I would like to connect my MSI Prestige 15 A10SC to a LG 32UP550-W monitor via Type-C port but it doesn’t work.
No display, only charging. lsusb can detect the monitor.
The spec of the laptop states the type-C port support DP and Thunderbolt 3 so I believe the display output is possible.
Anyone has experience of how to make it works?
lsusb: Device 010 is the monitor
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 5986:211c Bison Electronics Inc. HD Webcam
Bus 001 Device 003: ID 06cb:009b Synaptics, Inc.
Bus 001 Device 010: ID 043e:9c07 LG Electronics USA, Inc. BillBoard Device
Bus 001 Device 009: ID 0bda:5411 Realtek Semiconductor Corp. RTS5411 Hub
Bus 001 Device 006: ID 8087:0026 Intel Corp. AX201 Bluetooth
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
kernel:
Linux terry-manjaro 5.15.114-2-MANJARO #1 SMP PREEMPT Sun Jun 4 10:32:43 UTC 2023 x86_64 GNU/Linux
Upgraded the kernel to 6.1.31 but still not working. dmesg shows an error when I connect the type-c cable:
[ 179.405409] usb 1-5: new high-speed USB device number 9 using xhci_hcd
[ 179.563567] usb 1-5: New USB device found, idVendor=0bda, idProduct=5411, bcdDevice= 1.49
[ 179.563594] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 179.563606] usb 1-5: Product: 4-Port USB 2.0 Hub
[ 179.563616] usb 1-5: Manufacturer: Generic
[ 179.569866] hub 1-5:1.0: USB hub found
[ 179.572097] hub 1-5:1.0: 4 ports detected
[ 179.858448] usb 1-5.4: new full-speed USB device number 10 using xhci_hcd
[ 179.952966] usb 1-5.4: not running at top speed; connect to a high speed hub
[ 179.956559] usb 1-5.4: New USB device found, idVendor=043e, idProduct=9c07, bcdDevice= 1.00
[ 179.956587] usb 1-5.4: New USB device strings: Mfr=17, Product=18, SerialNumber=19
[ 179.956600] usb 1-5.4: Product: BillBoard Device
[ 179.956609] usb 1-5.4: Manufacturer: Realtek
[ 179.956617] usb 1-5.4: SerialNumber: 123456789ABCDEFGH
[ 181.466927] ucsi_acpi USBC000:00: unknown error 4100
[ 181.466950] ucsi_acpi USBC000:00: UCSI_GET_PDOS failed (-5)
[ 182.553049] ucsi_acpi USBC000:00: unknown error 4100
[ 182.553072] ucsi_acpi USBC000:00: UCSI_GET_PDOS failed (-5)
$ uname -a
Linux terry-manjaro 6.1.31-2-MANJARO #1 SMP PREEMPT_DYNAMIC Sun Jun 4 12:31:46 UTC 2023 x86_64 GNU/Linux