Not able to connect a certain monitor + flickering

[cenda]

When connecting a certain external monitor (AOC I2475PXQU), the laptop monitor starts to flicker but the second monitor won’t display anything (but it is connected which can be verified with xrandr). While the laptop monitor flickers it seems it is trying to go to a different display configuration (cancels activities overview, rotates screen left (another issue)).

The external monitor usually takes little bit longer than most monitors to connect ~3-5 seconds. It seems that before the monitor is connected, the system already stops trying to connect to the monitor.

I was using the same monitor with a different laptop and older Manjaro with no issues. If I boot to Microsoft Windows on the current laptop the same monitor works with no issues. I am also able to use other monitors on the current laptop.

Output from sudo inxi --admin --verbosity=7 --filter --no-host --width while the external monitor was plugged in:

System:
  Kernel: 6.1.31-2-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.1.1
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64
    root=UUID=aa3479f6-95c2-456b-bf16-e8a66888c120 rw quiet splash apparmor=1
    security=apparmor resume=UUID=0e8d999e-c917-42ae-bac4-2c32d39f6bb7
    udev.log_priority=3
  Desktop: GNOME v: 44.1 tk: GTK v: 3.24.37 wm: gnome-shell dm: GDM v: 44.1
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Convertible System: ASUSTeK product: ASUS EXPERTBOOK B5402FBA_B5402FBA
    v: 1.0 serial: <filter>
  Mobo: ASUSTeK model: B5402FBA v: 1.0 serial: <filter> UEFI: American
    Megatrends LLC. v: B5402FBA.302 date: 09/29/2022
Battery:
  ID-1: BAT1 charge: 39.9 Wh (64.0%) condition: 62.3/63.1 Wh (98.7%)
    volts: 11.8 min: 12.0 model: AS3FWPD3KB UX43552 type: Unknown
    serial: <filter> status: discharging cycles: 11
  Device-1: hid-0018:04F3:4023.0002-battery model: ELAN9008:00 04F3:4023
    serial: N/A charge: N/A status: discharging
Memory:
  System RAM: available: 15.25 GiB used: 7.07 GiB (46.3%)
  Array-1: capacity: 64 GiB slots: 2 EC: None max-module-size: 32 GiB
    note: est.
  Device-1: Controller0-ChannelA-DIMM0 type: DDR5 detail: synchronous
    size: 8 GiB speed: 4800 MT/s volts: curr: 1.1 min: 1.1 max: 1.1 width (bits):
    data: 64 total: 64 manufacturer: Samsung part-no: M425R1GB4BB0-CQKOL
    serial: <filter>
  Device-2: Controller1-ChannelA type: DDR5 detail: synchronous size: 8 GiB
    speed: 4800 MT/s volts: curr: 1.1 min: 1.1 max: 1.1 width (bits): data: 64
    total: 64 manufacturer: Micron Technology part-no: MTC4C10163S1SC48BA1
    serial: N/A
CPU:
  Info: model: 12th Gen Intel Core i5-1240P socket: U3E1 bits: 64
    type: MST AMCP arch: Alder Lake level: v3 note: check built: 2021+
    process: Intel 7 (10nm ESF) family: 6 model-id: 0x9A (154) stepping: 3
    microcode: 0x42A
  Topology: cpus: 1x cores: 12 mt: 4 tpc: 2 st: 8 threads: 16 smt: enabled
    cache: L1: 1.1 MiB desc: d-8x32 KiB, 4x48 KiB; i-4x32 KiB, 8x64 KiB L2: 9 MiB
    desc: 4x1.2 MiB, 2x2 MiB L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 1904 high: 2100 min/max: 400/4400:3300
    base/boost: 3465/4400 scaling: driver: intel_pstate governor: powersave
    volts: 1.1 V ext-clock: 100 MHz cores: 1: 570 2: 2100 3: 2100 4: 2100
    5: 2100 6: 2100 7: 504 8: 2100 9: 2100 10: 2100 11: 2100 12: 2100 13: 2100
    14: 2100 15: 2100 16: 2100 bogomips: 67600
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_lbr arch_perfmon art avx avx2 avx_vnni bmi1 bmi2
    bts clflush clflushopt clwb cmov constant_tsc cpuid cpuid_fault cx16 cx8
    de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est f16c flexpriority
    flush_l1d fma fpu fsgsbase fsrm fxsr gfni hfi ht hwp hwp_act_window
    hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ibt ida intel_pt
    invpcid lahf_lm lm mca mce md_clear mmx monitor movbe movdir64b movdiri
    msr mtrr nonstop_tsc nopl nx ospke pae pat pbe pclmulqdq pdcm pdpe1gb pebs
    pge pku pln pni popcnt pse pse36 pts rdpid rdrand rdseed rdtscp rep_good
    sdbg sep serialize sha_ni smap smep smx split_lock_detect ss ssbd sse sse2
    sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
    tsc_deadline_timer tsc_known_freq umip vaes vme vmx vnmi vpclmulqdq vpid
    waitpkg x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB
    filling, PBRSB-eIBRS: SW sequence
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Alder Lake-P Integrated Graphics vendor: ASUSTeK driver: i915
    v: kernel arch: Gen-12.2 process: Intel 10nm built: 2021-22+ ports:
    active: eDP-1 off: HDMI-A-1 empty: DP-1, DP-2, DP-3, DP-4
    bus-ID: 0000:00:02.0 chip-ID: 8086:46a6 class-ID: 0300
  Device-2: IMC Networks USB2.0 HD UVC WebCam driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-7:2 chip-ID: 13d3:56eb
    class-ID: fe01 serial: <filter>
  Display: server: X.org v: 1.21.1.8 with: Xwayland v: 23.1.1
    compositor: gnome-shell driver: gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-size: <missing: xdpyinfo>
  Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 157
    size: 310x170mm (12.2x6.69") diag: 354mm (13.92") modes: N/A
  API: OpenGL v: 4.6 Mesa 23.0.3 renderer: Mesa Intel Graphics (ADL GT2)
    direct-render: Yes
Audio:
  Device-1: Intel Alder Lake PCH-P High Definition Audio vendor: ASUSTeK
    driver: sof-audio-pci-intel-tgl
    alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3
    chip-ID: 8086:51c8 class-ID: 0401
  API: ALSA v: k6.1.31-2-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.70 status: n/a (root, process) tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active (root, process)
    with: pulseaudio-alsa type: plugin tools: pacat,pactl
Network:
  Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 0000:00:14.3 chip-ID: 8086:51f0 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Intel Ethernet I219-V driver: e1000e v: kernel port: N/A
    bus-ID: 0000:00:1f.6 chip-ID: 8086:1a1f class-ID: 0200
  IF: eno2 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel driver: btusb v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s
    lanes: 1 mode: 1.1 bus-ID: 3-10:4 chip-ID: 8087:0033 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 2 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd
    v: 0.6 port: N/A bus-ID: 0000:00:0e.0 chip-ID: 8086:467f rev: class-ID: 0104
Drives:
  Local Storage: total: 953.87 GiB used: 109.37 GiB (11.5%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Micron model: 2450 MTFDKBA1T0TFK
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: V5MA010 temp: 38.9 C
    scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 936.79 GiB size: 921.01 GiB (98.32%) used: 109 GiB (11.8%)
    fs: ext4 block-size: 4096 B dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A
    uuid: aa3479f6-95c2-456b-bf16-e8a66888c120
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 288 KiB (0.1%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1
    maj-min: 259:1 label: N/A uuid: 7597-D8A8
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 16.78 GiB used: 378.7 MiB (2.2%)
    priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3 label: swap
    uuid: 0e8d999e-c917-42ae-bac4-2c32d39f6bb7
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-2: 2-0:1 info: super-speed hub ports: 3 rev: 3.1
    speed: 20 Gb/s (2.33 GiB/s) lanes: 2 mode: 3.2 gen-2x2 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-7:2 info: IMC Networks USB2.0 HD UVC WebCam type: video
    driver: uvcvideo interfaces: 5 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
    mode: 2.0 power: 500mA chip-ID: 13d3:56eb class-ID: fe01 serial: <filter>
  Device-2: 3-9:3 info: Elan Micro ELAN:ARM-M4 type: <vendor specific>
    driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
    mode: 1.1 power: 100mA chip-ID: 04f3:0c77 class-ID: 0000
  Device-3: 3-10:4 info: Intel type: bluetooth driver: btusb interfaces: 2
    rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 8087:0033 class-ID: e001
  Hub-4: 4-0:1 info: super-speed hub ports: 4 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 42.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 370 Uptime: 1d 5h 40m wakeups: 25621 Init: systemd v: 253
  default: graphical tool: systemctl Compilers: gcc: 13.1.1 clang: 15.0.7
  Packages: pm: pacman pkgs: 1345 libs: 359 tools: gnome-software,pamac
  pm: flatpak pkgs: 0 Shell: Zsh (sudo) v: 5.9 default: Bash v: 5.1.16
  running-in: gnome-terminal inxi: 3.3.27

The issue persist even after a whole reinstalation of Manjaro.

[andreas85]

Welcome to Manjaro!

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[cenda]

I included missing information.
I also tried to search other posts, but without success (both the flickering of the primary monitor when plugging a second monitor and the second monitor connected but not being able to show anything seems unique or they mark updating the kernel as the solution, but the “new” kernel is old now)

To show that the monitor is connected, I can run xrandr which shows this line (and follows it with list of possible configurations).
HDMI-1 connected 1920x1080+1920+0 (normal left inverted right x axis y axis) 530mm x 300mm