Hello,
So, I’ve only very recently started to use Linux. For the most part, my internet connection had been fine (with some unusual slowdowns in downloads on Steam not present on Windows). However, recently my internet connection has been dropping entirely and is unable to reconnect consistently, if at all. I’m a little at a loss here, as I’m extremely unfamiliar with Linux so far and I can’t really see anyone with a similar issue. If it helps, I use a DAP-1955 wifi adapter to connect my PC to the internet.
Welcome to the forum!
Please post your system info as outlined here:
Welcome to Manjaro!
To allow all of us helpful gurus on this forum TO HELP YOU, we need some basic information about your system. This probably means you described the symptoms of your problem, but now we need some more information to know where the origin of your issue is exactly.
Someone else probably linked you to this tutorial, so if you’re reading this in response to a question, please click the link above this text to bring you to the full and unabridged text of the tutorial… …
Kernel: 5.13.15-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.13-x86_64
root=UUID=e362acd7-63b0-4c58-81b1-565a111ca503 rw quiet splash apparmor=1
security=apparmor resume=UUID=cb35a722-ca71-4280-8115-6c81b90737c2
udev.log_priority=3
Desktop: GNOME 40.4 tk: GTK 3.24.30 wm: gnome-shell dm: GDM 40.1
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Desktop Mobo: Micro-Star model: B450M GAMING PLUS (MS-7B87) v: 1.0
serial: <filter> UEFI-[Legacy]: American Megatrends v: 1.80 date: 07/25/2019
Battery:
Message: No system battery data found. Is one present?
Memory:
RAM: total: 15.58 GiB used: 2.8 GiB (18.0%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: 6-Core model: AMD Ryzen 5 1600 bits: 64 type: MT MCP arch: Zen+
family: 17 (23) model-id: 8 stepping: 2 microcode: 800820D cache: L2: 3 MiB
bogomips: 76820
Speed: 1376 MHz min/max: 1550/3200 MHz boost: enabled Core speeds (MHz):
1: 1376 2: 1313 3: 3357 4: 1351 5: 1322 6: 1460 7: 2353 8: 1342 9: 1589
10: 1269 11: 1323 12: 1395
Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc cpb cpuid
cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid
fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb irperf lahf_lm lbrv lm mca
mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl
npt nrip_save nx osvw overflow_recov pae pat pausefilter pclmulqdq pdpe1gb
perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse pse36
rdrand rdseed rdtscp rep_good sep sev sev_es sha_ni skinit smap smca sme
smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 succor svm svm_lock syscall tce
topoext tsc tsc_scale v_vmsave_vmload vgif vmcb_clean vme vmmcall wdt
xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
Vulnerabilities: Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP:
disabled, RSB filling
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: NVIDIA GP106 [GeForce GTX 1060 6GB] vendor: eVga.com.
driver: nvidia v: 470.63.01 alternate: nouveau,nvidia_drm bus-ID: 29:00.0
chip-ID: 10de:1c03 class-ID: 0300
Display: x11 server: X.org 1.20.13 compositor: gnome-shell driver:
loaded: nvidia resolution: <missing: xdpyinfo>
OpenGL: renderer: NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2
v: 4.6.0 NVIDIA 470.63.01 direct render: Yes
Audio:
Device-1: NVIDIA GP106 High Definition Audio vendor: eVga.com.
driver: snd_hda_intel v: kernel bus-ID: 29:00.1 chip-ID: 10de:10f1
class-ID: 0403
Device-2: AMD Family 17h HD Audio vendor: Micro-Star MSI
driver: snd_hda_intel v: kernel bus-ID: 2b:00.3 chip-ID: 1022:1457
class-ID: 0403
Device-3: C-Media Blue Snowball type: USB
driver: hid-generic,snd-usb-audio,usbhid bus-ID: 1-5:3 chip-ID: 0d8c:0005
class-ID: 0300 serial: <filter>
Sound Server-1: ALSA v: k5.13.15-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.19 running: no
Sound Server-3: PulseAudio v: 15.0 running: yes
Sound Server-4: PipeWire v: 0.3.35 running: no
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Micro-Star MSI driver: r8169 v: kernel port: f000 bus-ID: 25:00.0
chip-ID: 10ec:8168 class-ID: 0200
IF: enp37s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
Device-2: Broadcom BCM4360 802.11ac Wireless Network Adapter
driver: bcma-pci-bridge v: N/A modules: bcma port: f000 bus-ID: 27:00.0
chip-ID: 14e4:43a0 class-ID: 0280
WAN IP: <filter>
Bluetooth:
Message: No bluetooth data found.
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 1.88 TiB used: 158.03 GiB (8.2%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 970 EVO 1TB
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 type: SSD serial: <filter> rev: 2B2QEXE7 temp: 34.9 C scheme: MBR
ID-2: /dev/sda maj-min: 8:0 vendor: A-Data model: SP900 size: 59.63 GiB
block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD
serial: <filter> rev: 6 scheme: MBR
ID-3: /dev/sdb maj-min: 8:16 vendor: Western Digital model: WD10EALX-009BA0
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
type: N/A serial: <filter> rev: 1H15 scheme: MBR
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 922.71 GiB size: 907.15 GiB (98.31%)
used: 158.03 GiB (17.4%) fs: ext4 dev: /dev/nvme0n1p1 maj-min: 259:1
label: N/A uuid: e362acd7-63b0-4c58-81b1-565a111ca503
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/nvme0n1p2 maj-min: 259:2 label: swap
uuid: cb35a722-ca71-4280-8115-6c81b90737c2
Unmounted:
ID-1: /dev/sda1 maj-min: 8:1 size: 350 MiB fs: ntfs label: System
uuid: E252D89C52D876AF
ID-2: /dev/sda2 maj-min: 8:2 size: 49.52 GiB fs: ntfs label: Windows
uuid: 928CFAD98CFAB6B7
ID-3: /dev/sda3 maj-min: 8:3 size: 9.77 GiB fs: ntfs label: Recovery
uuid: 3268E2CB68E28CC3
ID-4: /dev/sdb1 maj-min: 8:17 size: 931.51 GiB fs: ntfs label: N/A
uuid: 0EB2A7B0B2A79AAB
USB:
Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 10 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-4:2 info: Valve Wireless Steam Controller type: Keyboard,HID
driver: hid-steam,usbhid interfaces: 5 rev: 2.0 speed: 12 Mb/s power: 100mA
chip-ID: 28de:1142 class-ID: 0300
Device-2: 1-5:3 info: C-Media Blue Snowball type: Audio,HID
driver: hid-generic,snd-usb-audio,usbhid interfaces: 3 rev: 1.1
speed: 12 Mb/s power: 100mA chip-ID: 0d8c:0005 class-ID: 0300
serial: <filter>
Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-2:2 info: SteelSeries ApS SteelSeries Rival 600 type: HID,Mouse
driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s
power: 200mA chip-ID: 1038:1724 class-ID: 0300
Device-2: 3-4:3 info: Corsair K95 RGB Platinum Keyboard [RGP0056]
type: Keyboard,HID driver: hid-generic,usbhid interfaces: 2 rev: 2.0
speed: 12 Mb/s power: 500mA chip-ID: 1b1c:1b2d class-ID: 0300
serial: <filter>
Hub-4: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.0 speed: 5 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 28.9 C mobo: N/A gpu: nvidia temp: 61 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Info:
Processes: 306 Uptime: 14m wakeups: 0 Init: systemd v: 249 tool: systemctl
Compilers: gcc: 11.1.0 Packages: pacman: 1217 lib: 370 flatpak: 0 Shell: Zsh
v: 5.8 running-in: gnome-terminal inxi: 3.3.06
alright, where should I go from here? I managed to snag this and paste it on the forums cause my internet has rather miraculously come back (even though I didn’t do anything and made sure that it wasn’t a network wide problem by testing my phone and other computers in the house), but i’m not sure how long it’ll last
Are you referring to your Ethernet or Wi-Fi connection? I assume Wi-FI as Broadcom often doesn’t like to play nice.
Perhaps try what’s suggested in the Arch wiki about your adapter: No 5GHz for BCM4360 (14e4:43a0) / BCM43602 (14e4:43ba) devices
Usagiza:
Kernel: 5.13.15-1
5.13 is EOL (End Of Life) and will no longer receive updates. I suggest installing both 5.10 LTS (Long Term Support) and 5.14 (latest stable) and try both. Since you have a Ryzen 5, I do not suggest anything older. There have been many fixes & improvements from 5.5 onward.