New laptop, new problems. This is my third post in the last few days since I bought my new laptop. It’s an HP Victus with an Intel i7 chip and an Nvidia 4070. My problem is that randomly, but especially when I try to run a game, the computer completely freezes and I can’t even go to tty, completely stuck (only the mouse moves for some weird reason). I guess that when the GPU has to work something wrong happens. A detail that I think is important: it apparently happens only when I have external monitors attached, I tried to play a game with no monitor and it went smooth for half an hour, while usually it freezes right after I boot the game. One of the monitors is attached to the Thunderbolt port, directly connected to the GPU, but the computer freezes also with just the other one attached to the HDMI port. I already tried all the combinations of free/nonfree drivers and Wayland/x11, and it always happens (on x11 it seems it happens even more often than on Wayland)
This is the result of inxi -Fxxxrz:
System:
Kernel: 6.10.6-10-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
clocksource: tsc
Desktop: GNOME v: 46.4 tk: GTK v: 3.24.43 wm: gnome-shell
tools: gsd-screensaver-proxy dm: GDM v: 46.2 Distro: Manjaro
base: Arch Linux
Machine:
Type: Laptop System: HP product: Victus by HP Gaming Laptop 16-r1xxx
v: Type1ProductConfigId serial: <superuser required> Chassis: type: 10
serial: <superuser required>
Mobo: HP model: 8C99 v: 10.32 serial: <superuser required>
part-nu: AN1X2EA#ABZ uuid: <superuser required> UEFI: Insyde v: F.12
date: 07/17/2024
Battery:
ID-1: BAT1 charge: 70.1 Wh (100.0%) condition: 70.1/70.1 Wh (100.1%)
volts: 17.4 min: 15.4 model: 333-AC-4B-A WK04070XL type: Li-ion
serial: <filter> status: full
CPU:
Info: 20-core (8-mt/12-st) model: Intel Core i7-14700HX bits: 64
type: MST AMCP smt: enabled arch: Raptor Lake rev: 1 cache: L1: 1.8 MiB
L2: 28 MiB L3: 33 MiB
Speed (MHz): avg: 1227 min/max: 800/5300:5500:3900 cores: 1: 1227 2: 1227
3: 1227 4: 1227 5: 1227 6: 1227 7: 1227 8: 1227 9: 1227 10: 1227 11: 1227
12: 1227 13: 1227 14: 1227 15: 1227 16: 1227 17: 1227 18: 1227 19: 1227
20: 1227 21: 1227 22: 1227 23: 1227 24: 1227 25: 1227 26: 1227 27: 1227
28: 1227 bogomips: 129052
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel Raptor Lake-S UHD Graphics vendor: Hewlett-Packard
driver: i915 v: kernel arch: Gen-13 ports: active: eDP-1 empty: none
bus-ID: 00:02.0 chip-ID: 8086:a788 class-ID: 0300
Device-2: NVIDIA AD106M [GeForce RTX 4070 Max-Q / Mobile]
vendor: Hewlett-Packard driver: nvidia v: 550.107.02 arch: Lovelace pcie:
speed: 2.5 GT/s lanes: 8 bus-ID: 01:00.0 chip-ID: 10de:2820 class-ID: 0300
Device-3: Chicony HP True Vision FHD Camera driver: uvcvideo type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 1-6:2 chip-ID: 04f2:b7f3
class-ID: fe01 serial: <filter>
Display: x11 server: X.org v: 1.21.1.13 with: Xwayland v: 24.1.2
compositor: gnome-shell driver: X: loaded: modesetting,nvidia
alternate: fbdev,nouveau,nv,vesa dri: iris gpu: i915 display-ID: :1
screens: 1
Screen-1: 0 s-res: 3840x1080 s-size: <missing: xdpyinfo>
Monitor-1: HDMI-1-0 pos: left res: 1920x1080 hz: 60 dpi: 81
size: 600x340mm (23.62x13.39") diag: 690mm (27.15") modes: N/A
Monitor-2: eDP-1 pos: primary,right res: 1920x1080 hz: 165 dpi: 137
size: 355x200mm (13.98x7.87") diag: 407mm (16.04") modes: N/A
API: EGL v: 1.5 hw: drv: intel iris drv: nvidia platforms: device: 0
drv: nvidia device: 1 drv: iris device: 3 drv: swrast gbm: drv: iris
surfaceless: drv: nvidia x11: drv: iris inactive: wayland,device-2
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: intel mesa v: 24.1.6-arch1.1
glx-v: 1.4 direct-render: yes renderer: Mesa Intel Graphics (RPL-S)
device-ID: 8086:a788
API: Vulkan v: 1.3.279 layers: 10 surfaces: xcb,xlib device: 0
type: discrete-gpu driver: nvidia device-ID: 10de:2820 device: 1
type: integrated-gpu driver: mesa intel device-ID: 8086:a788
Audio:
Device-1: Intel Raptor Lake High Definition Audio vendor: Hewlett-Packard
driver: sof-audio-pci-intel-tgl bus-ID: 00:1f.3 chip-ID: 8086:7a50
class-ID: 0401
Device-2: NVIDIA AD106M High Definition Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 8
bus-ID: 01:00.1 chip-ID: 10de:22bd class-ID: 0403
API: ALSA v: k6.10.6-10-MANJARO status: kernel-api with: aoss
type: oss-emulator
Server-1: sndiod v: N/A status: off
Server-2: JACK v: 1.9.22 status: off
Server-3: PipeWire v: 1.2.3 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
vendor: Hewlett-Packard driver: r8169 v: kernel pcie: speed: 2.5 GT/s
lanes: 1 port: 4000 bus-ID: 03:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
Device-2: Realtek RTL8852BE PCIe 802.11ax Wireless Network
vendor: Hewlett-Packard driver: rtw89_8852be v: kernel pcie: speed: 2.5 GT/s
lanes: 1 port: 3000 bus-ID: 04:00.0 chip-ID: 10ec:b852 class-ID: 0280
IF: wlo1 state: up mac: <filter>
Bluetooth:
Device-1: Realtek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.0
speed: 12 Mb/s lanes: 1 bus-ID: 1-14:3 chip-ID: 0bda:b85c class-ID: e001
serial: <filter>
Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Drives:
Local Storage: total: 1.9 TiB used: 474.95 GiB (24.4%)
ID-1: /dev/nvme0n1 vendor: KIOXIA model: N/A size: 953.87 GiB
speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: HP02AN00
temp: 33.9 C scheme: GPT
ID-2: /dev/nvme1n1 vendor: Lexar model: SSD NM710 1TB size: 931.51 GiB
speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: SN11778
temp: 38.9 C scheme: GPT
ID-3: /dev/sda vendor: Samsung model: Flash Drive size: 59.75 GiB
type: USB rev: 3.1 spd: 5 Gb/s lanes: 1 tech: SSD serial: <filter>
fw-rev: 1100 scheme: MBR
Partition:
ID-1: / size: 881.91 GiB used: 147.19 GiB (16.7%) fs: ext4
dev: /dev/nvme1n1p2
ID-2: /boot/efi size: 299.4 MiB used: 300 KiB (0.1%) fs: vfat
dev: /dev/nvme1n1p1
Swap:
ID-1: swap-1 type: partition size: 34.15 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/nvme1n1p3
Sensors:
System Temperatures: cpu: 50.0 C mobo: N/A
Fan Speeds (rpm): cpu: 0 fan-2: 0
Repos:
Packages: pm: pacman pkgs: 1482
Active pacman repo servers in: /etc/pacman.d/mirrorlist
1: https://ftp.gwdg.de/pub/linux/manjaro/stable/$repo/$arch
2: https://mirror.bouwhuis.network/manjaro/stable/$repo/$arch
3: https://mirrors.dotsrc.org/manjaro/stable/$repo/$arch
4: https://manjaro.mirror.garr.it/manjaro/stable/$repo/$arch
5: https://mirror.zetup.net/manjaro/stable/$repo/$arch
6: https://fosszone.csd.auth.gr/manjaro/stable/$repo/$arch
7: https://mirrors.ucr.ac.cr/manjaro/stable/$repo/$arch
8: http://ossmirror.mycloud.services/os/linux/manjaro/stable/$repo/$arch
Info:
Memory: total: 32 GiB note: est. available: 31.05 GiB used: 5.11 GiB (16.4%)
Processes: 493 Power: uptime: 10m states: freeze,mem,disk suspend: s2idle
wakeups: 0 hibernate: platform Init: systemd v: 256 default: graphical
Compilers: gcc: 14.2.1 Shell: Zsh v: 5.9 running-in: tilix inxi: 3.3.36
And this is the output of sudo mhwd --listinstalled:
> Installed PCI configs:
--------------------------------------------------------------------------------
NAME VERSION FREEDRIVER TYPE
--------------------------------------------------------------------------------
video-hybrid-intel-nvidia-prime 2023.03.23 false PCI
video-vesa 2017.03.12 true PCI
video-modesetting 2020.01.13 true PCI
video-linux 2024.05.06 true PCI
Finally, this is uname -r
6.10.6-10-MANJARO
UPDATE: I tried uninstalling and reinstalling video drivers and now the Thunderbolt port is not working anymore 