I have had this issue since I installed Manjaro more than a year ago.
I’m using a thunderbolt dock station with two monitors. The problem always happens with the same monitor. I’ve swapped the cables already. Also, this does not happen with other laptops or with this laptop when I boot into Windows (yeah, I have some software that requires me to keep windows!).
I have read several articles during the last year, without any luck getting the issue fixed.
Any ideas of what I can try?
> lspci -k | grep -A 2 -E "(VGA|3D)"
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
DeviceName: Onboard IGD
Subsystem: Dell UHD Graphics 620
> inxi --admin --verbosity=7 --filter --no-host
System:
Kernel: 6.6.26-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc avail: acpi_pm parameters: BOOT_IMAGE=/vmlinuz-6.6-x86_64
root=UUID=2f59c53d-f669-48fb-a956-3d5e1b4008b7 rw rootflags=subvol=@
resume=UUID=19d6a887-5054-4544-967a-b0bcff19cb9c udev.log_priority=3
Desktop: KDE Plasma v: 5.27.11 tk: Qt v: 5.15.12 info: frameworks
v: 5.115.0 wm: kwin_wayland vt: 1 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
Type: Laptop System: Dell product: XPS 13 9370 v: N/A
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: Dell model: 0F6P3V v: A00 serial: <superuser required> part-nu: 07E6
uuid: <superuser required> UEFI: Dell v: 1.21.0 date: 07/06/2022
Battery:
ID-1: BAT0 charge: 41.0 Wh (100.0%) condition: 41.0/52.0 Wh (78.9%)
volts: 8.6 min: 7.6 model: LGC-LGC6.73 DELL H754V79 type: Li-poly
serial: <filter> status: full
Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M325
serial: <filter> charge: 55% (should be ignored) rechargeable: yes
status: discharging
Memory:
System RAM: total: 16 GiB available: 15.34 GiB used: 4.66 GiB (30.4%)
Message: For most reliable report, use superuser + dmidecode.
Array-1: capacity: 16 GiB slots: 2 modules: 2 EC: None
max-module-size: 8 GiB note: est.
Device-1: System Board Memory type: LPDDR3 detail: synchronous unbuffered
(unregistered) size: 8 GiB speed: 2133 MT/s volts: curr: 1 min: 1.25
max: 1.25 width (bits): data: 64 total: 64 manufacturer: Micron
part-no: MT52L1G32D4PG-093 serial: N/A
Device-2: System Board Memory type: LPDDR3 detail: synchronous unbuffered
(unregistered) size: 8 GiB speed: 2133 MT/s volts: curr: 1 min: 1.25
max: 1.25 width (bits): data: 64 total: 64 manufacturer: Micron
part-no: MT52L1G32D4PG-093 serial: N/A
CPU:
Info: model: Intel Core i7-8550U bits: 64 type: MT MCP arch: Coffee Lake
gen: core 8 level: v3 note: check built: 2017 process: Intel 14nm family: 6
model-id: 0x8E (142) stepping: 0xA (10) microcode: 0xF4
Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
L3: 8 MiB desc: 1x8 MiB
Speed (MHz): avg: 550 high: 800 min/max: 400/4000 scaling:
driver: intel_pstate governor: powersave cores: 1: 400 2: 800 3: 400 4: 400
5: 800 6: 800 7: 400 8: 400 bogomips: 32012
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida
intel_pt invpcid lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr
mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge
pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg sep
sgx smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2
tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic
xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
Vulnerabilities:
Type: gather_data_sampling mitigation: Microcode
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
Type: reg_file_data_sampling status: Not affected
Type: retbleed mitigation: IBRS
Type: spec_rstack_overflow status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: IBRS; IBPB: conditional; STIBP: conditional;
RSB filling; PBRSB-eIBRS: Not affected; BHI: Not affected
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel UHD Graphics 620 vendor: Dell driver: i915 v: kernel
arch: Gen-9.5 process: Intel 14nm built: 2016-20 ports: active: DP-2,DP-5
off: eDP-1 empty: DP-1,DP-3,DP-4 bus-ID: 00:02.0 chip-ID: 8086:5917
class-ID: 0300
Device-2: Realtek Integrated_Webcam_HD driver: uvcvideo type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-5:2 chip-ID: 0bda:58f4
class-ID: 0e02 serial: <filter>
Device-3: Logitech C920 HD Pro Webcam driver: snd-usb-audio,uvcvideo
type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-1.3.3:7
chip-ID: 046d:0892 class-ID: 0102 serial: <filter>
Display: wayland server: X.org v: 1.21.1.12 with: Xwayland v: 23.2.6
compositor: kwin_wayland driver: X: loaded: modesetting
alternate: fbdev,vesa dri: iris gpu: i915 d-rect: 3840x1080 display-ID: 0
Monitor-1: DP-2 pos: primary,left res: 1920x1080 size: N/A modes: N/A
Monitor-2: DP-5 pos: right res: 1920x1080 size: N/A modes: N/A
API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
device: 1 drv: swrast surfaceless: drv: iris wayland: drv: iris x11:
drv: iris inactive: gbm
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.0.2-manjaro1.1
glx-v: 1.4 direct-render: yes renderer: Mesa Intel UHD Graphics 620 (KBL
GT2) device-ID: 8086:5917 memory: 14.99 GiB unified: yes display-ID: :1.0
API: Vulkan Message: No Vulkan data available.
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver: snd_hda_intel
v: kernel alternate: snd_soc_skl,snd_soc_avs bus-ID: 00:1f.3
chip-ID: 8086:9d71 class-ID: 0403
Device-2: Realtek USB Audio driver: hid-generic,usbhid type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-1.3.1:5 chip-ID: 0bda:48f0
class-ID: 0300
Device-3: Logitech C920 HD Pro Webcam driver: snd-usb-audio,uvcvideo
type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-1.3.3:7
chip-ID: 046d:0892 class-ID: 0102 serial: <filter>
Device-4: GN Netcom Jabra SPEAK 410 USB driver: jabra,snd-usb-audio,usbhid
type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-1.4.3:9
chip-ID: 0b0e:0412 class-ID: 0300 serial: <filter>
API: ALSA v: k6.6.26-1-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: JACK v: 1.9.22 status: off tools: N/A
Server-2: PipeWire v: 1.0.3 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter
vendor: Rivet Networks Killer 1435 Wireless-AC driver: ath10k_pci v: kernel
pcie: gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 02:00.0 chip-ID: 168c:003e
class-ID: 0280 temp: 50.0 C
IF: wlp2s0 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
Device-2: Realtek RTL8153 Gigabit Ethernet Adapter driver: r8152 type: USB
rev: 3.0 speed: 5 Gb/s lanes: 1 mode: 3.2 gen-1x1 bus-ID: 4-1.3.4:6
chip-ID: 0bda:8153 class-ID: 0000 serial: <filter>
IF: enp60s0u1u3u4 state: down mac: <filter>
IF-ID-1: docker0 state: down mac: <filter>
IP v4: <filter> scope: global broadcast: <filter>
Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
WAN IP: <filter>
Bluetooth:
Device-1: Foxconn / Hon Hai driver: btusb v: 0.8 type: USB rev: 1.1
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-7:3 chip-ID: 0489:e0a2
class-ID: e001
Report: rfkill ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
rfk-block: hardware: no software: yes address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 931.51 GiB used: 364.05 GiB (39.1%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 990 PRO 1TB
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 3B2QJXD7 temp: 44.9 C
scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 64 GiB size: 64 GiB (100.00%) used: 39.51 GiB (61.7%)
fs: btrfs dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
uuid: 2f59c53d-f669-48fb-a956-3d5e1b4008b7
ID-2: /boot raw-size: 512 MiB size: 487.2 MiB (95.16%)
used: 140.9 MiB (28.9%) fs: ext4 dev: /dev/nvme0n1p9 maj-min: 259:4
label: N/A uuid: 30d5806c-2f4e-42ee-a6c5-f436f82d211d
ID-3: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
used: 172 KiB (0.0%) fs: vfat dev: /dev/nvme0n1p10 maj-min: 259:5 label: N/A
uuid: 43A9-C62B
ID-4: /home raw-size: 848.51 GiB size: 848.51 GiB (100.00%)
used: 324.4 GiB (38.2%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: c41cbbec-eddb-477e-9ef3-3a52e8a20f66
ID-5: /var/cache raw-size: 64 GiB size: 64 GiB (100.00%)
used: 39.51 GiB (61.7%) fs: btrfs dev: /dev/nvme0n1p1 maj-min: 259:1
label: N/A uuid: 2f59c53d-f669-48fb-a956-3d5e1b4008b7
ID-6: /var/log raw-size: 64 GiB size: 64 GiB (100.00%)
used: 39.51 GiB (61.7%) fs: btrfs dev: /dev/nvme0n1p1 maj-min: 259:1
label: N/A uuid: 2f59c53d-f669-48fb-a956-3d5e1b4008b7
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
compressor: zstd max-pool: 20%
ID-1: swap-1 type: partition size: 18 GiB used: 5.8 MiB (0.0%)
priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3 label: N/A
uuid: 19d6a887-5054-4544-967a-b0bcff19cb9c
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Device-1: 1-5:2 info: Realtek Integrated_Webcam_HD type: video
driver: uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s)
lanes: 1 mode: 2.0 power: 500mA chip-ID: 0bda:58f4 class-ID: 0e02
serial: <filter>
Device-2: 1-7:3 info: Foxconn / Hon Hai type: bluetooth driver: btusb
interfaces: 2 rev: 1.1 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1
power: 100mA chip-ID: 0489:e0a2 class-ID: e001
Device-3: 1-10:4 info: Shenzhen Goodix Fingerprint Reader
type: abstract (modem),CDC-data driver: cdc_acm interfaces: 2 rev: 2.0
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
chip-ID: 27c6:5385 class-ID: 0a00 serial: <filter>
Hub-2: 2-0:1 info: super-speed hub ports: 6 rev: 3.0
speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
class-ID: 0900
Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 2 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Hub-4: 3-1:2 info: Genesys Logic Hub ports: 4 rev: 2.1
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 05e3:0610
class-ID: 0900
Hub-5: 3-1.3:3 info: Genesys Logic Hub ports: 4 rev: 2.1
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 05e3:0612
class-ID: 0900
Device-1: 3-1.3.1:5 info: Realtek USB Audio type: HID
driver: hid-generic,usbhid interfaces: 1 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
chip-ID: 0bda:48f0 class-ID: 0300
Device-2: 3-1.3.3:7 info: Logitech C920 HD Pro Webcam type: video,audio
driver: snd-usb-audio,uvcvideo interfaces: 4 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 500mA
chip-ID: 046d:0892 class-ID: 0102 serial: <filter>
Hub-6: 3-1.4:4 info: Genesys Logic USB2.1 Hub ports: 4 rev: 2.1
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 05e3:0611
class-ID: 0900
Device-1: 3-1.4.1:6 info: Apple Aluminium Keyboard (ANSI)
type: keyboard,mouse driver: apple,usbhid interfaces: 2 rev: 2.0
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
chip-ID: 05ac:024f class-ID: 0301
Device-2: 3-1.4.2:8 info: Logitech Unifying Receiver type: mouse,HID
driver: logitech-djreceiver,usbhid interfaces: 2 rev: 2.0
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 98mA
chip-ID: 046d:c52f class-ID: 0300
Device-3: 3-1.4.3:9 info: GN Netcom Jabra SPEAK 410 USB type: audio,HID
driver: jabra,snd-usb-audio,usbhid interfaces: 4 rev: 2.0
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 500mA
chip-ID: 0b0e:0412 class-ID: 0300 serial: <filter>
Hub-7: 4-0:1 info: super-speed hub ports: 2 rev: 3.1
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
class-ID: 0900
Hub-8: 4-1:2 info: Genesys Logic USB3.2 Hub ports: 4 rev: 3.2
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 05e3:0625
class-ID: 0900
Hub-9: 4-1.3:3 info: Genesys Logic USB3.2 Hub ports: 4 rev: 3.2
speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 05e3:0621
class-ID: 0900
Device-1: 4-1.3.2:5 info: Genesys Logic USB Storage type: mass storage
driver: usb-storage interfaces: 1 rev: 3.2 speed: 5 Gb/s (596.0 MiB/s)
lanes: 1 mode: 3.2 gen-1x1 power: 896mA chip-ID: 05e3:0754 class-ID: 0806
serial: <filter>
Device-2: 4-1.3.4:6 info: Realtek RTL8153 Gigabit Ethernet Adapter
type: Network driver: r8152 interfaces: 1 rev: 3.0
speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 power: 288mA
chip-ID: 0bda:8153 class-ID: 0000 serial: <filter>
Hub-10: 4-1.4:4 info: Genesys Logic GL3523 Hub ports: 4 rev: 3.2
speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 05e3:0620
class-ID: 0900
Sensors:
System Temperatures: cpu: 51.0 C pch: 48.0 C mobo: 40.0 C sodimm: SODIMM C
Fan Speeds (rpm): cpu: 0
Info:
Processes: 306 Power: uptime: 3h 37m states: freeze,mem,disk suspend: s2idle
avail: deep wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 6.13 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 255 default: graphical
tool: systemctl
Packages: pm: pacman pkgs: 1744 libs: 399 tools: pamac pm: flatpak pkgs: 0
Compilers: clang: 16.0.6 gcc: 13.2.1 Shell: Zsh v: 5.9 default: Bash
v: 5.2.26 running-in: konsole inxi: 3.3.33