Microsoft teams screen sharing error

Support AUR
1

Hello, I have a problem at the moment I need to share my screen in a teams call, after the browser asks for permissions, I click on share, laptop screen, it shows a message saying: video doesnt work, unable to access the camera, tried it in firefox and chromium but same thin happens, thank you for any help that you can give me

System:
  Kernel: 6.13.12-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
    clocksource: hpet avail: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.13-x86_64
    root=UUID=33bf74d0-d7fc-4f9a-a5f5-e44d697359d9 rw quiet splash
    resume=UUID=88039775-a6fb-4351-8e04-06849fc66475 udev.log_priority=3
  Desktop: KDE Plasma v: 6.3.4 tk: Qt v: N/A info: frameworks v: 6.13.0
    wm: kwin_wayland with: krunner vt: 1 dm: SDDM Distro: Manjaro
    base: Arch Linux
Machine:
  Type: Laptop System: Acer product: Nitro AN515-44 v: V1.04
    serial: <superuser required>
  Mobo: RO model: Stonic_RNS v: V1.04 serial: <superuser required>
    part-nu: 0000000000000000 uuid: <superuser required> UEFI: Insyde v: 1.04
    date: 02/04/2021
Battery:
  ID-1: BAT1 charge: 23.1 Wh (67.2%) condition: 34.4/57.5 Wh (59.9%)
    volts: 15.0 min: 15.4 model: LGC AP18E8M type: Li-ion serial: <filter>
    status: discharging
Memory:
  System RAM: total: 16 GiB available: 14.99 GiB used: 8.76 GiB (58.4%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 64 GiB slots: 2 modules: 2 EC: None
    max-module-size: 32 GiB note: est.
  Device-1: Channel-A DIMM 0 type: DDR4 detail: synchronous unbuffered
    (unregistered) size: 8 GiB speed: 3200 MT/s volts: note: check curr: 1
    min: 1 max: 1 width (bits): data: 64 total: 64
    manufacturer: Micron Technology part-no: 8ATF1G64HZ-3G2J1 serial: <filter>
  Device-2: Channel-B DIMM 0 type: DDR4 detail: synchronous unbuffered
    (unregistered) size: 8 GiB speed: 3200 MT/s volts: note: check curr: 1
    min: 1 max: 1 width (bits): data: 64 total: 64
    manufacturer: Micron Technology part-no: 8ATF1G64HZ-3G2J1 serial: <filter>
CPU:
  Info: model: AMD Ryzen 7 4800H with Radeon Graphics bits: 64 type: MT MCP
    arch: Zen 2 gen: 2 level: v3 note: check built: 2020-22
    process: TSMC n7 (7nm) family: 0x17 (23) model-id: 0x60 (96) stepping: 1
    microcode: 0x860010D
  Topology: cpus: 1x dies: 1 clusters: 1 cores: 8 threads: 16 tpc: 2
    smt: enabled cache: L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB
    desc: 8x512 KiB L3: 8 MiB desc: 2x4 MiB
  Speed (MHz): avg: 1400 min/max: 1400/2900 boost: enabled scaling:
    driver: acpi-cpufreq governor: schedutil cores: 1: 1400 2: 1400 3: 1400
    4: 1400 5: 1400 6: 1400 7: 1400 8: 1400 9: 1400 10: 1400 11: 1400 12: 1400
    13: 1400 14: 1400 15: 1400 16: 1400 bogomips: 92624
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
    constant_tsc cpb cppc cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
    cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid
    f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibrs ibs
    irperf lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe
    msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae
    pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
    pfthreshold pge pni popcnt pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a
    rdtscp rep_good sep sha_ni skinit smap smca smep ssbd sse sse2 sse4_1
    sse4_2 sse4a ssse3 stibp succor svm svm_lock syscall tce topoext tsc
    tsc_scale umip v_spec_ctrl v_vmsave_vmload vgif vmcb_clean vme vmmcall
    wbnoinvd wdt xgetbv1 xsave xsavec xsaveerptr xsaveopt xtopology
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT enabled with STIBP
    protection
  Type: spec_rstack_overflow mitigation: Safe RET
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; STIBP:
    always-on; RSB filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q]
    vendor: Acer Incorporated ALI driver: nvidia v: 570.144
    alternate: nouveau,nvidia_drm non-free: 550-570.xx+ status: current (as of
    2025-04; EOL~2026-12-xx) arch: Turing code: TUxxx process: TSMC 12nm FF
    built: 2018-2022 pcie: gen: 1 speed: 2.5 GT/s lanes: 8 link-max: gen: 3
    speed: 8 GT/s lanes: 16 ports: active: none empty: HDMI-A-1 bus-ID: 01:00.0
    chip-ID: 10de:1f99 class-ID: 0300
  Device-2: Advanced Micro Devices [AMD/ATI] Renoir [Radeon Vega Series /
    Radeon Mobile Series] vendor: Acer Incorporated ALI driver: amdgpu
    v: kernel arch: GCN-5 code: Vega process: GF 14nm built: 2017-20 pcie:
    gen: 4 speed: 16 GT/s lanes: 16 ports: active: eDP-1 empty: none
    bus-ID: 05:00.0 chip-ID: 1002:1636 class-ID: 0300 temp: 41.0 C
  Device-3: Quanta HD User Facing driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-3:2 chip-ID: 0408:a061
    class-ID: 0e02
  Display: wayland server: X.org v: 1.21.1.16 with: Xwayland v: 24.1.6
    compositor: kwin_wayland driver: X: loaded: amdgpu,nvidia
    unloaded: modesetting,nouveau alternate: fbdev,nv,vesa dri: radeonsi
    gpu: amdgpu display-ID: 0
  Monitor-1: eDP-1 model: Najing CEC Panda 0x004d built: 2019 res:
    mode: 1920x1080 hz: 144 scale: 120% (1.2) to: 1600x900 dpi: 142 gamma: 1.2
    size: 344x194mm (13.54x7.64") diag: 395mm (15.5") ratio: 16:9 modes:
    max: 1920x1080 min: 640x480
  API: EGL v: 1.5 hw: drv: nvidia nouveau drv: nvidia drv: amd radeonsi
    platforms: device: 0 drv: nvidia device: 1 drv: nouveau device: 2
    drv: radeonsi device: 3 drv: swrast gbm: drv: nvidia surfaceless:
    drv: nvidia wayland: drv: radeonsi x11: drv: radeonsi
  API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: amd mesa v: 25.0.4-arch1.1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon Graphics (radeonsi renoir
    ACO DRM 3.61 6.13.12-1-MANJARO) device-ID: 1002:1636 memory: 500 MiB
    unified: no display-ID: :1.0
  API: Vulkan v: 1.4.309 layers: 5 device: 0 type: discrete-gpu
    name: NVIDIA GeForce GTX 1650 driver: nvidia v: 570.144 device-ID: 10de:1f99
    surfaces: xcb,xlib,wayland device: 1 type: integrated-gpu name: AMD Radeon
    Graphics (RADV RENOIR) driver: mesa radv v: 25.0.4-arch1.1
    device-ID: 1002:1636 surfaces: xcb,xlib,wayland
  Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
    de: kscreen-console,kscreen-doctor gpu: nvidia-settings,nvidia-smi
    wl: wayland-info x11: xdpyinfo, xprop, xrandr
Audio:
  Device-1: Advanced Micro Devices [AMD] ACP/ACP3X/ACP6x Audio Coprocessor
    vendor: Acer Incorporated ALI driver: N/A alternate: snd_pci_acp3x,
    snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x, snd_acp_pci,
    snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir, snd_sof_amd_rembrandt,
    snd_sof_amd_vangogh, snd_sof_amd_acp63, snd_sof_amd_acp70 pcie: gen: 4
    speed: 16 GT/s lanes: 16 bus-ID: 05:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-2: Advanced Micro Devices [AMD] Family 17h/19h/1ah HD Audio
    vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel pcie: gen: 4
    speed: 16 GT/s lanes: 16 bus-ID: 05:00.6 chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.13.12-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: PipeWire v: 1.4.2 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek Killer E2600 GbE vendor: Acer Incorporated ALI
    driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 2000
    bus-ID: 03:00.0 chip-ID: 10ec:2600 class-ID: 0200
  IF: enp3s0 state: down mac: <filter>
  Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: gen: 2
    speed: 5 GT/s lanes: 1 bus-ID: 04:00.0 chip-ID: 8086:2723 class-ID: 0280
  IF: wlp4s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel AX200 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-4:2 chip-ID: 8087:0029
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 7 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 1.14 TiB used: 497.54 GiB (42.5%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: PC SN530
    SDBPNPZ-256G-1014 size: 238.47 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: 21103900 temp: 36.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Western Digital model: WD10SPZX-21Z10T0
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 5400 serial: <filter> fw-rev: 1A02 scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 221.67 GiB size: 217.14 GiB (97.95%)
    used: 72.57 GiB (33.4%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 33bf74d0-d7fc-4f9a-a5f5-e44d697359d9
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 296 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
    uuid: 1048-3BA0
  ID-3: /data raw-size: 931.51 GiB size: 915.81 GiB (98.31%)
    used: 424.97 GiB (46.4%) fs: ext4 dev: /dev/sda1 maj-min: 8:1 label: N/A
    uuid: 759f8476-f3a7-4349-9c7a-f9842ff6395f
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: no
  ID-1: swap-1 type: partition size: 16.5 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/nvme0n1p3 maj-min: 259:3 label: swap
    uuid: 88039775-a6fb-4351-8e04-06849fc66475
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-4:2 info: Intel AX200 Bluetooth type: bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1
    power: 100mA chip-ID: 8087:0029 class-ID: e001
  Hub-2: 2-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-3:2 info: Quanta HD User Facing type: video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0
    power: 500mA chip-ID: 0408:a061 class-ID: 0e02
  Hub-4: 4-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 42.9 C mobo: N/A gpu: amdgpu temp: 41.0 C
  Fan Speeds (rpm): N/A
Info:
  Processes: 427 Power: uptime: 1d 8h 38m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 4 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 5.96 GiB services: org_kde_powerdevil,
    power-profiles-daemon, upowerd Init: systemd v: 257 default: graphical
    tool: systemctl
  Packages: pm: pacman pkgs: 1695 libs: 485 tools: pamac,yay Compilers:
    clang: 19.1.7 gcc: 14.2.1 alt: 13 Shell: Zsh v: 5.9 default: Bash v: 5.2.37
    running-in: konsole inxi: 3.3.38
2

Hi @guillopacheco,

Have you tried in X11 yet?

3

You might be better using an installed version such as Flatpak or from the AUR. (I use the latter on Manjaro, the former on Mint).

Whilst far from perfect, hopefully the Linux client will see some improvement and is likely more capable than a browser-based instance.

I would hazard a guess that the browsers are somewhat restricted regarding what system resources they can access. :man_shrugging:

4

Use a Chromium-based browser. For this reason, I’ve switched to Vivaldi for work-related browsing. It just works better than Firefox.

There is no AUR or flatpak or any other MS-Teams client. It only works in the browser.

And use X11, not Wayland. Screen sharing is notoriously bad with wayland. (The security concept does not allow that, and poking holes doesn’t make much sense, right?)

5

Are you sure about that? :wink:

pamac search -a teams-for-linux 
teams-for-linux-wayland-hook  2-1                                            AUR
    Pacman hook to change teams-for-linux to start with electron flags to
    start with wayland after install or upgrade.
teams-for-linux-git  1.11.3.r0.gb411431-1                                    AUR
    Unofficial Microsoft Teams client for Linux using system electron (main
    branch).
teams-for-linux-bin  1.12.5-1                                                AUR
    Unofficial Microsoft Teams for Linux client (binary version)
teams-for-linux  1.12.6-1                                                    AUR
    Unofficial Microsoft Teams client for Linux using Electron.

I’ve just installed the last one in the list on my other machine, as I’m temporarily using my Mint HDD in this one.

On Mint I used:

sudo flatpak remote-add --if-not-exists flathub https://flathub.org/repo/flathub.flatpakrepo

flatpak install flathub com.github.IsmaelMartinez.teams_for_linux

… Should work on Manjaro as well, but check first! (I’d never used Flatpak before this).

3 Likes
6

thank you for your response, yes i,ve tried x11 and same thing, I’ll try the flatpak

7

thank you for your response, I was working this last year with brave, the error appeared and then tried with chromium and firefox. I’ll try the flatpak and aur.

8

thank you!, I installed the AUR package and the screen sharing worked again.

2 Likes
9

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