No sound after unmute

Hi,

when i mute my sound (click on the speaker icon) and then unmute it again, i have no sound and need to restart my system.

when i play musik, the “bar” from the sound menu is moving like there is sound, but nothing to hear.

systemctl --user restart pulseaudio.service
is not working

systemctl --user restart pulseaudio.service

● pulseaudio.service - Sound Service
     Loaded: loaded (/usr/lib/systemd/user/pulseaudio.service; disabled; preset: enabled)
     Active: active (running) since Thu 2023-06-29 14:54:22 CEST; 2min 29s ago
TriggeredBy: ● pulseaudio.socket
   Main PID: 50371 (pulseaudio)
      Tasks: 12 (limit: 76653)
     Memory: 10.7M
        CPU: 346ms
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/pulseaudio.service
             ├─50371 /usr/bin/pulseaudio --daemonize=no --log-target=journal
             └─50385 /usr/lib/pulse/gsettings-helper


Jun 29 14:54:22 garog-manjaro systemd[903]: Starting Sound Service...
Jun 29 14:54:22 garog-manjaro pulseaudio[50371]: stat('/etc/pulse/default.pa.d'): Datei oder Verzeichnis nicht gefunden
Jun 29 14:54:22 garog-manjaro systemd[903]: Started Sound Service.
Jun 29 14:54:22 garog-manjaro pulseaudio[50371]: Could not find org.bluez.BatteryProviderManager1.RegisterBatteryProvider(), is bluetoothd started with exp>

any advice here ?

thank you

Further definitive detail might be helpful…

inxi -Aa
pactl info
pactl list sinks | grep -iA3 port
pactl list cards | grep -i profile
amixer