Media keys (Volume, play/pause) sporadically not working as well as sound tray icon being unresponsive

extraes · 6 March 2021 06:40

My media keys will stop working at random, with no connection to whether the system is being stressed or any programs being open. Restarting pulseaudio via systemctl --user restart pulseaudio does nothing meaningful. Sometimes, pausing and unpausing spotify a few times results in every media key action I did since it stopped working all being executed at once.
I checked .xsession_errors and I see

[2021-03-05 22:01:37.646] [167203] (audio_device_pulse_linux.cc:1703): paOperation NULL in WaitForOperationCompletion
[2021-03-05 22:01:37.646] [167203] (audio_device_pulse_linux.cc:1703): paOperation NULL in WaitForOperationCompletion
[2021-03-05 22:01:37.646] [167203] (audio_device_pulse_linux.cc:1703): paOperation NULL in WaitForOperationCompletion
[2021-03-05 22:01:37.646] [167203] (audio_device_pulse_linux.cc:1703): paOperation NULL in WaitForOperationCompletion
[2021-03-05 22:01:37.646] [167203] (audio_device_pulse_linux.cc:1703): paOperation NULL in WaitForOperationCompletion
[2021-03-05 22:01:37.646] [167203] (audio_device_pulse_linux.cc:1703): paOperation NULL in WaitForOperationCompletion
[2021-03-05 22:01:37.646] [167203] (audio_device_pulse_linux.cc:1703): paOperation NULL in WaitForOperationCompletion
[2021-03-05 22:01:37.646] [167203] (audio_device_pulse_linux.cc:1703): paOperation NULL in WaitForOperationCompletion

(wrapper-2.0:2032): pulseaudio-plugin-CRITICAL **: 22:01:38.198: pulseaudio_volume_set_volume: assertion 'volume->pa_context != NULL' failed

(wrapper-2.0:2032): pulseaudio-plugin-CRITICAL **: 22:01:38.358: pulseaudio_volume_set_volume: assertion 'volume->pa_context != NULL' failed
[2021-03-05 22:01:38.646] [167203] (audio_device_pulse_linux.cc:1703): paOperation NULL in WaitForOperationCompletion
[2021-03-05 22:01:38.647] [167203] (audio_device_pulse_linux.cc:1703): paOperation NULL in WaitForOperationCompletion

There are at least 1000 lines of paOperation NULL in WaitForOperationCompletion all grouped together.
As far as troubleshooting goes, I’ve reinstalled pulseaudio, manjaro-pulse, moved client.conf, daemon.conf, and system.pa in /etc/pulse/ but there’s no change in behavior.

Fabby · 7 March 2021 14:35

Welcome to Manjaro!

Please read this:
How to provide good information
and post some more information so we can see what’s really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies…
An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information… (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)

P.S. If you enter a bit more details in your profile, we can also see which Desktop Environment you’re using, which CPU/GPU or Kernel, … you have without typing it every time

extraes · 8 March 2021 00:54

Thanks, I was thinking that the information I provided was pretty vague, I should’ve looked for that first.
When I run sudo dmesg -l emerg,alert,crit,err,warn nothing stands out aside from

[    4.859111] usb 3-1: Warning! Unlikely big volume range (=17152), cval->res is probably wrong.
[    4.859116] usb 3-1: [2] FU [PCM Playback Volume] ch = 2, val = 0/17152/1

and when I run sudo dmesg | grep usb the lines that have usb 3-1 in them are

[    3.211311] usb 3-1: new full-speed USB device number 2 using xhci_hcd

[    3.352829] usb 3-1: New USB device found, idVendor=1130, idProduct=1620, bcdDevice= 1.40
[    3.352832] usb 3-1: New USB device strings: Mfr=0, Product=2, SerialNumber=0

[    3.352833] usb 3-1: Product: USB  AUDIO  
[    4.859111] usb 3-1: Warning! Unlikely big volume range (=17152), cval->res is probably wrong.
[    4.859116] usb 3-1: [2] FU [PCM Playback Volume] ch = 2, val = 0/17152/1

[    5.356910] input: USB  AUDIO   as /devices/pci0000:00/0000:00:01.2/0000:02:00.2/0000:20:07.0/0000:28:00.0/usb3/3-1/3-1:1.2/0003:1130:1620.0001/input/input18

inxi --admin --verbosity=7 --filter --no-host --width outputs

System:
  Kernel: 5.11.1-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.1 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.11-x86_64 
  root=UUID=02b8030e-9038-4d3b-ab50-a72190180e4b rw quiet apparmor=1 
  security=apparmor resume=UUID=80943ec4-90bd-4377-9b3c-fdfa01314b30 
  udev.log_priority=3 
  Desktop: Xfce 4.16.0 tk: Gtk 3.24.24 info: xfce4-panel wm: xfwm4 
  dm: LightDM 1.30.0 Distro: Manjaro Linux 
Machine:
  Type: Desktop Mobo: Micro-Star model: B550-A PRO (MS-7C56) v: 1.0 
  serial: <filter> UEFI: American Megatrends v: A.20 date: 08/06/2020 
Memory:
  RAM: total: 15.62 GiB used: 7.91 GiB (50.7%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: 6-Core model: AMD Ryzen 5 3600 bits: 64 type: MT MCP arch: Zen 2 
  family: 17 (23) model-id: 71 (113) stepping: N/A microcode: 8701021 
  L2 cache: 3 MiB bogomips: 86441 
  Speed: 2208 MHz min/max: 2200/4588 MHz boost: enabled Core speeds (MHz): 
  1: 2208 2: 2065 3: 3767 4: 3776 5: 2077 6: 3624 7: 3777 8: 4124 9: 3681 
  10: 2093 11: 2122 12: 2258 
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1 
  bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy 
  constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total cqm_occup_llc 
  cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid 
  fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibs irperf lahf_lm lbrv lm 
  mba mca mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc 
  nopl npt nrip_save nx osvw overflow_recov pae pat pausefilter pclmulqdq 
  pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse 
  pse36 rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sev sev_es sha_ni 
  skinit smap smca sme smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp 
  succor svm svm_lock syscall tce topoext tsc tsc_scale umip v_vmsave_vmload 
  vgif vmcb_clean vme vmmcall wbnoinvd wdt xgetbv1 xsave xsavec xsaveerptr 
  xsaveopt xsaves 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP: 
  conditional, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: NVIDIA TU116 [GeForce GTX 1660 Ti] vendor: ZOTAC driver: nvidia 
  v: 460.39 alternate: nouveau,nvidia_drm bus ID: 2b:00.0 chip ID: 10de:2182 
  class ID: 0300 
  Display: x11 server: X.Org 1.20.10 driver: loaded: nvidia display ID: :0.0 
  screens: 1 
  Screen-1: 0 s-res: 3520x1080 s-dpi: 96 s-size: 931x286mm (36.7x11.3") 
  s-diag: 974mm (38.3") 
  Monitor-1: DP-1 res: 1600x900 hz: 60 dpi: 94 size: 434x236mm (17.1x9.3") 
  diag: 494mm (19.4") 
  Monitor-2: HDMI-0 res: 1920x1080 dpi: 92 size: 532x304mm (20.9x12.0") 
  diag: 613mm (24.1") 
  OpenGL: renderer: GeForce GTX 1660 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 460.39 
  direct render: Yes 
Audio:
  Device-1: NVIDIA TU116 High Definition Audio vendor: ZOTAC 
  driver: snd_hda_intel v: kernel bus ID: 2b:00.1 chip ID: 10de:1aeb 
  class ID: 0403 
  Device-2: AMD Starship/Matisse HD Audio vendor: Micro-Star MSI 
  driver: snd_hda_intel v: kernel bus ID: 2d:00.4 chip ID: 1022:1487 
  class ID: 0403 
  Device-3: Tenx USB AUDIO type: USB driver: hid-generic,snd-usb-audio,usbhid 
  bus ID: 3-1:2 chip ID: 1130:1620 class ID: 0300 
  Device-4: Logitech HD Webcam C615 type: USB driver: snd-usb-audio,uvcvideo 
  bus ID: 7-3:2 chip ID: 046d:082c class ID: 0e02 serial: <filter> 
  Device-5: C-Media Blue Snowball type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 1-9:6 chip ID: 0d8c:0005 
  class ID: 0300 serial: <filter> 
  Device-6: C-Media Audio Adapter (Unitek Y-247A) type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 1-10:7 chip ID: 0d8c:0014 
  class ID: 0300 
  Sound Server: ALSA v: k5.11.1-1-MANJARO 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Micro-Star MSI driver: r8169 v: kernel port: f000 bus ID: 2a:00.0 
  chip ID: 10ec:8168 class ID: 0200 
  IF: enp42s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Bluetooth:
  Message: No Bluetooth data was found. 
RAID:
  Message: No RAID data was found. 
Drives:
  Local Storage: total: 3.64 TiB used: 2.2 TiB (60.3%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 970 EVO 1TB 
  size: 931.51 GiB block size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 rotation: SSD serial: <filter> rev: 2B2QEXE7 temp: 36.9 C 
  scheme: GPT 
  ID-2: /dev/sda maj-min: 8:0 vendor: Western Digital 
  model: WD1003FZEX-00MK2A0 size: 931.51 GiB block size: physical: 4096 B 
  logical: 512 B speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> rev: 1A01 
  scheme: GPT 
  ID-3: /dev/sdb maj-min: 8:16 vendor: Seagate model: ST2000DM008-2FR102 
  size: 1.82 TiB block size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s 
  rotation: 7200 rpm serial: <filter> rev: 0001 scheme: GPT 
  ID-4: /dev/sdc maj-min: 8:32 type: USB model: IT1162 USB DISK 2.0 
  size: 3.76 GiB block size: physical: 512 B logical: 512 B serial: <filter> 
  rev: 0.00 scheme: MBR 
  SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure? 
  Message: No Optical or Floppy data was found. 
Partition:
  ID-1: / raw size: 914.03 GiB size: 898.68 GiB (98.32%) 
  used: 640.52 GiB (71.3%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2 
  label: N/A uuid: 02b8030e-9038-4d3b-ab50-a72190180e4b 
  ID-2: /boot/efi raw size: 300 MiB size: 299.4 MiB (99.80%) 
  used: 25.7 MiB (8.6%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A 
  uuid: D78E-E112 
  ID-3: /home/<filter>/D2 raw size: 1.58 TiB size: 1.55 TiB (98.37%) 
  used: 1.38 TiB (89.3%) fs: ext4 dev: /dev/sdb2 maj-min: 8:18 label: N/A 
  uuid: d7818721-b3c5-4a1b-8da2-9c2ff25bef12 
  ID-4: /home/<filter>/pCloudDrive raw size: N/A size: 6 GiB 
  used: 68.8 MiB (1.1%) fs: fuse source: ERR-102 label: N/A uuid: N/A 
  ID-5: /run/timeshift/backup raw size: 250 GiB size: 245.08 GiB (98.03%) 
  used: 190.04 GiB (77.5%) fs: ext4 dev: /dev/sdb1 maj-min: 8:17 
  label: Backups uuid: e5b837f8-679a-4415-a879-aca5cd361290 
Swap:
  Kernel: swappiness: 60 (default) cache pressure: 100 (default) 
  ID-1: swap-1 type: partition size: 17.18 GiB used: 43.8 MiB (0.2%) 
  priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3 label: N/A 
  uuid: 80943ec4-90bd-4377-9b3c-fdfa01314b30 
Unmounted:
  ID-1: /dev/sda1 maj-min: 8:1 size: 931.51 GiB fs: ntfs label: N/A 
  uuid: 371EB3C416A2D909 
  ID-2: /dev/sdc1 maj-min: 8:33 size: 387 MiB fs: iso9660 label: GParted-live 
  uuid: 2021-01-26-02-45-18-00 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 10 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 class ID: 0900 
  Hub-2: 1-2:2 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s 
  chip ID: 05e3:0608 class ID: 0900 
  Device-1: 1-5:3 info: Logitech G502 SE HERO Gaming Mouse type: Mouse,HID 
  driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s 
  chip ID: 046d:c08b class ID: 0300 serial: <filter> 
  Device-2: 1-6:4 info: Logitech Gaming Keyboard G213 type: Keyboard,HID 
  driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s 
  chip ID: 046d:c336 class ID: 0300 serial: <filter> 
  Device-3: 1-7:5 info: Micro Star MYSTIC LIGHT type: HID 
  driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 12 Mb/s 
  chip ID: 1462:7c56 class ID: 0300 serial: <filter> 
  Device-4: 1-9:6 info: C-Media Blue Snowball type: Audio,HID 
  driver: hid-generic,snd-usb-audio,usbhid interfaces: 3 rev: 1.1 
  speed: 12 Mb/s chip ID: 0d8c:0005 class ID: 0300 serial: <filter> 
  Device-5: 1-10:7 info: C-Media Audio Adapter (Unitek Y-247A) type: Audio,HID 
  driver: hid-generic,snd-usb-audio,usbhid interfaces: 4 rev: 1.1 
  speed: 12 Mb/s chip ID: 0d8c:0014 class ID: 0300 
  Hub-3: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip ID: 1d6b:0003 class ID: 0900 
  Hub-4: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 class ID: 0900 
  Device-1: 3-1:2 info: Tenx USB AUDIO type: Audio,HID 
  driver: hid-generic,snd-usb-audio,usbhid interfaces: 3 rev: 1.1 
  speed: 12 Mb/s chip ID: 1130:1620 class ID: 0300 
  Device-2: 3-2:3 info: Microsoft Wireless XBox Controller Dongle 
  type: <vendor specific> driver: N/A interfaces: 1 rev: 2.0 speed: 480 Mb/s 
  chip ID: 045e:02e6 class ID: 0000 serial: <filter> 
  Hub-5: 3-3:4 info: VIA Labs VL812 Hub ports: 4 rev: 2.1 speed: 480 Mb/s 
  chip ID: 2109:2812 class ID: 0900 
  Device-1: 3-3.2:5 info: Transcend Information USB DISK type: Mass Storage 
  driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s 
  chip ID: 1307:1162 class ID: 0806 serial: <filter> 
  Hub-6: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.0 speed: 5 Gb/s 
  chip ID: 1d6b:0003 class ID: 0900 
  Hub-7: 4-3:2 info: VIA Labs VL812 Hub ports: 4 rev: 3.0 speed: 5 Gb/s 
  chip ID: 2109:0812 class ID: 0900 
  Hub-8: 5-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 class ID: 0900 
  Hub-9: 6-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip ID: 1d6b:0003 class ID: 0900 
  Hub-10: 7-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 class ID: 0900 
  Device-1: 7-3:2 info: Logitech HD Webcam C615 type: Audio,Video 
  driver: snd-usb-audio,uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s 
  chip ID: 046d:082c class ID: 0e02 serial: <filter> 
  Hub-11: 8-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 
  speed: 10 Gb/s chip ID: 1d6b:0003 class ID: 0900 
Sensors:
  System Temperatures: cpu: 59.2 C mobo: N/A gpu: nvidia temp: 44 C 
  Fan Speeds (RPM): N/A gpu: nvidia fan: 31% 
Info:
  Processes: 361 Uptime: 20h 21m wakeups: 0 Init: systemd v: 247 Compilers: 
  gcc: 10.2.0 alt: 9 clang: 11.1.0 Packages: 1746 pacman: 1735 lib: 440 
  flatpak: 0 snap: 11 Shell: Bash v: 5.1.0 running in: xfce4-terminal 
  inxi: 3.3.01

Fabby · 8 March 2021 07:23

Has it always been like that?

Because if it started recently, you’re on 5.11, an experimental kernel and 5.10 and 5.4 are LTS versions (Long Time Support) so you should try those out first)
If always, keep trying newer kernels if that’s really new hardware you have there.

extraes · 9 March 2021 01:15

This problem started on Thursday of last week, which is some time after I installed and booted 5.11 and when I restarted to 5.10 today the problem persisted.
I think my system is tearing itself apart so I might just reinstall Manjaro completely while backing up my home folder.

nikgnomic · 9 March 2021 03:47

This may be due to the PulseAudio panel plugin

Can you change the volume using pavucontrol? Or does it also freeze?

extraes · 9 March 2021 06:39

Thanks for the idea! I ran pavucontrol from the terminal and whisker menu which worked as it should but the panel plugin is unresponsive and when checking .xsession_errors again, I see

** (wrapper-2.0:134531): WARNING **: 21:13:20.155: Binding 'XF86AudioLowerVolume' failed!

(wrapper-2.0:134531): pulseaudio-plugin-WARNING **: 21:13:20.155: Could not have grabbed volume control keys. Is another volume control application (xfce4-volumed) running?

** (wrapper-2.0:134531): WARNING **: 21:13:20.155: Binding 'XF86AudioPlay' failed!

(wrapper-2.0:134531): pulseaudio-plugin-WARNING **: 21:13:20.155: Could not have grabbed multimedia control keys.

(wrapper-2.0:134531): Gtk-WARNING **: 21:13:20.167: Negative content width -1 (allocation 1, extents 1x1) while allocating gadget (node button, owner PulseaudioButton)

** (wrapper-2.0:134534): WARNING **: 21:13:21.237: Binding 'XF86AudioLowerVolume' failed!

(wrapper-2.0:134534): pulseaudio-plugin-WARNING **: 21:13:21.237: Could not have grabbed volume control keys. Is another volume control application (xfce4-volumed) running?

** (wrapper-2.0:134534): WARNING **: 21:13:21.237: Binding 'XF86AudioPlay' failed!

(wrapper-2.0:134534): pulseaudio-plugin-WARNING **: 21:13:21.237: Could not have grabbed multimedia control keys.

(wrapper-2.0:134534): Gtk-WARNING **: 21:13:21.250: Negative content width -1 (allocation 1, extents 1x1) while allocating gadget (node button, owner PulseaudioButton)

and later I got

[2021-03-08 21:52:04.784] [137817] (audio_device_generic.cc:66): SetRecordingDevice: Not supported on this platform

[2021-03-08 22:37:04.582] [137817] (audio_device_generic.cc:66): SetRecordingDevice: Not supported on this platform
thunar-volman: Unsupported USB device type "usb".
thunar-volman: Unsupported input device type "/dev/input/event27".
[2021-03-08 22:37:05.641] [137817] (audio_device_generic.cc:66): SetRecordingDevice: Not supported on this platform
thunar-volman: Unsupported input device type "(null)".
thunar-volman: Unsupported USB device type "snd-usb-audio".
thunar-volman: Unsupported USB device type "snd-usb-audio".
thunar-volman: Unsupported USB device type "snd-usb-audio".
thunar-volman: Unsupported USB device type "usbhid".

extraes · 10 March 2021 22:47

I went ahead and backed up my home folder and package list and reinstalled Manjaro. I’ll mark this as the solution because I don’t want people thinking this is still a problem.

system · 25 March 2021 22:47

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