Microphone of Headphone not detected on HP Pavilion 550

Hi everyone, I recently try the headphone that i use on my phone in my pc and I notice that the Microphone is not detected…

If I go to “Audio” in plasma settings I see this:

I also tried with PulseAudio and I got this…

immagine

…What is it wrong?

pacmd list-cards
2 card(s) available.
    index: 0
        name: <alsa_card.pci-0000_01_00.1>
        driver: <module-alsa-card.c>
        owner module: 6
        properties:
                alsa.card = "1"
                alsa.card_name = "HDA NVidia"
                alsa.long_card_name = "HDA NVidia at 0xdf080000 irq 17"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:01:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1"
                device.bus = "pci"
                device.vendor.id = "10de"
                device.vendor.name = "NVIDIA Corporation"
                device.product.id = "0e0f"
                device.product.name = "GK208 HDMI/DP Audio Controller"
                device.string = "1"
                device.description = "GK208 HDMI/DP Audio Controller"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                output:hdmi-stereo: Uscita «Digital Stereo (HDMI)» (priority 5900, available: no)
                output:hdmi-surround: Uscita «Digital Surround 5.1 (HDMI)» (priority 800, available: no)
                output:hdmi-surround71: Uscita «Digital Surround 7.1 (HDMI)» (priority 800, available: no)
                output:hdmi-stereo-extra1: Uscita «Digital Stereo (HDMI 2)» (priority 5700, available: unknown)
                output:hdmi-stereo-extra2: Uscita «Digital Stereo (HDMI 3)» (priority 5700, available: no)
                output:hdmi-surround-extra2: Uscita «Digital Surround 5.1 (HDMI 3)» (priority 600, available: no)
                output:hdmi-surround71-extra2: Uscita «Digital Surround 7.1 (HDMI 3)» (priority 600, available: no)
                output:hdmi-stereo-extra3: Uscita «Digital Stereo (HDMI 4)» (priority 5700, available: no)
                output:hdmi-surround-extra3: Uscita «Digital Surround 5.1 (HDMI 4)» (priority 600, available: no)
                output:hdmi-surround71-extra3: Uscita «Digital Surround 7.1 (HDMI 4)» (priority 600, available: no)
                output:hdmi-stereo-extra4: Uscita «Digital Stereo (HDMI 5)» (priority 5700, available: no)
                output:hdmi-surround-extra4: Uscita «Digital Surround 5.1 (HDMI 5)» (priority 600, available: no)
                output:hdmi-surround71-extra4: Uscita «Digital Surround 7.1 (HDMI 5)» (priority 600, available: no)
                off: Spento (priority 0, available: unknown)
        active profile: <output:hdmi-stereo-extra1>
        sinks:
                alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1/#0: GK208 HDMI/DP Audio Controller Digital Stereo (HDMI 2)
        sources:
                alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1.monitor/#0: Monitor of GK208 HDMI/DP Audio Controller Digital Stereo (HDMI 2)
        ports:
                hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "video-display"
                                device.product.name = "Monitor TV"
                hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
    index: 1
        name: <alsa_card.pci-0000_00_1f.3>
        driver: <module-alsa-card.c>
        owner module: 7
        properties:
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xdf320000 irq 128"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1f.3"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "a170"
                device.product.name = "100 Series/C230 Series Chipset Family HD Audio Controller"
                device.form_factor = "internal"
                device.string = "0"
                device.description = "Audio interno"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                input:analog-stereo: Ingresso «Stereo analogico» (priority 65, available: no)
                output:analog-stereo: Uscita «Stereo analogico» (priority 6500, available: unknown)
                output:analog-stereo+input:analog-stereo: Duplex stereo analogico (priority 6565, available: no)
                off: Spento (priority 0, available: unknown)
        active profile: <output:analog-stereo>
        sinks:
                alsa_output.pci-0000_00_1f.3.analog-stereo/#3: Audio interno Stereo analogico
        sources:
                alsa_output.pci-0000_00_1f.3.analog-stereo.monitor/#4: Monitor of Audio interno Stereo analogico
        ports:
                analog-input-mic: Microfono (priority 8700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-linein: Line-In (priority 8100, latency offset 0 usec, available: no)
                        properties:

                analog-output-lineout: Line-Out (priority 9000, latency offset 0 usec, available: no)
                        properties:

                analog-output-headphones: Cuffie analogiche (priority 9900, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "audio-headphones"

pacmd list-sources
2 source(s) available.
    index: 0
        name: <alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1.monitor>
        driver: <module-alsa-card.c>
        flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 1030
        volume: front-left: 65536 / 100% / 0,00 dB,   front-right: 65536 / 100% / 0,00 dB
                balance 0,00
        base volume: 65536 / 100% / 0,00 dB
        volume steps: 65537
        muted: no
        current latency: 0,00 ms
        max rewind: 0 KiB
        sample spec: s16le ch 2 44100 Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 0,00 ms; range is 0,50 .. 1999,82 ms
        monitor_of: 0
        card: 0 <alsa_card.pci-0000_01_00.1>
        module: 6
        properties:
                device.description = "Monitor of GK208 HDMI/DP Audio Controller Digital Stereo (HDMI 2)"
                device.class = "monitor"
                alsa.card = "1"
                alsa.card_name = "HDA NVidia"
                alsa.long_card_name = "HDA NVidia at 0xdf080000 irq 17"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:01:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1"
                device.bus = "pci"
                device.vendor.id = "10de"
                device.vendor.name = "NVIDIA Corporation"
                device.product.id = "0e0f"
                device.product.name = "GK208 HDMI/DP Audio Controller"
                device.string = "1"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
  * index: 4
        name: <alsa_output.pci-0000_00_1f.3.analog-stereo.monitor>
        driver: <module-alsa-card.c>
        flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 1030
        volume: front-left: 65536 / 100% / 0,00 dB,   front-right: 65536 / 100% / 0,00 dB
                balance 0,00
        base volume: 65536 / 100% / 0,00 dB
        volume steps: 65537
        muted: no
        current latency: 0,00 ms
        max rewind: 0 KiB
        sample spec: s16le ch 2 44100 Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 0,00 ms; range is 0,50 .. 2000,00 ms
        monitor_of: 3
        card: 1 <alsa_card.pci-0000_00_1f.3>
        module: 7
        properties:
                device.description = "Monitor of Audio interno Stereo analogico"
                device.class = "monitor"
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xdf320000 irq 128"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1f.3"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "a170"
                device.product.name = "100 Series/C230 Series Chipset Family HD Audio Controller"
                device.form_factor = "internal"
                device.string = "0"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"

Pulseaudio data is showing that profile for audio capture, or Duplex profile for audio capture + playback are not available

profiles:
                input:analog-stereo: Ingresso «Stereo analogico» (priority 65, available: no)

                output:analog-stereo+input:analog-stereo: Duplex stereo analogico (priority 6565, available: 

because the input ports for Microphone and Line-In are not available

        ports:
                analog-input-mic: Microfono (priority 8700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-linein: Line-In (priority 8100, latency offset 0 usec, available: no)
                        properties:

This may just be due to audio capture not being turned on for this audio device
or the microphone is not correctly detected

please post response to

amixer --card=0

to show settings for analog audio device

what make of phone are using the headset from?
a mobile phone headset may have a different wiring standard to the microphone/headset jack on this system - Headphone Microphone Not Detected

2 Likes

You should make this one into a [Howto] tutorial…

:wink:

I used this headphone on the same pc but with windows, and the mic worked.

Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 60 [69%] [-20.25dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pswitch
  Playback channels: Front Left - Front Right
  Mono:
  Front Left: Playback [on]
  Front Right: Playback [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Front',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Surround',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 0 [0%] [-65.25dB] [off]
  Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Center',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'LFE',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Line',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Line Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 39 [62%] [12.00dB] [on]
  Front Right: Capture 39 [62%] [12.00dB] [on]
Simple mixer control 'Capture',1
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 0 [0%] [-17.25dB] [off]
  Front Right: Capture 0 [0%] [-17.25dB] [off]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'
Simple mixer control 'Channel Mode',0
  Capabilities: enum
  Items: '2ch' '4ch' '6ch'
  Item0: '2ch'
Simple mixer control 'Headset Mic',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Headset Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'Input Source',0
  Capabilities: cenum
  Items: 'Headset Mic' 'Line'
  Item0: 'Headset Mic'
Simple mixer control 'Input Source',1
  Capabilities: cenum
  Items: 'Headset Mic' 'Line'
  Item0: 'Headset Mic'
Simple mixer control 'Loopback Mixing',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'

If microphone worked on another OS it is not likely to be a problem with jack wiring

Headset Mic has level set to 0 and capture is not turned on

Simple mixer control 'Headset Mic',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]

I suggest adjust this setting in alsamixer to get the correct microphone level and turn on audio capture

alsamixer --card=0 --view=Capture

use to locate ‘Headset Mic’

and to adjust audio level

and Spacebar to turn audio capture on or off

Also suggest you find Input Source 1 and change that from Headset Mic to Line
Input Source 0 is correctly set for audio capture from Headset Mic
microphone may not work so well connected to both audio subdevices

1 Like

I don’t know if I did right… here the screen

Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 60 [69%] [-20.25dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pswitch
  Playback channels: Front Left - Front Right
  Mono:
  Front Left: Playback [on]
  Front Right: Playback [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Front',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Surround',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 0 [0%] [-65.25dB] [off]
  Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Center',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'LFE',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Line',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Line Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 39 [62%] [12.00dB] [on]
  Front Right: Capture 39 [62%] [12.00dB] [on]
Simple mixer control 'Capture',1
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 2 [3%] [-15.75dB] [on]
  Front Right: Capture 2 [3%] [-15.75dB] [on]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'
Simple mixer control 'Channel Mode',0
  Capabilities: enum
  Items: '2ch' '4ch' '6ch'
  Item0: '2ch'
Simple mixer control 'Headset Mic',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Headset Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 2 [67%] [20.00dB]
  Front Right: 2 [67%] [20.00dB]
Simple mixer control 'Input Source',0
  Capabilities: cenum
  Items: 'Headset Mic' 'Line'
  Item0: 'Headset Mic'
Simple mixer control 'Input Source',1
  Capabilities: cenum
  Items: 'Headset Mic' 'Line'
  Item0: 'Line'
Simple mixer control 'Loopback Mixing',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'

alsamixer appears to be better for microphone to work
+20.0dB from headset boost and +12.0dB from Capture 0 might be a bit high
but it should now show some activity in Pulseaudio level meters

if Pulseaudio is still not showing microphone audio
please post response to

pacmd dump
1 Like
### Configuration dump generated at Sun Sep 27 10:13:54 2020

load-module module-device-restore
load-module module-stream-restore
load-module module-card-restore
load-module module-augment-properties
load-module module-switch-on-port-available
load-module module-udev-detect
load-module module-alsa-card device_id="1" name="pci-0000_01_00.1" card_name="alsa_card.pci-0000_01_00.1" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-alsa-card device_id="0" name="pci-0000_00_1f.3" card_name="alsa_card.pci-0000_00_1f.3" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-jackdbus-detect channels=2
load-module module-bluetooth-policy
load-module module-bluetooth-discover
load-module module-bluez5-discover
load-module module-dbus-protocol
load-module module-native-protocol-unix
load-module module-gsettings
load-module module-default-device-restore
load-module module-rescue-streams
load-module module-always-sink
load-module module-intended-roles
load-module module-suspend-on-idle
load-module module-console-kit
load-module module-systemd-login
load-module module-position-event-sounds
load-module module-role-cork
load-module module-filter-heuristics
load-module module-filter-apply
load-module module-x11-publish display=:0
load-module module-x11-xsmp display=:0 session_manager=local/tower:@/tmp/.ICE-unix/1008,unix/tower:/tmp/.ICE-unix/1008
load-module module-cli-protocol-unix

set-sink-volume alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1 0x10000
set-sink-mute alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1 no
suspend-sink alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1 yes
set-sink-volume alsa_output.pci-0000_00_1f.3.analog-stereo 0x75c3
set-sink-mute alsa_output.pci-0000_00_1f.3.analog-stereo no
suspend-sink alsa_output.pci-0000_00_1f.3.analog-stereo yes

set-source-volume alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1.monitor 0x10000
set-source-mute alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1.monitor no
suspend-source alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1.monitor yes
set-source-volume alsa_output.pci-0000_00_1f.3.analog-stereo.monitor 0x10000
set-source-mute alsa_output.pci-0000_00_1f.3.analog-stereo.monitor no
suspend-source alsa_output.pci-0000_00_1f.3.analog-stereo.monitor yes

set-card-profile alsa_card.pci-0000_01_00.1 output:hdmi-stereo-extra1
set-card-profile alsa_card.pci-0000_00_1f.3 output:analog-stereo

set-default-sink alsa_output.pci-0000_00_1f.3.analog-stereo
set-default-source alsa_output.pci-0000_00_1f.3.analog-stereo.monitor

### EOF

adjusting ALSA settings is showing no change in Pulseaudio
there is still only the 2 monitor sinks
alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1.monitor
alsa_output.pci-0000_00_1f.3.analog-stereo.monitor
no sign of the microphone/line-in input - alsa_input.pci-0000_00_1f.3.analog-stereo

Suggest you install package alsa-tools and use the tool hdajacksensetest to check if microphone and headphones are detected when the headset jack is plugged in

Use this command with headset plugged in and again with headset unplugged

sudo hdajacksensetest --card=0

Please also post response to

inxi -MAxxx

there might be a known hardware problem for this model of laptop

1 Like
inxi -MAxxx
Machine:   Type: Desktop Mobo: HP model: 2B47 v: 1.04 serial: <superuser/root required> UEFI: AMI v: A0.12 
           date: 11/10/2015 
Audio:     Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: Hewlett-Packard driver: snd_hda_intel 
           v: kernel bus ID: 00:1f.3 chip ID: 8086:a170 
           Device-2: NVIDIA GK208 HDMI/DP Audio vendor: Micro-Star MSI driver: snd_hda_intel v: kernel 
           bus ID: 01:00.1 chip ID: 10de:0e0f 
           Sound Server: ALSA v: k5.8.6-1-MANJARO

With headphone plugged-in

sudo hdajacksensetest --card=0
Pin 0x17 (Black Headphone, Front side): present = Yes
Pin 0x18 (Pink Mic, Rear side): present = No
Pin 0x1b (Blue Line In, Rear side): present = No
Pin 0x21 (Green Line Out, Rear side): present = Yes

Without headphone

sudo hdajacksensetest --card=0
Pin 0x17 (Black Headphone, Front side): present = No
Pin 0x18 (Pink Mic, Rear side): present = No
Pin 0x1b (Blue Line In, Rear side): present = No
Pin 0x21 (Green Line Out, Rear side): present = Yes

This desktop system appears to have only a headphone jack on the front panel

Motherboard 2B47 (Odense) appears to have been used in many different HP desktop systems
(lots of different model numbers for HP Pavilion/Envy 550)

This forum post confirms that similar HP desktop systems only have a headphone jack
HP Pavilion desktops headphone and microphone input - tenforums.com
the symbol for either headphone or headset should be visible

you probably need a splitter cable to connect headset to Pink Mic, Rear side and either Green Line Out, Rear side or Black Headphone, Front side

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But it works with windows… i think that the problem is the software

I checked and in the front jack there is the symbol of headphones plus microphone, so this is not the solution

I know how to mark the solution, but that was not the solution.

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Does your system have the full model number shown on the case?

As already stated, most of these desktop models only have a headphone jack
Finding the correct model number is needed to eliminate false-positive results for other models
HP appears to have many desktop models using the same motherboard
and as is usual for HP, there is no specific website information to confirm the type of front jack is included

please post response to:

lspci -vvnnd "::0403"

(if the response does not relate to to the onboard audio, try using ‘0402’ or ‘0401’ instead)

also please post response to:

cat /proc/asound/card*/codec\#*
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lspci -vvnnd "::0403"
00:1f.3 Audio device [0403]: Intel Corporation 100 Series/C230 Series Chipset Family HD Audio Controller [8086:a170] (rev 31)
        Subsystem: Hewlett-Packard Company Device [103c:2b47]
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 32
        Interrupt: pin A routed to IRQ 128
        Region 0: Memory at df320000 (64-bit, non-prefetchable) [size=16K]
        Region 4: Memory at df300000 (64-bit, non-prefetchable) [size=64K]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel

01:00.1 Audio device [0403]: NVIDIA Corporation GK208 HDMI/DP Audio Controller [10de:0e0f] (rev a1)
        Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:292a]
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin B routed to IRQ 17
        Region 0: Memory at df080000 (32-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel

cat /proc/asound/card*/codec\#*
Codec: Realtek ALC891
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0867
Subsystem Id: 0x103c2b47
Revision Id: 0x100002
No Modem Function Group found
Default PCM:
    rates [0x5f0]: 32000 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states:  D0 D1 D2 D3 CLKSTOP EPSS
  Power: setting=D0, actual=D0
GPIO: io=1, o=0, i=0, unsolicited=1, wake=0
  IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Front Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Device: name="ALC891 Analog", type="Audio", device=0
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals:  [0x57 0x57]
  Converter: stream=1, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Center Playback Volume", index=0, device=0
    ControlAmp: chs=1, dir=Out, idx=0, ofs=0
  Control: name="LFE Playback Volume", index=0, device=0
    ControlAmp: chs=2, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals:  [0x57 0x57]
  Converter: stream=1, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x04 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Control: name="Surround Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals:  [0x57 0x57]
  Converter: stream=1, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x05 [Audio Output] wcaps 0x41d: Stereo Amp-Out
  Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
  Amp-Out vals:  [0x57 0x57]
  Converter: stream=0, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x06 [Audio Output] wcaps 0x611: Stereo Digital
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x5f0]: 32000 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x07 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x08 [Audio Input] wcaps 0x10051b: Stereo Amp-In
  Control: name="Capture Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Capture Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Device: name="ALC891 Analog", type="Audio", device=0
  Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
  Amp-In vals:  [0x27 0x27]
  Converter: stream=1, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x23
Node 0x09 [Audio Input] wcaps 0x10051b: Stereo Amp-In
  Control: name="Capture Volume", index=1, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Capture Switch", index=1, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Device: name="ALC891 Alt Analog", type="Audio", device=2
  Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
  Amp-In vals:  [0x80 0x80]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x22
Node 0x0a [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x0b [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Control: name="Headset Mic Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Headset Mic Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Line Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=3, ofs=0
  Control: name="Line Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=3, ofs=0
  Amp-In caps: ofs=0x17, nsteps=0x1f, stepsize=0x05, mute=1
  Amp-In vals:  [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 8
     0x18 0x19 0x1a 0x1b 0x1d 0x14 0x15 0x16
Node 0x0c [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals:  [0x00 0x00] [0x80 0x80]
  Connection: 2
     0x02 0x0b
Node 0x0d [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals:  [0x80 0x80] [0x80 0x80]
  Connection: 2
     0x03 0x0b
Node 0x0e [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals:  [0x80 0x80] [0x80 0x80]
  Connection: 2
     0x04 0x0b
Node 0x0f [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals:  [0x00 0x00] [0x80 0x80]
  Connection: 2
     0x05 0x0b
Node 0x10 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x11 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x12 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x13 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x14 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x80 0x80]
  Pincap 0x0001003c: IN OUT HP EAPD Detect
  EAPD 0x0:
  Pin Default 0x40000000: [N/A] Line Out at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0x0, Sequence = 0x0
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 4
     0x0c* 0x0d 0x0e 0x0f
Node 0x15 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x80 0x80]
  Pincap 0x00000034: IN OUT Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 4
     0x0c* 0x0d 0x0e 0x0f
Node 0x16 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x80 0x80]
  Pincap 0x00000034: IN OUT Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 4
     0x0c* 0x0d 0x0e 0x0f
Node 0x17 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x80 0x80]
  Pincap 0x0000001c: OUT HP Detect
  Pin Default 0x02211020: [Jack] HP Out at Ext Front
    Conn = 1/8, Color = Black
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0xc0: OUT HP
  Unsolicited: tag=01, enabled=1
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 3
     0x0c* 0x0d 0x0e
Node 0x18 [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
  Control: name="Surround Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Headset Mic Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals:  [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x00003734: IN OUT Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x01a19030: [Jack] Mic at Ext Rear
    Conn = 1/8, Color = Pink
    DefAssociation = 0x3, Sequence = 0x0
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=02, enabled=1
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x0e
Node 0x19 [Pin Complex] wcaps 0x40048b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals:  [0x00 0x00]
  Pincap 0x00003724: IN Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00: VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x1a [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals:  [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x80 0x80]
  Pincap 0x0000373c: IN OUT HP Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 3
     0x0c* 0x0d 0x0e
Node 0x1b [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
  Control: name="Center Playback Switch", index=0, device=0
    ControlAmp: chs=1, dir=Out, idx=0, ofs=0
  Control: name="LFE Playback Switch", index=0, device=0
    ControlAmp: chs=2, dir=Out, idx=0, ofs=0
  Control: name="Line Boost Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals:  [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x00003734: IN OUT Detect
    Vref caps: HIZ 50 GRD 80 100
  Pin Default 0x0181303f: [Jack] Line In at Ext Rear
    Conn = 1/8, Color = Blue
    DefAssociation = 0x3, Sequence = 0xf
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=03, enabled=1
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 3
     0x0c* 0x0d 0x0e
Node 0x1c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x1d [Pin Complex] wcaps 0x400400: Mono
  Pincap 0x00000020: IN
  Pin Default 0x40800001: [N/A] Line In at Ext N/A
    Conn = Unknown, Color = Unknown
    DefAssociation = 0x0, Sequence = 0x1
  Pin-ctls: 0x20: IN
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x1e [Pin Complex] wcaps 0x400701: Stereo Digital
  Pincap 0x00000010: OUT
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 1
     0x06
Node 0x1f [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x20 [Vendor Defined Widget] wcaps 0xf00040: Mono
  Processing caps: benign=0, ncoeff=31
Node 0x21 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Control: name="Front Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x0001001c: OUT HP EAPD Detect
  EAPD 0x0:
  Pin Default 0x01014010: [Jack] Line Out at Ext Rear
    Conn = 1/8, Color = Green
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=04, enabled=1
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 3
     0x0c* 0x0d 0x0e
Node 0x22 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals:  [0x00 0x00] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 9
     0x18 0x19 0x1a 0x1b 0x1d 0x14 0x15 0x16 0x0b
Node 0x23 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals:  [0x00 0x00] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 9
     0x18 0x19 0x1a 0x1b 0x1d 0x14 0x15 0x16 0x0b
Codec: Nvidia GPU 51 HDMI/DP
Address: 0
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x10de0051
Subsystem Id: 0x1462292a
Revision Id: 0x100100
No Modem Function Group found
Default PCM:
    rates [0x0]:
    bits [0x0]:
    formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states:  D0 D1 D2 D3 CLKSTOP EPSS
  Power: setting=D0, actual=D0
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x04 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x185600f0: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Devices: 4
     Dev 00: PD = 0, ELDV = 0, IA = 0
     Dev 01: PD = 0, ELDV = 0, IA = 0
     Dev 02: PD = 0, ELDV = 0, IA = 0
    *Dev 03: PD = 0, ELDV = 0, IA = 0
  Connection: 4
     0x08* 0x09 0x0a 0x0b
Node 0x05 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x185600f0: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Devices: 4
     Dev 00: PD = 1, ELDV = 1, IA = 0
     Dev 01: PD = 0, ELDV = 0, IA = 0
     Dev 02: PD = 0, ELDV = 0, IA = 0
    *Dev 03: PD = 0, ELDV = 0, IA = 0
  Connection: 4
     0x08* 0x09 0x0a 0x0b
Node 0x06 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x585600f0: [N/A] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Devices: 4
    *Dev 00: PD = 0, ELDV = 0, IA = 0
     Dev 01: PD = 0, ELDV = 0, IA = 0
     Dev 02: PD = 0, ELDV = 0, IA = 0
     Dev 03: PD = 0, ELDV = 0, IA = 0
  Connection: 4
     0x08* 0x09 0x0a 0x0b
Node 0x07 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
  Pincap 0x09000094: OUT Detect HBR HDMI DP
  Pin Default 0x585600f0: [N/A] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0xf, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Devices: 4
    *Dev 00: PD = 0, ELDV = 0, IA = 0
     Dev 01: PD = 0, ELDV = 0, IA = 0
     Dev 02: PD = 0, ELDV = 0, IA = 0
     Dev 03: PD = 0, ELDV = 0, IA = 0
  Connection: 4
     0x08* 0x09 0x0a 0x0b
Node 0x08 [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
  Converter: stream=0, channel=0
  Digital: Enabled
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0xe]: 16 20 24
    formats [0x5]: PCM AC3
  Unsolicited: tag=00, enabled=0
Node 0x09 [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0xe]: 16 20 24
    formats [0x5]: PCM AC3
  Unsolicited: tag=00, enabled=0
Node 0x0a [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0xe]: 16 20 24
    formats [0x5]: PCM AC3
  Unsolicited: tag=00, enabled=0
Node 0x0b [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0xe]: 16 20 24
    formats [0x5]: PCM AC3
  Unsolicited: tag=00, enabled=0

nikgnomic meant the exact HP Pavilion model number on the bottom of your case on a plastic label…

Actions to take:

  • shut down machine
  • turn upside down
  • write down model number.
  • type model number as a response after turning back on.

:wink: :grin:

I can give you but I don’t understand why you need it… how I said, that works on windows so the hardware is right;

Hp pav 550-206nl DT PC ITL
product no. T1H33EA#ABZ

The model number allows me to find the correct support page for your system, instead of looking at random support pages for similar models that do not have headset support
HP Pavilion 550-206nl Desktop PC Product Specifications
but it does not have any more information than usual HP support

No results on websearch for correct system model number
or audio codec ALC3863-CG
or VendorID:ProductID [103c:2b47]
Nothing about any previous bug reports or even a hardware scan
No trace of another Manjaro user with similar hardware

All I can suggest is to try activating unconnected pins on the audio codec to see if any of them work with the front panel jack

sudo hdajackretask --card=0

enable the Option - Show unconnected pins

Find the unconnected pin Pin ID: 0x1c ; enable Override and select Microphone from the drop-down list

click Install Boot Override

exit hdajackretask and reboot system

then check if the retasked headset jack is recognised in hdajacksensetest

Pin 0x1c seems to be the most likely connection for front microphone, relative to the other pin connections in use
but If hdajacksensetest does not recognise the jack connection
run hdajackretask again and click Remove boot override
and try retasking one of the other unconnected pins instead:

Node 0x10 
Node 0x11 
Node 0x12 
Node 0x13 
Node 0x1f 
Node 0x20
1 Like

I have not one of these pin…
I have: 0x1a (not connected), 0x1b (Blue in), 0x1d (not connected), 0x1e (not connected)
then i have from 0x14 to 0x16 not connected and 0x17 (Black Headphone, Front side).

I have also 0x19 (not connected) and 0x18 (Pink Mic) 0x21(Green Line out)