No Audio since last update

After the update, sound was distorted and very low. Attempted to correct with volume in pulse but didn’t work. Tried alsamixer and lots of suggestions written to others with sound issues. Installed all pulseaudio programs available hoping one would bring it back to life. Nothing I’ve tried has worked. Can someone help? Here is the inxi

  Kernel: 5.10.56-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64 
  root=UUID=39f435cf-c901-4f6e-9635-64edc271f243 rw quiet apparmor=1 
  security=apparmor udev.log_priority=3 
  Desktop: Xfce 4.16.0 tk: Gtk 3.24.29 info: xfce4-panel wm: xfwm 4.16.1 vt: 7 
  dm: LightDM 1.30.0 Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Laptop System: Hewlett-Packard product: HP Pavilion g7 Notebook PC 
  v: 0690130000204610000620100 serial: <filter> Chassis: type: 10 
  serial: <filter> 
  Mobo: Hewlett-Packard model: 3568 v: 21.35 serial: <filter> 
  BIOS: Hewlett-Packard v: F.40 date: 10/07/2011 
Memory:
  RAM: total: 5.29 GiB used: 1.28 GiB (24.3%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Quad Core model: AMD A6-3420M APU with Radeon HD Graphics bits: 64 
  type: MCP arch: Fusion family: 12 (18) model-id: 1 stepping: 0 
  microcode: 3000027 cache: L2: 4 MiB bogomips: 11981 
  Speed: 799 MHz min/max: 800/1500 MHz boost: enabled Core speeds (MHz): 
  1: 799 2: 803 3: 804 4: 804 
  Flags: 3dnow 3dnowext 3dnowprefetch abm aperfmperf apic arat clflush cmov 
  cmp_legacy constant_tsc cpb cpuid cr8_legacy cx16 cx8 de extapic extd_apicid 
  fpu fxsr fxsr_opt ht hw_pstate ibs lahf_lm lbrv lm mca mce misalignsse mmx 
  mmxext monitor msr mtrr nonstop_tsc nopl npt nrip_save nx osvw pae pat 
  pausefilter pdpe1gb pge pni popcnt pse pse36 rdtscp rep_good sep skinit sse 
  sse2 sse4a svm svm_lock syscall tsc vme vmmcall wdt 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass status: Not affected 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 
  mitigation: Full AMD retpoline, STIBP: disabled, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Sumo [Radeon HD 6520G] vendor: Hewlett-Packard driver: radeon 
  v: kernel bus-ID: 00:01.0 chip-ID: 1002:9647 class-ID: 0300 
  Device-2: Chicony HP Integrated Webcam type: USB driver: uvcvideo 
  bus-ID: 1-3:2 chip-ID: 04f2:b249 class-ID: 0e02 serial: <filter> 
  Display: x11 server: X.Org 1.20.13 compositor: xfwm4 v: 4.16.1 driver: 
  loaded: ati,radeon unloaded: modesetting alternate: fbdev,vesa 
  display-ID: :0.0 screens: 1 
  Screen-1: 0 s-res: 1600x900 s-dpi: 96 s-size: 423x238mm (16.7x9.4") 
  s-diag: 485mm (19.1") 
  Monitor-1: LVDS res: 1600x900 hz: 60 dpi: 106 size: 382x215mm (15.0x8.5") 
  diag: 438mm (17.3") 
  OpenGL: renderer: AMD SUMO (DRM 2.50.0 / 5.10.56-1-MANJARO LLVM 12.0.1) 
  v: 3.3 Mesa 21.1.6 compat-v: 3.1 direct render: Yes 
Audio:
  Device-1: AMD BeaverCreek HDMI Audio [Radeon HD 6500D and 6400G-6600G series] vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:01.1 
  chip-ID: 1002:1714 class-ID: 0403 
  Device-2: AMD FCH Azalia vendor: Hewlett-Packard driver: snd_hda_intel 
  v: kernel bus-ID: 00:14.2 chip-ID: 1022:780d class-ID: 0403 
  Sound Server-1: ALSA v: k5.10.56-1-MANJARO running: yes 
  Sound Server-2: JACK v: 1.9.19 running: no 
  Sound Server-3: PulseAudio v: 15.0 running: yes 
  Sound Server-4: PipeWire v: 0.3.33 running: no 
Network:
  Device-1: Realtek RTL8188CE 802.11b/g/n WiFi Adapter vendor: Hewlett-Packard 
  driver: rtl8192ce v: kernel port: 3000 bus-ID: 01:00.0 chip-ID: 10ec:8176 
  class-ID: 0280 
  IF: wlo1 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: Hewlett-Packard 
  driver: r8169 v: kernel port: 2000 bus-ID: 02:00.0 chip-ID: 10ec:8136 
  class-ID: 0200 
  IF: eno1 state: down mac: <filter> 
  WAN IP: <filter> 
Bluetooth:
  Message: No bluetooth data found. 
Logical:
  Message: No logical block device data found. 
RAID:
  Message: No RAID data found. 
Drives:
  Local Storage: total: 149.05 GiB used: 47.98 GiB (32.2%) 
  SMART Message: Required tool smartctl not installed. Check --recommends 
  ID-1: /dev/sda maj-min: 8:0 vendor: Western Digital 
  model: WD1600BEKT-60PVMT0 size: 149.05 GiB block-size: physical: 512 B 
  logical: 512 B speed: 3.0 Gb/s type: HDD rpm: 7200 serial: <filter> 
  rev: 1A01 scheme: GPT 
  Optical-1: /dev/sr0 vendor: hp model: DVD A DS8A5LH rev: 1H68 
  dev-links: cdrom 
  Features: speed: 8 multisession: yes audio: yes dvd: yes 
  rw: cd-r,cd-rw,dvd-r,dvd-ram state: running 
Partition:
  ID-1: / raw-size: 144.66 GiB size: 141.32 GiB (97.70%) 
  used: 47.98 GiB (33.9%) fs: ext4 dev: /dev/sda3 maj-min: 8:3 label: N/A 
  uuid: 39f435cf-c901-4f6e-9635-64edc271f243 
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) 
  ID-1: swap-1 type: partition size: 3.91 GiB used: 0 KiB (0.0%) priority: -2 
  dev: /dev/sda2 maj-min: 8:2 label: SWAP 
  uuid: 5e6a8b4a-bd36-4adf-a24d-e511ec8bd3a0 
Unmounted:
  ID-1: /dev/sda1 maj-min: 8:1 size: 500 MiB fs: vfat label: EFI 
  uuid: 2A75-F0AE 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 5 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 1-3:2 info: Chicony HP Integrated Webcam type: Video 
  driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA 
  chip-ID: 04f2:b249 class-ID: 0e02 serial: <filter> 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 5 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-4: 4-0:1 info: Full speed (or root) Hub ports: 5 rev: 1.1 speed: 12 Mb/s 
  chip-ID: 1d6b:0001 class-ID: 0900 
  Hub-5: 5-0:1 info: Full speed (or root) Hub ports: 5 rev: 1.1 speed: 12 Mb/s 
  chip-ID: 1d6b:0001 class-ID: 0900 
  Hub-6: 6-0:1 info: Full speed (or root) Hub ports: 4 rev: 1.1 speed: 12 Mb/s 
  chip-ID: 1d6b:0001 class-ID: 0900 
Sensors:
  System Temperatures: cpu: 57.0 C mobo: N/A gpu: radeon temp: 52.0 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 169 Uptime: 2h 0m wakeups: 1 Init: systemd v: 248 tool: systemctl 
  Compilers: gcc: 11.1.0 clang: 12.0.1 Packages: 1167 pacman: 1164 lib: 325 
  flatpak: 0 snap: 3 Shell: Bash v: 5.1.8 running-in: xfce4-terminal 
  inxi: 3.3.06 

Have you checked the announcement?

1 Like

Hi all,

i also do have the same issue. I tried the a.m. rm command, but it did not change something.

Here is my inxi:

  parameters: BOOT_IMAGE=/boot/vmlinuz-5.13-x86_64 
  root=UUID=ea4a44f2-d7c9-4923-9701-dcf3e20b4b79 rw quiet splash apparmor=1 
  security=apparmor udev.log_priority=3 
  Desktop: GNOME 40.3 tk: GTK 3.24.30 wm: gnome-shell dm: GDM 40.1 
  Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Desktop Mobo: Micro-Star model: X570-A PRO (MS-7C37) v: 3.0 
  serial: <filter> UEFI: American Megatrends v: H.70 date: 01/09/2020 
Battery:
  Message: No system battery data found. Is one present? 
Memory:
  RAM: total: 15.58 GiB used: 2.53 GiB (16.2%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: 8-Core model: AMD Ryzen 7 3700X bits: 64 type: MT MCP arch: Zen 2 
  family: 17 (23) model-id: 71 (113) stepping: 0 microcode: 8701013 cache: 
  L2: 4 MiB bogomips: 115233 
  Speed: 2199 MHz min/max: 2200/3600 MHz boost: enabled Core speeds (MHz): 
  1: 2199 2: 2176 3: 2162 4: 2137 5: 2056 6: 2057 7: 3598 8: 2173 9: 2099 
  10: 2172 11: 2104 12: 2052 13: 3604 14: 2054 15: 2555 16: 2059 
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1 
  bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy 
  constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total cqm_occup_llc 
  cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid 
  fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibs irperf lahf_lm lbrv lm 
  mba mca mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc 
  nopl npt nrip_save nx osvw overflow_recov pae pat pausefilter pclmulqdq 
  pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse 
  pse36 rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sev sev_es sha_ni 
  skinit smap smca sme smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp 
  succor svm svm_lock syscall tce topoext tsc tsc_scale umip v_spec_ctrl 
  v_vmsave_vmload vgif vmcb_clean vme vmmcall wbnoinvd wdt xgetbv1 xsave 
  xsavec xsaveerptr xsaveopt xsaves 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP: 
  conditional, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: NVIDIA GP106 [GeForce GTX 1060 6GB] vendor: PNY driver: nvidia 
  v: 470.57.02 alternate: nouveau,nvidia_drm bus-ID: 2d:00.0 
  chip-ID: 10de:1c03 class-ID: 0300 
  Display: x11 server: X.org 1.20.13 compositor: gnome-shell driver: 
  loaded: nvidia resolution: <missing: xdpyinfo> 
  OpenGL: renderer: NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2 
  v: 4.6.0 NVIDIA 470.57.02 direct render: Yes 
Audio:
  Device-1: Creative Labs Sound Core3D [Sound Blaster Recon3D / Z-Series] 
  driver: snd_hda_intel v: kernel bus-ID: 29:00.0 chip-ID: 1102:0012 
  class-ID: 0403 
  Device-2: NVIDIA GP106 High Definition Audio vendor: PNY 
  driver: snd_hda_intel v: kernel bus-ID: 2d:00.1 chip-ID: 10de:10f1 
  class-ID: 0403 
  Sound Server-1: ALSA v: k5.13.8-1-MANJARO running: yes 
  Sound Server-2: JACK v: 1.9.19 running: no 
  Sound Server-3: PulseAudio v: 15.0 running: yes 
  Sound Server-4: PipeWire v: 0.3.33 running: no 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Micro-Star MSI X570-A PRO driver: r8169 v: kernel port: d000 
  bus-ID: 27:00.0 chip-ID: 10ec:8168 class-ID: 0200 
  IF: enp39s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: dynamic noprefixroute scope: global 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Bluetooth:
  Message: No bluetooth data found. 
Logical:
  Message: No logical block device data found. 
RAID:
  Message: No RAID data found. 
Drives:
  Local Storage: total: 2.52 TiB used: 1.06 TiB (42.1%) 
  SMART Message: Required tool smartctl not installed. Check --recommends 
  ID-1: /dev/nvme0n1 maj-min: 259:2 vendor: A-Data model: SX8200PNP 
  size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 type: SSD serial: <filter> rev: 42AZS6AC temp: 37.9 C scheme: GPT 
  ID-2: /dev/nvme1n1 maj-min: 259:0 vendor: Toshiba model: RD400 
  size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 type: SSD serial: <filter> rev: 57CZ4102 temp: 52.9 C scheme: GPT 
  ID-3: /dev/sda maj-min: 8:0 vendor: Seagate model: ST2000DM006-2DM164 
  size: 1.82 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s 
  type: HDD rpm: 7200 serial: <filter> rev: CC26 scheme: MBR 
  Message: No optical or floppy data found. 
Partition:
  ID-1: / raw-size: 476.64 GiB size: 468.09 GiB (98.21%) 
  used: 67.46 GiB (14.4%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:4 
  label: N/A uuid: ea4a44f2-d7c9-4923-9701-dcf3e20b4b79 
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) 
  used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:3 
  label: NO_LABEL uuid: 32E4-AF57 
  ID-3: /home/archive raw-size: 1.82 TiB size: 1.79 TiB (98.38%) 
  used: 808.14 GiB (44.1%) fs: ext4 dev: /dev/sda1 maj-min: 8:1 label: N/A 
  uuid: fe589e0c-5f87-4a48-967c-76bacc348a19 
  ID-4: /home/steam raw-size: 238.47 GiB size: 233.73 GiB (98.01%) 
  used: 209.97 GiB (89.8%) fs: ext4 dev: /dev/nvme1n1p1 maj-min: 259:1 
  label: Steam-Machine uuid: cc6964b8-666f-4949-9d1a-4cded5e71ccd 
Swap:
  Alert: No swap data was found. 
Unmounted:
  Message: No unmounted partitions found. 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 3-5:2 info: Micro Star MYSTIC LIGHT type: HID 
  driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 12 Mb/s 
  power: 500mA chip-ID: 1462:7c37 class-ID: 0300 serial: <filter> 
  Hub-4: 3-6:3 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s 
  power: 100mA chip-ID: 05e3:0608 class-ID: 0900 
  Hub-5: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-6: 5-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 5-4:2 info: Cherry CHERRY Wireless Device type: Keyboard,Mouse 
  driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s 
  power: 100mA chip-ID: 046a:0114 class-ID: 0301 
  Hub-7: 6-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
Sensors:
  System Temperatures: cpu: 50.0 C mobo: N/A gpu: nvidia temp: 38 C 
  Fan Speeds (RPM): N/A gpu: nvidia fan: 25% 
Info:
  Processes: 357 Uptime: 4m wakeups: 0 Init: systemd v: 248 tool: systemctl 
  Compilers: gcc: 11.1.0 clang: 12.0.1 Packages: pacman: 1296 lib: 402 
  flatpak: 0 Shell: Zsh v: 5.8 running-in: gnome-terminal inxi: 3.3.06 

Yes. I saw and applied that before writing to the forum. After rebooting there was still no sound. Thanks for the suggestion.