Manjaro KDE freeze when i shutdown/restart the system

Hi everyone.
I have a problem with my Manjaro KDE. When I use it for a while, the system freezes on shutdown/restart. I can’t do anything and the only solution is to hard stop the laptop. Also, during the freeze, the caps lock start blinking, I know that traduce a kernel panic.

Thanks for your help !

Please, post

inxi -Fza

Have you tried other kernels? Tried to create a new user to check your profile settings?

the inxi -Fza output:

System:
  Kernel: 6.6.19-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc avail: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.6-x86_64
    root=UUID=08f444b6-aae5-4376-82e3-21f15d6277e7 rw quiet splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.27.11 tk: Qt v: 5.15.12 info: frameworks
    v: 5.115.0 wm: kwin_wayland vt: 1 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: ASUS TUF Gaming A17 FA707RR_TUF707RR
    v: 1.0 serial: <superuser required>
  Mobo: ASUSTeK model: FA707RR v: 1.0 serial: <superuser required>
    uuid: <superuser required> UEFI: American Megatrends LLC. v: FA707RR.315
    date: 11/30/2022
Battery:
  ID-1: BAT1 charge: 72.0 Wh (93.0%) condition: 77.4/90.2 Wh (85.7%)
    volts: 15.9 min: 15.9 model: ASUS A32-K55 type: Li-ion serial: N/A
    status: discharging
CPU:
  Info: model: AMD Ryzen 7 6800H with Radeon Graphics bits: 64 type: MT MCP
    arch: Zen 3+ gen: 4 level: v3 note: check built: 2022 process: TSMC n6 (7nm)
    family: 0x19 (25) model-id: 0x44 (68) stepping: 1 microcode: 0xA404101
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB
    L3: 16 MiB desc: 1x16 MiB
  Speed (MHz): avg: 893 high: 4419 min/max: 400/4785 scaling:
    driver: amd-pstate-epp governor: powersave cores: 1: 400 2: 400 3: 1837
    4: 1912 5: 400 6: 400 7: 1332 8: 4419 9: 400 10: 400 11: 400 12: 400
    13: 400 14: 400 15: 400 16: 400 bogomips: 102255
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Vulnerable: Safe RET, no microcode
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: always-on, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA GA104M [GeForce RTX 3070 Mobile / Max-Q] vendor: ASUSTeK
    driver: nvidia v: 550.54.14 alternate: nouveau,nvidia_drm non-free: 545.xx+
    status: current (as of 2024-02; EOL~2026-12-xx) arch: Ampere code: GAxxx
    process: TSMC n7 (7nm) built: 2020-2023 pcie: gen: 4 speed: 16 GT/s
    lanes: 8 link-max: lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:249d
    class-ID: 0300
  Device-2: AMD Rembrandt [Radeon 680M] vendor: ASUSTeK driver: amdgpu
    v: kernel arch: RDNA-2 code: Navi-2x process: TSMC n7 (7nm) built: 2020-22
    pcie: gen: 4 speed: 16 GT/s lanes: 16 ports: active: eDP-1 empty: DP-1,
    DP-2, DP-3, DP-4, DP-5, DP-6, DP-7, DP-8 bus-ID: 05:00.0
    chip-ID: 1002:1681 class-ID: 0300 temp: 39.0 C
  Device-3: Sonix USB2.0 HD UVC WebCam driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-4:2 chip-ID: 322e:202c
    class-ID: 0e02
  Display: wayland server: X.org v: 1.21.1.11 with: Xwayland v: 23.2.4
    compositor: kwin_wayland driver: X: loaded: amdgpu,nvidia
    unloaded: modesetting,nouveau alternate: fbdev,nv,vesa dri: radeonsi
    gpu: nvidia,amdgpu display-ID: 0
  Monitor-1: eDP-1 res: 1920x1080 size: N/A modes: N/A
  API: EGL v: 1.5 hw: drv: nvidia drv: amd radeonsi platforms: device: 0
    drv: nvidia device: 2 drv: radeonsi device: 3 drv: swrast surfaceless:
    drv: nvidia wayland: drv: radeonsi x11: drv: radeonsi
    inactive: gbm,device-1
  API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: amd mesa v: 24.0.2-manjaro1.1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon Graphics (radeonsi
    rembrandt LLVM 16.0.6 DRM 3.54 6.6.19-1-MANJARO) device-ID: 1002:1681
    memory: 500 MiB unified: no display-ID: :1.0
  API: Vulkan v: 1.3.279 layers: 5 device: 0 type: discrete-gpu name: NVIDIA
    GeForce RTX 3070 Laptop GPU driver: nvidia v: 550.54.14
    device-ID: 10de:249d surfaces: xcb,xlib,wayland device: 1
    type: integrated-gpu name: AMD Radeon Graphics (RADV REMBRANDT)
    driver: mesa radv v: 24.0.2-manjaro1.1 device-ID: 1002:1681
    surfaces: xcb,xlib,wayland
Audio:
  Device-1: NVIDIA GA104 High Definition Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 8
    link-max: lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:228b class-ID: 0403
  Device-2: ASUSTek C-Media Audio driver: hid-generic,snd-usb-audio,usbhid
    type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 5-1:2
    chip-ID: 0b05:6210 class-ID: 0300
  API: ALSA v: k6.6.19-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.0.3 status: off with: pipewire-media-session
    status: active tools: pw-cli
  Server-3: PulseAudio v: 17.0 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: ASUSTeK RTL8111/8168/8411 driver: r8169 v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 port: e000 bus-ID: 02:00.0 chip-ID: 10ec:8168
    class-ID: 0200
  IF: eno1 state: down mac: <filter>
  Device-2: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter
    vendor: AzureWave driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s
    lanes: 1 bus-ID: 03:00.0 chip-ID: 14c3:7961 class-ID: 0280
  IF: wlp3s0 state: up mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Bluetooth:
  Device-1: IMC Networks Wireless_Device driver: btusb v: 0.8 type: USB
    rev: 2.1 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-3:2 chip-ID: 13d3:3563
    class-ID: e001 serial: <filter>
  Report: btmgmt ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
    rfk-block: hardware: no software: no address: <filter> bt-v: 5.2 lmp-v: 11
    status: discoverable: no pairing: no
Drives:
  Local Storage: total: 953.87 GiB used: 117.25 GiB (12.3%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung
    model: MZVLQ1T0HBLB-00B00 size: 953.87 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: FXM7301Q temp: 27.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 953.57 GiB size: 937.53 GiB (98.32%)
    used: 117.25 GiB (12.5%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 296 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 46.9 C mobo: 30.0 C gpu: amdgpu temp: 40.0 C
  Fan Speeds (rpm): cpu: 0
Info:
  Memory: total: 16 GiB note: est. available: 14.87 GiB used: 3.6 GiB (24.2%)
  Processes: 412 Power: uptime: 33m states: freeze,mem,disk suspend: s2idle
    wakeups: 1 hibernate: platform avail: shutdown, reboot, suspend, test_resume
    image: 5.94 GiB services: org_kde_powerdevil, power-profiles-daemon,
    upowerd Init: systemd v: 255 default: graphical tool: systemctl
  Packages: 1592 pm: pacman pkgs: 1571 libs: 427 tools: pamac pm: flatpak
    pkgs: 21 Compilers: clang: 16.0.6 gcc: 13.2.1 Shell: Zsh v: 5.9
    default: Bash v: 5.2.26 running-in: konsole inxi: 3.3.33

Thanks for your quick reply.
However, i didn’t try to change my kernel or create a new user.

i switched to the 6.1 LTS kernel @Wollie

…and, did that solve your issue?

It would seem yes. I’m going to wait for 1 or 2 days and if there is nothing i will close this topic. Thanks for your help.

Fair enough.

Don’t forget to give the post from @Wollie a tick when you’re ready. Cheers.

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