I recently discovered that my Dell laptop has an HDMI port, so with recent issues with my main desktop, I thought it’d be fun to have 2 screens for the first time. But when plugging in my Acer monitors HDMI cable into my laptop, Manjaro recognizes it, but on my Acer monitor, it’s saying Input Not Supported. How can I fix this?
I’ll once again provide any information needed.
It just means that the set resolution or frequency is not supported by the monitor. Try a different one (monitor) or different resolution at the settings.
Hey again! And what do you mean another one?
Oh, I don’t have another monitor. But what resolution should I do?
My monitor is 1920x1080 and my laptop is 1366x768.
Can you post the output of:
xrandr
Screen 0: minimum 320 x 200, current 3286 x 1080, maximum 16384 x 16384
eDP-1 connected primary 1366x768+0+0 (normal left inverted right x axis y axis) 344mm x 193mm
1366x768 60.00*+ 48.01
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
700x525 59.98
800x450 59.95 59.82
640x512 60.02
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
640x400 59.88 59.98
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1 connected 1920x1080+1366+0 (normal left inverted right x axis y axis) 527mm x 296mm
1920x1080 60.00*+ 50.00 59.94
1920x1080i 60.00 50.00 59.94
1680x1050 59.88
1280x1024 60.02
1440x900 59.90
1280x800 59.91
1152x864 75.00
1280x720 60.00 50.00 59.94
1024x768 70.07 60.00
800x600 60.32 56.25
720x576 50.00
720x480 60.00 59.94
640x480 66.67 60.00 59.95 59.94
720x400 70.08
Look there are 3 frequencies. So probably 60hz is not supported. Most likely it need 59,94hz. That could by changed at the settings.
The monitor?
yes… the monitor which connected to HDMI.
Didn’t seem to work. I tried 59.94hz, 60hz, 50hz then 30hz.
Try any combination.
But I guess the EDID file is not there, so it tries to guess what resolution could be possible.
Whenever I do something now it’s saying No Signal.
What else should I try?
check your external hardware first. does the cable meet the hdmi-specification, any cheap chinese-cracker ? check the setup of the acer-display first, use the manual of the display.
I have no manual for this monitor, and the external hard drives/portable hard drives I have are not cheap. They’re 2tb and they’re expensive.
At least share what kind of gpus you have:
inxi -Fazy
google is your friend and i wrote check the hdmi-cable for quality and specs !
i’m out
System:
Kernel: 5.15.59-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.1.1
parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
root=UUID=a73a75bd-2e27-4e43-b31d-a8de537896ec rw quiet apparmor=1
security=apparmor udev.log_priority=3
Desktop: Xfce v: 4.16.0 tk: Gtk v: 3.24.29 info: xfce4-panel wm: xfwm
v: 4.16.1 vt: 7 dm: LightDM v: 1.30.0 Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: Dell product: Inspiron 15-3567 v: N/A
serial: <superuser required> Chassis: type: 9 serial: <superuser required>
Mobo: Dell model: 04YVDP v: A00 serial: <superuser required> UEFI: Dell
v: 2.9.0 date: 01/17/2019
Battery:
ID-1: BAT0 charge: 36.7 Wh (100.0%) condition: 36.7/41.4 Wh (88.6%)
volts: 16.6 min: 14.8 model: LGC-LGC2.80 DELL 991XP76 type: Li-poly
serial: <filter> status: full
CPU:
Info: model: Intel Core i5-7200U bits: 64 type: MT MCP arch: Amber/Kaby Lake
note: check gen: core 7 built: 2017 process: Intel 14nm family: 6
model-id: 0x8E (142) stepping: 9 microcode: 0xF0
Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
L3: 3 MiB desc: 1x3 MiB
Speed (MHz): avg: 796 high: 799 min/max: 400/3100 scaling:
driver: intel_pstate governor: powersave cores: 1: 794 2: 799 3: 794 4: 799
bogomips: 21607
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
Type: retbleed mitigation: IBRS
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl and seccomp
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: IBRS, IBPB: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel HD Graphics 620 vendor: Dell driver: i915 v: kernel
arch: Gen-9.5 process: Intel 14nm built: 2016-20 ports:
active: HDMI-A-1,eDP-1 empty: none bus-ID: 00:02.0 chip-ID: 8086:5916
class-ID: 0300
Device-2: Sunplus Innovation Integrated_Webcam_HD type: USB
driver: uvcvideo bus-ID: 1-5:2 chip-ID: 1bcf:28c0 class-ID: 0e02
Display: x11 server: X.Org v: 21.1.4 compositor: xfwm v: 4.16.1 driver: X:
loaded: modesetting alternate: fbdev,vesa gpu: i915 display-ID: :0.0
screens: 1
Screen-1: 0 s-res: 3286x1080 s-dpi: 96 s-size: 869x286mm (34.21x11.26")
s-diag: 915mm (36.02")
Monitor-1: HDMI-A-1 mapped: HDMI-1 pos: right model: Acer R240HY
serial: <filter> built: 2017 res: 1920x1080 dpi: 93 gamma: 1.2
size: 527x296mm (20.75x11.65") diag: 604mm (23.8") ratio: 16:9 modes:
max: 1920x1080 min: 720x400
Monitor-2: eDP-1 pos: primary,left model: ChiMei InnoLux 0x15cc
built: 2015 res: 1366x768 hz: 60 dpi: 101 gamma: 1.2
size: 344x193mm (13.54x7.6") diag: 394mm (15.5") ratio: 16:9
modes: 1366x768
Message: Unable to show GL data. Required tool glxinfo missing.
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver: snd_hda_intel
v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3 chip-ID: 8086:9d71
class-ID: 0403
Sound Server-1: ALSA v: k5.15.59-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.21 running: no
Sound Server-3: PulseAudio v: 16.1 running: yes
Sound Server-4: PipeWire v: 0.3.56 running: yes
Network:
Device-1: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter
vendor: Dell Vostro 3470 driver: ath9k v: kernel pcie: gen: 1
speed: 2.5 GT/s lanes: 1 bus-ID: 01:00.0 chip-ID: 168c:0036 class-ID: 0280
IF: wlp1s0 state: up mac: <filter>
Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell
driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: e000
bus-ID: 02:00.0 chip-ID: 10ec:8136 class-ID: 0200
IF: enp2s0 state: down mac: <filter>
Bluetooth:
Device-1: Qualcomm Atheros type: USB driver: btusb v: 0.8 bus-ID: 1-8:8
chip-ID: 0cf3:e005 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 2 state: down bt-service: enabled,running
rfk-block: hardware: no software: yes address: see --recommends
Drives:
Local Storage: total: 1.82 TiB used: 70.7 GiB (3.8%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST2000LM007-1R8174
size: 1.82 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
type: HDD rpm: 5400 serial: <filter> rev: SDM2 scheme: GPT
Partition:
ID-1: / raw-size: 1.82 TiB size: 1.79 TiB (98.37%) used: 70.7 GiB (3.9%)
fs: ext4 dev: /dev/sda2 maj-min: 8:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 328 KiB
(0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1
Swap:
Alert: No swap data was found.
Sensors:
System Temperatures: cpu: 43.0 C pch: 43.0 C mobo: 43.0 C
Fan Speeds (RPM): cpu: 0
Info:
Processes: 206 Uptime: 1d 11h 31m wakeups: 8 Memory: 7.63 GiB used: 3.14 GiB
(41.1%) Init: systemd v: 251 default: graphical tool: systemctl Compilers:
gcc: 12.1.1 clang: 14.0.6 Packages: 1102 pacman: 1089 lib: 325 flatpak: 0
snap: 13 Shell: Bash v: 5.1.16 running-in: xfce4-terminal inxi: 3.3.20
Good here is the model. Looking at that: 23.8" Acer R240HY - Specifications
Anything else seems to be okay.
So what is the issue?
Check your cable if it is version 1.4 , try another cable.
“Try another cable?”
I have no other cable than what I have right now.