Network Manager often eventually freezes

I’m running Manjaro XFCE and have had a recurring problem where the network manager eventually freezes, rquiring a reboot of the system for internet access. What this looks like, is when clicking the symbol in the system tray, the usual list of options/networks doens’t appear, and right clicking does nothing either.

This feels like an every few days problem, what are some logs/troubleshooting steps I can provide to help diagnose when it happens next?

1 Like

I have a similar problem where the icon will disappear if you don’t connect fast enough, and the popup menu does freeze as well. Again, only solved with a reboot.

You could try to replace Network Manager with Connman, see a description how to do in the old forum:

Thank you for the suggestion Wollie, I’ll do it when I get time (or the next time NM screws around >.>)

ConnMan too did not resolve this problem for me. Please help.

Just updating with more info
results of inxi -Fazy

System:
  Kernel: 5.7.15-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.1.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.7-x86_64 
  root=UUID=d74ad029-e562-4fc3-a8e6-e9055c042fd1 rw quiet apparmor=1 
  security=apparmor udev.log_priority=3 
  Desktop: Xfce 4.14.2 tk: Gtk 3.24.20 info: xfce4-panel wm: xfwm4 
  dm: LightDM 1.30.0 Distro: Manjaro Linux 
Machine:
  Type: Desktop Mobo: ASUSTeK model: TUF GAMING X570-PLUS (WI-FI) v: Rev X.0x 
  serial: <filter> UEFI: American Megatrends v: 1405 date: 11/19/2019 
CPU:
  Topology: 6-Core model: AMD Ryzen 5 3600 bits: 64 type: MT MCP arch: Zen 2 
  family: 17 (23) model-id: 71 (113) stepping: N/A microcode: 8701013 
  L2 cache: 3072 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 86279 
  Speed: 2723 MHz min/max: 2200/3600 MHz boost: enabled Core speeds (MHz): 
  1: 2677 2: 2171 3: 2195 4: 2196 5: 2140 6: 2196 7: 2195 8: 2195 9: 2662 
  10: 2175 11: 2172 12: 2196 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP: 
  conditional, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT] 
  vendor: Tul driver: amdgpu v: kernel bus ID: 0b:00.0 chip ID: 1002:731f 
  Display: x11 server: X.Org 1.20.8 driver: amdgpu,ati 
  unloaded: modesetting,radeon alternate: fbdev,vesa display ID: :0.0 
  screens: 1 
  Screen-1: 0 s-res: 2560x1440 s-dpi: 96 s-size: 677x381mm (26.7x15.0") 
  s-diag: 777mm (30.6") 
  Monitor-1: DisplayPort-2 res: 2560x1440 hz: 60 dpi: 107 
  size: 609x355mm (24.0x14.0") diag: 705mm (27.8") 
  OpenGL: renderer: AMD Radeon RX 5700 XT (NAVI10 DRM 3.37.0 5.7.15-1-MANJARO 
  LLVM 10.0.1) 
  v: 4.6 Mesa 20.1.5 direct render: Yes 
Audio:
  Device-1: AMD Navi 10 HDMI Audio driver: snd_hda_intel v: kernel 
  bus ID: 0b:00.1 chip ID: 1002:ab38 
  Device-2: AMD Starship/Matisse HD Audio vendor: ASUSTeK 
  driver: snd_hda_intel v: kernel bus ID: 0d:00.4 chip ID: 1022:1487 
  Device-3: C-Media USB2.0 Hub type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 5-1.1:4 chip ID: 0d8c:01c2 
  Sound Server: ALSA v: k5.7.15-1-MANJARO 
Network:
  Device-1: Intel Wireless-AC 9260 driver: iwlwifi v: kernel bus ID: 04:00.0 
  chip ID: 8086:2526 
  IF: wlp4s0 state: up mac: <filter> 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK driver: r8169 v: kernel port: f000 bus ID: 05:00.0 
  chip ID: 10ec:8168 
  IF: enp5s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  Device-3: Intel Wireless-AC 9260 Bluetooth Adapter type: USB driver: btusb 
  bus ID: 3-5:2 chip ID: 8087:0025 
  IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A 
Drives:
  Local Storage: total: 6.39 TiB used: 5.19 TiB (81.3%) 
  SMART Message: Required tool smartctl not installed. Check --recommends 
  ID-1: /dev/nvme0n1 vendor: Sabrent model: N/A size: 953.87 GiB block size: 
  physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 serial: <filter> 
  rev: RKT303.1 scheme: GPT 
  ID-2: /dev/sda vendor: Western Digital model: WD60EFAX-68SHWN0 
  size: 5.46 TiB block size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s 
  rotation: 5400 rpm serial: <filter> rev: 0A82 scheme: GPT 
Partition:
  ID-1: / raw size: 953.57 GiB size: 937.61 GiB (98.33%) 
  used: 877.77 GiB (93.6%) fs: ext4 dev: /dev/nvme0n1p2 
Swap:
  Alert: No Swap data was found. 
Sensors:
  System Temperatures: cpu: 46.5 C mobo: N/A gpu: amdgpu temp: 48 C 
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 0 
Info:
  Processes: 347 Uptime: 22h 44m Memory: 31.34 GiB used: 12.40 GiB (39.6%) 
  Init: systemd v: 245 Compilers: gcc: 10.1.0 alt: 8 Packages: pacman: 1578 
  lib: 415 flatpak: 0 Shell: Bash v: 5.0.18 running in: xfce4-terminal 
  inxi: 3.1.05 

I’m experiencing the same issue. inxi -Fazy output attached.
Can this be a Ryzen issue?

 System:
  Kernel: 5.10.7-3-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.1 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64 
  root=UUID=001b933b-11ea-4691-875d-4a62d2ddc3a9 rw quiet apparmor=1 
  security=apparmor resume=UUID=a0d3c43a-87cc-433f-80b7-d96a89385188 
  udev.log_priority=3 
  Desktop: Xfce 4.16.0 tk: Gtk 3.24.24 info: xfce4-panel wm: xfwm4 
  dm: LightDM 1.30.0 Distro: Manjaro Linux 
Machine:
  Type: Laptop System: LENOVO product: 20UD000GUS v: ThinkPad T14 Gen 1 
  serial: <filter> Chassis: type: 10 serial: <filter> 
  Mobo: LENOVO model: 20UD000GUS serial: <filter> UEFI: LENOVO 
  v: R1BET58W(1.27 ) date: 10/20/2020 
Battery:
  ID-1: BAT0 charge: 49.0 Wh condition: 51.5/50.5 Wh (102%) volts: 12.9/11.6 
  model: LGC 5B10W139 type: Li-poly serial: <filter> status: Unknown cycles: 1 
CPU:
  Info: 8-Core model: AMD Ryzen 7 PRO 4750U with Radeon Graphics bits: 64 
  type: MT MCP arch: Zen 2 family: 17 (23) model-id: 60 (96) stepping: 1 
  microcode: 8600106 L2 cache: 4 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 54320 
  Speed: 1620 MHz min/max: 1400/1700 MHz boost: enabled Core speeds (MHz): 
  1: 1620 2: 1397 3: 1397 4: 1397 5: 1397 6: 1397 7: 1397 8: 1397 9: 2452 
  10: 1403 11: 1547 12: 1398 13: 1766 14: 1395 15: 1397 16: 1397 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, IBRS_FW, 
  STIBP: conditional, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Renoir vendor: Lenovo driver: amdgpu v: kernel bus ID: 07:00.0 
  chip ID: 1002:1636 
  Device-2: IMC Networks Integrated Camera type: USB driver: uvcvideo 
  bus ID: 2-2:2 chip ID: 13d3:5406 serial: <filter> 
  Display: x11 server: X.Org 1.20.10 driver: loaded: amdgpu,ati 
  unloaded: modesetting alternate: fbdev,vesa display ID: :0.0 screens: 1 
  Screen-1: 0 s-res: 1920x1200 s-dpi: 96 s-size: 508x318mm (20.0x12.5") 
  s-diag: 599mm (23.6") 
  Monitor-1: DisplayPort-4 res: 1920x1200 hz: 60 dpi: 94 
  size: 518x324mm (20.4x12.8") diag: 611mm (24.1") 
  OpenGL: renderer: AMD RENOIR (DRM 3.40.0 5.10.7-3-MANJARO LLVM 11.0.1) 
  v: 4.6 Mesa 20.3.3 direct render: Yes 
Audio:
  Device-1: AMD vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 07:00.1 
  chip ID: 1002:1637 
  Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Lenovo 
  driver: snd_rn_pci_acp3x v: kernel alternate: snd_pci_acp3x bus ID: 07:00.5 
  chip ID: 1022:15e2 
  Device-3: AMD Family 17h HD Audio vendor: Lenovo driver: snd_hda_intel 
  v: kernel bus ID: 07:00.6 chip ID: 1022:15e3 
  Device-4: Lenovo ThinkPad USB-C Dock Gen2 USB Audio type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 4-1.3.3.2:17 
  chip ID: 17ef:a396 serial: <filter> 
  Device-5: KYE Systems (Mouse Systems) AUKEY PC-LM1E Camera type: USB 
  driver: snd-usb-audio,uvcvideo bus ID: 4-1.2:13 chip ID: 0458:6006 
  serial: <filter> 
  Sound Server: ALSA v: k5.10.7-3-MANJARO 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Lenovo driver: r8169 v: kernel port: 3400 bus ID: 02:00.0 
  chip ID: 10ec:8168 
  IF: enp2s0f0 state: down mac: <filter> 
  Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel port: 3000 
  bus ID: 03:00.0 chip ID: 8086:2723 
  IF: wlp3s0 state: up mac: <filter> 
  Device-3: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Lenovo driver: r8169 v: kernel port: 2000 bus ID: 05:00.0 
  chip ID: 10ec:8168 
  IF: enp5s0 state: down mac: <filter> 
  Device-4: Lenovo USB-C Dock Ethernet type: USB driver: r8152 bus ID: 5-1.1:7 
  chip ID: 17ef:a387 serial: <filter> 
  IF: enp7s0f3u1u1 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  IF-ID-1: docker0 state: up speed: 10000 Mbps duplex: unknown mac: <filter> 
  IF-ID-2: veth7a5327d state: up speed: 10000 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 953.87 GiB used: 203.8 GiB (21.4%) 
  SMART Message: Required tool smartctl not installed. Check --recommends 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Intel model: SSDPEKNW010T9 
  size: 953.87 GiB block size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 serial: <filter> rev: 001C temp: 29.9 C 
Partition:
  ID-1: / raw size: 919.84 GiB size: 904.4 GiB (98.32%) 
  used: 203.8 GiB (22.5%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2 
  ID-2: /boot/efi raw size: 300 MiB size: 299.4 MiB (99.80%) 
  used: 312 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 
Swap:
  Kernel: swappiness: 60 (default) cache pressure: 100 (default) 
  ID-1: swap-1 type: partition size: 33.73 GiB used: 0 KiB (0.0%) priority: -2 
  dev: /dev/nvme0n1p3 maj-min: 259:3 
Sensors:
  System Temperatures: cpu: 54.2 C mobo: 0.0 C gpu: amdgpu temp: 45.0 C 
  Fan Speeds (RPM): cpu: 0 
Info:
  Processes: 409 Uptime: 28m wakeups: 83 Memory: 30.66 GiB 
  used: 4.12 GiB (13.5%) Init: systemd v: 247 Compilers: gcc: 10.2.0 Packages: 
  pacman: 1428 lib: 409 flatpak: 0 Shell: Bash v: 5.1.0 running in: server 
  inxi: 3.2.02

This actually hasn’t happened for me in months now. Good luck :X

I think I have the same issue. Are you using a usb dock station ? I feel like it might be the problem, because I never had this issue when I connect to the ethernet cable directly.

This is on a desktop PC. I have a usb hub attached, but the ethernet cable is directly inserted in the mobo.
I haven’t had this error in months however, so I think it might have got fixed on the back end.