Manjaro freezing on laptop while using battery (on several kernels)

Support
1

Hi,
I’ve been using Manjaro for around 3 months now, just coming out of Windows for the first time ever, but my computer keeps freezing when running on battery. I’ve tried several kernels, but the problem persists.

I also can’t seem to get the soft restart (alt + prt sc + reisub) to work, so I have to constantly press the power button to shutdown and restart.

Some of the suggestions I found through searches are just too technical for my current knowledge, can you please help?

Thank you.

2

Apparently there are two ways of enabling alt+SysRq+ both are covered in a couple of old forum posts:

and

Personally I used the instructions in the second link I posted.

1 Like
3

Thank you so much, I managed to get the alt + prt scr + reisuo command to work with the first link you sent me!
As for the main problem regarding constant system freezes while using battery only, can anyone help?

4

Can you post the output of inxi -Fz so we get some system info.

Sounds like a battery issue. Is it working on Win? Just as an example; this totally knackered battery still looks ‘ok’ but the lap crashes after 2min:

$ inxi -B
Battery:
  ID-1: BAT0 charge: 39.1 Wh (96.1%) condition: 40.7/48.6 Wh (83.8%)
1 Like
5

Here is the system info:

    ~  inxi -Fz                                                                                                                               ✔ 
System:
  Kernel: 5.14.21-2-MANJARO x86_64 bits: 64 Desktop: KDE Plasma 5.23.4
    Distro: Manjaro Linux
Machine:
  Type: Laptop System: HP product: HP Laptop 15s-fq1xxx v: N/A
    serial: <superuser required>
  Mobo: HP model: 86C9 v: 56.33 serial: <superuser required> UEFI: AMI
    v: F.18 date: 04/16/2021
Battery:
  ID-1: BAT0 charge: 21.4 Wh (59.8%) condition: 35.8/35.8 Wh (100.0%)
    volts: 11.1 min: 11.3
CPU:
  Info: dual core model: Intel Core i3-1005G1 bits: 64 type: MT MCP cache:
    L2: 1024 KiB
  Speed (MHz): avg: 1300 min/max: 400/3400 cores: 1: 1301 2: 1300 3: 1300
    4: 1301
Graphics:
  Device-1: Intel Iris Plus Graphics G1 driver: i915 v: kernel
  Device-2: Quanta HP TrueVision HD Camera type: USB driver: uvcvideo
  Display: x11 server: X.Org 1.21.1.2 driver: loaded: modesetting
    resolution: 1366x768~60Hz
  Message: Unable to show advanced data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Ice Lake-LP Smart Sound Audio driver: snd_hda_intel
  Sound Server-1: ALSA v: k5.14.21-2-MANJARO running: yes
  Sound Server-2: PulseAudio v: 15.0 running: yes
  Sound Server-3: PipeWire v: 0.3.40 running: yes
Network:
  Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
    driver: rtw_8821ce
  IF: wlo1 state: up mac: <filter>
Bluetooth:
  Device-1: Realtek Realtek Bluetooth 4.2 Adapter type: USB driver: btusb
  Report: rfkill ID: hci0 state: up address: see --recommends
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
Drives:
  Local Storage: total: 238.47 GiB used: 157.63 GiB (66.1%)
  ID-1: /dev/nvme0n1 vendor: KIOXIA model: N/A size: 238.47 GiB
Partition:
  ID-1: / size: 70.28 GiB used: 28.22 GiB (40.2%) fs: ext4
    dev: /dev/nvme0n1p2
  ID-2: /boot/efi size: 511 MiB used: 288 KiB (0.1%) fs: vfat
    dev: /dev/nvme0n1p1
  ID-3: /home size: 157.54 GiB used: 129.41 GiB (82.1%) fs: ext4
    dev: /dev/nvme0n1p3
Swap:
  ID-1: swap-1 type: partition size: 4.88 GiB used: 0 KiB (0.0%)
    dev: /dev/nvme0n1p4
Sensors:
  System Temperatures: cpu: 60.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 224 Uptime: 0m Memory: 7.46 GiB used: 2.35 GiB (31.5%)
  Shell: Zsh inxi: 3.3.11

Apparently the battery is fine.

6

Yes, looks brand new, however:

volts: 11.1 min: 11.3

is odd. Also, why is the charge at 59% if there’s no other OS and manjaro crashes immediately when on battery; shouldn’t the battery then be at around 97-100%? Does it charge ok?

7

don’t know if this will work :crossed_fingers:

make a backup:

sudo cp /etc/acpi/handler.sh /etc/acpi/handler.sh.bak

in /etc/acpi/handler.sh change BAT0 to BAT1 as root

reboot

8

I tried this option, but still no luck. It does seem to freeze a bit less often, once every hour or so.
Also, as I stated before, the soft restart option doesn’t work when the system freezes.
Any other options that might help with this issue?

9

switch to lts kernel:

10

That was the kernel I first installed, the freezes happened there as well, that’s why I ended up updating to 5.13.19-2 and then to 5.14.21-2. I even downgraded to 5.4.169-1, but the problem still occurred