No sound, only Dummy Output

After latest rounds of updates, I have no sound only Dummy Output. Yet if I connect the HDMI port to a projector for example, I get sound.

I have tried various solutions on various forums/reddit etc.

Some things I have tried…

systemctl --user restart pipewire pipewire-pulse wireplumber

Removing config files so that they rebuild.

I have used alsamixer and my card is there HDA Intel PCH and nothing is muted.

Any ideas?

Welcome to Manjaro Forum @melvin1888

Please post more information about system

inxi -SMAaz

and PipeWire

pactl info; pactl list cards

System:
Kernel: 6.15.7-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 15.1.1
clocksource: tsc avail: acpi_pm
parameters: BOOT_IMAGE=/boot/vmlinuz-6.15-x86_64
root=UUID=b2cf1b7c-029b-4959-8672-273c4e01c704 rw quiet splash
udev.log_priority=3 modeset=1 snd_hda_intel.dmic_detect=0
Desktop: GNOME v: 48.3 tk: GTK v: 3.24.49 wm: gnome-shell
tools: gsd-screensaver-proxy dm: GDM v: 48.0 Distro: Manjaro
base: Arch Linux
Machine:
Type: Laptop System: TUXEDO product: TUXEDO InfinityBook Pro Gen8 (MK1)
v: Standard serial:
Mobo: NB02 model: PH4PRX1_PH6PRX1 v: Standard serial:
part-nu: IBP1XI08MK1 uuid: UEFI: American Megatrends
LLC. v: N.1.10A07 date: 11/16/2023
Audio:
Device-1: Intel Raptor Lake-P/U/H cAVS vendor: AIstone Global
driver: snd_hda_intel v: kernel alternate: snd_soc_avs,snd_sof_pci_intel_tgl
bus-ID: 00:1f.3 chip-ID: 8086:51ca class-ID: 0403
API: ALSA v: k6.15.7-1-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
Server-2: JACK v: 1.9.22 status: off tools: N/A
Server-3: PipeWire v: 1.4.6 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
tools: pactl,pw-cat,pw-cli,wpctl

and…

pactl info; pactl list cards

Server String: /run/user/1000/pulse/native
Library Protocol Version: 35
Server Protocol Version: 35
Is Local: yes
Client Index: 433
Tile Size: 65472
User Name: scott
Host Name: manjaro-laptop
Server Name: PulseAudio (on PipeWire 1.4.6)
Server Version: 15.0.0
Default Sample Specification: float32le 2ch 48000Hz
Default Channel Map: front-left,front-right
Default Sink: auto_null
Default Source: auto_null.monitor
Cookie: 53ca:198b
Card #50
	Name: alsa_card.pci-0000_00_1f.3
	Driver: alsa
	Owner Module: n/a
	Properties:
		api.acp.auto-port = "false"
		api.acp.auto-profile = "false"
		api.alsa.card = "0"
		api.alsa.card.longname = "HDA Intel PCH at 0x601d170000 irq 185"
		api.alsa.card.name = "HDA Intel PCH"
		api.alsa.path = "hw:0"
		api.alsa.split-enable = "true"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.api = "alsa"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3"
		device.description = "Built-in Audio"
		device.enum.api = "udev"
		device.form_factor = "internal"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_00_1f.3"
		device.nick = "HDA Intel PCH"
		device.plugged.usec = "9544098"
		device.product.id = "0x51ca"
		device.product.name = "Raptor Lake-P/U/H cAVS"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		media.class = "Audio/Device"
		spa.object.id = "2"
		factory.id = "15"
		client.id = "49"
		object.id = "50"
		object.serial = "50"
		object.path = "alsa:acp:PCH"
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0x601d170000 irq 185"
		alsa.driver_name = "snd_hda_intel"
		alsa.mixer_name = "Intel Raptor Lake P HDMI"
		alsa.components = "HDA:8086281f,80860101,00100000"
		alsa.id = "PCH"
		device.string = "0"
	Profiles:
		off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
		output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 5900, available: no)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (sinks: 1, sources: 0, priority: 5700, available: no)
		output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (sinks: 1, sources: 0, priority: 5700, available: no)
		output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (sinks: 1, sources: 0, priority: 5700, available: no)
		output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
		output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
		output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
		output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
		output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
		output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
		output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
		output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
		pro-audio: Pro Audio (sinks: 4, sources: 0, priority: 1, available: yes)
	Active Profile: off
	Ports:
		hdmi-output-0: HDMI / DisplayPort (type: HDMI, priority: 5900, latency offset: 0 usec, availability group: Legacy 1, not available)
			Properties:
				port.type = "hdmi"
				port.availability-group = "Legacy 1"
				device.icon_name = "video-display"
				card.profile.port = "0"
			Part of profile(s): output:hdmi-stereo, output:hdmi-surround, output:hdmi-surround71
		hdmi-output-1: HDMI / DisplayPort 2 (type: HDMI, priority: 5800, latency offset: 0 usec, availability group: Legacy 2, not available)
			Properties:
				port.type = "hdmi"
				port.availability-group = "Legacy 2"
				device.icon_name = "video-display"
				card.profile.port = "1"
			Part of profile(s): output:hdmi-stereo-extra1, output:hdmi-surround-extra1, output:hdmi-surround71-extra1
		hdmi-output-2: HDMI / DisplayPort 3 (type: HDMI, priority: 5700, latency offset: 0 usec, availability group: Legacy 3, not available)
			Properties:
				port.type = "hdmi"
				port.availability-group = "Legacy 3"
				device.icon_name = "video-display"
				card.profile.port = "2"
			Part of profile(s): output:hdmi-stereo-extra2, output:hdmi-surround-extra2, output:hdmi-surround71-extra2
		hdmi-output-3: HDMI / DisplayPort 4 (type: HDMI, priority: 5600, latency offset: 0 usec, availability group: Legacy 4, not available)
			Properties:
				port.type = "hdmi"
				port.availability-group = "Legacy 4"
				device.icon_name = "video-display"
				card.profile.port = "3"
			Part of profile(s): output:hdmi-stereo-extra3, output:hdmi-surround-extra3, output:hdmi-surround71-extra3

Sorry, forgot to say thank you for the welcome and asking for more information.

PipeWire creates a Dummy Output (auto_null sink) only if there is no other output available
for audio playback

pactl data shows only 4 HDMI digital outputs detected but not available
No analog outputs for Speakers or Headphones

inxi shows an outdated boot parameter to disable internal digital microphones (dmic):

This was a useful workaround for audio issues on Intel laptops, but it was replaced by another boot parameter a few years ago. Intel laptops nowadays have better audio support and don’t need either workaround

I suggest:

  1. Edit GRUB configuration /etc/default/grub and delete the parameter

  2. Update GRUB

    sudo update-grub
    
  3. Reboot system

  4. Check if there is an analog output available in Gnome Audio controls or pactl list cards

Great spot, thank you so much. It worked.

1 Like

Spoke too soon. Dummy Output is back.
I checked Grub and that option is still not there.

Anything further I can try? Thanks

Check if audio device has analog output profiles available in PipeWire

pactl list cards

If analog output is not shown as available, get more information about audio device from ALSA

sudo alsa-info.sh --upload

The analog output wasn’t listed again.

Here is the Alsa info…sorry forum won’t allow me to hyperlink

!!################################
!!ALSA Information Script v 0.5.3
!!################################

!!Script ran on: Thu Jul 31 15:22:02 UTC 2025


!!Linux Distribution
!!------------------

ID_LIKE=arch


!!DMI Information
!!---------------

Manufacturer:      TUXEDO
Product Name:      TUXEDO InfinityBook Pro Gen8 (MK1)
Product Version:   Standard
Firmware Version:  N.1.10A07
System SKU:        IBP1XI08MK1
Board Vendor:      NB02
Board Name:        PH4PRX1_PH6PRX1


!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/ACPI000C:00/status 	 15
/sys/bus/acpi/devices/ACPI000E:00/status 	 15
/sys/bus/acpi/devices/INOU0000:00/status 	 11
/sys/bus/acpi/devices/INT33A1:00/status 	 15
/sys/bus/acpi/devices/INT340E:00/status 	 15
/sys/bus/acpi/devices/INTC1055:00/status 	 15
/sys/bus/acpi/devices/INTC1078:00/status 	 15
/sys/bus/acpi/devices/INTC109C:00/status 	 15
/sys/bus/acpi/devices/LNXPOWER:04/status 	 1
/sys/bus/acpi/devices/LNXPOWER:05/status 	 1
/sys/bus/acpi/devices/LNXPOWER:07/status 	 1
/sys/bus/acpi/devices/LNXPOWER:08/status 	 1
/sys/bus/acpi/devices/LNXPOWER:0d/status 	 1
/sys/bus/acpi/devices/MSFT0001:00/status 	 15
/sys/bus/acpi/devices/MSFT0101:00/status 	 15
/sys/bus/acpi/devices/OVTID858:00/status 	 15
/sys/bus/acpi/devices/PNP0103:00/status 	 15
/sys/bus/acpi/devices/PNP0C02:02/status 	 8
/sys/bus/acpi/devices/PNP0C02:04/status 	 3
/sys/bus/acpi/devices/PNP0C02:05/status 	 3
/sys/bus/acpi/devices/PNP0C0A:03/status 	 31
/sys/bus/acpi/devices/PNP0C0C:00/status 	 15
/sys/bus/acpi/devices/PNP0C0D:01/status 	 15
/sys/bus/acpi/devices/PNP0C0E:00/status 	 11
/sys/bus/acpi/devices/PNP0C0F:00/status 	 9
/sys/bus/acpi/devices/PNP0C0F:01/status 	 9
/sys/bus/acpi/devices/PNP0C0F:02/status 	 9
/sys/bus/acpi/devices/PNP0C0F:03/status 	 9
/sys/bus/acpi/devices/PNP0C0F:04/status 	 9
/sys/bus/acpi/devices/PNP0C0F:05/status 	 9
/sys/bus/acpi/devices/PNP0C0F:06/status 	 9
/sys/bus/acpi/devices/PNP0C0F:07/status 	 9
/sys/bus/acpi/devices/PRP00001:00/status 	 15
/sys/bus/acpi/devices/PRP00001:01/status 	 11
/sys/bus/acpi/devices/TXNW3643:00/status 	 15
/sys/bus/acpi/devices/UNIW0001:00/status 	 15
/sys/bus/acpi/devices/USBC000:00/status 	 15
/sys/bus/acpi/devices/device:00/status 	 15
/sys/bus/acpi/devices/device:02/status 	 15
/sys/bus/acpi/devices/device:05/status 	 15
/sys/bus/acpi/devices/device:89/status 	 15
/sys/bus/acpi/devices/device:8a/status 	 15
/sys/bus/acpi/devices/device:8b/status 	 15
/sys/bus/acpi/devices/device:8d/status 	 15
/sys/bus/acpi/devices/device:8e/status 	 15
/sys/bus/acpi/devices/device:8f/status 	 15
/sys/bus/acpi/devices/device:94/status 	 15
/sys/bus/acpi/devices/device:9b/status 	 15
/sys/bus/acpi/devices/device:9d/status 	 15


!!ACPI SoundWire Device Status Information
!!---------------

Realtek 0x000020025d071100
Realtek 0x000120025d071100


!!Kernel Information
!!------------------

Kernel release:    #1 SMP PREEMPT_DYNAMIC Thu, 17 Jul 2025 20:47:04  0000
Operating System:  GNU/Linux
Architecture:      x86_64
Processor:         unknown
SMP Enabled:       Yes


!!ALSA Version
!!------------

Driver version:     k6.15.7-1-MANJARO
Library version:    1.2.14
Utilities version:  1.2.14


!!Loaded ALSA modules
!!-------------------

snd_hda_intel (card 0)


!!Sound Servers on this system
!!----------------------------

PipeWire:
      Installed - Yes (/usr/bin/pipewire)
      Running - Yes

Jack:
      Installed - Yes (/usr/bin/jackd)
      Running - No


!!Soundcards recognised by ALSA
!!-----------------------------

 0 [PCH            ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0x601d170000 irq 185


!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.3 Audio device [0403]: Intel Corporation Raptor Lake-P/U/H cAVS [8086:51ca] (rev 01) (prog-if 80)
	DeviceName: Onboard - Sound


!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
	align_buffer_size : -1
	bdl_pos_adj : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
	beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
	ctl_dev_id : N
	dmic_detect : Y
	enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
	enable_msi : -1
	id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
	index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
	jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
	model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
	patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
	pm_blacklist : -1
	position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
	power_save : 10
	power_save_controller : Y
	probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
	probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
	single_cmd : -1
	snoop : -1


!!Sysfs card info
!!---------------

!!Card: /sys/class/sound/card0
Driver: /sys/bus/pci/drivers/snd_hda_intel
Tree:


!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Intel Raptor Lake P HDMI
Address: 2
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x8086281f
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
    rates [0x0]:
    bits [0x0]:
    formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states:  D0 D3 CLKSTOP EPSS
  Power: setting=D0, actual=D0, Clock-stop-OK
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x03 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1a]: 16 24 32
    formats [0x5]: PCM AC3
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x04 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x05 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1a]: 16 24 32
    formats [0x5]: PCM AC3
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x06 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x07 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1a]: 16 24 32
    formats [0x5]: PCM AC3
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x08 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x09 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1a]: 16 24 32
    formats [0x5]: PCM AC3
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x0a [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x80]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 4
     Dev 00: PD = 0, ELDV = 0, IA = 0, Connections [ 0x03* 0x05 0x07 0x09 ]
     Dev 01: PD = 0, ELDV = 0, IA = 0, Connections [ 0x03* 0x05 0x07 0x09 ]
     Dev 02: PD = 0, ELDV = 0, IA = 0, Connections [ 0x03* 0x05 0x07 0x09 ]
    *Dev 03: PD = 0, ELDV = 0, IA = 0, Connections [ 0x03* 0x05 0x07 0x09 ]
  Connection: 4
     0x03* 0x05 0x07 0x09
Node 0x0b [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x0c [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x0d [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x0e [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x0f [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
--endcollapse--


!!ALSA Device nodes
!!-----------------

crw-rw----  1 root audio 116,  7 Jul 31 13:18 /dev/snd/controlC0
crw-rw----  1 root audio 116,  6 Jul 31 13:18 /dev/snd/hwC0D2
crw-rw----  1 root audio 116,  2 Jul 31 13:18 /dev/snd/pcmC0D3p
crw-rw----  1 root audio 116,  3 Jul 31 13:18 /dev/snd/pcmC0D7p
crw-rw----  1 root audio 116,  4 Jul 31 13:18 /dev/snd/pcmC0D8p
crw-rw----  1 root audio 116,  5 Jul 31 13:18 /dev/snd/pcmC0D9p
crw-rw----  1 root audio 116,  1 Jul 31 13:18 /dev/snd/seq
crw-rw----  1 root audio 116, 33 Jul 31 13:18 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root  60 Jul 31 13:18 .
drwxr-xr-x 3 root root 220 Jul 31 13:18 ..
lrwxrwxrwx 1 root root  12 Jul 31 13:18 pci-0000:00:1f.3 -> ../controlC0


!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****

!!Amixer output
!!-------------

!!-------Mixer controls for card PCH

Card sysdefault:0 'PCH'/'HDA Intel PCH at 0x601d170000 irq 185'
  Mixer name	: 'Intel Raptor Lake P HDMI'
  Components	: 'HDA:8086281f,80860101,00100000'
  Controls      : 30
  Simple ctrls  : 6
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 254 [100%] [-0.20dB]
  Front Right: Playback 254 [100%] [-0.20dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',2
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',3
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Digital',0
  Capabilities: cvolume
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 120
  Front Left: Capture 60 [50%] [0.00dB]
  Front Right: Capture 60 [50%] [0.00dB]


!!Alsactl output
!!--------------

--startcollapse--
state.PCH {
	control.1 {
		iface CARD
		name 'HDMI/DP,pcm=3 Jack'
		value false
		comment {
			access read
			type BOOLEAN
			count 1
		}
	}
	control.2 {
		iface MIXER
		name 'IEC958 Playback Con Mask'
		value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.3 {
		iface MIXER
		name 'IEC958 Playback Pro Mask'
		value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.4 {
		iface MIXER
		name 'IEC958 Playback Default'
		value '0482000200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access 'read write'
			type IEC958
			count 1
		}
	}
	control.5 {
		iface MIXER
		name 'IEC958 Playback Switch'
		value true
		comment {
			access 'read write'
			type BOOLEAN
			count 1
		}
	}
	control.6 {
		iface PCM
		device 3
		name ELD
		value ''
		comment {
			access 'read volatile'
			type BYTES
			count 0
		}
	}
	control.7 {
		iface CARD
		name 'HDMI/DP,pcm=7 Jack'
		value false
		comment {
			access read
			type BOOLEAN
			count 1
		}
	}
	control.8 {
		iface MIXER
		name 'IEC958 Playback Con Mask'
		index 1
		value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.9 {
		iface MIXER
		name 'IEC958 Playback Pro Mask'
		index 1
		value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.10 {
		iface MIXER
		name 'IEC958 Playback Default'
		index 1
		value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access 'read write'
			type IEC958
			count 1
		}
	}
	control.11 {
		iface MIXER
		name 'IEC958 Playback Switch'
		index 1
		value true
		comment {
			access 'read write'
			type BOOLEAN
			count 1
		}
	}
	control.12 {
		iface PCM
		device 7
		name ELD
		value ''
		comment {
			access 'read volatile'
			type BYTES
			count 0
		}
	}
	control.13 {
		iface CARD
		name 'HDMI/DP,pcm=8 Jack'
		value false
		comment {
			access read
			type BOOLEAN
			count 1
		}
	}
	control.14 {
		iface MIXER
		name 'IEC958 Playback Con Mask'
		index 2
		value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.15 {
		iface MIXER
		name 'IEC958 Playback Pro Mask'
		index 2
		value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.16 {
		iface MIXER
		name 'IEC958 Playback Default'
		index 2
		value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access 'read write'
			type IEC958
			count 1
		}
	}
	control.17 {
		iface MIXER
		name 'IEC958 Playback Switch'
		index 2
		value true
		comment {
			access 'read write'
			type BOOLEAN
			count 1
		}
	}
	control.18 {
		iface PCM
		device 8
		name ELD
		value ''
		comment {
			access 'read volatile'
			type BYTES
			count 0
		}
	}
	control.19 {
		iface CARD
		name 'HDMI/DP,pcm=9 Jack'
		value false
		comment {
			access read
			type BOOLEAN
			count 1
		}
	}
	control.20 {
		iface MIXER
		name 'IEC958 Playback Con Mask'
		index 3
		value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.21 {
		iface MIXER
		name 'IEC958 Playback Pro Mask'
		index 3
		value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access read
			type IEC958
			count 1
		}
	}
	control.22 {
		iface MIXER
		name 'IEC958 Playback Default'
		index 3
		value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
		comment {
			access 'read write'
			type IEC958
			count 1
		}
	}
	control.23 {
		iface MIXER
		name 'IEC958 Playback Switch'
		index 3
		value true
		comment {
			access 'read write'
			type BOOLEAN
			count 1
		}
	}
	control.24 {
		iface PCM
		device 9
		name ELD
		value ''
		comment {
			access 'read volatile'
			type BYTES
			count 0
		}
	}
	control.25 {
		iface PCM
		device 3
		name 'Playback Channel Map'
		value.0 0
		value.1 0
		value.2 0
		value.3 0
		value.4 0
		value.5 0
		value.6 0
		value.7 0
		comment {
			access 'read write volatile'
			type INTEGER
			count 8
			range '0 - 36'
		}
	}
	control.26 {
		iface PCM
		device 7
		name 'Playback Channel Map'
		value.0 0
		value.1 0
		value.2 0
		value.3 0
		value.4 0
		value.5 0
		value.6 0
		value.7 0
		comment {
			access 'read write volatile'
			type INTEGER
			count 8
			range '0 - 36'
		}
	}
	control.27 {
		iface PCM
		device 8
		name 'Playback Channel Map'
		value.0 0
		value.1 0
		value.2 0
		value.3 0
		value.4 0
		value.5 0
		value.6 0
		value.7 0
		comment {
			access 'read write volatile'
			type INTEGER
			count 8
			range '0 - 36'
		}
	}
	control.28 {
		iface PCM
		device 9
		name 'Playback Channel Map'
		value.0 0
		value.1 0
		value.2 0
		value.3 0
		value.4 0
		value.5 0
		value.6 0
		value.7 0
		comment {
			access 'read write volatile'
			type INTEGER
			count 8
			range '0 - 36'
		}
	}
	control.29 {
		iface MIXER
		name 'PCM Playback Volume'
		value.0 254
		value.1 254
		comment {
			access 'read write user'
			type INTEGER
			count 2
			range '0 - 255'
			tlv '0000000100000008ffffec1400000014'
			dbmin -5100
			dbmax 0
			dbvalue.0 -20
			dbvalue.1 -20
		}
	}
	control.30 {
		iface MIXER
		name 'Digital Capture Volume'
		value.0 60
		value.1 60
		comment {
			access 'read write user'
			type INTEGER
			count 2
			range '0 - 120'
			tlv '0000000100000008fffff44800000032'
			dbmin -3000
			dbmax 3000
			dbvalue.0 0
			dbvalue.1 0
		}
	}
}
--endcollapse--


!!All Loaded Modules
!!------------------

ac97_bus
acpi_pad
acpi_tad
aesni_intel
af_alg
algif_hash
algif_skcipher
apple_mfi_fastcharge
asus_wmi
bluetooth
bnep
btbcm
btintel
btmtk
btrtl
btusb
ccm
cdc_ether
cec
cfg80211
clevo_wmi
cmac
coretemp
crc8
cryptd
crypto_simd
crypto_user
dm_mod
drm_buddy
drm_display_helper
drm_exec
drm_gpusvm
drm_gpuvm
drm_suballoc_helper
drm_ttm_helper
fat
ghash_clmulni_intel
gpu_sched
hid_apple
hid_multitouch
i2c_algo_bit
i2c_hid
i2c_hid_acpi
i2c_i801
i2c_mux
i2c_smbus
i915
iTCO_vendor_support
iTCO_wdt
idma64
igen6_edac
intel_cstate
intel_gtt
intel_hid
intel_lpss
intel_lpss_pci
intel_pmc_bxt
intel_pmc_core
intel_powerclamp
intel_rapl_common
intel_rapl_msr
intel_tcc_cooling
intel_uncore
intel_uncore_frequency
intel_uncore_frequency_common
intel_vsec
ip_tables
irqbypass
iwlmvm
iwlwifi
joydev
kvm
kvm_intel
led_class_multicolor
libarc4
libphy
loop
mac80211
mac_hid
mc
mei
mei_hdcp
mei_me
mei_pxp
mii
mousedev
mtd
nfnetlink
nvme
nvme_auth
nvme_core
nvme_keyring
ov13858
pcspkr
pinctrl_tigerlake
platform_profile
pmt_class
pmt_telemetry
polyval_clmulni
polyval_generic
pps_core
ptp
r8152
r8153_ecm
rapl
rfcomm
rfkill
roles
serio_raw
sg
sha1_ssse3
sha256_ssse3
sha512_ssse3
snd
snd_compress
snd_hda_codec
snd_hda_codec_hdmi
snd_hda_core
snd_hda_ext_core
snd_hda_intel
snd_hrtimer
snd_hwdep
snd_intel_dspcfg
snd_intel_sdw_acpi
snd_pcm
snd_pcm_dmaengine
snd_seq
snd_seq_device
snd_seq_dummy
snd_soc_acpi
snd_soc_acpi_intel_match
snd_soc_acpi_intel_sdca_quirks
snd_soc_avs
snd_soc_core
snd_soc_hda_codec
snd_soc_hdac_hda
snd_soc_sdca
snd_sof
snd_sof_intel_hda
snd_sof_intel_hda_common
snd_sof_intel_hda_generic
snd_sof_intel_hda_mlink
snd_sof_intel_hda_sdw_bpt
snd_sof_pci
snd_sof_pci_intel_cnl
snd_sof_pci_intel_tgl
snd_sof_utils
snd_sof_xtensa_dsp
snd_timer
soundcore
soundwire_bus
soundwire_cadence
soundwire_generic_allocation
soundwire_intel
sparse_keymap
spd5118
spi_intel
spi_intel_pci
spi_nor
thunderbolt
ttm
tuxedo_compatibility_check
tuxedo_io
tuxedo_keyboard
typec
typec_ucsi
ucsi_acpi
uinput
uniwill_wmi
usbnet
uvc
uvcvideo
v4l2_async
v4l2_fwnode
vfat
video
videobuf2_common
videobuf2_memops
videobuf2_v4l2
videobuf2_vmalloc
videodev
wmi
wmi_bmof
x86_pkg_temp_thermal
x_tables
xe


!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D2/init_pin_configs:
0x04 0x18560010
0x06 0x18560010
0x08 0x18560010
0x0a 0x18560010
0x0b 0x18560010
0x0c 0x18560010
0x0d 0x18560010
0x0e 0x18560010
0x0f 0x18560010

/sys/class/sound/hwC0D2/driver_pin_configs:

/sys/class/sound/hwC0D2/user_pin_configs:

/sys/class/sound/hwC0D2/init_verbs:

/sys/class/sound/hwC0D2/hints:


!!ALSA/HDA dmesg
!!--------------

[   13.373866] Bluetooth: hci0: DSM reset method type: 0x00
[   13.391248] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[   13.391487] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops intel_audio_component_bind_ops [i915])
[   13.405317] usb 3-6: Found UVC 1.50 device FHD Webcam (2b7e:c757)
--
[   13.426880] Bluetooth: hci0: Firmware Version: 88-13.25
[   13.460481] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11
[   13.475423] pps_core: LinuxPPS API ver. 1 registered
--
[   13.484189] PTP clock support registered
[   13.516294] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12
[   13.526049] input: UNIW0001:00 093A:0255 Mouse as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-13/i2c-UNIW0001:00/0018:093A:0255.0006/input/input16
[   13.567387] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input13
[   13.567409] apple 0003:05AC:0250.0003: input,hiddev98,hidraw3: USB HID v1.11 Keyboard [Keychron K4 Keychron K4] on usb-0000:00:14.0-2.3.3/input1
[   13.567553] input: UNIW0001:00 093A:0255 Touchpad as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-13/i2c-UNIW0001:00/0018:093A:0255.0006/input/input17
[   13.567554] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input14
[   13.567785] hid-multitouch 0018:093A:0255.0006: input,hidraw5: I2C HID v1.00 Mouse [UNIW0001:00 093A:0255] on i2c-UNIW0001:00

Mod edit: Added code formatting.

So further to yesterday, Started laptop this morning and sound was working, then within minutes it got worse (crackly and stuttering) and now not working. Very strange

This my be a dumb question @melvin1888, but if it works when you have a device plugged in to the HDM port, have you tried using an HDMI EDID emulator?

It works if I put a USB speaker in one of the ports. Yes, it works if I use the HDMI port. Its only the internal speakers that I have this issue with.

I bought a Tuxedo laptop because I thought it would be more Linux compatible, but when i reach out to Tuxedo, they tell me that they only support their own Linux distro. Which is very disheartening and obviously now that I am armed with that knowledge I won’t be a repeat customer.

I have used Manjaro for the last 8 years, first on a Samsung, then a Dell Developer Edition (probably still the best) and now this Tuxedo. I will be changing next year though.

1 Like

Ah, misunderstood. So it’s only the internal audio device causing problems and you get sound from other devices without issues.

Is it solved now as per post 5?

Tuxedo is like Apple in that sense isn’t it? They should change their advertising to highlilght it’s Ubuntu hardware instead of pushing Linux first. I don’t think anyone can really call anything Linux hardware.

I have several audio devices and expect issues when I start really using them, hence my intersetd in understanding what you encountered. Sorry for the off-topic and not helpful suggestion.

No its not solved as its happened again. Probably only survived the restart after removing the Grub option.

No analog outputs detected in ALSA, just 4 HDMI outputs

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0

If system was working normally there should be an analog output like this:

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC256 Analog [ALC256 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

And no system messages in !!ALSA/HDA dmesg section to follow

Further websearches led to this topic on reddit about InfinityBook Pro Gen7:

reddit.com/tuxedocomputers - Dummy output sound device

I wrote Tuxedo last time about the same issue, and they advised me to reseat/re-insert the ribbon cable that goes from the mainboard to the board at the left side, where the headphone jack is.

Looks like a great place for a failure, because of how many sharp turns the ribbon cable has.

Of course, if the cable is bad, it would need to be replaced, but I think there’s enough possibility for intermittent contact in the ZIF connector – worth trying, since after I reseated mine the issue stopped being reproduceable.

CAUTION: If you don’t have experience working with small electronic parts, do not proceed beyond this point.

Later comments suggest that vibration from the cooling fan might cause the intermittent connection in the ribbon cable

There is also a link to open a support ticket - r/tuxedocomputers - Need Tech Support?

Hey, having the same issue on my Tuxedo Infinitybook Pro 14 Gen 7. Have you solved the issue or reinserted the ribbon cable, as stated in the reddit post, yet?

Sorry, been away for a few days.
Never thought to reach out to Tuxedo as they have always been dismissive in the past because i ain’t using their OS.
I will give that a try though and report back.