No Sound on my Desktop

Support Sound
1

Hi all. Despite my best efforts I cannot get any audio output on this system. Using the same hardware, I can boot into another Linux system and have the sound working. The hardware is detected and enabled. How to diagnose this problem? Any ideas appreciated. My audio experience is mid level only.


inxi -czv8
System:
  Kernel: 6.12.44-3-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 15.2.1 clocksource: tsc
    avail: hpet,acpi_pm parameters: BOOT_IMAGE=/boot/vmlinuz-6.12-x86_64
    root=UUID=90ca14dd-52ca-484a-bd02-3602ebcdeeca rw quiet splash udev.log_priority=3
  Desktop: KDE Plasma v: 6.3.6 tk: Qt v: N/A info: frameworks v: 6.17.0 wm: kwin_x11 vt: 2
    dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
  Type: Desktop Mobo: Micro-Star model: MAG B550M MORTAR MAX WIFI (MS-7C94) v: 1.0
    serial: <superuser required> uuid: <superuser required> UEFI: American Megatrends LLC. v: 1.D0
    date: 08/17/2022
Battery:
  Message: No system battery data found. Is one present?
Memory:
  System RAM: total: 32 GiB available: 31.27 GiB used: 3.49 GiB (11.2%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 128 GiB slots: 4 modules: 2 EC: None max-module-size: 32 GiB note: est.
  Device-1: Channel-A DIMM 0 type: no module installed
  Device-2: Channel-A DIMM 1 type: DDR4 detail: synchronous unbuffered (unregistered)
    size: 16 GiB speed: 2400 MT/s volts: note: check curr: 1 min: 1 max: 1 width (bits): data: 64
    total: 64 manufacturer: Kingston part-no: KF3200C16D4/16GX serial: <filter>
  Device-3: Channel-B DIMM 0 type: no module installed
  Device-4: Channel-B DIMM 1 type: DDR4 detail: synchronous unbuffered (unregistered)
    size: 16 GiB speed: 2400 MT/s volts: note: check curr: 1 min: 1 max: 1 width (bits): data: 64
    total: 64 manufacturer: Kingston part-no: KF3200C16D4/16GX serial: <filter>

pulseaudio -k
bash: pulseaudio: command not found
systemctl --user status wireplumber
● wireplumber.service - Multimedia Service Session Manager
     Loaded: loaded (/usr/lib/systemd/user/wireplumber.service; enabled; preset: enabled)
     Active: active (running) since Wed 2025-09-24 19:55:23 ACST; 14min ago
 Invocation: 55525ba62d05446a9ac5093d9a69c047
   Main PID: 1001 (wireplumber)
      Tasks: 6 (limit: 38207)
     Memory: 19.8M (peak: 20.7M)
        CPU: 614ms
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/wireplumber.service
             └─1001 /usr/bin/wireplumber

Sep 24 19:55:23 Manj-New systemd[801]: Started Multimedia Service Session Manager.
Sep 24 19:55:24 Manj-New wireplumber[1001]: wp-device: SPA handle 'api.libcamera.enum.manager' could not be loaded; is it instal>
Sep 24 19:55:24 Manj-New wireplumber[1001]: s-monitors-libcamera: PipeWire's libcamera SPA plugin is missing or broken. Some cam>



aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA ATI HDMI], device 3: HDMI 0 [ASUS PA238]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA ATI HDMI], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA ATI HDMI], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA ATI HDMI], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA ATI HDMI], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic [HD-Audio Generic], device 0: ALC1220 Analog [ALC1220 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic [HD-Audio Generic], device 1: ALC1220 Digital [ALC1220 Digital]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

Thanks nikgnomic
Sorry about this long copy/paste.

pactl list cards
Card #50
        Name: alsa_card.pci-0000_2d_00.1
        Driver: alsa
        Owner Module: n/a
        Properties:
                api.acp.auto-port = "false"
                api.acp.auto-profile = "false"
                api.alsa.card = "0"
                api.alsa.card.longname = "HDA ATI HDMI at 0xfcb20000 irq 74"
                api.alsa.card.name = "HDA ATI HDMI"
                api.alsa.path = "hw:0"
                api.alsa.split-enable = "true"
                api.alsa.use-acp = "true"
                api.dbus.ReserveDevice1 = "Audio0"
                api.dbus.ReserveDevice1.Priority = "-20"
                device.api = "alsa"
                device.bus = "pci"
                device.bus_path = "pci-0000:2d:00.1"
                device.description = "Navi 21/23 HDMI/DP Audio Controller"
                device.enum.api = "udev"
                device.icon_name = "audio-card-analog-pci"
                device.name = "alsa_card.pci-0000_2d_00.1"
                device.nick = "HDA ATI HDMI"
                device.plugged.usec = "9849644"
                device.product.id = "0xab28"
                device.product.name = "Navi 21/23 HDMI/DP Audio Controller"
                device.subsystem = "sound"
                sysfs.path = "/devices/pci0000:00/0000:00:03.1/0000:2b:00.0/0000:2c:00.0/0000:2d:00.1/sound/card0"
                device.vendor.id = "0x1002"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
                media.class = "Audio/Device"
                spa.object.id = "2"
                factory.id = "15"
                client.id = "47"
                object.id = "50"
                object.serial = "50"
                object.path = "alsa:acp:HDMI"
                alsa.card = "0"
                alsa.card_name = "HDA ATI HDMI"
                alsa.long_card_name = "HDA ATI HDMI at 0xfcb20000 irq 74"
                alsa.driver_name = "snd_hda_intel"
                alsa.mixer_name = "ATI R6xx HDMI"
                alsa.components = "HDA:1002aa01,00aa0100,00100800"
                alsa.id = "HDMI"
                device.string = "0"
        Profiles:
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
                output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 5900, available: yes)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (sinks: 1, sources: 0, priority: 600, available: no)
                pro-audio: Pro Audio (sinks: 5, sources: 0, priority: 1, available: yes)
        Active Profile: pro-audio
        Ports:
                hdmi-output-0: HDMI / DisplayPort (type: HDMI, priority: 5900, latency offset: 0 usec, availability group: Legacy 1, available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 1"
                                device.icon_name = "video-display"
                                card.profile.port = "0"
                                device.product.name = "ASUS PA238"
                                iec958.codecs.detected = "[\"PCM\"]"
                        Part of profile(s): output:hdmi-stereo
                hdmi-output-1: HDMI / DisplayPort 2 (type: HDMI, priority: 5800, latency offset: 0 usec, availability group: Legacy 2, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 2"
                                device.icon_name = "video-display"
                                card.profile.port = "1"
                        Part of profile(s): output:hdmi-stereo-extra1, output:hdmi-surround-extra1, output:hdmi-surround71-extra1
                hdmi-output-2: HDMI / DisplayPort 3 (type: HDMI, priority: 5700, latency offset: 0 usec, availability group: Legacy 3, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 3"
                                device.icon_name = "video-display"
                                card.profile.port = "2"
                        Part of profile(s): output:hdmi-stereo-extra2, output:hdmi-surround-extra2, output:hdmi-surround71-extra2
                hdmi-output-3: HDMI / DisplayPort 4 (type: HDMI, priority: 5600, latency offset: 0 usec, availability group: Legacy 4, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 4"
                                device.icon_name = "video-display"
                                card.profile.port = "3"
                        Part of profile(s): output:hdmi-stereo-extra3, output:hdmi-surround-extra3, output:hdmi-surround71-extra3
                hdmi-output-4: HDMI / DisplayPort 5 (type: HDMI, priority: 5500, latency offset: 0 usec, availability group: Legacy 5, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 5"
                                device.icon_name = "video-display"
                                card.profile.port = "4"
                        Part of profile(s): output:hdmi-stereo-extra4, output:hdmi-surround-extra4, output:hdmi-surround71-extra4

Card #51
        Name: alsa_card.pci-0000_2f_00.4
        Driver: alsa
        Owner Module: n/a
        Properties:
                api.acp.auto-port = "false"
                api.acp.auto-profile = "false"
                api.alsa.card = "1"
                api.alsa.card.longname = "HD-Audio Generic at 0xfc900000 irq 76"
                api.alsa.card.name = "HD-Audio Generic"
                api.alsa.path = "hw:1"
                api.alsa.split-enable = "true"
                api.alsa.use-acp = "true"
                api.dbus.ReserveDevice1 = "Audio1"
                api.dbus.ReserveDevice1.Priority = "-20"
                device.api = "alsa"
                device.bus = "pci"
                device.bus_path = "pci-0000:2f:00.4"
                device.description = "Starship/Matisse HD Audio Controller"
                device.enum.api = "udev"
                device.icon_name = "audio-card-analog-pci"
                device.name = "alsa_card.pci-0000_2f_00.4"
                device.nick = "HD-Audio Generic"
                device.plugged.usec = "9873592"
                device.product.id = "0x1487"
                device.product.name = "Starship/Matisse HD Audio Controller"
                device.subsystem = "sound"
                sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:2f:00.4/sound/card1"
                device.vendor.id = "0x1022"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
                media.class = "Audio/Device"
                spa.object.id = "4"
                factory.id = "15"
                client.id = "47"
                object.id = "51"
                object.serial = "51"
                object.path = "alsa:acp:Generic"
                alsa.card = "1"
                alsa.card_name = "HD-Audio Generic"
                alsa.long_card_name = "HD-Audio Generic at 0xfc900000 irq 76"
                alsa.driver_name = "snd_hda_intel"
                alsa.mixer_name = "Realtek ALC1220"
                alsa.components = "HDA:10ec1168,1462ec94,00100101"
                alsa.id = "Generic"
                device.string = "1"
        Profiles:
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 6565, available: yes)
                output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 6500, available: yes)
                output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5565, available: yes)
                output:iec958-stereo: Digital Stereo (IEC958) Output (sinks: 1, sources: 0, priority: 5500, available: yes)
                output:analog-surround-21+input:analog-stereo: Analog Surround 2.1 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1365, available: no)
                output:analog-surround-41+input:analog-stereo: Analog Surround 4.1 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1365, available: no)
                output:analog-surround-51+input:analog-stereo: Analog Surround 5.1 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1365, available: no)
                output:analog-surround-21: Analog Surround 2.1 Output (sinks: 1, sources: 0, priority: 1300, available: no)
                output:analog-surround-41: Analog Surround 4.1 Output (sinks: 1, sources: 0, priority: 1300, available: no)
                output:analog-surround-51: Analog Surround 5.1 Output (sinks: 1, sources: 0, priority: 1300, available: no)
                output:analog-surround-40+input:analog-stereo: Analog Surround 4.0 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1265, available: no)
                output:analog-surround-50+input:analog-stereo: Analog Surround 5.0 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1265, available: no)
                output:analog-surround-40: Analog Surround 4.0 Output (sinks: 1, sources: 0, priority: 1200, available: no)
                output:analog-surround-50: Analog Surround 5.0 Output (sinks: 1, sources: 0, priority: 1200, available: no)
                output:iec958-ac3-surround-51+input:analog-stereo: Digital Surround 5.1 (IEC958/AC3) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 365, available: no)
                output:iec958-ac3-surround-51: Digital Surround 5.1 (IEC958/AC3) Output (sinks: 1, sources: 0, priority: 300, available: yes)
                input:analog-stereo: Analog Stereo Input (sinks: 0, sources: 1, priority: 65, available: no)
                pro-audio: Pro Audio (sinks: 2, sources: 2, priority: 1, available: yes)
        Active Profile: output:iec958-stereo
        Ports:
                analog-input-front-mic: Front Microphone (type: Mic, priority: 8500, latency offset: 0 usec, availability group: Legacy 1, not available)
                        Properties:
                                port.type = "mic"
                                port.availability-group = "Legacy 1"
                                device.icon_name = "audio-input-microphone"
                                card.profile.port = "0"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21+input:analog-stereo, output:analog-surround-40+input:analog-stereo, output:analog-surround-41+input:analog-stereo, output:analog-surround-50+input:analog-stereo, output:analog-surround-51+input:analog-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-ac3-surround-51+input:analog-stereo
                analog-input-rear-mic: Rear Microphone (type: Mic, priority: 8200, latency offset: 0 usec, availability group: Legacy 2, not available)
                        Properties:
                                port.type = "mic"
                                port.availability-group = "Legacy 2"
                                device.icon_name = "audio-input-microphone"
                                card.profile.port = "1"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21+input:analog-stereo, output:analog-surround-40+input:analog-stereo, output:analog-surround-41+input:analog-stereo, output:analog-surround-50+input:analog-stereo, output:analog-surround-51+input:analog-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-ac3-surround-51+input:analog-stereo
                analog-input-linein: Line In (type: Line, priority: 8100, latency offset: 0 usec, availability group: Legacy 3, not available)
                        Properties:
                                port.type = "line"
                                port.availability-group = "Legacy 3"
                                card.profile.port = "2"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21+input:analog-stereo, output:analog-surround-40+input:analog-stereo, output:analog-surround-41+input:analog-stereo, output:analog-surround-50+input:analog-stereo, output:analog-surround-51+input:analog-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-ac3-surround-51+input:analog-stereo
                analog-output-lineout: Line Out (type: Line, priority: 9000, latency offset: 0 usec, availability group: Legacy 4, not available)
                        Properties:
                                port.type = "line"
                                port.availability-group = "Legacy 4"
                                card.profile.port = "3"
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21, output:analog-surround-21+input:analog-stereo, output:analog-surround-40, output:analog-surround-40+input:analog-stereo, output:analog-surround-41, output:analog-surround-41+input:analog-stereo, output:analog-surround-50, output:analog-surround-50+input:analog-stereo, output:analog-surround-51, output:analog-surround-51+input:analog-stereo
                analog-output-headphones: Headphones (type: Headphones, priority: 9900, latency offset: 0 usec, availability group: Legacy 5, available)
                        Properties:
                                port.type = "headphones"
                                port.availability-group = "Legacy 5"
                                device.icon_name = "audio-headphones"
                                card.profile.port = "4"
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
                iec958-stereo-output: Digital Output (S/PDIF) (type: SPDIF, priority: 0, latency offset: 0 usec, availability unknown)
                        Properties:
                                port.type = "spdif"
                                card.profile.port = "5"
                        Part of profile(s): output:iec958-stereo, output:iec958-stereo+input:analog-stereo
1 Like
2

Welcome to the Manjaro community

As a new or infrequent forum user, please take some time to familiarise yourself with Forum requirements, and the many ways to use the forum to your benefit.

To that end, links are provided (below) - Please use them.

Be prepared to provide outputs from various commands when asked. It’s equally important to provide as much actionable information as possible in your first post, rather than simply indicating there is a problem.

Waiting for others to blindly ask questions can be counter-productive – typically, nobody has a :crystal_ball: at their disposal – Instead, please help others to make informed suggestions, based on information you provide.

Update Announcements

The Update Announcements contain important information and a Known Issues and Solutions section that should generally be checked before posting a request for support.

System Information

While information from *-fetch type apps might be fine for someone wishing to buy your computer, for Support purposes it’s better to ask your system directly; :eyes:

Output of the inxi command (with appropriate parameters, and formatted according to forum guidelines) will generate information useful for those wishing to help:

inxi --filter --verbosity=8

or the short form (preferred):

inxi -zv8
Highly Recommended
Technical Resources
Required Reading
4 
Micro-Star MAG B550M MORTAR MAX WIFI (MS-7C94) v 1.0
    UEFI American Megatrends LLC. 12v 1.D0 08/17/2022

Updating motherboard BIOS might help to get onboard audio working
MSI MAG B550M MORTAR MAX WIFI - Support

Advanced Micro Devices [AMD] Starship/Matisse HD Audio
    driver: snd_hda_intel bus-ID: 2f:00.4 chip-ID: 1022:1487
    class-ID: 0403

Online hardware data for AMD Starship/Matisse HD Audio Controller shows motherboard has Realtek ALC1220 for onboard audio

Please post more information about audio cards detected in PipeWire

pactl list cards

and hardware devices detected ALSA

sudo alsa-info.sh --upload
5

Please create your inxi with

inxi -czv8

12This will prevent the inclusion of color-numbers like 12 into every line
:footprints:

6

Your inxi output is incomplete - please provide the full output of;

inxi -czv8
7

ALSA data for card 0 shows HDMI output to Asus display

card 0: HDMI [HDA ATI HDMI], device 3: HDMI 0 [ASUS PA238]

Card 0 in pipewire-pulse is using pro-audio card profile

Card #50
        Name: alsa_card.pci-0000_2d_00.1

        Properties:
                api.alsa.card = "0"
                api.alsa.card.name = "HDA ATI HDMI"

        Profiles:
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
                output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 5900, available: yes)

        Active Profile: pro-audio

To use display speakers for audio playback, change card profile to output:hdmi-stereo

pactl set-card-profile alsa_card.pci-0000_2d_00.1 output:hdmi-stereo

To disable playback to display speakers, change card profile to off

pactl set-card-profile alsa_card.pci-0000_2d_00.1 off

ALSA data for card 1 shows 2 devices:
  ALC1220 Analog for Speaker and Headphone outputs
  ALC1220 Digital for SPDIF and Optical outputs

card 1: Generic [HD-Audio Generic], device 0: ALC1220 Analog [ALC1220 Analog]

card 1: Generic [HD-Audio Generic], device 1: ALC1220 Digital [ALC1220 Digital]

Card 1 in pipewire-pulse is using card profile output:iec958-stereo for playback to SPDIF/Optical output

Card #51
        Name: alsa_card.pci-0000_2f_00.4

        Properties:
                api.alsa.card = "1"
                api.alsa.card.name = "HD-Audio Generic"

        Profiles:
                output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 6500, available: yes)
                output:iec958-stereo: Digital Stereo (IEC958) Output (sinks: 1, sources: 0, priority: 5500, available: yes)

        Active Profile: output:iec958-stereo

To change card profile to output:analog-stereo for playback to Speakers/Headphones

pactl set-card-profile alsa_card.pci-0000_2f_00.4 output:analog-stereo

Card profiles can also be changed in KDE-Audio-Config - Advanced-Tab

Or install QT version of PulseAudio Volume Control - pavucontrol-qt

1 Like
8

Thanks mate - you post has helped me get audio working on my system. I used two of your suggested commands.

Manjaro-Sound
Manjaro-Sound626×114 4.51 KB

pactl set-card-profile alsa_card.pci-0000_2f_00.4 output:analog-stereo

Thanks for your patience. At 76 years of age I can do many but not all of the configuration of my Manjaro system. Your input is appreciated.

4 Likes
10

Then let’s show that appreciation by marking the post by @nikgnomic as the solution, shall we?!. :wink:

1 Like
11

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