology Co., Ltd.
Product Name: Z590 UD AC

linux-aarhus answered
[root tip] [How To] Update Manjaro the smart way

Yes might be right, but it is a work around and don’t solves the disappearing of the Pamac GUI - Authentication window.

Reinstalling Pamac didn’t help.
It does not hidden behind the other window, it just disappears.

Is there a solution in meantime?

greetings
Tony

Try updating repository packages only in CLI:

pamac update --no-aur

Technically it isn’t, as it’s the better way to do it (and in my opinion, ideally, using pacman instead). But I do agree fully that this doesn’t help GUI users.

Still, the commands are all readily found on here, so hopefully that will suffice for now until this issue is fixed. Also, if Wayland works with your setup, any difference there?

I don’t suppose you’ve tried octopi as an alternative? You can add the notifier icon to your tray and it has a green Pacman “ghost” (see note below) and red blinking one when updates are available.

Just my 2p worth. :smile_cat:

  • Depending on your visibility preferences via right-clicking an empty space next to the notification icons, selecting Configure System Tray and alter the entries.
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It is strange - very strange - and apparently - a very random issue.

Last time around was the Gnome desktop - if I recall correct - now it appears you are using Plasma.

Such random issues which cannot be provoked on other systems is impossible to troubleshoot.

I can provoke a similar issue by clicking the main window of pamac - thus hiding the authentication dialog - but it never disappears - it is still present as an active window.

There is two versions of Pamac - a gtk4 version and a gtk3 version.

There is two versions of Plasma - Plasma 6.1.5 on stable and Plasma 6.2.2 in testing and unstable.

I run Plasma 6.2 on Wayland and the gtk3 version of Pamac (no Nvidia - though I can’t really see the GPU connection).

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Good Morning all,

I installed/Updated the Pamac from gtk3 to gtk4 version yesterday.

This morning was the icon showing that there is an update.
I open it and in my it case an update for Kodi Waipu.

After applying, the Pamac GUI - Authentication window appears, and I was able to type my password.

I will continue to monitor it.

Have a nice Sunday

Tony

1 Like

I have a similar issue since a few days:

  1. I open Pamac with the icon that indicates available updates.
  2. I want to apply the updates and the Authentication window appears.
  3. I start to type my password and after 1-3 characters the Authentication window disappears. (Sometimes it disappears that fast, that I am not able to type anything.)
  4. Pamac stays open and stays at the step of checking for internal conflicts.
  5. Because closing of Pamac with the cross in the upper right corner does not work, I kill the Pamac process.
  6. A further try shows the same problem.

So it seems to occur deterministic on my system. How can I activate some debug log to provide useful information about this issue?

Runing pamac update in a terminal works fine.

Operating System: Manjaro Linux 
KDE Plasma Version: 6.1.5
KDE Frameworks Version: 6.6.0
Qt Version: 6.7.2
Kernel Version: 6.10.13-3-MANJARO (64-bit)
Graphics Platform: Wayland
Processors: 12 Ă— AMD Ryzen 5 2600X Six-Core Processor
Memory: 15.5 GiB of RAM
Graphics Processor: AMD Radeon RX 560 Series

I have a suspicion that enabling third-party update check may have something to do with it.

Why would I think that?

Because that is the one thing I never do and I have been unable to reproduce the issue.

There is packages for pamac with debug symbols

pamac search pamac debug

This is your workaround.

As far as I’m aware this issue and a notification issue have been rearing their ugly heads quite randomly, and for several months, without any definitive solution.

At least until one is found, the Pamac CLI is a viable option. Though, my opinion is that pacman is better. I find that using a combination of commands works well.

sudo pacman-mirrors --continent && sudo pacman -Syu && pamac update --aur

Cheers.

1 Like

Good Morning all,

as of now, the Solution is given by @linux-aarhus .

> I installed/Updated the Pamac from gtk3 to gtk4 version

later on I removed onedriveGUI, because a popup Windows always came up that I have to re authenticate, which didn’t came up in older Versionen, was annoying, so I uninstalled it.

But I needed to reinstall onedrive-abraunegg

An other day the Security Update for xorg.

And Later on for Testing I Installed TVbrowser

And This Morning These two Updates came up,

the Pamac GUI - Authentication window did not disapear.

[2024-10-31T09:24:18+0100] [ALPM] upgraded vivaldi (7.0.3495.6-1 -> 7.0.3495.10-1)
[2024-10-31T09:24:18+0100] [ALPM] upgraded inxi (3.3.36.1-1 -> 3.3.36.1-2)
[2024-10-30T12:43:52+0100] [ALPM] installed tvbrowser (4.2.7-1)
[2024-10-30T12:43:38+0100] [ALPM] installed archlinux-java-run (10-1)
[2024-10-30T08:48:59+0100] [ALPM] upgraded xorg-xwayland (24.1.2-1 -> 24.1.4-0)
[2024-10-30T08:48:59+0100] [ALPM] upgraded xorg-server (21.1.13-1 -> 21.1.14-0)
[2024-10-30T08:48:59+0100] [ALPM] upgraded xorg-server-common (21.1.13-1 -> 21.1.14-0)
[2024-10-28T08:17:52+0100] [ALPM] installed onedrive-abraunegg (2.5.2-1)
[2024-10-28T08:16:57+0100] [ALPM] removed shiboken6 (6.7.2-3)
[2024-10-28T08:16:57+0100] [ALPM] removed pyside6 (6.7.2-3)
[2024-10-28T08:16:57+0100] [ALPM] removed onedrive-abraunegg (2.5.2-1)
[2024-10-28T08:16:57+0100] [ALPM] removed onedrivegui (1.1.1-1)
[2024-10-27T09:27:01+0100] [ALPM] upgraded kodi-addon-pvr-waipu (21.8.6-1 -> 21.8.7-1)
[2024-10-26T10:04:04+0200] [ALPM] installed pamac-gtk (11.7.1-6)
[2024-10-26T10:04:04+0200] [ALPM] removed pamac-gtk3 (10.6.0-5)

My Notebook, the Pamac GUI - Authentication window does not disapears.

I checked the version and it was Pamac gtk4 version installed.
And there it never happen.

Thanks for help
I wish you all a spooky Halloween day :jack_o_lantern: :shallow_pan_of_food:

Tony

In an attempt to sum up @Daumeier

You replaced pamac-gtk3 with pamac-gtk (gtk4) and now the authentication dialog works as expected?

That is a quite strange - if I recall correct - the first time you posted about Pamac authentication, your system was using Gnome - and with the Gnome edition comes with pamac-gtk (gtk4) version.

I am quite :confused: about this - I have been trying to replicate the issue with pamac-gtk3 on Plasma 6.2 - I have tried with and without enabling thirdparty (AUR) update check and - launching the update from the tray notification - and I cannot recreate a missing authentication dialog.

As noted earlier I can provoke the behaviour of an unresponsive pamac window - at will - by clicking outside the authentication dialog which then moves it to the back. The dialog is still accessible using though using the :lock: icon in the taskbar

Screenshot

Hello @linux-aarhus ,

I never ever used Gnome and will never do :wink:

In none of my posts I wrote that I have Gnome?

Since I use Linux.
I began with Suse, than OpenSuse and now Manjaro always I had KDE.

Here in my 1. Post I started, I copied my System Info.

Even in the other My System Info

Sorry No Idea how and why you came on gnome :slight_smile:

Yes I replaced pamac-gtk3 with pamac-gtk (gtk4) and now the authentication dialog works as expected?
As of now.

Exactly the “screenshot” windows
Pamac GUI - Authentication window disappeared

It was gone and not hidden behind.

But now after replacing gtk Version it not happens anymore.
In KDE as of now and It seem to be solved.

Wish you well

Tony

Maybe because kodi-addon-pvr-waipu is an AUR package!?

Maybe because pamac-cli does not update AUR packages without --aur option
and does not have an authentication window
and works independent of pamac-gtk and pamac-gtk3

I guess it doesn’t matter any more for OP since they found a pamac-gtk workaround
No possibility of getting debug data for pamac-gtk3 to resolve original alleged issue

But pamac-gtk3 is still included in Manjaro ISOs at the moment, so maybe the next user will post some actionable data about problems updating AUR packages

It did, for a while, which I found particularly annoying. GUI Polkit window showing up with a CLI program? No thanks! Got round that at the time by using TTY (or SSH) until it was fixed.

My apologies - it must be some references to comments I made in other similar threads that confuse me.

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Easily done; a lot of us are following multiple threads at any given time!

Thanks all helping hands,

I will wait until a next Update comes.

I guess the Problem is solved with the given Solution from @linux-aarhus
to Update the Pamac from gtk3 to gtk4 version

So if you all don’t mind, I wait till next update and if the Authentication window stay visible

I will mark his answer as Solution.

I wish you all a spooky Halloween day :jack_o_lantern: :shallow_pan_of_food:

I installed pamac-debug now. Where can I check the debug log after the next time the problem occurred?

My second update today also triggered the problem, but only at the first try. It only updates packages from the extra repository (Thunderbird and Signal) and no AUR. But to be mention I have AUR support activated in pamac including automatic updates. At the next updates I will check if pamac update --aur works and if deactivating AUR support in pamac let the problem disapear or not.

By the way, I also have pamac-gtk3 installed and not pamac-gtk. I will not upgrade now, because maybe I can find further informations about the problem.

pamac-cli has not used an authentication window since at least Jun 2023
Package was also changed to not follow pamac GUI settings for updating AUR packages
and an additional setting to turn off AUR updates was added to pamac GUI packages

This timescale seems about right.

Also I’d suggest making sure this line is commented:

## Allow Pamac to search and install packages from AUR:
#EnableAUR

in /etc/pamac.conf

… there’s no real need for it, as pamac search -a and the associated build commands work just fine without it.

I have no experience with debuggning using gdb - so I have no idea…