Laptop ASUS ZenBook 14 UM431DA overheats

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1

Laptop ASUS ZenBook 14 UM431DA overheats…

Hello, linuxoids or owners of this laptop.

At some point I started noticing that this laptop was overheating for random reasons. Started looking into it.

Here is the output of the screenfetch command

 ██████████████████  ████████     alimektor@aspiration
 ██████████████████  ████████     OS: Manjaro 21.0 Ornara
 ██████████████████  ████████     Kernel: x86_64 Linux 5.9.16-1-MANJARO
 ██████████████████  ████████     Uptime: 26m
 ████████            ████████     Packages: 1666
 ████████  ████████  ████████     Shell: bash
 ████████  ████████  ████████     Resolution: 1920x1080
 ████████  ████████  ████████     DE: KDE 5.80.0 / Plasma 5.21.3
 ████████  ████████  ████████     WM: KWin
 ████████  ████████  ████████     GTK Theme: Breeze [GTK2/3]
 ████████  ████████  ████████     Icon Theme: candy-icons
 ████████  ████████  ████████     Disk: 50G / 178G (30%)
 ████████  ████████  ████████     CPU: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx @ 8x 2.1GHz
 ████████  ████████  ████████     GPU: AMD Radeon(TM) Vega 8 Graphics (RAVEN, DRM 3.39.0, 5.9.16-1-MANJARO, LLVM 11.1.0)
                                  RAM: 3580MiB / 5941MiB

The output of the sensors command:

iwlwifi_1-virtual-0
Adapter: Virtual device
temp1:        +33.0°C  

BATT-acpi-0
Adapter: ACPI interface
in0:           7.85 V  
curr1:         1.48 A  

k10temp-pci-00c3
Adapter: PCI adapter
Vcore:       950.00 mV 
Vsoc:          1.09 V  
Tctl:         +47.4°C  
Tdie:         +47.4°C  
Icore:        19.00 A  
Isoc:          7.25 A  

acpitz-acpi-0
Adapter: ACPI interface
temp1:        +44.0°C  

amdgpu-pci-0300
Adapter: PCI adapter
vddgfx:           N/A  
vddnb:            N/A  
edge:         +47.0°C  

asus-isa-0000
Adapter: ISA adapter
cpu_fan:        0 RPM

nvme-pci-0200
Adapter: PCI adapter
Composite:    +35.9°C  (low  =  -0.1°C, high = +80.8°C)
                       (crit = +81.8°C)
Sensor 1:     +35.9°C  (low  = -273.1°C, high = +65261.8°C)
Sensor 2:     +37.9°C  (low  = -273.1°C, high = +65261.8°C)

I noticed that the sensor on the processor shows that it is not spinning. no overheating in Windows. What could this be related to?

asus-isa-0000
Adapter: ISA adapter
cpu_fan:        0 RPM
2

This is very model dependent, not all ASUS laptops expose fan control, hence it will only show 0 RPM regardless the fan is running or not. This is also what happens to my ROG GL503VD, but when the CPU/GPU is hot, the fan runs as needed. So the fan control is simply automatic in my case.

I don’t see any overheating issues from your sensors output, there’s not even a single temp that surpassed 50°C, which is my idle CPU temp (ambient temp is hot here). How can you say you’re experiencing an overheating?

3

Hello,
This is x86 device while you have tagged arm.

Moving it to x86 section

4

When I touch it, it literally burns. I could have burned my hand on the laptop’s bottom side. I put a psensor to track parameters, but I don’t know yet which parameter to track in order to figure out what the problem is.

By the way, it heats up even in sleep mode.

Thank you in advance!

5

I’m having similar issues, with my Asus ZenBook 14 UM425. I suspect it has something to do with power management, since I can’t seem to enable a power saving mode on the laptop.