Need help VueScan seeing ArtixScan 120tf
I get VueScan seemingly installed but it cannot find the ArtixScan.
~ inxi --full --admin --filter --width
System:
Kernel: 6.6.40-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.1.1
clocksource: tsc avail: acpi_pm
parameters: BOOT_IMAGE=/boot/vmlinuz-6.6-x86_64
root=UUID=837c4445-d72c-4f7d-85c9-da3a06e79088 rw quiet splash
resume=UUID=28e59c87-02a4-44b7-bba3-d5bcc321aa68 udev.log_priority=3
Desktop: KDE Plasma v: 6.0.5 tk: Qt v: N/A info: frameworks v: 6.3.0
wm: kwin_x11 vt: 2 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
Mobo: ASUSTeK model: PRIME Z690-A v: Rev 1.xx serial: <superuser required>
part-nu: SKU uuid: <superuser required> UEFI: American Megatrends v: 2403
date: 05/11/2023
Battery:
Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M510
serial: <filter> charge: 55% (should be ignored) rechargeable: yes
status: discharging
CPU:
Info: model: 12th Gen Intel Core i7-12700 bits: 64 type: MST AMCP
arch: Alder Lake gen: core 12 level: v3 note: check built: 2021+
process: Intel 7 (10nm ESF) family: 6 model-id: 0x97 (151) stepping: 2
microcode: 0x35
Topology: cpus: 1x cores: 12 mt: 8 tpc: 2 st: 4 threads: 20 smt: enabled
cache: L1: 1024 KiB desc: d-4x32 KiB, 8x48 KiB; i-8x32 KiB, 4x64 KiB
L2: 12 MiB desc: 8x1.2 MiB, 1x2 MiB L3: 25 MiB desc: 1x25 MiB
Speed (MHz): avg: 800 min/max: 800/4800:4900:3600 scaling:
driver: intel_pstate governor: powersave cores: 1: 800 2: 800 3: 800 4: 800
5: 800 6: 800 7: 800 8: 800 9: 800 10: 800 11: 800 12: 800 13: 800 14: 800
15: 800 16: 800 17: 800 18: 800 19: 800 20: 800 bogomips: 84500
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Type: gather_data_sampling status: Not affected
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: reg_file_data_sampling mitigation: Clear Register File
Type: retbleed status: Not affected
Type: spec_rstack_overflow status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB: conditional;
RSB filling; PBRSB-eIBRS: SW sequence; BHI: BHI_DIS_S
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: AMD Ellesmere [Radeon RX 470/480/570/570X/580/580X/590]
vendor: XFX Pine driver: amdgpu v: kernel arch: GCN-4 code: Arctic Islands
process: GF 14nm built: 2016-20 pcie: gen: 3 speed: 8 GT/s lanes: 16 ports:
active: DVI-D-1,HDMI-A-1 empty: DP-1,DP-2,DP-3 bus-ID: 01:00.0
chip-ID: 1002:67df class-ID: 0300 temp: 48.0 C
Display: x11 server: X.Org v: 21.1.13 with: Xwayland v: 24.1.1
compositor: kwin_x11 driver: X: loaded: amdgpu unloaded: modesetting
alternate: fbdev,vesa dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 3840x1200 s-dpi: 96 s-size: 1016x317mm (40.00x12.48")
s-diag: 1064mm (41.9") monitors: <missing: xrandr>
Monitor-1: DVI-D-1 model: Samsung SyncMaster serial: <filter> built: 2007
res: 1920x1200 dpi: 94 gamma: 1.6 size: 518x324mm (20.39x12.76")
diag: 611mm (24.1") ratio: 16:10 modes: max: 1920x1200 min: 720x400
Monitor-2: HDMI-A-1 model: Acer G276HL serial: <filter> built: 2016
res: 1920x1080 dpi: 82 gamma: 1.2 size: 598x336mm (23.54x13.23")
diag: 686mm (27") ratio: 16:9 modes: max: 1920x1080 min: 720x400
API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
device: 1 drv: swrast surfaceless: drv: radeonsi x11: drv: radeonsi
inactive: gbm,wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.1.3-manjaro1.1
glx-v: 1.4 direct-render: yes renderer: AMD Radeon RX 580 Series (radeonsi
polaris10 LLVM 18.1.8 DRM 3.54 6.6.40-1-MANJARO) device-ID: 1002:67df
memory: 7.81 GiB unified: no
API: Vulkan v: 1.3.279 layers: N/A device: 0 type: discrete-gpu name: AMD
Radeon RX 580 Series (RADV POLARIS10) driver: mesa radv
v: 24.1.3-manjaro1.1 device-ID: 1002:67df surfaces: xcb,xlib
Audio:
Device-1: Intel Alder Lake-S HD Audio vendor: ASUSTeK driver: snd_hda_intel
v: kernel alternate: snd_sof_pci_intel_tgl bus-ID: 00:1f.3 chip-ID: 8086:7ad0
class-ID: 0403
Device-2: AMD Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590]
vendor: XFX Pine driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s
lanes: 16 bus-ID: 01:00.1 chip-ID: 1002:aaf0 class-ID: 0403
API: ALSA v: k6.6.40-1-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: JACK v: 1.9.22 status: off tools: N/A
Server-2: PipeWire v: 1.2.1 status: off with: wireplumber status: active
tools: pw-cli,wpctl
Server-3: PulseAudio v: 17.0 status: active with: pulseaudio-alsa
type: plugin tools: pacat,pactl
Network:
Device-1: Intel Ethernet I225-V vendor: ASUSTeK driver: igc v: kernel pcie:
gen: 2 speed: 5 GT/s lanes: 1 port: N/A bus-ID: 07:00.0 chip-ID: 8086:15f3
class-ID: 0200
IF: enp7s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Info: services: NetworkManager,systemd-timesyncd
RAID:
Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd
v: 0.6 port: N/A bus-ID: 00:0e.0 chip-ID: 8086:467f rev: class-ID: 0104
Drives:
Local Storage: total: 5.46 TiB used: 635.54 GiB (11.4%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 980 PRO 2TB
size: 1.82 TiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 5B2QGXA7 temp: 34.9 C
scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: SanDisk model: SSD PLUS 2000GB
size: 1.82 TiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 04RL scheme: MBR
ID-3: /dev/sdb maj-min: 8:16 vendor: Western Digital
model: WD20SDRW-11VUUS0 size: 1.82 TiB block-size: physical: 512 B
logical: 512 B type: USB rev: 3.2 spd: 5 Gb/s lanes: 1 mode: 3.2 gen-1x1
tech: HDD rpm: 5400 serial: <filter> fw-rev: 1034 scheme: GPT
Partition:
ID-1: / raw-size: 1.81 TiB size: 1.78 TiB (98.37%) used: 110.45 GiB (6.1%)
fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
compressor: zstd max-pool: 20%
ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/nvme0n1p3 maj-min: 259:3
Sensors:
System Temperatures: cpu: 29.0 C mobo: N/A gpu: amdgpu temp: 48.0 C
Fan Speeds (rpm): N/A gpu: amdgpu fan: 1183
Info:
Memory: total: 64 GiB available: 62.54 GiB used: 5.13 GiB (8.2%)
Processes: 553 Power: uptime: 2h 55m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 1 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 25 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 256 default: graphical
tool: systemctl
Packages: 1553 pm: pacman pkgs: 1548 libs: 431 tools: pamac,yay pm: flatpak
pkgs: 5 Compilers: clang: 18.1.8 gcc: 14.1.1 Shell: Zsh v: 5.9 default: Bash
v: 5.2.26 running-in: konsole inxi: 3.3.35
When I start VueScan as root I get this (VueScan does open):
[chas-pc chas]# vuescan
XDG_RUNTIME_DIR (/run/user/1000) is not owned by us (uid 0), but by uid 1000! (This could e.g. happen if you t
ry to connect to a non-root PulseAudio as a root user, over the native protocol. Don't do that.)
XDG_RUNTIME_DIR (/run/user/1000) is not owned by us (uid 0), but by uid 1000! (This could e.g. happen if you t
ry to connect to a non-root PulseAudio as a root user, over the native protocol. Don't do that.)
I do not get this message if starting as non-root.
From the kernel ring buffer:
**~** sudo dmesg | tail PIPE|2 ✘
[ 18.528724] logitech-hidpp-device 0003:046D:4051.0009: HID++ 4.5 device connected.
[ 2866.348460] amdgpu 0000:01:00.0: amdgpu: Disabling VM faults because of PRT request!
[ 3056.904410] EXT4-fs (sdb1): mounted filesystem d1ec5187-ff6a-40d7-837d-03e2c59cf507 r/w with ordered data m
ode. Quota mode: none.
[ 3058.196091] EXT4-fs (sdb1): unmounting filesystem d1ec5187-ff6a-40d7-837d-03e2c59cf507.
[ 3548.593148] firewire_sbp2 fw1.0: released target 9:0:0
[ 3583.609070] firewire_core 0000:06:00.0: phy config: new root=ffc1, gap_count=5
[ 3584.127877] scsi host9: SBP-2 IEEE-1394
[ 3584.127912] firewire_core 0000:06:00.0: created device fw1: GUID 00d0b900e90031fd, S400
[ 3584.338201] firewire_sbp2 fw1.0: logged in to LUN 0000 (0 retries)
[ 3584.360626] scsi 9:0:0:0: Scanner ARTIX ArtixScan 120tf 1.80 PQ: 0 ANSI: 2
**~**
When I sent a problem query to VueScan Ed Hamrick responded with a “guess” that it was a cabling problem. When I showed him the tail section of the ring buffer, where the ArtixScan is listed, he said, “Unfortunately, I’ve never used Firewire on Linux myself, so I can’t be of much help with this.”
VueScan worked just fine when I had it on a Ubunto system a couple of years ago. Both Hamricks are very bright guys, so if Ed can’t help, I’m very much beyond my depth here. I would appreciate any insight or suggestions on what I need to do to get VueScan to see the scanner.