My sound card is inactive

Support Sound
1

Screenshot_20230402_043807
Screenshot_20230402_0438071920×1080 84.3 KB

Laptop has sound but the sound card looks inactive from gui. Should I activate it? If I should, how can i do it?
inxi output:

System:
  Kernel: 6.2.8-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.2-x86_64
    root=UUID=4fc9aacf-f5c9-4c30-ab82-2db024214daf rw quiet splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.27.3 tk: Qt v: 5.15.8 wm: kwin_x11 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 82K2 v: IdeaPad Gaming 3 15ACH6
    serial: <filter> Chassis: type: 10 v: IdeaPad Gaming 3 15ACH6
    serial: <filter>
  Mobo: LENOVO model: LNVNB161216 v: No DPK serial: <filter> UEFI: LENOVO
    v: H3CN31WW(V2.01) date: 11/18/2021
Battery:
  ID-1: BAT1 charge: 15.4 Wh (35.6%) condition: 43.3/45.0 Wh (96.2%)
    volts: 11.2 min: 11.5 model: 0x53 0x4D 0x50 0x00 0x32 0x30 0 0x4C 0x32 0x30
    0x4D 0x33 0x50 0 type: Li-ion serial: <filter> status: discharging
    cycles: 22
Memory:
  RAM: total: 13.51 GiB used: 2.92 GiB (21.6%)
  Array-1: capacity: 64 GiB slots: 2 EC: None max-module-size: 32 GiB
    note: est.
  Device-1: DIMM 0 type: DDR4 detail: synchronous unbuffered (unregistered)
    size: 8 GiB speed: 3200 MT/s volts: curr: 1.2 min: 1.2 max: 1.2 width (bits):
    data: 64 total: 64 manufacturer: Samsung part-no: M471A1G44AB0-CWE
    serial: <filter>
  Device-2: DIMM 0 type: DDR4 detail: synchronous unbuffered (unregistered)
    size: 8 GiB speed: 3200 MT/s volts: curr: 1.2 min: 1.2 max: 1.2 width (bits):
    data: 64 total: 64 manufacturer: Samsung part-no: M471A1G44AB0-CWE
    serial: <filter>
CPU:
  Info: model: AMD Ryzen 7 5800H with Radeon Graphics socket: FP6 bits: 64
    type: MT MCP arch: Zen 3 gen: 4 level: v3 note: check built: 2021-22
    process: TSMC n7 (7nm) family: 0x19 (25) model-id: 0x50 (80) stepping: 0
    microcode: 0xA50000C
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB L3: 16 MiB
    desc: 1x16 MiB
  Speed (MHz): avg: 1575 high: 3200 min/max: 1200/4462 boost: enabled
    base/boost: 3200/4450 scaling: driver: acpi-cpufreq governor: schedutil
    volts: 1.2 V ext-clock: 100 MHz cores: 1: 3200 2: 1200 3: 1200 4: 1200
    5: 1200 6: 1200 7: 1200 8: 1200 9: 1200 10: 1200 11: 3200 12: 3200 13: 1200
    14: 1200 15: 1200 16: 1200 bogomips: 102250
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
    constant_tsc cpb cppc cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
    cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists erms extapic
    extd_apicid f16c flushbyasid fma fpu fsgsbase fsrm fxsr fxsr_opt ht
    hw_pstate ibpb ibrs ibs invpcid irperf lahf_lm lbrv lm mba mca mce
    misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl npt
    nrip_save nx ospke osvw overflow_recov pae pat pausefilter pclmulqdq
    pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pku pni popcnt
    pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni
    skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor
    svm svm_lock syscall tce topoext tsc tsc_scale umip v_spec_ctrl
    v_vmsave_vmload vaes vgif vmcb_clean vme vmmcall vpclmulqdq wbnoinvd wdt
    xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: always-on, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q] vendor: Lenovo
    driver: nvidia v: 530.41.03 alternate: nouveau,nvidia_drm non-free: 530.xx+
    status: current (as of 2023-03) arch: Turing code: TUxxx
    process: TSMC 12nm FF built: 2018-22 pcie: gen: 3 speed: 8 GT/s lanes: 8
    link-max: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 01:00.0
    chip-ID: 10de:1f9d class-ID: 0302
  Device-2: AMD Cezanne [Radeon Vega Series / Radeon Mobile Series]
    vendor: Lenovo driver: amdgpu v: kernel arch: GCN-5 code: Vega
    process: GF 14nm built: 2017-20 pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s ports: active: eDP-1 empty: HDMI-A-1
    bus-ID: 05:00.0 chip-ID: 1002:1638 class-ID: 0300 temp: 44.0 C
  Device-3: IMC Networks Integrated Camera type: USB driver: uvcvideo
    bus-ID: 1-3:3 chip-ID: 13d3:56ff class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.8 compositor: kwin_x11 driver: X:
    loaded: amdgpu,nvidia unloaded: modesetting,nouveau alternate: fbdev,nv,vesa
    dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 mapped: eDP model: BOE Display 0x0a81 built: 2021
    res: 1920x1080 hz: 120 dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64")
    diag: 395mm (15.5") ratio: 16:9 modes: max: 1920x1080 min: 640x480
  API: OpenGL v: 4.6 Mesa 23.0.1 renderer: AMD Radeon Graphics (renoir LLVM
    15.0.7 DRM 3.49 6.2.8-1-MANJARO) direct-render: Yes
Audio:
  Device-1: AMD Renoir Radeon High Definition Audio vendor: Lenovo
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s bus-ID: 05:00.1 chip-ID: 1002:1637
    class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: Lenovo driver: N/A
    alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x,
    snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir,
    snd_sof_amd_rembrandt pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
    speed: 16 GT/s bus-ID: 05:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: Lenovo driver: snd_hda_intel
    v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
    speed: 16 GT/s bus-ID: 05:00.6 chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.2.8-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.67 status: off with: wireplumber status: off
    tools: pw-cli,wpctl
  Server-3: PulseAudio v: 16.1 status: active (root, process)
    tools: pacat,pactl
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Lenovo driver: r8168 v: 8.050.03-NAPI modules: r8169 pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 02:00.0 chip-ID: 10ec:8168
    class-ID: 0200
  IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter
    vendor: Lenovo driver: mt7921e v: kernel modules: wl pcie: gen: 2
    speed: 5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 14c3:7961 class-ID: 0280
  IF: wlo1 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Foxconn / Hon Hai MediaTek Bluetooth Adapter type: USB
    driver: btusb v: 0.8 bus-ID: 1-4:4 chip-ID: 0489:e0cd class-ID: e001
    serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 2 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 476.94 GiB used: 12.81 GiB (2.7%)
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Micron model: MTFDHBA512QFD
    size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 type: SSD serial: <filter> rev: 0011P6LN temp: 33.9 C scheme: GPT
  SMART: yes health: PASSED on: 22d 11h cycles: 227
    read-units: 4,136,332 [2.11 TB] written-units: 4,202,277 [2.15 TB]
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 476.64 GiB size: 468.09 GiB (98.21%) used: 12.81 GiB (2.7%)
    fs: ext4 block-size: 4096 B dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A
    uuid: 4fc9aacf-f5c9-4c30-ab82-2db024214daf
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 312 KiB (0.1%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1
    maj-min: 259:1 label: N/A uuid: 61C0-4CAD
Swap:
  Alert: No swap data was found.
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-2:2 info: ASUSTek TUF GAMING M5 type: Mouse,HID
    driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s power: 98mA
    chip-ID: 0b05:1898 class-ID: 0300
  Device-2: 1-3:3 info: IMC Networks Integrated Camera type: Video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
    chip-ID: 13d3:56ff class-ID: 0e02
  Device-3: 1-4:4 info: Foxconn / Hon Hai MediaTek Bluetooth Adapter
    type: Bluetooth driver: btusb interfaces: 3 rev: 2.1 speed: 480 Mb/s
    power: 100mA chip-ID: 0489:e0cd class-ID: e001 serial: <filter>
  Hub-2: 2-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 2-3:2 info: Integrated Express ITE Device(8176) type: Keyboard
    driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s power: 100mA
    chip-ID: 048d:c966 class-ID: 0301
  Device-2: 2-4:3 info: Integrated Express ITE Device(8295)
    type: Keyboard,HID driver: hid-generic,usbhid interfaces: 2 rev: 2.0
    speed: 12 Mb/s power: 100mA chip-ID: 048d:c963 class-ID: 0300
  Hub-3: 3-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-4: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 52.0 C mobo: N/A gpu: amdgpu temp: 46.0 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 302 Uptime: 1h 1m wakeups: 1 Init: systemd v: 252
  default: graphical tool: systemctl Compilers: gcc: 12.2.1 clang: 15.0.7
  Packages: pm: pacman pkgs: 1069 libs: 317 tools: pamac Shell: Zsh (sudo)
  v: 5.9 default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.26
2

It’s rare for a laptop to contain a discrete sound card, as audio capability is built into all modern motherboards. Especially since your audio works normally, I would assume it is for a specialized purpose - either enabling specific hardware, or extra high quality sound. Doing a little bit of research, I wasn’t able to find much about the card in question or your computer model. The Lenovo website mentions something called “Nahimic”, but that appears to just be drivers rather than hardware.

Does your sound feel high quality? Are you able to use wired headphones and HDMI audio? There is a dropdown labeled “profile”, what options are available and do you notice anything different with them?

At the end of the day, if nothing is wrong, it probably doesn’t need to be touched.

3

Can you post alsamixer on console.

Maybe the sound is muted.

Can you also post pacmd list-sinks ?

4

I can use wired headphones but I cant say if it is high quality or not. I dont trust my ears. There is only off option.

5

list-sinks output:

1 sink(s) available.
  * index: 0
        name: <alsa_output.pci-0000_05_00.6.analog-stereo>
        driver: <module-alsa-card.c>
        flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 9039
        volume: front-left: 55706 /  85% / -4.23 dB,   front-right: 55706 /  85% / -4.23 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max request: 0 KiB
        max rewind: 0 KiB
        monitor source: 0
        sample spec: s16le 2ch 48000Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 0.00 ms; range is 0.50 .. 1837.33 ms
        card: 1 <alsa_card.pci-0000_05_00.6>
        module: 7
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "ALC257 Analog"
                alsa.id = "ALC257 Analog"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "0"
                alsa.card = "1"
                alsa.card_name = "HD-Audio Generic"
                alsa.long_card_name = "HD-Audio Generic at 0xd14c0000 irq 73"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:05:00.6"
                sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:05:00.6/sound/card1"
                device.bus = "pci"
                device.vendor.id = "1022"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
                device.product.id = "15e3"
                device.product.name = "Family 17h/19h HD Audio Controller"
                device.string = "front:1"
                device.buffering.buffer_size = "352768"
                device.buffering.fragment_size = "176384"
                device.access_mode = "mmap+timer"
                device.profile.name = "analog-stereo"
                device.profile.description = "Analog Stereo"
                device.description = "Family 17h/19h HD Audio Controller Analog Stereo"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        ports:
                analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-speakers"
                analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "audio-headphones"
        active port: <analog-output-headphones>

alsamixer:

Screenshot_20230402_150908
Screenshot_20230402_1509081920×1080 68 KB

6

Do the speakers work correctly ?
When the wired earphones work, then there must be something with the speakers (wires).

7

speakers work fine too

8

Can you try to switch the sound card using alsamixer (F6).

9