No Audio on Acer Swift 3


I am new to Manjaro and having issues with audio and have searched in the forum but I haven’t got any better solution and my audio-output is still not detected. I use fresh-installed Manjaro (Kernel 5.9.16-1) dual-boot with Windows 10 with KDE on Acer Swift 3.

My case is similar to this post but in my case I cannot use headphones, too.

The pa-info gives me this:
ran with pa-info > "pa-info.txt" and has error

ls: cannot access '/proc/asound/card[0-9]': No such file or directory
alsactl: save_state:1595: No soundcards found...
cat: /tmp/alsa-info.e1HtERR8Yz/alsactl.tmp: No such file or directory
dmesg: read kernel buffer failed: Operation not permitted

The lspci -k gives me

Command inxi --audio gives me

itsmeyaw@itsmeYAW  ~  inxi --audio
Audio:     Device-1: Intel Sunrise Point-LP HD Audio driver: snd_soc_skl 
           Sound Server: ALSA v: k5.9.16-1-MANJARO 

And I already ran these command:

sudo pacman -S  sof-firmware alsa-ucm-conf

and this command, too

sudo rmmod snd_sof_pci && sudo modprobe snd_sof_pci

which gives me in journalctl -f the output

However the fix with

pulseaudio --start
pulseaudio -k 
pulseaudio --start

doesn’t help me.

Does anybody know how I can fix it?
ps. I cannot access my UEFI after installing Manjaro (it just went blackscreen), but I am not sure if that affect this.

Thank you in advance :smiley:


Try to edit the file /etc/modprobe.d/alsa-base.conf or create it and add the following lines:

options snd-hda-intel dmic_detect=0

options snd-hda-intel model=laptop-amic enable=yes

The first line is to enable the speaker, the second for the internal microphone.

For that you might have to consult this
Not sure what you did after installing is the proper way …

1 Like

Thanks for the reply!
I just noticed that the file doesn’t exists at the first place. I just make the file and added those line. And then I do a restart and now it is functioning. But it won’t detect my headset mic :sweat_smile: I am now still trying to search which is the driver for my headset mic. Maybe adding it to the alsa-base will enable it, too? :sweat_smile:

But many thanks for the solution. It is much appreciated :star:

You can try it? I don’t know if it works like that as I’ve never messed with that.

Feel free to open a new thread to ask for help with this if you’re still having issues! :smiley:

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