Network printer added but does not print (Cannon Pixma mx-410)

Support Printers & Scanners
1

Hello, first post !

I am using Manjaro KDE plasma (testing) and want to had my printer, a Canon
Pixma Mx410 series through the local network. I was able to add it fine with the printer manager. It shows correctly but trying to print something, the job appears but it does not print and the print queue doesn’t show an error. I noticed that I cannot “activate” the printer, it stays non activated. I also install the Canon MX410 printer package available in the store.

I have a triple boot system. One is Manjaro xfce and the printer works fine there.

I check the wiki for printers and start the required services (which I didn’t need to do in xfce) but still no printing.

Any idea ? Tx

Edit : I have another computer running also Manjaro Kde connected to the printer with USB and it works fine there.

2

Be sure to use the correct ppd file and ensure the cups printer port points to the correct IP

3

What ???

4

But you are now connecting it via Wlan/Network.
No driver should be needed - but I’m not sure

Some work might be needed, though.

Section 2.3.2 I’d guess:

CUPS - ArchWiki

Probably set it to use a static IP (so it is the same all the time) and make sure the firewall doesn’t block communication.

I can’t say more - have zero experience with network printers.

5

Thanks ! the USB connection was to narrow the search for the problem. I went through the wiki and follow the tips with no go. I am wondering why it works so easily in xfce. I tried it on a third computer with KDE also and while you can set it up like the others, the printer still refuse to print what is in the queue. The manager says its on “pause” and cannot be “activated”. Strange …

6

When the connection type is the same on all computers I’d simply compare the files in
/etc/cups/... - they should be the same.

7

Ok got it !
I compare the printer URI from xfce with kde. Xfce use “dnssd” (?) while KDE use “cnijnet” (?). I then paste the xfce URI into the KDE printer URI but it couldn’t find the printer. So from the wiki, there is service which seems necessary for network printer. It is called avahi (???)

First delete the printer,
$ pamac install avahi
(note: it was already installed but you have to activate the service too)
$ sudo systemctl enable --now avahi-daemon.service

Install the printer again. It then gave me the same URI as xfce, which works.

Note : Probably that service should be started when a network printer is added.

for reference;

  • Xfce printer URI (working):
    dnssd://Canon%20MX410%20series%20_641133000000._printer._tcp.local/
    driver : Canon MX410 series Ver.3.50

  • Kde printer URI (not working):
    cnijnet:/88-87-17-64-11-33
    driver : Canon MX410 series - CUPS+Gutenprint v5.3.5 Simplified

8

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9

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