Manjaro KDE stuck on asus logo screen

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1

I just downloaded manjaro KDE. I opened up pamac(add or remove software) and did a system update. Now when grub shows up(It works fine) and when i select manjaro i just see the asus logo screen and it stays like that forever.

I found a workaround to make it boot by pressing ctrl+alt+f5(to bring up terminal) and pressing ctrl+alt+f5 again to bring up the login screen

My laptop is ASUS Vivobook Gaming with core i5 8th gen and an NVIDIA GTX 1650 graphics card.
What could be the issue and how can i solve it?

Things i tried:

  1. Use 5.4 LTS version of kernel
  2. using the following commands on terminal
sudo pacman -Syyu haveged
sudo systemctl enable haveged --now

This are the current versions of stuff i have installed

KDE Plasma Version: 5.21.3
KDE Frameworks Version: 5.80.0
Qt Version: 5.15.2
Kernel Version: 5.9.16-1-MANJARO
OS Type: 64-bit
Processors: 8 × Intel® Core™ i5-8300H CPU @ 2.30GHz
Memory: 7.6 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics 630```

inxi:

System:
  Kernel: 5.4.105-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.4-x86_64 
  root=UUID=cfc0e054-46a1-4063-802e-d9fc201915a2 ro apparmor=1 
  security=apparmor udev.log_priority=3k 
  Desktop: KDE Plasma 5.21.3 tk: Qt 5.15.2 info: latte-dock wm: kwin_x11 vt: 1 
  dm: SDDM Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Laptop System: ASUSTeK product: VivoBook_ASUSLaptop X571GT_F571GT 
  v: 1.0 serial: <filter> 
  Mobo: ASUSTeK model: X571GT v: 1.0 serial: <filter> 
  UEFI: American Megatrends v: X571GT.306 date: 05/08/2020 
Battery:
  ID-1: BAT1 charge: 26.0 Wh (63.6%) condition: 40.9/42.3 Wh (96.5%) 
  volts: 3.6 min: 11.6 model: ASUS A32-K55 type: Li-ion serial: N/A 
  status: Discharging 
Memory:
  RAM: total: 7.63 GiB used: 2.15 GiB (28.1%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Quad Core model: Intel Core i5-8300H bits: 64 type: MT MCP 
  arch: Kaby Lake note: check family: 6 model-id: 9E (158) stepping: A (10) 
  microcode: DE cache: L2: 8 MiB bogomips: 36812 
  Speed: 900 MHz min/max: 800/4000 MHz Core speeds (MHz): 1: 900 2: 900 3: 900 
  4: 901 5: 902 6: 900 7: 900 8: 900 
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon art 
  avx avx2 bmi1 bmi2 bts clflush clflushopt cmov constant_tsc cpuid 
  cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est 
  f16c flexpriority flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window 
  hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid invpcid_single lahf_lm lm 
  mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat 
  pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts 
  rdrand rdseed rdtscp rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1 
  sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust 
  tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt 
  xsaves xtopology xtpr 
  Vulnerabilities: Type: itlb_multihit status: KVM: Split huge pages 
  Type: l1tf 
  mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: conditional, RSB filling 
  Type: srbds mitigation: Microcode 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: Intel UHD Graphics 630 vendor: ASUSTeK driver: i915 v: kernel 
  bus-ID: 00:02.0 chip-ID: 8086:3e9b class-ID: 0300 
  Device-2: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q] vendor: ASUSTeK 
  driver: nvidia v: 460.56 alternate: nouveau,nvidia_drm bus-ID: 01:00.0 
  chip-ID: 10de:1f91 class-ID: 0302 
  Device-3: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo 
  bus-ID: 1-7:4 chip-ID: 13d3:56a8 class-ID: 0e02 serial: <filter> 
  Display: x11 server: X.Org 1.20.10 compositor: kwin_x11 driver: 
  loaded: modesetting,nvidia alternate: fbdev,intel,nouveau,nv,vesa 
  display-ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 142 size: 344x194mm (13.5x7.6") 
  diag: 395mm (15.5") 
  OpenGL: renderer: Mesa Intel UHD Graphics 630 (CFL GT2) v: 4.6 Mesa 20.3.4 
  direct render: Yes 
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: ASUSTeK driver: snd_hda_intel 
  v: kernel alternate: snd_soc_skl,snd_sof_pci bus-ID: 00:1f.3 
  chip-ID: 8086:a348 class-ID: 0403 
  Sound Server-1: ALSA v: k5.4.105-1-MANJARO running: yes 
  Sound Server-2: JACK v: 0.125.0 running: no 
  Sound Server-3: PulseAudio v: 14.2 running: yes 
  Sound Server-4: PipeWire v: 0.3.23 running: no 
Network:
  Device-1: Intel Wireless-AC 9560 [Jefferson Peak] driver: iwlwifi v: kernel 
  port: 5000 bus-ID: 00:14.3 chip-ID: 8086:a370 class-ID: 0280 
  IF: wlo1 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: global 
  IP v6: <filter> type: noprefixroute scope: link 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK driver: r8169 v: kernel port: 3000 bus-ID: 03:00.0 
  chip-ID: 10ec:8168 class-ID: 0200 
  IF: enp3s0 state: down mac: <filter> 
  WAN IP: <filter> 
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB 
  driver: btusb v: 0.8 bus-ID: 1-14:5 chip-ID: 8087:0aaa class-ID: e001 
  Report: This feature requires one of these tools: hciconfig/bt-adapter 
Logical:
  Message: No LVM data was found. 
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci 
  v: 3.0 port: 5060 bus-ID: 00:17.0 chip-ID: 8086.282a rev: 10 class-ID: 0104 
Drives:
  Local Storage: total: 476.94 GiB used: 21.05 GiB (4.4%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Intel model: SSDPEKNW512G8 
  size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 rotation: SSD serial: <filter> rev: 002C scheme: GPT 
  Message: No Optical or Floppy data was found. 
Partition:
  ID-1: / raw-size: 97.87 GiB size: 95.83 GiB (97.92%) used: 21.03 GiB (21.9%) 
  fs: ext4 dev: /dev/nvme0n1p5 maj-min: 259:5 label: N/A 
  uuid: cfc0e054-46a1-4063-802e-d9fc201915a2 
  ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%) 
  used: 25.4 MiB (9.9%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 
  label: SYSTEM uuid: 6222-BB7A 
Swap:
  Alert: No Swap data was found. 
Unmounted:
  ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: <superuser required> 
  label: N/A uuid: N/A 
  ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 378.16 GiB fs: ntfs label: OS 
  uuid: B8E2249CE224613C 
  ID-3: /dev/nvme0n1p4 maj-min: 259:4 size: 650 MiB fs: ntfs label: RECOVERY 
  uuid: 44F4BB72F4BB64B8 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 16 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 1-1:2 info: China Resource Semico USB Keyboard 
  type: Keyboard,Mouse driver: hid-generic,usbhid interfaces: 2 rev: 1.1 
  speed: 1.5 Mb/s power: 500mA chip-ID: 1a2c:4c5e class-ID: 0301 
  Device-2: 1-4:6 info: Sunplus Innovation Gaming mouse [Philips SPK9304] 
  type: Mouse driver: hid-generic,usbhid interfaces: 1 rev: 2.0 
  speed: 1.5 Mb/s power: 98mA chip-ID: 1bcf:08a0 class-ID: 0301 
  Device-3: 1-6:3 info: Realtek RTS5129 Card Reader Controller 
  type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc 
  interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0129 
  class-ID: ff00 serial: <filter> 
  Device-4: 1-7:4 info: IMC Networks USB2.0 HD UVC WebCam type: Video 
  driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA 
  chip-ID: 13d3:56a8 class-ID: 0e02 serial: <filter> 
  Device-5: 1-14:5 info: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) 
  type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s 
  power: 100mA chip-ID: 8087:0aaa class-ID: e001 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 8 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
Sensors:
  System Temperatures: cpu: 50.0 C mobo: 27.8 C 
  Fan Speeds (RPM): cpu: 0 
Info:
  Processes: 255 Uptime: 3m wakeups: 1 Init: systemd v: 247 tool: systemctl 
  Compilers: gcc: N/A Packages: 1234 pacman: 1233 lib: 376 flatpak: 1 
  Shell: Bash v: 5.1.0 running-in: konsole inxi: 3.3.03

journal-ctl:

ar 27 16:54:50 themachine kernel: ACPI BIOS Error (bug): Failure creating named object [\_TZ.ETMD], AE_ALREADY_EXISTS (20200717/dswload2-326)
Mar 27 16:54:50 themachine kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200717/psobject-220)
Mar 27 16:54:50 themachine kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.GPLD], AE_ALREADY_EXISTS (20200717/dswload2-326)
Mar 27 16:54:50 themachine kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200717/psobject-220)
Mar 27 16:54:50 themachine kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.TPLD], AE_ALREADY_EXISTS (20200717/dswload2-326)
Mar 27 16:54:50 themachine kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200717/psobject-220)
Mar 27 16:54:50 themachine kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.GUPC], AE_ALREADY_EXISTS (20200717/dswload2-326)
Mar 27 16:54:50 themachine kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200717/psobject-220)
Mar 27 16:54:50 themachine kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.TUPC], AE_ALREADY_EXISTS (20200717/dswload2-326)
Mar 27 16:54:50 themachine kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200717/psobject-220)
Mar 27 16:54:50 themachine kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS01._UPC], AE_ALREADY_EXISTS (20200717/dswload>
Mar 27 16:54:50 themachine kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200717/psobject-220)
Mar 27 16:54:50 themachine kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS01._PLD], AE_ALREADY_EXISTS (20200717/dswload>
Mar 27 16:54:50 themachine kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200717/psobject-220)
Mar 27 16:54:50 themachine kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS02._UPC], AE_ALREADY_EXISTS (20200717/dswload>
Mar 27 16:54:50 themachine kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200717/psobject-220)
Mar 27 16:54:50 themachine kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS02._PLD], AE_ALREADY_EXISTS (20200717/dswload>
Mar 27 16:54:50 themachine kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200717/psobject-220)
Mar 27 16:54:50 themachine kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS03._UPC], AE_ALREADY_EXISTS (20200717/dswload>
Mar 27 16:54:50 themachine kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200717/psobject-220)

and several more entries along the same line

1 Like
3

Added inxi and journalctl outputs as an edit to the original post.
Thank you for the reply

1 Like
4

All that looks good, and you seem to have hybrid graphics loaded, so try kernel 5.10 LTS as well (it’s the most recent LTS kernel).

if you get the black screen again, switch to TTY2 with Ctrl+Alt+F2, log in there and provide the output to:

journalctl --boot=0 --system --priority=3 | tail --lines=50
tail --lines=25 /var/log/Xorg.0.log

before logging onto the GUi, please.

:thinking:

1 Like
5

update:

I turned off asus splash screen by modifying the /etc/default/grub and removing the term quiet
from GRUB_CMDLINE_LINUX_DEFAULT= so that i could see where the boot got stuck.
things seemed to be fine for the following afternoon and i could boot in normally without using the weird ctrl+alt+f5 thing

But since then I seem to no longer be able to access tty5 or tty2 (and unable to boot to gui) like you suggested. I am unable to access any sort of terminal to provide you the output of the commands you suggested.(Im still on kernal 5.4LTS, I couldnt download 5.10 because it didnt let me back in )

Luckily since i turned off quiet i could see that it stuck at either

[OK] Started TLP system/shutdown

or

[    5.297304] nvidia 0000:01:00.0: cant change power state from D3cold to D0 (config space inaccessible)

Is there any known solutions to this issue?

6

That one is still OK. It’s something else.

Please read this:

Because you’re in for a re-install because I have no clue what you did, nor can I extract any further information from the system.

:sob:

1 Like
7

Oh! Thanks for the replies.

1 Like
8

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