System freezes and restarts when opening certain programs

HI

I have a problem on my system where when certain programs need acceleration, the system freezes and restarts.

I noticed this behavior on VLC, Steam, Discord and Spotify. But Discord and Spotify didn’t crash the system, they just closed and I had to reopen them.

The strange thing is that not all programs that use acceleration fail, KDE, for example, works normally. 0_o

OBS: After crash and restart, this message appears on the screen:

[Hardware Error]: CPU 0: Machine Check: 0 Bank 4: b600000000070f0f
[Hardware Error]: TSC 0 ADDR f9a7f080
[Hardware Error]: PROCESSOR 2:610f31 TIME 1644650932 SOCKET 0 APIC 0 MICROCODE 6001119

System Information:

System:
  Kernel: 5.15.21-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=c4f072dd-aee0-4b0d-9de2-a2251db36588 rw quiet apparmor=1
    security=apparmor resume=UUID=2f9e77a6-79c4-49e8-b9e6-7fc178d16a0e
    udev.log_priority=3
  Desktop: KDE Plasma 5.23.5 tk: Qt 5.15.2 info: latte-dock wm: kwin_x11
    vt: 1 dm: SDDM Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Desktop Mobo: ECS model: A68F2P-M2 v: 1.1 serial: <superuser required>
    UEFI: American Megatrends v: 1.1 date: 07/13/2017
Battery:
  Message: No system battery data found. Is one present?
Memory:
  RAM: total: 7.71 GiB used: 4.55 GiB (59.0%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD A4-7300 APU with Radeon HD Graphics bits: 64 type: MT MCP
    arch: Piledriver family: 0x15 (21) model-id: 0x13 (19) stepping: 1
    microcode: 0x6001119
  Topology: cpus: 1x cores: 2 smt: enabled cache: L1: 96 KiB
    desc: d-2x16 KiB; i-1x64 KiB L2: 1024 KiB desc: 1x1024 KiB
  Speed (MHz): avg: 3438 high: 3466 min/max: 1800/3800 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 3466 2: 3410
    bogomips: 15177
  Flags: 3dnowprefetch abm aes aperfmperf apic arat avx bmi1 clflush cmov
    cmp_legacy constant_tsc cpb cpuid cr8_legacy cx16 cx8 de decodeassists
    extapic extd_apicid f16c flushbyasid fma fma4 fpu fxsr fxsr_opt ht
    hw_pstate ibs lahf_lm lbrv lm lwp mca mce misalignsse mmx mmxext monitor
    msr mtrr nodeid_msr nonstop_tsc nopl npt nrip_save nx osvw pae pat
    pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_nb pfthreshold pge pni
    popcnt pse pse36 rdtscp rep_good sep skinit ssbd sse sse2 sse4_1 sse4_2
    sse4a ssse3 svm svm_lock syscall tbm tce topoext tsc tsc_scale vmcb_clean
    vme vmmcall wdt xop xsave
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2
    mitigation: Full AMD retpoline, STIBP: disabled, RSB filling
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Richland [Radeon HD 8470D] vendor: Elite Systems
    driver: radeon v: kernel bus-ID: 00:01.0 chip-ID: 1002:9996 class-ID: 0300
  Display: x11 server: X.org 1.21.1.3 compositor: kwin_x11 driver:
    loaded: ati,radeon unloaded: modesetting alternate: fbdev,vesa
    resolution: <missing: xdpyinfo>
  Message: Unable to show advanced data. Required tool glxinfo missing.
Audio:
  Device-1: AMD Trinity HDMI Audio vendor: Elite Systems driver: snd_hda_intel
    v: kernel bus-ID: 00:01.1 chip-ID: 1002:9902 class-ID: 0403
  Device-2: AMD FCH Azalia vendor: Elite Systems driver: snd_hda_intel
    v: kernel bus-ID: 00:14.2 chip-ID: 1022:780d class-ID: 0403
  Sound Server-1: ALSA v: k5.15.21-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.20 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.45 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    driver: r8169 v: kernel port: e000 bus-ID: 03:00.0 chip-ID: 10ec:8168
    class-ID: 0200
  IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: USB
    driver: btusb v: 0.8 bus-ID: 3-3:2 chip-ID: 0a12:0001 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 1.36 TiB used: 120.41 GiB (8.6%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST3500418AS
    size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 3.0 Gb/s
    type: HDD rpm: 7200 serial: <filter> rev: CC35 scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 vendor: Western Digital
    model: WD10EZRX-00A8LB0 size: 931.51 GiB block-size: physical: 4096 B
    logical: 512 B speed: 6.0 Gb/s type: N/A serial: <filter> rev: 1A01
    scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 447.76 GiB size: 439.66 GiB (98.19%)
    used: 45.67 GiB (10.4%) fs: ext4 dev: /dev/sda3 maj-min: 8:3 label: SISTEMA
    uuid: c4f072dd-aee0-4b0d-9de2-a2251db36588
  ID-2: /boot/efi raw-size: 2 GiB size: 2 GiB (99.80%) used: 288 KiB (0.0%)
    fs: vfat dev: /dev/sda1 maj-min: 8:1 label: EFI uuid: 4D3D-4454
  ID-3: /home raw-size: 931.51 GiB size: 915.89 GiB (98.32%)
    used: 73.67 GiB (8.0%) fs: ext4 dev: /dev/sdb1 maj-min: 8:17 label: DADOS
    uuid: 044c7b6f-dd2c-4563-b26a-daae663a9df6
Swap:
  Kernel: swappiness: 10 (default 60) cache-pressure: 50 (default 100)
  ID-1: swap-1 type: partition size: 16 GiB used: 1.07 GiB (6.7%)
    priority: -2 dev: /dev/sda2 maj-min: 8:2 label: SWAP
    uuid: 2f9e77a6-79c4-49e8-b9e6-7fc178d16a0e
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 5 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Hub-2: 2-0:1 info: Full speed or root hub ports: 5 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-3: 3-0:1 info: Full speed or root hub ports: 5 rev: 1.1 speed: 12 Mb/s
    chip-ID: 1d6b:0001 class-ID: 0900
  Device-1: 3-3:2 info: Cambridge Silicon Radio Bluetooth Dongle (HCI mode)
    type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s
    chip-ID: 0a12:0001 class-ID: e001
  Hub-4: 4-0:1 info: Full speed or root hub ports: 5 rev: 1.1 speed: 12 Mb/s
    chip-ID: 1d6b:0001 class-ID: 0900
  Hub-5: 5-0:1 info: Full speed or root hub ports: 2 rev: 1.1 speed: 12 Mb/s
    chip-ID: 1d6b:0001 class-ID: 0900
  Hub-6: 6-0:1 info: Hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 6-1:2 info: Holtek USB Gaming Mouse type: Mouse,Keyboard,HID
    driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 04d9:fc5f class-ID: 0300
  Device-2: 6-2:3 info: SiGma Micro Keyboard TRACER Gamma Ivory
    type: Keyboard,HID driver: hid-generic,usbhid interfaces: 2 rev: 1.1
    speed: 1.5 Mb/s power: 98mA chip-ID: 1c4f:0002 class-ID: 0300
  Hub-7: 7-0:1 info: Super-speed hub ports: 2 rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-8: 8-0:1 info: Hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-9: 9-0:1 info: Super-speed hub ports: 2 rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 15.2 C mobo: N/A gpu: radeon temp: 12.0 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 249 Uptime: 1d 5h 36m wakeups: 0 Init: systemd v: 250
  tool: systemctl Compilers: gcc: 11.1.0 clang: 13.0.1 Packages: 1291
  pacman: 1282 lib: 364 flatpak: 0 snap: 9 Shell: Zsh v: 5.8 default: Bash

I appreciate if you can help me! :smiley:

Welcome to the forum! :wave:

Classic XY Problem. Please edit your topic title and first post to clarify what you’re actually trying to do.

Please see:

Today, i installed an off-board VGA in the system, and the problem is gone…
I think the problem was the integrated GPU.

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