No sound on Intel Corporation Alder Lake-S HD Audio Controller (rev 11)

No sound via 3.5 jack and internal speakers on HP Pavilion All-in-One Desktop 27-ca2xxx.
Sound via BT works fine.

Audio device: Intel Corporation Alder Lake-S HD Audio Controller (rev 11)
DeviceName: Onboard - Sound
Subsystem: Hewlett-Packard Company Device 8acf
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, snd_soc_avs, snd_sof_pci_intel_tgl

Codec: Realtek ALC274
Codec: Intel Raptorlake HDMI

Check the bios for a sound switch?

There is no sound switch in BIOS.

Outputs from the following commands may be helpful:

System information:

inxi --admin --verbosity=8 --filter --no-host --width

Recent logs:

journalctl --boot=-1 --priority=3 --catalog --no-pager

No doubt more may be requested, but this is a good start.


Hi @linuxscholar and welcome to the Manjaro community.

As a new user, please take some time to familiarise yourself with Forum requirements; in particular, the many ways to use the forum to your benefit. To that end, some or all these links will be invaluable:

And last, but not least, the Stable Update Announcements, which you should check frequently for important update related information.

Cheers.

1 Like
inxi --admin --verbosity=8 --filter --no-host --width

Audio:
  Device-1: Intel Alder Lake-S HD Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel alternate: snd_soc_avs,snd_sof_pci_intel_tgl
    bus-ID: 00:1f.3 chip-ID: 8086:7ad0 class-ID: 0403
  API: ALSA v: k6.9.9-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.2.1 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
journalctl --boot=-1 --priority=3 --catalog --no-pager

Jul 21 14:52:16 4t-7d-2h-8g-6y bluetoothd[850]: Failed to set mode: Failed (0x03)
Jul 21 14:52:17 4t-7d-2h-8g-6y bluetoothd[850]: Failed to set mode: Failed (0x03)
Jul 21 14:52:27 4t-7d-2h-8g-6y dbus-broker-launch[838]: Activation request for 'org.bluez' failed.
Jul 21 14:52:27 4t-7d-2h-8g-6y dbus-broker-launch[838]: Activation request for 'org.bluez' failed.
Jul 21 14:52:28 4t-7d-2h-8g-6y dbus-broker-launch[838]: Activation request for 'org.freedesktop.nm_dispatcher' failed.

Fixed formatting.

Please post more information about audio settings in ALSA

amixer -c0 info && amixer -c0 scontents

and pipewire-pulse

pactl list sinks
amixer -c0 info && amixer -c0 scontents

Card sysdefault:0 'PCH'/'HDA Intel PCH at 0x6001140000 irq 162'
  Mixer name	: 'Realtek ALC274'
  Components	: 'HDA:10ec0274,103c8acf,00100004 HDA:80862818,80860101,00100000'
  Controls      : 46
  Simple ctrls  : 12
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 37 [43%] [-37.50dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 0 [0%] [-65.25dB] [off]
  Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 252 [99%] [-0.60dB]
  Front Right: Playback 252 [99%] [-0.60dB]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'IEC958',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',2
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',3
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 63 [100%] [30.00dB] [off]
  Front Right: Capture 63 [100%] [30.00dB] [off]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'
Simple mixer control 'Internal Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 3 [100%] [30.00dB]
  Front Right: 3 [100%] [30.00dB]

BT Sink #95 and USB Sink #238 works but 3.5 jack and internal speakers (Sink #48) not working.

pactl list sinks

Sink #48
	State: SUSPENDED
	Name: alsa_output.pci-0000_00_1f.3.analog-stereo
	Description: Built-in Audio Analog Stereo
	Driver: PipeWire
	Sample Specification: s32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 15187 /  23% / -38.10 dB,   front-right: 15187 /  23% / -38.10 dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_00_1f.3.analog-stereo.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.class = "generic"
		alsa.components = "HDA:10ec0274,103c8acf,00100004 HDA:80862818,80860101,00100000"
		alsa.device = "0"
		alsa.driver_name = "snd_hda_intel"
		alsa.id = "PCH"
		alsa.long_card_name = "HDA Intel PCH at 0x6001140000 irq 162"
		alsa.mixer_name = "Realtek ALC274"
		alsa.name = "ALC274 Analog"
		alsa.resolution_bits = "16"
		alsa.subclass = "generic-mix"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.sync.id = "00000000:00000000:00000000:00000000"
		api.alsa.card.longname = "HDA Intel PCH at 0x6001140000 irq 162"
		api.alsa.card.name = "HDA Intel PCH"
		api.alsa.path = "front:0"
		api.alsa.pcm.card = "0"
		api.alsa.pcm.stream = "playback"
		audio.channels = "2"
		audio.position = "FL,FR"
		card.profile.device = "7"
		device.api = "alsa"
		device.class = "sound"
		device.id = "43"
		device.profile.description = "Analog Stereo"
		device.profile.name = "analog-stereo"
		device.routes = "2"
		factory.name = "api.alsa.pcm.sink"
		media.class = "Audio/Sink"
		device.description = "Built-in Audio"
		node.name = "alsa_output.pci-0000_00_1f.3.analog-stereo"
		node.nick = "ALC274 Analog"
		node.pause-on-idle = "false"
		object.path = "alsa:acp:PCH:7:playback"
		port.group = "playback"
		priority.driver = "1009"
		priority.session = "1009"
		factory.id = "19"
		clock.quantum-limit = "8192"
		client.id = "41"
		node.driver = "true"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "48"
		object.serial = "48"
		api.acp.auto-port = "false"
		api.alsa.card = "0"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio0"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3"
		device.enum.api = "udev"
		device.form_factor = "internal"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_00_1f.3"
		device.nick = "HDA Intel PCH"
		device.plugged.usec = "4073801"
		device.product.id = "0x7ad0"
		device.product.name = "Alder Lake-S HD Audio Controller"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		device.string = "0"
	Ports:
		analog-output-speaker: Speakers (type: Speaker, priority: 10000, availability group: Legacy 3, availability unknown)
		analog-output-headphones: Headphones (type: Headphones, priority: 9900, availability group: Legacy 4, not available)
	Active Port: analog-output-speaker
	Formats:
		pcm

Sink #95
	State: SUSPENDED
	Name: bluez_output.DC_08_0F_C7_02_BE.1
	Description: AirPods
	Driver: PipeWire
	Sample Specification: s16le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 38702 /  59% / -13.72 dB,   front-right: 38702 /  59% / -13.72 dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: bluez_output.DC_08_0F_C7_02_BE.1.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	Properties:
		api.bluez5.address = "DC:08:0F:C7:02:BE"
		api.bluez5.codec = "sbc_xq"
		api.bluez5.profile = "a2dp-sink"
		api.bluez5.transport = ""
		bluez5.loopback = "false"
		card.profile.device = "1"
		device.id = "87"
		device.routes = "1"
		factory.name = "api.bluez5.a2dp.sink"
		device.description = "AirPods"
		node.name = "bluez_output.DC_08_0F_C7_02_BE.1"
		node.pause-on-idle = "false"
		priority.driver = "1010"
		priority.session = "1010"
		factory.id = "12"
		clock.quantum-limit = "8192"
		device.api = "bluez5"
		media.class = "Audio/Sink"
		media.name = "AirPods"
		node.driver = "true"
		port.group = "stream.0"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "88"
		object.serial = "95"
		client.id = "41"
		api.bluez5.class = "0x240418"
		api.bluez5.connection = "connected"
		api.bluez5.device = ""
		api.bluez5.icon = "audio-headphones"
		api.bluez5.id = "0"
		api.bluez5.path = "/org/bluez/hci0/dev_DC_08_0F_C7_02_BE"
		bluez5.profile = "off"
		device.alias = "AirPods"
		device.bus = "bluetooth"
		device.form_factor = "headphone"
		device.icon_name = "audio-headphones-bluetooth"
		device.name = "bluez_card.DC_08_0F_C7_02_BE"
		device.product.id = "0x2002"
		device.string = "DC:08:0F:C7:02:BE"
		device.vendor.id = "bluetooth:004c"
	Ports:
		headphone-output: Headphone (type: Headphones, priority: 0, available)
	Active Port: headphone-output
	Formats:
		pcm
Sink #238
	State: SUSPENDED
	Name: alsa_output.usb-Sonova_Consumer_Hearing_ACCENTUM_Plus_C10A1174E348F4AB3C08-01.analog-stereo
	Description: ACCENTUM Plus Analog Stereo
	Driver: PipeWire
	Sample Specification: s16le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 26214 /  40% / -23.88 dB,   front-right: 26214 /  40% / -23.88 dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.usb-Sonova_Consumer_Hearing_ACCENTUM_Plus_C10A1174E348F4AB3C08-01.analog-stereo.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.card = "2"
		alsa.card_name = "ACCENTUM Plus"
		alsa.class = "generic"
		alsa.components = "USB3542:1002"
		alsa.device = "0"
		alsa.driver_name = "snd_usb_audio"
		alsa.id = "Plus"
		alsa.long_card_name = "Sonova Consumer Hearing ACCENTUM Plus at usb-0000:00:14.0-7.1, full speed"
		alsa.mixer_name = "USB Mixer"
		alsa.name = "USB Audio"
		alsa.resolution_bits = "16"
		alsa.subclass = "generic-mix"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.sync.id = "00000000:00000000:00000000:00000000"
		api.alsa.card.longname = "Sonova Consumer Hearing ACCENTUM Plus at usb-0000:00:14.0-7.1, full speed"
		api.alsa.card.name = "ACCENTUM Plus"
		api.alsa.path = "front:2"
		api.alsa.pcm.card = "2"
		api.alsa.pcm.stream = "playback"
		audio.channels = "2"
		audio.position = "FL,FR"
		card.profile.device = "3"
		device.api = "alsa"
		device.class = "sound"
		device.id = "101"
		device.profile.description = "Analog Stereo"
		device.profile.name = "analog-stereo"
		device.routes = "1"
		factory.name = "api.alsa.pcm.sink"
		media.class = "Audio/Sink"
		device.description = "ACCENTUM Plus"
		node.name = "alsa_output.usb-Sonova_Consumer_Hearing_ACCENTUM_Plus_C10A1174E348F4AB3C08-01.analog-stereo"
		node.nick = "ACCENTUM Plus"
		node.pause-on-idle = "false"
		object.path = "alsa:acp:Plus:3:playback"
		port.group = "playback"
		priority.driver = "1009"
		priority.session = "1009"
		factory.id = "19"
		clock.quantum-limit = "8192"
		client.id = "41"
		node.driver = "true"
		node.loop.name = "data-loop.0"
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "102"
		object.serial = "238"
		api.acp.auto-port = "false"
		api.alsa.card = "2"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio2"
		api.dbus.ReserveDevice1.Priority = "-20"
		device.bus = "usb"
		device.bus-id = "usb-Sonova_Consumer_Hearing_ACCENTUM_Plus_C10A1174E348F4AB3C08-01"
		device.bus_path = "pci-0000:00:14.0-usb-0:7.1:1.1"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog-usb"
		device.name = "alsa_card.usb-Sonova_Consumer_Hearing_ACCENTUM_Plus_C10A1174E348F4AB3C08-01"
		device.nick = "ACCENTUM Plus"
		device.plugged.usec = "3735427269"
		device.product.id = "0x1002"
		device.product.name = "ACCENTUM Plus"
		device.serial = "Sonova_Consumer_Hearing_ACCENTUM_Plus_C10A1174E348F4AB3C08"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb1/1-7/1-7.1/1-7.1:1.1/sound/card2"
		device.vendor.id = "0x3542"
		device.vendor.name = "Sonova Consumer Hearing"
		device.string = "2"
	Ports:
		analog-output: Analog Output (type: Analog, priority: 9900, availability unknown)
	Active Port: analog-output
	Formats:
		pcm