No sound with speaker and docking station using audio jack

Support Sound
1

Hello,

i have the issue, that my usb speakers are not working with Manjaro Gnome 20.1 while using my hp ultraslim dockingstation.

In the audio settings the usb speakers are not recognized. When plugging the speakers direct to the notebook audio port they are working fine.

Do anyone else have the same problem?

Best regards

Nito

2

Don’t have the same problem, but

journalctl --follow

could provide more information. Just run the command in a terminal and have look whats going on there when you plug in the usb speakers.

3

Thank you very much for your response.

While running journalctl --follow and plugging in the speakers - im very surprised, but no output.

9

When the Laptop is plugged in, I’ve the following Output:

**** Liste der Hardware-Geräte (PLAYBACK) ****
Karte 0: PCH [HDA Intel PCH], Gerät 0: CX20724 Analog [CX20724 Analog]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 3: HDMI 0 [HDMI 0]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 7: HDMI 1 [HDMI 1]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 8: HDMI 2 [HDMI 2]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 9: HDMI 3 [HDMI 3]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 10: HDMI 4 [HDMI 4]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0


When the laptop is unplugged, I've the following Output:


**** Liste der Hardware-Geräte (PLAYBACK) ****
Karte 0: PCH [HDA Intel PCH], Gerät 0: CX20724 Analog [CX20724 Analog]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 3: HDMI 0 [HDMI 0]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 7: HDMI 1 [HDMI 1]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 8: HDMI 2 [HDMI 2]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 9: HDMI 3 [HDMI 3]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 10: HDMI 4 [HDMI 4]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0

In boteh cases the audio jacks have been unplugged.
11

@nikgnomic Can you have a look here, please?

:pray:

Contrarily to the original post, it has nothing to do with USB itself; the USB cable is for charging purposes only: it’s the jack that doesn’t work if inserted into the docking station but works when inserted straight into the laptop.

hdajackretask ? Or something else entirely?

:open_mouth:

P.S. @Nito8 next time when anyone asks for a command output, first type export LANG=C. That way any subsequent command comes out in English until you close and reopen the terminal… :innocent:

12

CX20724 + HP UltraSlim Docking Station is most likely to be HP Elitebook
support for the audio codec was added to kernel in 2015 so main laptop audio functions should be ok

also found this showing dock function
Connecting a Compatible HP Notebook to the HP UltraSlim Docking Station
no USB connection to dock and no audio device within dock showing in aplay -l
so this is probably just an extra couple of jack connections to main audio codec, similar to front panel jacks on a desktop system

please post more data

sudo dmesg | grep snd

and

alsa-info.sh --upload

[@fabby - thinking this may need a modprobe option to get the dock working?]

1 Like
13

I have no experience with docking stations under Linux…

:sob:

14

Hello,

here is the output of sudo dmesg | grep snd:

[    4.279515] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[    4.279535] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[    5.759410] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    5.925204] snd_hda_codec_conexant hdaudioC0D0: CX20724: BIOS auto-probing.
[    5.932472] snd_hda_codec_conexant hdaudioC0D0: autoconfig for CX20724: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
[    5.932477] snd_hda_codec_conexant hdaudioC0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    5.932481] snd_hda_codec_conexant hdaudioC0D0:    hp_outs=1 (0x1d/0x0/0x0/0x0/0x0)
[    5.932483] snd_hda_codec_conexant hdaudioC0D0:    mono: mono_out=0x0
[    5.932485] snd_hda_codec_conexant hdaudioC0D0:    inputs:
[    5.932488] snd_hda_codec_conexant hdaudioC0D0:      Internal Mic=0x1a
[    5.932491] snd_hda_codec_conexant hdaudioC0D0:      Mic=0x19

I will send you two the uploadlink via pm.

15

[ 5.932472] snd_hda_codec_conexant hdaudioC0D0: autoconfig for CX20724: line_outs=1

only one output is detected for line_outs and response has been cropped so I cannot see the pin number, but it is likely to be for the combination jack socket shared with Mic=0x19

I think your basic user status on forum may not allow posting a link to alsa-info.sh data or sending via PM

please post response to this command

lspci -vnn | grep -A1 Audio
16

In case you cannot post links and want to post them, use:

htt!ps://forum.manjaro.org
(add a ! in-between htt and ps)

We will still be able to remove the ! as it’s just to keep spammers from posting links to penis enlargement pills, Pr0n and other things we don’t want on the forum)

:grin: