Manjaro installer crashes upon opening it

[soundofthunder]

@growler

The forum suggests that Ventoy 1.0.99 may be the cause of the problem. (??))

Where is this suggested?

I’m not aware of any issues with Ventoy that would create such an outcome. However, I seem to recall comments indicating that Balena Etcher should generally be avoided.

Whether those comments have any more substance than the vague suggestion you alluded to, I can’t say.

I now only use Ventoy.

The possibility of damage while re-writing the ISO content to USB is removed from the equation completely.

@Jordan

The only forums I’ve read about a similar issue is just because of ram, even though I have the ram required.

@Jordan

This same error also occurs on the KDE build.

@Jordan

is there ANY reason you can think of that causes such a thing?

Possible contributors that immediately come to mind include:

• Bad USB media – as suggested by @Aragorn earlier, the USB might simply be of poor quality (when buying based on price, this is not uncommon). Try another brand; make sure its fully compatible.
• The USB port might have damage. Is the USB disk properly seated in the port? Can you try other USB ports?
• Did you completely wipe the disk prior to trying to install, or does it still have existing (perhaps partial) content?
• Are you booting both the Manjaro Installer (or Ventoy USB) and your computer in UEFI mode?
• Does the HDD/SDD have any damage?
• Do you also have Windows installed on the computer? Are you multibooting? This would open up several other possibilities.

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I notice you haven’t responded to earlier comments about checking your RAM and general overheating:

@Aragorn

the most common causes are a faulty memory module or — since it is a laptop — overheating

What followed the quoted text was good advice. If you are not going to follow the advice, at least acknowledge it in some way.

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I didn’t immediately notice you are a new forum user; here’s a quick copy/paste of information to help you use the forum:

Hi @Jordan and welcome to the Manjaro community.

As a new forum user, please take some time to familiarise yourself with Forum requirements; in particular, the many ways to use the forum to your benefit:

• How to Post
• How to Request Support
• Manjaro Wiki
• Tutorials Useful guides can be found in this category

Last, but not least, the Update Announcements, which you should check frequently for important update related information.

An issue may be directly related to a particular update; these announcements should generally be checked before posting a request for support.

I hope this is helpful. Cheers.

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