Occasional full power cycle in specific games using Proton

Support Gaming
1

Hi, I’ve stumbled on this issue first in one of early releases of deadlock. My computer would shut down randomly when playing, no warning, no stutter, no artifacts or anything, just suddenly, black screen, no audio, and after a second the bios start up.

I assumed it was some issue with the game since it was still a early release, but today i stumbled on a similar issue in a much more repeatable situation.
When playing satisfactory (using heroic launcher with proton), and using RMB attack of the boom box, after the use animation completes and the attack is supposed to happen, about 1 in 3 times the same crash happens. It is almost frame perfect to the animation.

There is no error logs that I could find relating to this, and online search turned up nothing.

I’m not particularly skilled with linux so I might be missing something simple.

running a nvidia rtx 3060ti

AMD Ryzen 5 3600

ddr4 32 GB of RAM

X11

Had stability issues related to ram before but they were caused by a faulty XMP profile and seemed unrelated to this

2

I’m afraid I’m unable to help with your issue. However, I’ll mention that such crashes might often be attributed to WINE or (particularly older) Nvidia graphics. In some cases lack of swap space, or free space generally, can be a factor.

Without more information it will be difficult to diagnose.

To begin with, please provide the expected system information as described (below) to allow others to identify possible contributors.

I’m sure someone will help when they are able.

Regards.

What follows is from a standard template.

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System Information

While information from *-fetch type apps might be fine for someone wishing to buy your computer, for Support purposes it’s better to ask your system directly; :eyes:

Output of the inxi command (with appropriate parameters, and formatted according to forum guidelines) will generate information useful for those wishing to help:

The long-form command:

inxi --filter --verbosity=8

…or…

The short-form command:

inxi -zv8
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Technical Resources
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3 
inxi -zv8                                                                                                                                                                                          ✔ 
System:
  Kernel: 6.12.48-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 15.2.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.12-x86_64
    root=UUID=46cd7c27-c44c-4f3e-b31f-c78a397024d8 rw quiet splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 6.3.6 tk: Qt v: N/A info: frameworks v: 6.18.0
    wm: kwin_x11 vt: 2 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
  Type: Desktop Mobo: ASRock model: B450M Pro4 R2.0
    serial: <superuser required> uuid: <superuser required>
    UEFI: American Megatrends v: P5.70 date: 10/20/2022
Battery:
  Message: No system battery data found. Is one present?
Memory:
  System RAM: total: 32 GiB available: 31.27 GiB used: 9.86 GiB (31.5%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 128 GiB slots: 4 modules: 2 EC: None
    max-module-size: 32 GiB note: est.
  Device-1: Channel-A DIMM 0 type: no module installed
  Device-2: Channel-A DIMM 1 type: DDR4 detail: synchronous unbuffered
    (unregistered) size: 16 GiB speed: 3134 MT/s volts: note: check curr: 1
    min: 1 max: 1 width (bits): data: 64 total: 64 manufacturer: Corsair
    part-no: CMK32GX4M2D3600C18 serial: N/A
  Device-3: Channel-B DIMM 0 type: no module installed
  Device-4: Channel-B DIMM 1 type: DDR4 detail: synchronous unbuffered
    (unregistered) size: 16 GiB speed: 3134 MT/s volts: note: check curr: 1
    min: 1 max: 1 width (bits): data: 64 total: 64 manufacturer: Corsair
    part-no: CMK32GX4M2D3600C18 serial: N/A
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD Ryzen 5 3600 bits: 64 type: MT MCP arch: Zen 2 gen: 2
    level: v3 note: check built: 2020-22 process: TSMC n7 (7nm)
    family: 0x17 (23) model-id: 0x71 (113) stepping: 0 microcode: 0x8701034
  Topology: cpus: 1x dies: 1 clusters: 1 cores: 6 threads: 12 tpc: 2
    smt: enabled cache: L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 3 MiB
    desc: 6x512 KiB L3: 32 MiB desc: 2x16 MiB
  Speed (MHz): avg: 4099 min/max: 550/4793 boost: enabled scaling:
    driver: amd-pstate-epp governor: performance cores: 1: 4099 2: 4099 3: 4099
    4: 4099 5: 4099 6: 4099 7: 4099 8: 4099 9: 4099 10: 4099 11: 4099 12: 4099
    bogomips: 98446
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
    constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
    cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid
    f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibs
    irperf lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe
    msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae
    pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
    pfthreshold pge pni popcnt pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a
    rdtscp rep_good sep sev sev_es sha_ni skinit smap smca smep ssbd sse sse2
    sse4_1 sse4_2 sse4a ssse3 stibp succor svm svm_lock syscall tce topoext
    tsc tsc_scale umip v_spec_ctrl v_vmsave_vmload vgif vmcb_clean vme
    vmmcall wbnoinvd wdt x2apic xgetbv1 xsave xsavec xsaveerptr xsaveopt
    xtopology
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: indirect_target_selection status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT enabled with STIBP
    protection
  Type: spec_rstack_overflow mitigation: Safe RET
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; STIBP:
    always-on; RSB filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Not affected
  Type: tsa status: Not affected
  Type: tsx_async_abort status: Not affected
  Type: vmscape mitigation: IBPB before exit to userspace
Graphics:
  Device-1: NVIDIA GA104 [GeForce RTX 3060 Ti Lite Hash Rate] vendor: ZOTAC
    driver: nvidia v: 580.82.09 alternate: nouveau,nvidia_drm
    non-free: 550-580.xx+ status: current (as of 2025-08; EOL~2026-12-xx)
    arch: Ampere code: GAxxx process: TSMC n7 (7nm) built: 2020-2023 pcie:
    gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s ports:
    active: none off: DP-1,DP-2,HDMI-A-1 empty: DP-3 bus-ID: 07:00.0
    chip-ID: 10de:2489 class-ID: 0300
  Device-2: Microdia USB Live camera driver: snd-usb-audio,uvcvideo
    type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-1:2
    chip-ID: 0c45:6536 class-ID: 0102 serial: <filter>
  Display: x11 server: X.Org v: 21.1.18 with: Xwayland v: 24.1.8
    compositor: kwin_x11 driver: X: loaded: nvidia gpu: nvidia,nvidia-nvswitch
    display-ID: :0 screens: 1
  Screen-1: 0 s-res: 4890x1680 s-dpi: 88 s-size: 1409x484mm (55.47x19.06")
    s-diag: 1490mm (58.65")
  Monitor-1: DP-1 mapped: DP-0 note: disabled pos: primary,bottom-c
    model: Samsung LS27AG30x serial: <filter> built: 2022 res: mode: 1920x1080
    hz: 144 scale: 100% (1) dpi: 82 gamma: 1.2 chroma: red: x: 0.682 y: 0.310
    green: x: 0.275 y: 0.651 blue: x: 0.149 y: 0.067 white: x: 0.314 y: 0.329
    size: 597x336mm (23.5x13.23") diag: 685mm (27") ratio: 16:9
    modes: 1920x1080, 1680x1050, 1600x900, 1280x1024, 1440x900, 1280x800,
    1152x864, 1280x720, 1024x768, 800x600, 720x576, 720x480, 640x480
  Monitor-2: DP-2 mapped: DP-3 note: disabled pos: middle-l model: HP LP2465
    serial: <filter> built: 2006 res: mode: 1920x1200 hz: 60 scale: 100% (1)
    dpi: 94 gamma: 1.2 chroma: red: x: 0.639 y: 0.329 green: x: 0.298 y: 0.608
    blue: x: 0.149 y: 0.059 white: x: 0.314 y: 0.329
    size: 519x324mm (20.43x12.76") diag: 616mm (24.2") ratio: 16:10
    modes: 1920x1200, 1600x1200, 1680x1050, 1600x1000, 1280x1024, 1280x960,
    1152x720, 1024x768, 800x600, 640x480
  Monitor-3: HDMI-A-1 mapped: HDMI-0 note: disabled pos: top-right
    model: Samsung SMS22A450 serial: <filter> built: 2012 res: mode: 1680x1050
    hz: 60 scale: 160% (0.625) to: 1050x1680 dpi: 93 gamma: 1.2 chroma: red:
    x: 0.643 y: 0.333 green: x: 0.298 y: 0.608 blue: x: 0.145 y: 0.055 white:
    x: 0.329 y: 0.329 size: 459x296mm (18.07x11.65") diag: 558mm (22")
    ratio: 16:10, 3:2 modes: 1680x1050, 1280x1024, 1440x900, 1280x960,
    1280x800, 1152x864, 1280x720, 1024x768, 800x600, 720x576, 720x480,
    640x480
  API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2
    drv: swrast gbm: drv: nvidia surfaceless: drv: nvidia x11: drv: nvidia
    inactive: wayland,device-1
  API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 580.82.09
    glx-v: 1.4 direct-render: yes renderer: NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2
    memory: 7.81 GiB
  API: Vulkan v: 1.4.321 layers: 9 device: 0 type: discrete-gpu name: NVIDIA
    GeForce RTX 3060 Ti driver: nvidia v: 580.82.09 device-ID: 10de:2489
    surfaces: N/A
  Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
    de: kscreen-console,kscreen-doctor gpu: nvidia-settings,nvidia-smi
    wl: wayland-info x11: xdpyinfo, xprop, xrandr
Audio:
  Device-1: NVIDIA GA104 High Definition Audio vendor: ZOTAC
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s bus-ID: 07:00.1 chip-ID: 10de:228b
    class-ID: 0403
  Device-2: Advanced Micro Devices [AMD] Starship/Matisse HD Audio
    vendor: ASRock driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s
    lanes: 16 bus-ID: 09:00.4 chip-ID: 1022:1487 class-ID: 0403
  Device-3: Medeli KRUX EDIS 1000 driver: hid-generic,snd-usb-audio,usbhid
    type: USB rev: 1.1 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-5:3
    chip-ID: 0a67:d064 class-ID: 0300 serial: <filter>
  Device-4: Microdia USB Live camera driver: snd-usb-audio,uvcvideo
    type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-1:2
    chip-ID: 0c45:6536 class-ID: 0102 serial: <filter>
  Device-5: Corsair VOID ELITE Wireless Gaming Dongle
    driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 1.1 speed: 12 Mb/s
    lanes: 1 mode: 1.1 bus-ID: 3-2:3 chip-ID: 1b1c:0a51 class-ID: 0300
  API: ALSA v: k6.12.48-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.4.8 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: ASRock driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
    port: f000 bus-ID: 05:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp5s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  IF-ID-1: virbr0 state: down mac: <filter>
  IP v4: <filter> scope: global broadcast: <filter>
  Info: services: NetworkManager,systemd-timesyncd
  WAN IP: <filter>
Bluetooth:
  Message: No bluetooth data found.
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 2.07 TiB used: 482.68 GiB (22.8%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 980 1TB
    size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: 3B4QFXO7 temp: 42.9 C
    scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 850 EVO 250GB
    size: 232.89 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT
  ID-3: /dev/sdb maj-min: 8:16 vendor: GOODRAM model: SSDPR-CX400-01T-G2
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 546 scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 638.01 GiB size: 626.92 GiB (98.26%)
    used: 482.68 GiB (77.0%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 46cd7c27-c44c-4f3e-b31f-c78a397024d8
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/nvme0n1p1 maj-min: 259:1 size: 300 MiB fs: vfat label: N/A
    uuid: 6238-E3A0
  ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 292.66 GiB fs: ntfs label: N/A
    uuid: 3C047D8F047D4CC0
  ID-3: /dev/sda1 maj-min: 8:1 size: 100 MiB fs: vfat label: N/A
    uuid: 72E2-E0D6
  ID-4: /dev/sda2 maj-min: 8:2 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-5: /dev/sda3 maj-min: 8:3 size: 199.66 GiB fs: ntfs label: N/A
    uuid: 583CE5073CE4E14C
  ID-6: /dev/sda4 maj-min: 8:4 size: 519 MiB fs: ntfs label: N/A
    uuid: 3A8471A484716375
  ID-7: /dev/sda5 maj-min: 8:5 size: 32.6 GiB fs: ntfs label: N/A
    uuid: 2E7EF8657EF8276D
  ID-8: /dev/sdb1 maj-min: 8:17 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-9: /dev/sdb2 maj-min: 8:18 size: 953.85 GiB fs: ntfs label: New Volume
    uuid: 180ED5440ED51B96
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 10 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-4:2 info: Micro Star MSI GK50 ELITE Gaming Keyboard
    type: keyboard,HID driver: hid-generic,usbhid interfaces: 3 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 0db0:0b5b class-ID: 0300
  Device-2: 1-5:3 info: Medeli KRUX EDIS 1000 type: audio,HID
    driver: hid-generic,snd-usb-audio,usbhid interfaces: 3 rev: 1.1
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 0a67:d064 class-ID: 0300 serial: <filter>
  Hub-2: 2-0:1 info: super-speed hub ports: 4 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-1:2 info: Microdia USB Live camera type: video,audio
    driver: snd-usb-audio,uvcvideo interfaces: 5 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 500mA
    chip-ID: 0c45:6536 class-ID: 0102 serial: <filter>
  Device-2: 3-2:3 info: Corsair VOID ELITE Wireless Gaming Dongle
    type: audio,HID driver: hid-generic,snd-usb-audio,usbhid interfaces: 4
    rev: 1.1 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 1b1c:0a51 class-ID: 0300
  Device-3: 3-3:4 info: Endgame Gear WE Series Gaming Receiver
    type: mouse,keyboard driver: hid-generic,usbhid interfaces: 2 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 98mA
    chip-ID: 3367:1961 class-ID: 0301
  Hub-4: 4-0:1 info: super-speed hub ports: 4 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 62.8 C mobo: N/A gpu: nvidia temp: 67 C
  Fan Speeds (rpm): N/A gpu: nvidia fan: 74%
Repos:
  Packages: 2003 pm: pacman pkgs: 1979 libs: 428 tools: pamac,yay pm: flatpak
    pkgs: 24
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://manjaro.syxpi.fr/manjaro/stable/$repo/$arch
    2: https://mirror.koddos.net/manjaro/stable/$repo/$arch
    3: https://mirrors.eric.ovh/manjaro/stable/$repo/$arch
    4: https://mirror1.sox.rs/manjaro/stable/$repo/$arch
    5: https://manjaro.grena.ge/stable/$repo/$arch
    6: https://mirror.fcix.net/manjaro/stable/$repo/$arch
    7: https://mirror.dimensiondata.com/mirrors/manjaro.org/stable/$repo/$arch
    8: https://repo.ialab.dsu.edu/manjaro/stable/$repo/$arch
Processes:
  CPU top: 5 of 420
  1: cpu: 412%
    command: Z:\home\layla\Games\Heroic\Satisfactory\Engine\Binaries\Win64\FactoryGameEGS-Win64-Shipping.exe
    pid: 15491 mem: 3041.8 MiB (9.4%)
  2: cpu: 46.6% command: Proton pid: 15283 mem: 17.3 MiB (0.0%)
  3: cpu: 22.7% command: firefox pid: 14532 mem: 861.7 MiB (2.6%)
  4: cpu: 17.3% command: Xorg pid: 802 mem: 156.5 MiB (0.4%)
  5: cpu: 13.3% command: Discord pid: 1479 mem: 288.4 MiB (0.9%)
  Memory top: 5 of 420
  1: mem: 3041.8 MiB (9.4%)
    command: Z:\home\layla\Games\Heroic\Satisfactory\Engine\Binaries\Win64\FactoryGameEGS-Win64-Shipping.exe
    pid: 15491 cpu: 412%
  2: mem: 861.7 MiB (2.6%) command: firefox pid: 14532 cpu: 22.7%
  3: mem: 828.3 MiB (2.5%) command: plasmashell pid: 1105 cpu: 0.3%
  4: mem: 683.6 MiB (2.1%) command: exe pid: 1608 cpu: 9.9%
  5: mem: 568.7 MiB (1.7%) command: baloo_file_extractor pid: 1282 cpu: 0.6%
Info:
  Processes: 420 Power: uptime: 2h 59m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 12.49 GiB services: org_kde_powerdevil,
    power-profiles-daemon, upowerd Init: systemd v: 257 default: graphical
    tool: systemctl
  Compilers: clang: 20.1.8 gcc: 15.2.1 alt: 13/14 Shell: Zsh v: 5.9
    default: Bash v: 5.3.3 running-in: konsole inxi: 3.3.39

Thanks, here is the extra info, I have plenty of free space so I doubt it’s that.

2 Likes
4

This could well be (at least part of) the issue; if you run out of RAM, processes will get dumped as there is nowhere for them to “spill over in to”.

See:

5

Added a recommended amount of swap space but the crash still happens

6

Did a bit of testing and it seems to happen only or mostly when I’m playing a video in the background, so maybe a gpu issue? either that or audio, since the item used applies some audio filters to the game’s audio when working properly. That’s all I was able to figure out.