Ok, I closed my laptop lid( which puts it to sleep) and after some time, the laptop won’t wake up. The power button does glow, but that’s it. After holding the power button and forcibly shutting it down, I was greeted with this screen
I checked in the BIOS and basically it doesn’t recognize my SSD. It is an SSD+HDD laptop.
I’m stuck here, please help! Also I can’t post my inxi as I’m on my phone, please get it from any of my other posts! I’m sorry for the inconvenience but as you can tell, I’m very anxious wether I bricked my device or not.
I’m a complete noob.
Some basic info:
De: KDE plasma
Kernel: 5.11.22( I guess)
Device: HP Omen 15 dc1093tx
OK, so after some time, my laptop booted just fine on it’s own.
Now I can give my inxi
System: Kernel: 5.10.42-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64 root=UUID=2c697afe-8b6f-42bc-8b35-dcb1df41810d rw quiet apparmor=1
security=apparmor resume=UUID=cb61cf2f-d1bf-446f-a80d-b128f9df4ac1 udev.log_priority=3
Desktop: KDE Plasma 5.21.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM Distro: Manjaro Linux base: Arch Linux
Machine: Type: Laptop System: HP product: OMEN by HP Laptop 15-dc1xxx v: N/A serial: <filter> Chassis: type: 10
serial: <filter>
Mobo: HP model: 8575 v: 21.17 serial: <filter> UEFI: AMI v: F.22 date: 05/03/2021
Battery: ID-1: BAT0 charge: 35.3 Wh (79.3%) condition: 44.5/44.5 Wh (100.0%) volts: 12.4 min: 11.6 model: HP Primary
type: Li-ion serial: N/A status: Unknown
Memory: RAM: total: 7.58 GiB used: 1.87 GiB (24.7%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU: Info: 6-Core model: Intel Core i7-9750H bits: 64 type: MT MCP arch: Kaby Lake note: check family: 6
model-id: 9E (158) stepping: A (10) microcode: DE cache: L2: 12 MiB bogomips: 62431
Speed: 800 MHz min/max: 800/4500 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800 8: 800
9: 800 10: 801 11: 800 12: 800
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est f16c
flexpriority flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida intel_pt
invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe
pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg sep smap
smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx
vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics: Device-1: Intel UHD Graphics 630 vendor: Hewlett-Packard driver: i915 v: kernel bus-ID: 00:02.0 chip-ID: 8086:3e9b
class-ID: 0300
Device-2: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q] vendor: Hewlett-Packard driver: nvidia v: 465.31
alternate: nouveau,nvidia_drm bus-ID: 01:00.0 chip-ID: 10de:1f91 class-ID: 0300
Device-3: Quanta HP Wide Vision HD Camera type: USB driver: uvcvideo bus-ID: 1-6:2 chip-ID: 0408:5300
class-ID: 0e02 serial: <filter>
Display: x11 server: X.Org 1.20.11 compositor: kwin_x11 driver: loaded: modesetting,nvidia
alternate: fbdev,intel,nouveau,nv,vesa display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") s-diag: 582mm (22.9")
Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 142 size: 344x193mm (13.5x7.6") diag: 394mm (15.5")
OpenGL: renderer: Mesa Intel UHD Graphics 630 (CFL GT2) v: 4.6 Mesa 21.1.2 direct render: Yes
Audio: Device-1: Intel Cannon Lake PCH cAVS vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
alternate: snd_soc_skl,snd_sof_pci bus-ID: 00:1f.3 chip-ID: 8086:a348 class-ID: 0403
Sound Server-1: ALSA v: k5.10.42-1-MANJARO running: yes
Sound Server-2: JACK v: 0.125.0 running: no
Sound Server-3: PulseAudio v: 14.2 running: yes
Sound Server-4: PipeWire v: 0.3.30 running: no
Network: Device-1: Intel Wireless-AC 9560 [Jefferson Peak] driver: iwlwifi v: kernel port: 5000 bus-ID: 00:14.3
chip-ID: 8086:a370 class-ID: 0280
IF: wlo1 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Hewlett-Packard driver: r8169 v: kernel
port: 3000 bus-ID: 03:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: eno1 state: down mac: <filter>
WAN IP: <filter>
Bluetooth: Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB driver: btusb v: 0.8 bus-ID: 1-14:3
chip-ID: 8087:0aaa class-ID: e001
Report: rfkill ID: hci0 rfk-id: 1 state: down bt-service: enabled,running rfk-block: hardware: no software: yes
address: see --recommends
Logical: Permissions: Unable to run lvs. Root privileges required.
RAID: Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci v: 3.0 port: 5060 bus-ID: 00:17.0
chip-ID: 8086.282a rev: 10 class-ID: 0104
Drives: Local Storage: total: 1.14 TiB used: 18.65 GiB (1.6%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: PC SN720 SDAPNTW-256G-1006 size: 238.47 GiB
block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 rotation: SSD serial: <filter> rev: 10112006
temp: 43.9 C scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: HGST (Hitachi) model: HTS721010A9E630 size: 931.51 GiB block-size:
physical: 4096 B logical: 512 B speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> rev: A3T0 scheme: GPT
Message: No optical or floppy data found.
Partition: ID-1: / raw-size: 40 GiB size: 39.12 GiB (97.80%) used: 13.86 GiB (35.4%) fs: ext4 dev: /dev/nvme0n1p5
maj-min: 259:5 label: N/A uuid: 2c697afe-8b6f-42bc-8b35-dcb1df41810d
ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%) used: 82.1 MiB (32.1%) fs: vfat dev: /dev/nvme0n1p1
maj-min: 259:1 label: SYSTEM uuid: C6FD-5E16
ID-3: /home raw-size: 58.91 GiB size: 57.73 GiB (98.00%) used: 4.71 GiB (8.2%) fs: ext4 dev: /dev/nvme0n1p6
maj-min: 259:6 label: N/A uuid: eee647e3-a6c8-4566-9751-88fcfe638cab
Swap: Kernel: swappiness: 10 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: partition size: 4 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme0n1p7 maj-min: 259:7
label: N/A uuid: cb61cf2f-d1bf-446f-a80d-b128f9df4ac1
Unmounted: ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: <superuser required> label: N/A uuid: N/A
ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 134.75 GiB fs: ntfs label: Windows uuid: 72962F96962F59BD
ID-3: /dev/nvme0n1p4 maj-min: 259:4 size: 558 MiB fs: ntfs label: N/A uuid: 4C1CDE5B1CDE401E
ID-4: /dev/sda1 maj-min: 8:1 size: 431.51 GiB fs: ntfs label: Data uuid: BAB0F348B0F30A21
ID-5: /dev/sda2 maj-min: 8:2 size: 103.05 GiB fs: btrfs label: Backup uuid: afe6cea4-70eb-4e7d-96b4-36cdc962c1d1
ID-6: /dev/sda3 maj-min: 8:3 size: 200 GiB fs: ntfs label: Study uuid: 1880FD5780FD3C36
ID-7: /dev/sda4 maj-min: 8:4 size: 196.95 GiB fs: ext4 label: Linux-Data uuid: f0b07ff7-7a5b-4ece-8554-0ae7d30a724a
USB: Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 16 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-6:2 info: Quanta HP Wide Vision HD Camera type: Video driver: uvcvideo interfaces: 2 rev: 2.0
speed: 480 Mb/s power: 500mA chip-ID: 0408:5300 class-ID: 0e02 serial: <filter>
Device-2: 1-14:3 info: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: Bluetooth driver: btusb interfaces: 2
rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0aaa class-ID: e001
Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 8 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003 class-ID: 0900
Sensors: System Temperatures: cpu: 70.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info: Processes: 306 Uptime: 4m wakeups: 1 Init: systemd v: 248 tool: systemctl Compilers: gcc: 11.1.0 Packages:
pacman: 1277 lib: 388 flatpak: 0 Shell: Bash v: 5.1.8 running-in: yakuake inxi: 3.3.04
Note: I downgraded my Kernel from 5.11.22-2 suspecting it to be the issue.
This has happened before, I even tried using REISUB to shut down the laptop gracefully, but it gives the same ‘Boot device not found’ message, however this time, it lasted longer, usually, it goes away in 1-2 restarts and waiting for some time, but this time the wait was long and I freaked.
Sorry for the long rant. Again Thanks!
Thanks!
But doesn’t the ’ NOT WAKING UP FROM SLEEP’ has something to do with manjaro?
I checked the HP support for you 
Operating System: Microsoft Windows 10 (64-bit):
After a couple of attempts to restart the computer I can eventually access the OS, but the next session when I try to turn on my computer from sleep mode I get the error message again
Error 3F0, Boot Device Not Found - HP Support Community - 7751578.
Thanks for taking the pain! A couple of solutions have been listed, that I’ll try if the problem arises again. It hasn’t happened since I reverted to 5.10.
Edit: It happened again, and surprise surprise the steps given here didn’t work. Will continue to search for solutions.
