Libreoffice impress not open

I have Problem open LibreOffice Impress

Open write, Calc, base and Draw works fine

System
System:
  Kernel: 6.1.64-1-MANJARO arch: x86_64 bits: 64 Desktop: Xfce v: 4.18.1
    Distro: Manjaro Linux
Machine:
  Type: Laptop System: Dell product: XPS 15 9570 v: N/A
    serial: <superuser required>
  Mobo: Dell model: 0D0T05 v: A00 serial: <superuser required> UEFI: Dell
    v: 1.31.0 date: 03/13/2023
Battery:
  ID-1: BAT0 charge: 32.1 Wh (100.0%) condition: 32.1/97.0 Wh (33.0%)
CPU:
  Info: 6-core model: Intel Core i7-8750H bits: 64 type: MT MCP cache:
    L2: 1.5 MiB
  Speed (MHz): avg: 2200 min/max: 800/4100 cores: 1: 2200 2: 2200 3: 2200
    4: 2200 5: 2200 6: 2200 7: 2200 8: 2200 9: 2200 10: 2200 11: 2200 12: 2200
Graphics:
  Device-1: Intel CoffeeLake-H GT2 [UHD Graphics 630] driver: i915 v: kernel
  Device-2: NVIDIA GP107M [GeForce GTX 1050 Ti Mobile] driver: nvidia
    v: 545.29.06
  Device-3: Microdia Integrated_Webcam_HD driver: uvcvideo type: USB
  Display: x11 server: X.Org v: 21.1.9 with: Xwayland v: 23.2.2 driver: X:
    loaded: modesetting dri: iris gpu: i915 resolution: 1: 1920x1080~60Hz
    2: 1920x1080~60Hz
  API: EGL v: 1.5 drivers: iris,nvidia,swrast
    platforms: gbm,x11,surfaceless,device
  API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: intel mesa v: 23.1.9-manjaro1.1
    renderer: Mesa Intel UHD Graphics 630 (CFL GT2)
  API: Vulkan v: 1.3.269 drivers: intel,nvidia surfaces: xcb,xlib
Audio:
  Device-1: Intel Cannon Lake PCH cAVS driver: snd_hda_intel
  API: ALSA v: k6.1.64-1-MANJARO status: kernel-api
  Server-1: PipeWire v: 1.0.0 status: active
Network:
  Device-1: Intel Wireless-AC 9260 driver: iwlwifi
  IF: wlp59s0 state: up mac: <filter>
  IF-ID-1: pan1 state: down mac: <filter>
Bluetooth:
  Device-1: Intel Wireless-AC 9260 Bluetooth Adapter driver: btusb type: USB
  Report: btmgmt ID: hci0 state: up address: <filter> bt-v: 5.1
Drives:
  Local Storage: total: 1.82 TiB used: 1.58 TiB (86.7%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 2TB
    size: 1.82 TiB
Partition:
  ID-1: / size: 1.79 TiB used: 1.58 TiB (88.2%) fs: ext4 dev: /dev/dm-0
  ID-2: /boot/efi size: 256 MiB used: 220 KiB (0.1%) fs: vfat
    dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: file size: 21.7 GiB used: 3 MiB (0.0%) file: /swapfile
Sensors:
  System Temperatures: cpu: 55.0 C pch: 50.0 C mobo: 49.0 C
  Fan Speeds (rpm): cpu: 3168 fan-2: 3178
Info:
  Processes: 563 Uptime: 4h 38m Memory: total: 32 GiB note: est.
  available: 30.98 GiB used: 20.15 GiB (65.0%) Shell: Zsh inxi: 3.3.31

I’m on libreoffice-fresh 7.6.3-2

and trying to open libreoffice --impress
just freeze in the loading screen

Journal-log gives me

log
journalctl|g impress
Dez 01 08:22:32 $USER dbus-daemon[1078]: [system] Activating via systemd: service name='org.freedesktop.hostname1' unit='dbus-org.freedesktop.hostname1.service' requested by ':1.505' (uid=1000 pid=153634 comm="/usr/lib/libreoffice/program/soffice.bin --impress")
Dez 01 08:23:19 $USER dbus-daemon[1078]: [system] Activating via systemd: service name='org.freedesktop.hostname1' unit='dbus-org.freedesktop.hostname1.service' requested by ':1.508' (uid=1000 pid=153634 comm="/usr/lib/libreoffice/program/soffice.bin --impress")

Try uninstalling libreoffice-fresh, and installing libreoffice-still, and test whether it happens in that. If it doesn’t, then LibreOffice itself may be the culprit. Wait for the next fresh release, and try again.

Just my 2 cents. Cheers.

Edit; Corrected typo.

1 Like

thanks does two sense work’s fine on the first round
Open libreoffice-still 7.5.8-1 at the second round, stuck at the same place

Then, I’ll leave this for someone else to tackle. :person_shrugging:

Impress opens here with LO 7.6.3-2. Have you tried with a fresh libre-office config?
xfce-unstable.

Yes, moving .config/libreoffice to .config/libreoffice.bak and
try again did not work, only on the first go.

  • over --writer in the settings, I also try out some different settings before.
  • switch out jre-openjdk to jdk-openjdk
  • change from linux61 to linux66

But all same stuck at load screen.

Interesting enough, it works fine in my VM on testing.

Can you make another (temorary) user profile?

Login to a new profile and see if the issue persists.

If it doesn’t launch, then we still don’t know the cause, but if it does launch (without issue), then at least that narrows it down to being an issue with your main profile.

Ya, it seems I have also a Create new user problem, after trying to Login with a new user I get pushed back to the login screen.
Same by trying to create new user in the Terminal sudo useradd -mG <newuser>

switch to that user in the Terminal works.

login-log

pam_unix(sudo:session): session closed for user root

Dez 01 17:19:53 $USER systemd[1]: user-969.slice: Consumed 1.935s CPU time.

Dez 01 17:19:53 $USER systemd[1]: Removed slice User Slice of UID 969.

Dez 01 17:19:52 $USER systemd[1]: Stopped User Runtime Directory /run/user/969.

Dez 01 17:19:52 $USER systemd[1]: user-runtime-dir@969.service: Deactivated successfully.

Dez 01 17:19:52 $USER systemd[1]: run-user-969.mount: Deactivated successfully.

Dez 01 17:19:52 $USER systemd[1]: Stopping User Runtime Directory /run/user/969...

Dez 01 17:19:52 $USER systemd[1]: Stopped User Manager for UID 969.

Also, I just realized opening an existing .pptx file works fine, but open a new instant freeze and have to be killed.

Can you please confirm that the LibreOffice versions you’re using are installed from the official Manjaro repo’s, and not a Flatpak, or from the AUR?

Have you been updating your system regularly and paying attention to the Stable Update announcements each time?

Please also provide the output of:

journalctl --boot=-1 --priority=3 --catalog --no-pager
sudo pacman -Si libreoffice
sudo pacman -Si libreoffice-fresh
sudo pacman -Si libreoffice-still

From where else, should I have a 7.6.3-2 version?

journalctl --boot=-1 --priority=3 --catalog --no-pager

Specifying boot ID or boot offset has no effect, no persistent journal was found.

Well, versioning aside, LibreOffice is also available as a Flatpak, or from the AUR, or from LibreOffice themselves, as well as the official Manjaro repositories. Issues are more likely when LO is installed as a Flatpak or from the AUR.

Some users will use Pamac-Manager (GUI), and be seemingly oblivious to the package source, as if Pamac-Manager is configured to allow AUR and Flatpak, those packages may be installed, with an amount of ambiguity.

Thus, my question seeking clarification. :slight_smile:

Thanks for clarify,
the official version was 7.6.3.2 and in the AUR is not really an -fresh option.
I don’t checked snap are flatpak, so no, non-off does.

This whole post is more about saying there is an issue, if anyone else has that same issues and already finds a solution to share.
Otherwise, it’s not really importend

thank you so far

1 Like

Try to reinstall LibreOffice with a clean profile:

  1. sudo pacman -Scc
  2. sudo pacman -Syyu
  3. sudo pacman -R libreoffice-fresh
  4. rm -rf ~/.config/libreoffice
  5. sudo pacman -S libreoffice-fresh

Some LibreOffice internal components or some external extensions may need Java installed.

  1. sudo pacman -S jdk-openjdk

Ya, being there and done that.

… Why sudo pacman -Scc And not just sudo pacman -Sc?

It seems to me all doing the same:

❯ LANG=C sudo pacman -Sc
Packages to keep:
  All locally installed packages

Cache directory: /var/cache/pacman/pkg/
:: Do you want to remove all other packages from cache? [Y/n] ^C
Interrupt signal received

❯ LANG=C sudo pacman -Scc

Cache directory: /var/cache/pacman/pkg/
:: Do you want to remove ALL files from cache? [y/N] ^C
Interrupt signal received

❯ LANG=C sudo pacman -Scccc

Cache directory: /var/cache/pacman/pkg/
:: Do you want to remove ALL files from cache? [y/N] ^C
Interrupt signal received

here is also htop while --impress is starting:
Paste.c htop

Working now

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.