No Sound On My Laptop | Xfce Manjaro

Hello.

I can raise up or down the volume but there’s no sound.

What should I show you here?

I’m a newbie. :slight_smile: Any help would be much appreciated.

inxi -v7azy

**System:**
  Kernel: 6.1.29-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64
    root=UUID=87136812-093b-4fb2-91b7-c99caccca676 rw quiet splash apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm
    v: 4.18.0 dm: LightDM v: 1.32.0 Distro: Manjaro Linux base: Arch Linux
**Machine:**
  Type: Laptop Mobo: N/A model: N/A v: .A008 serial: N/A
    UEFI: A116N.intel.P0M80.A008 v: 5.12 date: 01/18/2021
**Battery:**
  ID-1: BAT0 charge: 47.0 Wh (100.0%) condition: 47.0/47.0 Wh (100.0%)
    volts: 8.8 min: N/A model: Intel SR 1 SR Real Battery type: Unknown
    serial: <filter> status: full
**Memory:**
  System RAM: available: 7.61 GiB used: 1.95 GiB (25.6%)
  Array-1: capacity: 8 GiB slots: 4 EC: None max-module-size: 2 GiB
    note: est.
  Device-1: ChannelA-DIMM0 type: LPDDR4 detail: synchronous size: 2 GiB
    speed: 1600 MT/s volts: curr: 1.1 min: 1.1 max: 1.5 width (bits): data: 16
    total: 16 manufacturer: ABCD part-no: 123456789012345678 serial: <filter>
  Device-2: ChannelB-DIMM0 type: LPDDR4 detail: synchronous size: 2 GiB
    speed: 1600 MT/s volts: curr: 1.1 min: 1.1 max: 1.5 width (bits): data: 16
    total: 16 manufacturer: ABCD part-no: 123456789012345678 serial: <filter>
  Device-3: ChannelC-DIMM0 type: LPDDR4 detail: synchronous size: 2 GiB
    speed: 1600 MT/s volts: curr: 1.1 min: 1.1 max: 1.5 width (bits): data: 16
    total: 16 manufacturer: ABCD part-no: 123456789012345678 serial: <filter>
  Device-4: ChannelD-DIMM0 type: LPDDR4 detail: synchronous size: 2 GiB
    speed: 1600 MT/s volts: curr: 1.1 min: 1.1 max: 1.5 width (bits): data: 16
    total: 16 manufacturer: ABCD part-no: 123456789012345678 serial: <filter>
**CPU:**
  Info: model: Intel Celeron J3455 bits: 64 type: MCP arch: Goldmont level: v2
    built: 2016 process: Intel 14nm family: 6 model-id: 0x5C (92) stepping: 9
    microcode: 0x48
  Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 224 KiB
    desc: d-4x24 KiB; i-4x32 KiB L2: 2 MiB desc: 2x1024 KiB
  Speed (MHz): avg: 804 high: 832 min/max: 800/2300 base/boost: 1500/2400
    scaling: driver: intel_cpufreq governor: schedutil volts: 1.2 V
    ext-clock: 100 MHz cores: 1: 799 2: 796 3: 791 4: 832 bogomips: 11984
  Flags: 3dnowprefetch acpi aes aperfmperf apic arat arch_capabilities
    arch_perfmon art bts cat_l2 clflush clflushopt cmov constant_tsc cpuid
    cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts ept ept_ad erms est
    flexpriority fpu fsgsbase fxsr ht ibpb ibrs ida intel_pt lahf_lm lm mca
    mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat
    pbe pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pts rdrand
    rdseed rdt_a rdtscp rep_good sdbg sep sha_ni smap smep ss sse sse2 sse4_1
    sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
    tsc_deadline_timer tsc_known_freq tsc_reliable vme vmx vnmi vpid x2apic
    xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_store_bypass status: Not affected
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: disabled, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
**Graphics:**
  Device-1: Intel HD Graphics 500 driver: i915 v: kernel arch: Gen-9
    process: Intel 14n built: 2015-16 ports: active: eDP-1 empty: HDMI-A-1
    bus-ID: 00:02.0 chip-ID: 8086:5a85 class-ID: 0300
  Device-2: Y Media USB Camera driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-8:5 chip-ID: 0bdc:0320
    class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 21.1.8 compositor: xfwm v: 4.18.0 driver: X:
    loaded: modesetting alternate: fbdev,vesa dri: iris gpu: i915
    display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93") monitors: <missing: xrandr>
  Monitor-1: eDP-1 model: BOE Display 0x0900 built: 2019 res: 1920x1080
    dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5")
    ratio: 16:9 modes: 1920x1080
  API: OpenGL Message: Unable to show GL data. Required tool glxinfo missing.
**Audio:**
  Device-1: Intel Celeron N3350/Pentium N4200/Atom E3900 Series Audio Cluster
    vendor: Realtek driver: sof-audio-pci-intel-apl alternate: snd_hda_intel,
    snd_soc_skl, snd_soc_avs, snd_sof_pci_intel_apl bus-ID: 00:0e.0
    chip-ID: 8086:5a98 class-ID: 0401
  API: ALSA v: k6.1.29-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.70 status: n/a (root, process)
    with: pipewire-media-session status: active tools: pw-cat,pw-cli
  Server-3: PulseAudio v: 16.1 status: active (root, process)
    with: pulseaudio-alsa type: plugin tools: pacat,pactl,pavucontrol
**Network:**
  Message: No PCI device data found.
  Device-1: Realtek RTL8152 Fast Ethernet Adapter driver: r8152 type: USB
    rev: 2.1 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-1:2 chip-ID: 0bda:8152
    class-ID: 0000 serial: <filter>
  IF: enp0s21f0u1 state: down mac: <filter>
  IF-ID-1: wlp0s21f0u7i2 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
**Bluetooth:**
  Device-1: Realtek 802.11ac NIC driver: btusb,rtl8821cu type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-7:4 chip-ID: 0bda:c820
    class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
**Logical:**
  Message: No logical block device data found.
**RAID:**
  Message: No RAID data found.
**Drives:**
  Local Storage: total: 238.47 GiB used: 8.89 GiB (3.7%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 model: SSD 256GB size: 238.47 GiB block-size:
    physical: 512 B logical: 512 B speed: 3.0 Gb/s tech: SSD serial: <filter>
    fw-rev: 1A0 scheme: GPT
  Message: No optical or floppy data found.
**Partition:**
  ID-1: / raw-size: 238.17 GiB size: 233.38 GiB (97.99%) used: 8.89 GiB (3.8%)
    fs: ext4 block-size: 4096 B dev: /dev/sda2 maj-min: 8:2 label: N/A
    uuid: 87136812-093b-4fb2-91b7-c99caccca676
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 288 KiB (0.1%) fs: vfat block-size: 512 B dev: /dev/sda1 maj-min: 8:1
    label: N/A uuid: 2CF6-9168
**Swap:**
  Alert: No swap data was found.
**Unmounted:**
  Message: No unmounted partitions found.
**USB:**
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 8 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-1:2 info: Realtek RTL8152 Fast Ethernet Adapter type: Network
    driver: r8152 interfaces: 1 rev: 2.1 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
    mode: 2.0 power: 100mA chip-ID: 0bda:8152 class-ID: 0000 serial: <filter>
  Device-2: 1-2:6 info: INSTANT USB GAMING MOUSE type: mouse,keyboard
    driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 1.5 Mb/s (183 KiB/s)
    lanes: 1 mode: 1.0 power: 100mA chip-ID: 30fa:1701 class-ID: 0300
  Device-3: 1-5:3 info: Realtek RTS5129 Card Reader Controller
    type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
    interfaces: 1 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0
    power: 500mA chip-ID: 0bda:0129 class-ID: ff00 serial: <filter>
  Device-4: 1-7:4 info: Realtek 802.11ac NIC type: bluetooth
    driver: btusb,rtl8821cu interfaces: 3 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s)
    lanes: 1 mode: 2.0 power: 500mA chip-ID: 0bda:c820 class-ID: e001
    serial: <filter>
  Device-5: 1-8:5 info: Y Media USB Camera type: video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0
    power: 500mA chip-ID: 0bdc:0320 class-ID: 0e02 serial: <filter>
  Hub-2: 2-0:1 info: super-speed hub ports: 7 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
    class-ID: 0900
**Sensors:**
  System Temperatures: cpu: 53.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 212 Uptime: 10m wakeups: 1 Init: systemd v: 252 default: graphical
  tool: systemctl Compilers: gcc: 12.2.1 clang: 15.0.7 Packages: pm: pacman
  pkgs: 1064 libs: 325 tools: pamac pm: flatpak pkgs: 0 Shell: Bash (su)
  v: 5.1.16 running-in: xfce4-terminal inxi: 3.3.27

sudo alsa-info.sh --upload

/usr/bin/alsa-info.sh: line 661: tree: command not found
Uploading information to www.alsa-project.org ... Done!

Your ALSA information is located at http://alsa-project.org/db/?f=e96cee1d4625ddcbc52777ab32435fd7f14a03c8

Please inform the person helping you.

amixer --card=0

Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch pswitch-joined
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 3
  Mono:
  Front Left: Playback 0 [0%] [-48.00dB] [off]
  Front Right: Playback 0 [0%] [-48.00dB] [off]
Simple mixer control 'Headphone Mixer',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 11
  Front Left: 11 [100%] [0.00dB]
  Front Right: 11 [100%] [0.00dB]
Simple mixer control 'Speaker',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Mic Boost',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'IEC958',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',2
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Playback Polarity',0
  Capabilities: enum
  Items: 'Normal' 'R Invert' 'L Invert' 'L + R Invert'
  Item0: 'Normal'
Simple mixer control 'Capture Polarity',0
  Capabilities: enum
  Items: 'Normal' 'Invert'
  Item0: 'Normal'
Simple mixer control 'ADC',0
  Capabilities: cvolume cvolume-joined
  Capture channels: Mono
  Limits: Capture 0 - 192
  Mono: Capture 115 [60%] [-38.50dB]
Simple mixer control 'ADC Double Fs',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'ADC PGA Gain',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 10
  Mono: 0 [0%] [-3.50dB]
Simple mixer control 'ADC Soft Ramp',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'ALC',0
  Capabilities: cswitch cswitch-joined
  Capture channels: Mono
  Mono: Capture [off]
Simple mixer control 'ALC Capture Attack Time',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 10
  Mono: 2 [20%]
Simple mixer control 'ALC Capture Decay Time',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 10
  Mono: 3 [30%]
Simple mixer control 'ALC Capture Hold Time',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 10
  Mono: 0 [0%]
Simple mixer control 'ALC Capture Max',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 28
  Mono: 28 [100%] [35.50dB]
Simple mixer control 'ALC Capture Min',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 28
  Mono: 0 [0%] [-12.00dB]
Simple mixer control 'ALC Capture Noise Gate',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'ALC Capture Noise Gate Threshold',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 31
  Mono: 0 [0%]
Simple mixer control 'ALC Capture Noise Gate Type',0
  Capabilities: enum
  Items: 'Constant PGA Gain' 'Mute ADC Output'
  Item0: 'Constant PGA Gain'
Simple mixer control 'ALC Capture Target',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 10
  Mono: 11 [110%] [0.00dB]
Simple mixer control 'DAC',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 192
  Mono:
  Front Left: Playback 115 [60%] [-38.50dB]
  Front Right: Playback 115 [60%] [-38.50dB]
Simple mixer control 'DAC Double Fs',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'DAC Mono Mix',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'DAC Notch Filter',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'DAC Soft Ramp',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'DAC Soft Ramp Rate',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 4
  Mono: 4 [100%]
Simple mixer control 'DAC Source Mux',0
  Capabilities: enum
  Items: 'LDATA TO LDAC, RDATA TO RDAC' 'LDATA TO LDAC, LDATA TO RDAC' 'RDATA TO LDAC, RDATA TO RDAC' 'RDATA TO LDAC, LDATA TO RDAC'
  Item0: 'LDATA TO LDAC, RDATA TO RDAC'
Simple mixer control 'DAC Stereo Enhancement',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 7
  Mono: 0 [0%]
Simple mixer control 'Differential Mux',0
  Capabilities: enum
  Items: 'lin1-rin1' 'lin2-rin2' 'lin1-rin1 with 20db Boost' 'lin2-rin2 with 20db Boost'
  Item0: 'lin1-rin1'
Simple mixer control 'Digital Mic Mux',0
  Capabilities: enum
  Items: 'dmic disable' 'dmic data at high level' 'dmic data at low level'
  Item0: 'dmic disable'
Simple mixer control 'Headset Mic',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Internal Mic',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Left Headphone Mixer LLIN',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Left Headphone Mixer Left DAC',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Left Headphone Mux',0
  Capabilities: enum
  Items: 'lin1-rin1' 'lin2-rin2' 'lin-rin with Boost' 'lin-rin with Boost and PGA'
  Item0: 'lin1-rin1'
Simple mixer control 'PGA1.0 1 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA2.0 2 PCM 0',0
  Capabilities: cvolume
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 40
  Front Left: Capture 32 [80%] [0.00dB]
  Front Right: Capture 32 [80%] [0.00dB]
Simple mixer control 'PGA5.0 5 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA6.0 6 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA7.0 7 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'Right Headphone Mixer RLIN',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Right Headphone Mixer Right DAC',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Right Headphone Mux',0
  Capabilities: enum
  Items: 'lin1-rin1' 'lin2-rin2' 'lin-rin with Boost' 'lin-rin with Boost and PGA'
  Item0: 'lin1-rin1'

Hi @Loss ,
Welcome to the forum, please read this post in order to solve your problem.

PulseAudio/Troubleshooting - ArchWiki

I wonder whether you could post the output of the following terminal command, in order to give you some help.

pulseaudio -v
Maybe the sound is auto muted in the start process, then you want to read this post.
Advanced Linux Sound Architecture - ArchWiki

Hope it helps,

Regards

Probably got the same problem, Here is the output of pulseaudio -v in my case:

I: [pulseaudio] main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
I: [pulseaudio] main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted
I: [pulseaudio] core-util.c: Successfully gained nice level -11.
I: [pulseaudio] main.c: This is PulseAudio 16.1
I: [pulseaudio] main.c: Page size is 4096 bytes
I: [pulseaudio] main.c: Session ID is 2.
I: [pulseaudio] main.c: Using runtime directory /run/user/1000/pulse.
I: [pulseaudio] main.c: Running in system mode: no
E: [pulseaudio] pid.c: Daemon already running.
E: [pulseaudio] main.c: pa_pid_file_create() failed.