No Audio on Acer Swift 3

[itsmeyaw]

Hello,

I am new to Manjaro and having issues with audio and have searched in the forum but I haven’t got any better solution and my audio-output is still not detected. I use fresh-installed Manjaro (Kernel 5.9.16-1) dual-boot with Windows 10 with KDE on Acer Swift 3.

My case is similar to this post but in my case I cannot use headphones, too.

The pa-info gives me this: https://pastebin.com/DiQzYmZq
ran with pa-info > "pa-info.txt" and has error

ls: cannot access '/proc/asound/card[0-9]': No such file or directory
alsactl: save_state:1595: No soundcards found...
cat: /tmp/alsa-info.e1HtERR8Yz/alsactl.tmp: No such file or directory
dmesg: read kernel buffer failed: Operation not permitted

The lspci -k gives me https://pastebin.com/RjPrMP80

Command inxi --audio gives me

itsmeyaw@itsmeYAW  ~  inxi --audio
Audio:     Device-1: Intel Sunrise Point-LP HD Audio driver: snd_soc_skl 
           Sound Server: ALSA v: k5.9.16-1-MANJARO 

And I already ran these command:

sudo pacman -S  sof-firmware alsa-ucm-conf

and this command, too

sudo rmmod snd_sof_pci && sudo modprobe snd_sof_pci

which gives me in journalctl -f the output https://pastebin.com/Z6C8Bnwm

However the fix with

pulseaudio --start
pulseaudio -k 
pulseaudio --start

doesn’t help me.

Does anybody know how I can fix it?
ps. I cannot access my UEFI after installing Manjaro (it just went blackscreen), but I am not sure if that affect this.

Thank you in advance
Sincerely,
Yudhis

[bogdancovaciu]

Hello,

Try to edit the file /etc/modprobe.d/alsa-base.conf or create it and add the following lines:

options snd-hda-intel dmic_detect=0

options snd-hda-intel model=laptop-amic enable=yes

The first line is to enable the speaker, the second for the internal microphone.

@itsmeyaw

sudo pacman -S sof-firmware alsa-ucm-conf

For that you might have to consult this
https://wiki.archlinux.org/index.php/Advanced_Linux_Sound_Architecture#ALSA_Firmware
Not sure what you did after installing is the proper way …

[itsmeyaw]

Thanks for the reply!
I just noticed that the file doesn’t exists at the first place. I just make the file and added those line. And then I do a restart and now it is functioning. But it won’t detect my headset mic I am now still trying to search which is the driver for my headset mic. Maybe adding it to the alsa-base will enable it, too?

But many thanks for the solution. It is much appreciated

[realmain]

@itsmeyaw

Maybe adding it to the alsa-base will enable it, too?

You can try it? I don’t know if it works like that as I’ve never messed with that.

@itsmeyaw

But it won’t detect my headset mic I am now still trying to search which is the driver for my headset mic.

Feel free to open a new thread to ask for help with this if you’re still having issues!