JanP
23 April 2022 08:07
1
A known WIFI network no longer has direct internet access, unless I connect to that same network via a hotspot on my phone.
I have tried forgetting the known network and reconnecting. It didn’t work. Connecting to a different SSID on the router also provides no internet. I haven’t changed any settings on the router.
Please help if you can.
provide formated output of:
inxi -Fazy
and also when did it started to happes? after the latest update? switchin kernels? … etc…
JanP
23 April 2022 08:26
3
System:
Kernel: 5.15.32-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
root=UUID=49ae010f-85c5-4f31-ad06-55f451b0f434 rw quiet splash apparmor=1
security=apparmor udev.log_priority=3
Desktop: GNOME v: 41.5 tk: GTK v: 3.24.33 wm: gnome-shell dm: GDM v: 41.3
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: ASUSTeK product: ASUS TUF Gaming F15 FX506HCB_FX506HCB
v: 1.0 serial: <superuser required>
Mobo: ASUSTeK model: FX506HCB v: 1.0 serial: <superuser required>
UEFI: American Megatrends LLC. v: FX506HCB.308 date: 09/23/2021
Battery:
ID-1: BAT1 charge: 41.6 Wh (97.7%) condition: 42.6/48.1 Wh (88.7%)
volts: 12.7 min: 11.7 model: ASUS A32-K55 type: Li-ion serial: N/A
status: N/A
CPU:
Info: model: 11th Gen Intel Core i7-11800H bits: 64 type: MT MCP
arch: Tiger Lake family: 6 model-id: 0x8D (141) stepping: 1 microcode: 0x3C
Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
L1: 640 KiB desc: d-8x48 KiB; i-8x32 KiB L2: 10 MiB desc: 8x1.2 MiB
L3: 24 MiB desc: 1x24 MiB
Speed (MHz): avg: 895 high: 1073 min/max: 800/4600 scaling:
driver: intel_pstate governor: powersave cores: 1: 1073 2: 1045 3: 800
4: 932 5: 921 6: 835 7: 801 8: 971 9: 800 10: 948 11: 1061 12: 818 13: 791
14: 801 15: 801 16: 927 bogomips: 73744
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 status: Vulnerable: eIBRS with unprivileged eBPF
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel TigerLake-H GT1 [UHD Graphics] vendor: ASUSTeK driver: i915
v: kernel ports: active: eDP-1 empty: HDMI-A-1 bus-ID: 0000:00:02.0
chip-ID: 8086:9a60 class-ID: 0300
Device-2: NVIDIA GA107M [GeForce RTX 3050 Mobile] vendor: ASUSTeK
driver: nvidia v: 510.60.02 alternate: nouveau,nvidia_drm
bus-ID: 0000:01:00.0 chip-ID: 10de:25a2 class-ID: 0300
Device-3: Sonix USB2.0 HD UVC WebCam type: USB driver: uvcvideo
bus-ID: 3-7:3 chip-ID: 322e:202c class-ID: 0e02
Display: x11 server: X.org v: 1.21.1.3 with: Xwayland v: 22.1.1
compositor: gnome-shell driver: X: loaded: modesetting,nvidia
alternate: fbdev,nouveau,nv,vesa gpu: i915 display-ID: :1 screens: 1
Screen-1: 0 s-res: 1920x1080 s-size: <missing: xdpyinfo>
Monitor-1: eDP-1 model: ChiMei InnoLux 0x1521 built: 2020 res: 1920x1080
hz: 144 dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5")
ratio: 16:9 modes: 1920x1080
Message: Unable to show GL data. Required tool glxinfo missing.
Audio:
Device-1: Intel Tiger Lake-H HD Audio vendor: ASUSTeK driver: snd_hda_intel
v: kernel alternate: snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3
chip-ID: 8086:43c8 class-ID: 0403
Device-2: NVIDIA vendor: ASUSTeK driver: snd_hda_intel v: kernel
bus-ID: 0000:01:00.1 chip-ID: 10de:2291 class-ID: 0403
Sound Server-1: ALSA v: k5.15.32-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.20 running: no
Sound Server-3: PulseAudio v: 15.0 running: no
Sound Server-4: PipeWire v: 0.3.49 running: yes
Network:
Device-1: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter
vendor: AzureWave driver: mt7921e v: kernel bus-ID: 0000:02:00.0
chip-ID: 14c3:7961 class-ID: 0280
IF: wlp2s0 state: up mac: <filter>
Device-2: Realtek vendor: ASUSTeK driver: r8169 v: kernel port: 3000
bus-ID: 0000:03:00.0 chip-ID: 10ec:8162 class-ID: 0200
IF: enp3s0 state: down mac: <filter>
IF-ID-1: br-05ebbb3e3348 state: up speed: 10000 Mbps duplex: unknown
mac: <filter>
IF-ID-2: br-1890a1cac765 state: down mac: <filter>
IF-ID-3: br-22389ba8b5c2 state: up speed: 10000 Mbps duplex: unknown
mac: <filter>
IF-ID-4: br-22b26a4908fc state: up speed: 10000 Mbps duplex: unknown
mac: <filter>
IF-ID-5: br-4ba57d26dce1 state: up speed: 10000 Mbps duplex: unknown
mac: <filter>
IF-ID-6: br-6c921d96d30e state: up speed: 10000 Mbps duplex: unknown
mac: <filter>
IF-ID-7: br-71ded207392e state: up speed: 10000 Mbps duplex: unknown
mac: <filter>
IF-ID-8: br-7bac6d40002c state: up speed: 10000 Mbps duplex: unknown
mac: <filter>
IF-ID-9: br-e50dc8be57eb state: down mac: <filter>
IF-ID-10: br-f013a2af798a state: up speed: 10000 Mbps duplex: unknown
mac: <filter>
IF-ID-11: docker0 state: down mac: <filter>
IF-ID-12: veth0597ff4 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-13: veth086a970 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-14: veth15a2b33 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-15: veth17106c3 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-16: veth27d99b8 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-17: veth42a12d8 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-18: veth47eebd5 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-19: veth4c36bf4 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-20: veth4f1ab5d state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-21: veth5149d92 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-22: veth51dd0e0 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-23: veth52acf7d state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-24: veth71fc534 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-25: veth746f422 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-26: veth7472d5a state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-27: veth78fd95f state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-28: veth7d7b765 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-29: veth9754277 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-30: vetha1dfad2 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-31: vethb6cdb0c state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-32: vethc87714f state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-33: vethceaaa8c state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-34: vethe6a31f1 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-35: vethebfbdfb state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-36: vethf5729f6 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-37: vethf6fac6b state: up speed: 10000 Mbps duplex: full
mac: <filter>
Bluetooth:
Device-1: IMC Networks Wireless_Device type: USB driver: btusb v: 0.8
bus-ID: 3-14:4 chip-ID: 13d3:3563 class-ID: e001 serial: <filter>
Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
RAID:
Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd
v: 0.6 port: N/A bus-ID: 0000:00:0e.0 chip-ID: 8086:9a0b rev: class-ID: 0104
Drives:
Local Storage: total: 953.87 GiB used: 231.46 GiB (24.3%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Hikvision
model: HS-SSD-E3000 1024G size: 953.87 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
rev: SN06738 temp: 43.9 C scheme: GPT
Partition:
ID-1: / raw-size: 953.57 GiB size: 937.53 GiB (98.32%)
used: 231.46 GiB (24.7%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
ID-1: swap-1 type: file size: 512 MiB used: 0 KiB (0.0%) priority: -2
file: /swapfile
Sensors:
System Temperatures: cpu: 70.0 C mobo: 27.8 C
Fan Speeds (RPM): cpu: 3800
Info:
Processes: 394 Uptime: 1h 5m wakeups: 12693 Memory: 31.08 GiB
used: 3.58 GiB (11.5%) Init: systemd v: 250 tool: systemctl Compilers:
gcc: 11.2.0 Packages: 1227 pacman: 1222 lib: 325 flatpak: 5 Shell: Zsh
v: 5.8.1 running-in: gnome-terminal inxi: 3.3.15
JanP
23 April 2022 08:29
4
I happened over the last few days. Same kernel. I did pacman updates, one of which was manjaro-keyring that caused error during update > more on this was posted by someone else in this forum one or two days ago
try switching to a new kernel, install the 5.17.1-3, reboot and check your wifi
What happens when you connect directly to this WIFI network? Do you receive some error? Do you get IP address from the router?
JanP
23 April 2022 08:39
7
I can connect directly to it with no problems. However, when trying to access the router I get: 192.168.0.1 refused to connect.
JanP
23 April 2022 08:42
8
I have switched to 5.17.1-3 now. Same thing happens.
So you do have internet access?
Or not?
Then this might not be the correct address of the router?
Or the web interface, which you likely want to reach, isn’t running?
Some routers have the web interface accessible on for example:
192.168.0.254
…
I was going to say this:
two ways to gather information on what happens during your attempts to connect:
start a terminal and use this command and watch the output printed to it as you connect:
journalctl -f
same idea - other command:
sudo dmesg -WH
this might yield some clues as to why it fails.
JanP
23 April 2022 08:44
10
I can connect to the network, but with no internet. 192.168.0.1 is the correct address. I have used it before.
JanP
23 April 2022 08:51
11
Apr 23 10:47:15 jan-potgieter-notebook NetworkManager[673]: <info> [1650703635.5792] manager: NetworkManager state is now CONNECTING
Apr 23 10:47:15 jan-potgieter-notebook NetworkManager[673]: <info> [1650703635.6051] device (wlp2s0): set-hw-addr: reset MAC address to 34:6F:24:12:29:67 (preserve)
Apr 23 10:47:15 jan-potgieter-notebook NetworkManager[673]: <info> [1650703635.6488] device (wlp2s0): state change: prepare -> config (reason 'none', sys-iface-state: 'managed')
Apr 23 10:47:15 jan-potgieter-notebook NetworkManager[673]: <info> [1650703635.6492] device (wlp2s0): Activation: (wifi) access point 'GuinneaFowl' has security, but secrets are required.
Apr 23 10:47:15 jan-potgieter-notebook NetworkManager[673]: <info> [1650703635.6492] device (wlp2s0): state change: config -> need-auth (reason 'none', sys-iface-state: 'managed')
Apr 23 10:47:16 jan-potgieter-notebook touchegg.desktop[3442]: Error connecting to Touchégg daemon: Could not connect: Connection refused
Apr 23 10:47:16 jan-potgieter-notebook touchegg.desktop[3442]: Reconnecting in 5 seconds...
Apr 23 10:47:16 jan-potgieter-notebook gnome-shell[3130]: [x11gestures@joseexposito.github.io] Connecting to Touchégg daemon
Apr 23 10:47:16 jan-potgieter-notebook gnome-shell[3130]: [x11gestures@joseexposito.github.io] Error connecting to Touchégg daemon: Could not connect: Connection refused
Apr 23 10:47:16 jan-potgieter-notebook gnome-shell[3130]: [x11gestures@joseexposito.github.io] Reconnecting to Touchégg daemon in 5 seconds
Apr 23 10:47:20 jan-potgieter-notebook NetworkManager[673]: <info> [1650703640.2523] device (wlp2s0): supplicant interface state: interface_disabled -> disconnected
Apr 23 10:47:20 jan-potgieter-notebook NetworkManager[673]: <info> [1650703640.2524] device (wlp2s0): supplicant interface state: disconnected -> interface_disabled
Apr 23 10:47:20 jan-potgieter-notebook NetworkManager[673]: <info> [1650703640.2525] device (wlp2s0): supplicant interface state: interface_disabled -> disconnected
Apr 23 10:47:20 jan-potgieter-notebook NetworkManager[673]: <info> [1650703640.2540] device (wlp2s0): state change: need-auth -> prepare (reason 'none', sys-iface-state: 'managed')
Apr 23 10:47:20 jan-potgieter-notebook NetworkManager[673]: <info> [1650703640.2544] device (wlp2s0): state change: prepare -> config (reason 'none', sys-iface-state: 'managed')
Apr 23 10:47:20 jan-potgieter-notebook NetworkManager[673]: <info> [1650703640.2548] device (wlp2s0): Activation: (wifi) connection 'GuinneaFowl' has security, and secrets exist. No new secrets needed.
Apr 23 10:47:20 jan-potgieter-notebook NetworkManager[673]: <info> [1650703640.2548] Config: added 'ssid' value 'GuinneaFowl'
Apr 23 10:47:20 jan-potgieter-notebook NetworkManager[673]: <info> [1650703640.2548] Config: added 'scan_ssid' value '1'
Apr 23 10:47:20 jan-potgieter-notebook NetworkManager[673]: <info> [1650703640.2549] Config: added 'bgscan' value 'simple:30:-70:86400'
Apr 23 10:47:20 jan-potgieter-notebook NetworkManager[673]: <info> [1650703640.2549] Config: added 'key_mgmt' value 'WPA-PSK WPA-PSK-SHA256 FT-PSK SAE FT-SAE'
Apr 23 10:47:20 jan-potgieter-notebook NetworkManager[673]: <info> [1650703640.2549] Config: added 'psk' value '<hidden>'
Apr 23 10:47:20 jan-potgieter-notebook NetworkManager[673]: <info> [1650703640.2820] device (wlp2s0): supplicant interface state: disconnected -> scanning
Apr 23 10:47:21 jan-potgieter-notebook touchegg.desktop[3442]: Error connecting to Touchégg daemon: Could not connect: Connection refused
Apr 23 10:47:21 jan-potgieter-notebook touchegg.desktop[3442]: Reconnecting in 5 seconds...
Apr 23 10:47:21 jan-potgieter-notebook gnome-shell[3130]: [x11gestures@joseexposito.github.io] Connecting to Touchégg daemon
Apr 23 10:47:21 jan-potgieter-notebook gnome-shell[3130]: [x11gestures@joseexposito.github.io] Error connecting to Touchégg daemon: Could not connect: Connection refused
Apr 23 10:47:21 jan-potgieter-notebook gnome-shell[3130]: [x11gestures@joseexposito.github.io] Reconnecting to Touchégg daemon in 5 seconds
Apr 23 10:47:25 jan-potgieter-notebook systemd[1]: NetworkManager-dispatcher.service: Deactivated successfully.
and are you running the 5.17, check with this: uname -a
, if yes check these 2 links, and try the solutions, maybe they help…
I have the same wireless adapter: mt7921e aka AMD RZ608
Thanks, @Mirdarthos ! The 60s trick worked:
Shut down the laptop
Hold power button for 60s (probably less than that)
Release power button
Laptop boots
Wi-fi module works again (internal memory cleaned)
It was recognized after that. (Resetting BIOS to default didn’t help the wi-fi card).
What’s the deal with it?
The OEM mt7921e has had kernel support for much longer than the AMD rebrand of the same card. The reason why 5.15 recognizes B…
JanP
23 April 2022 09:06
13
When I ping google.com :
ping: google.com: Temporary failure in name resolution
However, when I ping google via 8.8.8.8 I get successful responses. Why would this be? Is it some weird DNS thing perhaps?
It seems to me, that for some reason your router (that acts like your DNS server, I suspect) is denying access to your computer. Can you check that?
Edit: Have you tried to restart your router?
JanP
23 April 2022 09:21
15
I will do a hard reset on the router to see if that works but I didn’t change any settings on it. Will get back to you.