Monitor no signal after power saving/standby

So I installed Manjaro on my HP Omen 15 (2018) laptop last weekend and unfortunately I am having issues with one of my monitors. I have two identical monitors (Acer XV253Q). The left monitor is connected using HDMI, and the right one using DP 1.4. Both at 144hz refresh rate. I am not using the laptop’s built in monitor, lid is closed.

When both monitors turn off due to ‘Screen energy saving’ and I wake them up by moving my mouse or press keys, only the right monitor wakes up correctly. The left monitor does turn on, but it only shows “no signal” and just turns off again. The only way to get it working again is by rebooting, or changing something in the display settings and applying it.

I found out that if I change the left monitor’s refresh rate to 120Hz instead of 144Hz, it does wake up correctly. I changed the screen energy saving switch off time to 1 minute, and tried it many times to confirm it is only happening when running 144Hz. So for some reason the issue is not occurring with 120Hz?

Why is this happening? I would like to have 144hz on my left monitor as well. :frowning_face:
I’m coming from Windows 10, there it worked fine so it is not a faulty monitor or anything.

Things I have tried that did not fix this:

  • Using Kernel 5.10.89-1 instead of 5.15.12-1
  • Add Option “HardDPMS” “False” in the device section in /etc/x11/mhwd.d/nvidia.conf
  • Only connect the left monitor.
  • Set left monitor as primary instead of right one.
cat /etc/X11/xorg.conf.d/90-mhwd.conf
# nvidia-xconfig: X configuration file generated by nvidia-xconfig
# nvidia-xconfig:  version 495.44

Section "ServerLayout"
    Identifier     "Layout0"
    Screen      0  "Screen0"
    InputDevice    "Keyboard0" "CoreKeyboard"
    InputDevice    "Mouse0" "CorePointer"
EndSection

Section "Files"
EndSection

Section "InputDevice"
    # generated from default
    Identifier     "Mouse0"
    Driver         "mouse"
    Option         "Protocol" "auto"
    Option         "Device" "/dev/psaux"
    Option         "Emulate3Buttons" "no"
    Option         "ZAxisMapping" "4 5"
EndSection

Section "InputDevice"
    # generated from default
    Identifier     "Keyboard0"
    Driver         "kbd"
EndSection

Section "Monitor"
    Identifier     "Monitor0"
    VendorName     "Unknown"
    ModelName      "Unknown"
#    Option         "DPMS"
EndSection

Section "Device"
    Identifier     "Device0"
    Driver         "nvidia"
    VendorName     "NVIDIA Corporation"
        Option "NoLogo" "1"
        Option "HardDPMS" "True"
EndSection

Section "Screen"
    Identifier     "Screen0"
    Device         "Device0"
    Monitor        "Monitor0"
    DefaultDepth    24
    SubSection     "Display"
        Depth       24
    EndSubSection
EndSection

Section "Extensions"
    Option         "COMPOSITE" "Enable"
EndSection

 
Section "InputClass"
    Identifier          "Keyboard Defaults"
    MatchIsKeyboard        "yes"
    Option              "XkbOptions" "terminate:ctrl_alt_bksp"
EndSection
xrandr (output is the same during the issue)
Screen 0: minimum 8 x 8, current 3840 x 1080, maximum 32767 x 32767
HDMI-0 connected 1920x1080+0+0 (normal left inverted right x axis y axis) 543mm x 302mm
   1920x1080     60.00 + 143.98   119.98*   84.90    59.94    50.00    23.98  
   3840x2160     59.94    50.00    29.97    25.00    23.98  
   1680x1050     59.95  
   1440x900      59.89  
   1280x1024     75.02    60.02  
   1280x960      60.00  
   1280x800      59.81  
   1280x720      60.00    59.94    50.00  
   1152x864      75.00  
   1024x768      75.03    70.07    60.00  
   800x600       75.00    72.19    60.32    56.25  
   720x576       50.00  
   720x480       59.94  
   640x480       75.00    72.81    59.94    59.93  
DP-0 connected (normal left inverted right x axis y axis)
   1920x1080    144.00 +  60.00  
   640x480       59.94  
DP-1 connected primary 1920x1080+1920+0 (normal left inverted right x axis y axis) 543mm x 302mm
   1920x1080     60.00 + 143.98*  119.98    84.90    59.94    50.00  
   1680x1050     59.95  
   1440x900      59.89  
   1280x1024     75.02    60.02  
   1280x960      60.00  
   1280x800      59.81  
   1280x720      60.00    59.94    50.00  
   1152x864      75.00  
   1024x768      75.03    70.07    60.00  
   800x600       75.00    72.19    60.32    56.25  
   720x576       50.00  
   720x480       59.94  
   640x480       75.00    72.81    59.94    59.93  
DP-2 disconnected (normal left inverted right x axis y axis)
DP-3 disconnected (normal left inverted right x axis y axis)
DP-4 disconnected (normal left inverted right x axis y axis)

inxi --admin --verbosity=7 --filter --width
System:
  Kernel: 5.15.12-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=fa611949-eabe-4011-a503-beed685a6a84 rw quiet apparmor=1
    security=apparmor udev.log_priority=3
  Console: pty pts/1 wm: kwin_x11 DM: SDDM Distro: Manjaro Linux
    base: Arch Linux
Machine:
  Type: Laptop System: HP product: OMEN by HP Laptop 15-dc0xxx v: N/A
    serial: <filter> Chassis: type: 10 serial: N/A
  Mobo: HP model: 84DB v: 93.21 serial: <filter> UEFI: AMI v: F.08
    date: 02/21/2019
Battery:
  ID-1: BAT0 charge: 45.8 Wh (100.0%) condition: 45.8/45.8 Wh (100.0%)
    volts: 17.2 min: 15.4 model: HP Primary type: Li-ion serial: N/A
    status: Full
  ID-2: hidpp_battery_0 charge: 100% condition: N/A volts: 4.2 min: N/A
    model: Logitech G Pro Wireless Gaming Mouse type: N/A serial: <filter>
    status: Full
Memory:
  RAM: total: 15.51 GiB used: 3.4 GiB (21.9%)
  Array-1: capacity: 32 GiB slots: 2 EC: None max-module-size: 16 GiB
    note: est.
  Device-1: Bottom - Slot 1 (top) size: No Module Installed
  Device-2: Bottom - Slot 2 (under) size: 16 GiB speed: 2667 MT/s type: DDR4
    detail: synchronous bus-width: 64 bits total: 64 bits manufacturer: SK Hynix
    part-no: HMA82GS6CJR8N-VK serial: <filter>
CPU:
  Info: model: Intel Core i7-8750H socket: BGA1440 (U3E1) note: check bits: 64
    type: MT MCP arch: Coffee Lake family: 6 model-id: 0x9E (158)
    stepping: 0xA (10) microcode: 0xEA
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
    L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB desc: 6x256 KiB
    L3: 9 MiB desc: 1x9 MiB
  Speed (MHz): avg: 800 min/max: 800/4100 base/boost: 3861/8300 scaling:
    driver: intel_pstate governor: powersave volts: 1.2 V ext-clock: 100 MHz
    cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 9: 800
    10: 800 11: 800 12: 800 bogomips: 52815
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon
    art avx avx2 bmi1 bmi2 bts clflush clflushopt cmov constant_tsc cpuid
    cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est
    f16c flexpriority flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window
    hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid invpcid_single lahf_lm
    lm mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae
    pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti
    pts rdrand rdseed rdtscp rep_good sdbg sep smap smep ss ssbd sse sse2
    sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
    tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt
    xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf
    mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
    IBRS_FW, STIBP: conditional, RSB filling
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA GP104BM [GeForce GTX 1070 Mobile] vendor: Hewlett-Packard
    driver: nvidia v: 495.44 alternate: nouveau,nvidia_drm bus-ID: 01:00.0
    chip-ID: 10de:1be1 class-ID: 0300
  Device-2: Cheng Uei Precision Industry (Foxlink) HP Wide Vision HD
    Integrated Webcam
    type: USB driver: uvcvideo bus-ID: 1-6:3 chip-ID: 05c8:03bc class-ID: 0e02
  Display: server: X.org 1.21.1.2 compositor: kwin_x11 driver:
    loaded: nvidia resolution: <missing: xdpyinfo>
  Message: Unable to show advanced data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl
    bus-ID: 00:1f.3 chip-ID: 8086:a348 class-ID: 0403
  Device-2: NVIDIA GP104 High Definition Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel bus-ID: 01:00.1 chip-ID: 10de:10f0
    class-ID: 0403
  Sound Server-1: ALSA v: k5.15.12-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.19 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.42 running: yes
Network:
  Device-1: Intel Cannon Lake PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:a370 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel port: 3000 bus-ID: 3c:00.0
    chip-ID: 10ec:8168 class-ID: 0200
  IF: eno1 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB
    driver: btusb v: 0.8 bus-ID: 1-14:5 chip-ID: 8087:0aaa class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
    v: 3.0 port: 5020 bus-ID: 00:17.0 chip-ID: 8086:282a rev: N/A class-ID: 0104
Drives:
  Local Storage: total: 1.14 TiB used: 565.21 GiB (48.3%)
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung
    model: MZVLW256HEHP-000H1 size: 238.47 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: CXB73H1Q temp: 30.9 C scheme: GPT
  SMART: yes health: PASSED on: 43d 11h cycles: 1,197
    read-units: 22,617,704 [11.5 TB] written-units: 21,106,856 [10.8 TB]
  ID-2: /dev/sda maj-min: 8:0 vendor: Crucial model: CT1000MX500SSD1
    family: Micron Client SSDs size: 931.51 GiB block-size: physical: 4096 B
    logical: 512 B sata: 3.3 speed: 6.0 Gb/s type: SSD serial: <filter>
    rev: 023 temp: 40 C scheme: GPT
  SMART: yes state: enabled health: PASSED on: 133d 23h cycles: 858
    written: 2.75 TiB
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 238.17 GiB size: 233.38 GiB (97.99%)
    used: 24.84 GiB (10.6%) fs: ext4 block-size: 4096 B dev: /dev/nvme0n1p2
    maj-min: 259:2 label: N/A uuid: fa611949-eabe-4011-a503-beed685a6a84
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 288 KiB (0.1%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1
    maj-min: 259:1 label: NO_LABEL uuid: 468E-7275
  ID-3: /run/media/eric/MX500 raw-size: 906.5 GiB size: 906.5 GiB (100.00%)
    used: 540.37 GiB (59.6%) fs: ntfs block-size: 4096 B dev: /dev/sda2
    maj-min: 8:2 label: MX500 uuid: D038DEE938DECE1A
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/sda1 maj-min: 8:1 size: 16 MiB fs: N/A label: N/A uuid: N/A
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-2: 1-1:2 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s
    power: 100mA chip-ID: 05e3:0610 class-ID: 0900
  Hub-3: 1-1.1:9 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s
    power: 100mA chip-ID: 05e3:0610 class-ID: 0900
  Device-1: 1-1.1.2:10 info: Logitech USB Receiver type: Keyboard,Mouse,HID
    driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s
    power: 98mA chip-ID: 046d:c539 class-ID: 0300
  Device-2: 1-1.3:6 info: Logitech G Pro Wireless Gaming Mouse
    type: Mouse,Keyboard,HID driver: logitech-hidpp-device,usbhid interfaces: 3
    rev: 2.0 speed: 12 Mb/s power: 498mA chip-ID: 046d:c088 class-ID: 0300
    serial: <filter>
  Device-3: 1-1.4:8 info: Hoksi DGK68C type: Keyboard,HID
    driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s
    power: 500mA chip-ID: 2f68:4001 class-ID: 0300
  Device-4: 1-6:3 info: Cheng Uei Precision Industry (Foxlink) HP Wide
    Vision HD Integrated Webcam
    type: Video driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s
    power: 500mA chip-ID: 05c8:03bc class-ID: 0e02
  Device-5: 1-14:5 info: Intel Bluetooth 9460/9560 Jefferson Peak (JfP)
    type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 8087:0aaa class-ID: e001
  Hub-4: 2-0:1 info: Super-speed hub ports: 8 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-5: 2-1:2 info: Genesys Logic GL3523 Hub ports: 4 rev: 3.1
    speed: 5 Gb/s chip-ID: 05e3:0620 class-ID: 0900
  Hub-6: 2-1.1:4 info: Genesys Logic GL3523 Hub ports: 4 rev: 3.1
    speed: 5 Gb/s chip-ID: 05e3:0620 class-ID: 0900
Sensors:
  System Temperatures: cpu: 49.0 C pch: 49.0 C mobo: N/A gpu: nvidia
    temp: 45 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 330 Uptime: 2h 32m wakeups: 14 Init: systemd v: 250
  tool: systemctl Compilers: gcc: N/A Packages: pacman: 1232 lib: 336
  flatpak: 0 Shell: Zsh (sudo) v: 5.8 default: Bash v: 5.1.12
  running-in: konsole inxi: 3.3.11
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