My laptop doesn't properly go to sleep mode when the lid is closed

Support
1

When I close my laptop’s lid, the display turns off, but the fans are working and the laptop gets hot like I’m using it.

System:
  Kernel: 6.1.29-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64
    root=UUID=86f07d22-9ea2-43d7-b717-f40303fc6e9a rw quiet splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.27.4 tk: Qt v: 5.15.9 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: GL702VM v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: GL702VM v: 1.0 serial: <superuser required>
    UEFI: American Megatrends v: GL702VM.310 date: 04/29/2019
Battery:
  ID-1: BAT0 charge: N/A condition: N/A volts: N/A model: N/A type: Unknown
    serial: N/A status: not charging
Memory:
  System RAM: available: 31.29 GiB used: 11.99 GiB (38.3%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i7-6700HQ bits: 64 type: MT MCP arch: Skylake-S
    gen: core 6 level: v3 note: check built: 2015 process: Intel 14nm family: 6
    model-id: 0x5E (94) stepping: 3 microcode: 0xF0
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 1387 high: 1400 min/max: 800/3500 scaling:
    driver: intel_pstate governor: powersave cores: 1: 1400 2: 1400 3: 1400
    4: 1358 5: 1400 6: 1400 7: 1339 8: 1400 bogomips: 41621
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
    clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
    dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
    fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida
    intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
    movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm
    pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp
    rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
    syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi
    vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: retbleed mitigation: IBRS
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: IBRS, IBPB: conditional, STIBP: conditional,
    RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort mitigation: TSX disabled
Graphics:
  Device-1: NVIDIA GP106BM [GeForce GTX 1060 Mobile 6GB] vendor: ASUSTeK
    driver: nvidia v: 530.41.03 alternate: nouveau,nvidia_drm non-free: 530.xx+
    status: current (as of 2023-05) arch: Pascal code: GP10x process: TSMC 16nm
    built: 2016-21 pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 01:00.0
    chip-ID: 10de:1c60 class-ID: 0300
  Device-2: IMC Networks USB2.0 HD UVC WebCam driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-4:11 chip-ID: 13d3:5666
    class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 21.1.8 with: Xwayland v: 23.1.1
    compositor: kwin_x11 driver: X: loaded: nvidia gpu: nvidia display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 25 s-size: 1951x1097mm (76.81x43.19")
    s-diag: 2238mm (88.12") monitors: <missing: xrandr>
  API: OpenGL v: 4.6.0 NVIDIA 530.41.03 renderer: NVIDIA GeForce GTX
    1060/PCIe/SSE2 direct-render: Yes
Audio:
  Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:a170
    class-ID: 0403
  Device-2: NVIDIA GP106 High Definition Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 01:00.1 chip-ID: 10de:10f1 class-ID: 0403
  API: ALSA v: k6.1.29-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: JACK v: 1.9.22 status: off tools: N/A
  Server-3: PipeWire v: 0.3.70 status: off with: wireplumber status: active
    tools: pw-cli,wpctl
  Server-4: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Intel Wireless 7265 driver: iwlwifi v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 bus-ID: 02:00.0 chip-ID: 8086:095a class-ID: 0280
  IF: wlp2s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: ASUSTeK driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
    port: d000 bus-ID: 03:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp3s0 state: down mac: <filter>
  Device-3: KYE Systems (Mouse Systems) GF3000F Ethernet Adapter
    driver: hid-generic,usbhid type: USB rev: 1.1 speed: 12 Mb/s lanes: 1
    mode: 1.1 bus-ID: 1-6:3 chip-ID: 0458:6001 class-ID: 0301
  IF-ID-1: nekoray-tun state: unknown speed: 10 Mbps duplex: full mac: N/A
  Message: Output throttled. IPs: 2; Limit: 10; Override: --limit [1-x;-1
    all]
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface driver: btusb v: 0.8 type: USB
    rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-9:5 chip-ID: 8087:0a2a
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 1.82 TiB used: 1.32 TiB (72.4%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung
    model: SSD 970 EVO Plus 1TB size: 931.51 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: 2B2QEXM7 temp: 54.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: HGST (Hitachi) model: HTS721010A9E630
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 7200 serial: <filter> fw-rev: A3V0 scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 139.7 GiB size: 136.45 GiB (97.67%) used: 15.88 GiB (11.6%)
    fs: ext4 dev: /dev/nvme0n1p4 maj-min: 259:4 label: N/A
    uuid: 86f07d22-9ea2-43d7-b717-f40303fc6e9a
  ID-2: /boot/efi raw-size: 953 MiB size: 951.1 MiB (99.80%)
    used: 300 KiB (0.0%) fs: vfat dev: /dev/nvme0n1p6 maj-min: 259:6 label: N/A
    uuid: 3DD5-49D0
  ID-3: /home raw-size: 182.54 GiB size: 178.61 GiB (97.85%)
    used: 25.18 GiB (14.1%) fs: ext4 dev: /dev/nvme0n1p5 maj-min: 259:5
    label: N/A uuid: 4d2fa0f1-a0e3-4689-908f-594ba5cae0e8
  ID-4: /run/media/ali/Repository raw-size: 931.51 GiB
    size: 931.51 GiB (100.00%) used: 927.7 GiB (99.6%) fs: ntfs dev: /dev/sda4
    maj-min: 8:4 label: Repository uuid: 9A767CBB767C99A9
  ID-5: /run/media/ali/Windows 11 raw-size: 575.63 GiB
    size: 575.63 GiB (100.00%) used: 376.58 GiB (65.4%) fs: ntfs
    dev: /dev/nvme0n1p2 maj-min: 259:2 label: Windows 11 uuid: 01D5C893E9C076B0
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 32.46 GiB used: 2.58 GiB (8.0%)
    priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3 label: N/A
    uuid: 4badc183-3ffe-4dc1-8c35-e7d2ff44497e
Unmounted:
  ID-1: /dev/nvme0n1p1 maj-min: 259:1 size: 260 MiB fs: vfat label: SYSTEM
    uuid: CAC8-3BE2
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 16 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-4:11 info: IMC Networks USB2.0 HD UVC WebCam type: video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
    mode: 2.0 power: 500mA chip-ID: 13d3:5666 class-ID: 0e02 serial: <filter>
  Device-2: 1-6:3 info: KYE Systems (Mouse Systems) GF3000F Ethernet Adapter
    type: mouse,keyboard driver: hid-generic,usbhid interfaces: 3 rev: 1.1
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 0458:6001 class-ID: 0301
  Device-3: 1-8:4 info: ASUSTek ROG MacroKey type: keyboard,mouse
    driver: asus,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 100mA chip-ID: 0b05:1837 class-ID: 0301
  Device-4: 1-9:5 info: Intel Bluetooth wireless interface type: bluetooth
    driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
    mode: 1.1 power: 100mA chip-ID: 8087:0a2a class-ID: e001
  Hub-2: 2-0:1 info: super-speed hub ports: 8 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 62.0 C pch: 61.0 C mobo: N/A gpu: nvidia temp: 66 C
  Fan Speeds (RPM): cpu: 2700
Info:
  Processes: 444 Uptime: 6h 52m wakeups: 8 Init: systemd v: 252
  default: graphical tool: systemctl Compilers: gcc: 12.2.1 clang: 15.0.7
  Packages: 1262 pm: pacman pkgs: 1255 libs: 364 tools: pamac pm: flatpak
  pkgs: 7 Shell: Zsh v: 5.9 default: Bash v: 5.1.16 running-in: konsole
  inxi: 3.3.27

Could you please help me and tell what I must do?

2

:+1: Welcome to Manjaro! :+1:

  1. Please read this:
    [HowTo] Provide System Information
    and press the three dots … below your post and press the :pencil2: to give us more information so we can see what’s really going on.
    Now we know the symptom of the disease, but we need some more probing to know where the origin lies… :grin:
  2. An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information for us to be able to help you. (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
    Also, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text. (use the option “preformatted text”)

:+1:

3

The simple solution is to check in System Settings > Power Management and check what happens when lid is closed. Check all conditions, plugged in, on battery and low battery. If they are all set to Sleep then there is some hardware problem which you need to supply per Olli’s post

4

Thanks for your feedback. I did what you told me.

5

All of them are set to sleep, but it doesn’t function. I’m sure that it’s not a hardware issue because it’s fine when I’m using Windows or Ubuntu.

6

as @fbt89 mentioned, check your power-saving settings first.

7

I checked them, and they’re fine. What else should I do?

8

Can you suspend via the start menu normally? Just to rule some possibilities out

9 
  Mobo: ASUSTeK model: GL702VM v: 1.0 serial: <superuser required>
    UEFI: American Megatrends v: GL702VM.310 date: 04/29/2019
Battery:
  ID-1: BAT0 charge: N/A condition: N/A volts: N/A model: N/A type: Unknown
    serial: N/A status: not charging

first things first. make sure that you install the latest bios-firmware of your laptop. that should be done nevertheless before going on.

your battery isn’t detected, that could have multiple causes but make sure that you falsh the latest possible bios-firmware first.

10

I tried the start menu a few times, the first two times, the same thing happened as I close the lid. But after that, everything was ok!
I just recalled something! Sometimes when I’m trying to log out, I get an error that one of my applications which is called Nekoray, stop the computer from logging out, and I have to push the log-out button again!
Can this application be the reason of what I’m experiencing?

11

Thanks for your reply. I’m using the latest bios-firmware, and the reason that my battery isn’t detected is that I’m not using any.

12

This could be it
I’ve read about applications preventing your system from entering suspend-mode in other threads too, so maybe disabling/removing this program should do the trick?

13

I exit the application and it worked!
Thanks!
Is there any way to stop this app from preventing my system from entering suspend-mode?

14

do you need this application ? this is somethin andreoid-related stuff. never heard before.
if you don’t need it, start the software-manager and uninstall it.

15

Where I live, internet is hardly restricted, therefore I use this application. But I’m sure there are other v2ray client applications too, so if there is no way to stop this application, I’m going to uninstall it and use something else.

16

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.