Microphone connecting through jack is not detected

My microphone connecting through jack is not detected by Manjaro. I am trying to connect a microphone with my laptop, but the laptop does not recognize it. When I go to setting > sound > output, there was only one option, microphone built-in audio. There was no sound recognize in the system.

I tried switching my microphone from pluging into my laptop directly to plug into my headset jack port. This did not solve the problem. Moreover, the laptop cut the bluetooth headset connection off. I tried to use the built-in microphone from my headset before, but my laptop did not recognize it as a headset. It only allow my headset to connect as a headphone. Once I talked out loud whether with other people around me or testing the headset microphone, the sound connection was cut to silent.

The built-in microphone of my headset works because I tested it with other devices: phone and ipad, but not linux.

I used to connect my wired headset with an extended microphone to the mouth and it worked just fine. I switch to the bluetooth one because it has some superior function(s) over the wired one and also because the wired one is really old and a bit torn.

The bluetooth headset device: Sony WH-1000XM4
The wired headset device: Razor Gaming Headset (from 2015 if I am not mistaken, not the newest one in the market)
The laptop: Acer E5-473G

Here is the result of pacmd list-cards

pacmd list-cards                                                                                                                      ξ‚² βœ” 
3 card(s) available.
    index: 0
	name: <alsa_card.pci-0000_00_03.0>
	driver: <module-alsa-card.c>
	owner module: 6
	properties:
		alsa.card = "0"
		alsa.card_name = "HDA Intel HDMI"
		alsa.long_card_name = "HDA Intel HDMI at 0xc4510000 irq 53"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:03.0"
		sysfs.path = "/devices/pci0000:00/0000:00:03.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "160c"
		device.product.name = "Broadwell-U Audio Controller"
		device.form_factor = "internal"
		device.string = "0"
		device.description = "Built-in Audio"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
		output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
		output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
		output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
		output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
		output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
		output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
		output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
		off: Off (priority 0, available: unknown)
	active profile: <off>
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
    index: 1
	name: <alsa_card.pci-0000_00_1b.0>
	driver: <module-alsa-card.c>
	owner module: 7
	properties:
		alsa.card = "1"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xc4514000 irq 51"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1b.0"
		sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card1"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "9ca0"
		device.product.name = "Wildcat Point-LP High Definition Audio Controller"
		device.form_factor = "internal"
		device.string = "1"
		device.description = "Built-in Audio"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		input:analog-stereo: Analog Stereo Input (priority 32833, available: unknown)
		output:analog-stereo: Analog Stereo Output (priority 39268, available: unknown)
		output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 39333, available: unknown)
		off: Off (priority 0, available: unknown)
	active profile: <output:analog-stereo+input:analog-stereo>
	sinks:
		alsa_output.pci-0000_00_1b.0.analog-stereo/#0: Built-in Audio Analog Stereo
	sources:
		alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#0: Monitor of Built-in Audio Analog Stereo
		alsa_input.pci-0000_00_1b.0.analog-stereo/#1: Built-in Audio Analog Stereo
	ports:
		analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
    index: 5
	name: <bluez_card.94_DB_56_D5_1A_13>
	driver: <module-bluez5-device.c>
	owner module: 32
	properties:
		device.description = "WH-1000XM4"
		device.string = "94:DB:56:D5:1A:13"
		device.api = "bluez"
		device.class = "sound"
		device.bus = "bluetooth"
		device.form_factor = "headset"
		bluez.path = "/org/bluez/hci0/dev_94_DB_56_D5_1A_13"
		bluez.class = "0x240404"
		bluez.alias = "WH-1000XM4"
		device.icon_name = "audio-headset-bluetooth"
		device.intended_roles = "phone"
		bluetooth.codec = "sbc"
	profiles:
		headset_head_unit: Headset Head Unit (HSP) (priority 30, available: no)
		a2dp_sink: High Fidelity Playback (A2DP Sink) (priority 40, available: yes)
		handsfree_head_unit: Handsfree Head Unit (HFP) (priority 30, available: unknown)
		off: Off (priority 0, available: yes)
	active profile: <a2dp_sink>
	sinks:
		bluez_sink.94_DB_56_D5_1A_13.a2dp_sink/#6: WH-1000XM4
	sources:
		bluez_sink.94_DB_56_D5_1A_13.a2dp_sink.monitor/#9: Monitor of WH-1000XM4
	ports:
		headset-output: Headset (priority 0, latency offset 0 usec, available: yes)
			properties:
				
		headset-input: Headset (priority 0, latency offset 0 usec, available: unknown)
			properties:

Welcome to the forum! :wave:

Please post your system info as outlined here:

Please also post the output of lsusb.

there was only one option, microphone built-in audio. There was no sound recognize in the system.

Built-in microphone is possibly not turned on
check audio capture settings in -

alsamixer --device=sysdefault --view=capture

or post information here in text format

amixer --device=sysdefault

Bluetooth headset is set to PulseAudio Profile High Fidelity Playback (A2DP Sink) that only supports stereo audio output, no microphone input
To use microphone change the PulseAudio Profile to Handsfree Head Unit (HFP)