Hi everyone,
I’ve recently experience an issue with my keyboard after updating to 5.11.18-1.
The lower half of the keyboard stopped working. Seldom they work, sometimes in combination with other keys.
It already happened once and somehow it got fixed. i try to roll back to previous kernel version and reinstall the drivers, but it didn’t work.
Any suggestions?
try to upgrade kernel 5.12
Welcome to Manjaro!
inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information… (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
Thanks,
I tried several times to paste it, but the forum kept saying that I´m not allowed to insert links in my post due to sequential periods. In the meantime I needed to buy an external keyboard and it works fine.
Anyway, I put spaces around the periods and this is the result:
System:
Kernel: 5.10.53-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64
root=UUID=d685df21-3d1c-4846-a77a-88fc6ef652d4 rw quiet udev.log_priority=3
Desktop: Xfce 4.16.0 tk: Gtk 3.24.29 info: xfce4-panel wm: xfwm 4.16.1 vt: 7
dm: LightDM 1.30.0 Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: Dell product: Inspiron 5570 v: N/A serial: <filter>
Chassis: type: 10 serial: <filter>
Mobo: Dell model: 0DRPKR v: X07 serial: <filter> UEFI: Dell v: 1.0.0
date: 08/07/2017
Battery:
ID-1: BAT0 charge: 32.3 Wh (100.0%) condition: 32.3/42.0 Wh (76.8%)
volts: 12.8 min: 11.4 model: SMP DELL Y3F7Y6B type: Li-ion serial: <filter>
status: Full
Device-1: hidpp_battery_0 model: Logitech MX Keys Wireless Keyboard
serial: <filter> charge: 10% (should be ignored) rechargeable: yes
status: Discharging
Memory:
RAM: total: 7.54 GiB used: 4.08 GiB (54.1%)
RAM Report: permissions: Unable to run dmidecode.Root privileges required.
CPU:
Info: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP
arch: Kaby Lake note: check family: 6 model-id: 8E (142) stepping: A (10)
microcode: EA cache: L2: 6 MiB bogomips: 28808
Speed: 699 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 699 2: 700 3: 700
4: 700 5: 700 6: 700 7: 701 8: 700
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon art
avx avx2 bmi1 bmi2 bts clflush clflushopt cmov constant_tsc cpuid
cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est
f16c flexpriority flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window
hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid invpcid_single lahf_lm lm
mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat
pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts
rdrand rdseed rdtscp rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1
sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt
xsaves xtopology xtpr
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf
mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel UHD Graphics 620 vendor: Dell driver: i915 v: kernel
bus-ID: 00:02.0 chip-ID: 8086:5917 class-ID: 0300
Device-2: Microdia Integrated_Webcam_HD type: USB driver: uvcvideo
bus-ID: 1-5:4 chip-ID: 0c45:6a06 class-ID: 0e02
Display: x11 server: X.Org 1.20.11 compositor: xfwm4 v: 4.16.1 driver:
loaded: amdgpu,ati,intel unloaded: modesetting alternate: fbdev,vesa
display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
s-diag: 582mm (22.9")
OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 21.1.5
direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver: snd_hda_intel
v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3 chip-ID: 8086:9d71
class-ID: 0403
Sound Server-1: ALSA v: k5.10.53-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.19 running: no
Sound Server-3: PulseAudio v: 14.2 running: yes
Sound Server-4: PipeWire v: 0.3.32 running: no
Network:
Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell
driver: r8169 v: kernel port: d000 bus-ID: 02:00.0 chip-ID: 10ec:8136
class-ID: 0200
IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
vendor: Dell driver: ath10k_pci v: kernel modules: wl port: d000
bus-ID: 03:00.0 chip-ID: 168c:0042 class-ID: 0280
IF: wlp3s0 state: down mac: <filter>
WAN IP: <filter>
Bluetooth:
Device-1: Qualcomm Atheros type: USB driver: btusb v: 0.8 bus-ID: 1-7:6
chip-ID: 0cf3:e009 class-ID: e001
Report: bt-adapter ID: hci0 rfk-id: 8 state: up address: <filter>
Logical:
Message: No logical block device data found.
RAID:
Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
v: 3.0 port: f060 bus-ID: 00:17.0 chip-ID: 8086.282a rev: 21 class-ID: 0104
Drives:
Local Storage: total: 4.78 TiB used: 4.06 TiB (85.0%)
SMART Message: Required tool smartctl not installed.Check --recommends
ID-1: /dev/sda maj-min: 8:0 vendor: SK Hynix model: SC311 SATA 256GB
size: 238.47 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
type: SSD serial: <filter> rev: 0P10 scheme: GPT
ID-2: /dev/sdb maj-min: 8:16 type: USB vendor: A-Data model: HD830
size: 4.55 TiB block-size: physical: 4096 B logical: 4096 B type: N/A
serial: <filter> rev: 9203 scheme: MBR
Optical-1: /dev/sr0 vendor: HL-DT-ST model: DVD+-RW GU90N rev: A1C2
dev-links: cdrom
Features: speed: 24 multisession: yes audio: yes dvd: yes
rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition:
ID-1: / raw-size: 237.97 GiB size: 233.24 GiB (98.01%)
used: 143.96 GiB (61.7%) fs: ext4 dev: /dev/sda2 maj-min: 8:2 label: N/A
uuid: d685df21-3d1c-4846-a77a-88fc6ef652d4
ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
used: 296 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: N/A
uuid: 8337-BA51
ID-3: /run/media/nicolo/0a5b9c57-6300-488a-ad6f-b0128787733f
raw-size: 4.55 TiB size: 4.51 TiB (99.19%) used: 3.92 TiB (86.9%) fs: ext4
dev: /dev/sdb1 maj-min: 8:17 label: N/A
uuid: 0a5b9c57-6300-488a-ad6f-b0128787733f
Swap:
Alert: No swap data was found.
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-1:2 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s
power: 98mA chip-ID: 046d:c52b class-ID: 0300
Device-2: 1-2:8 info: Logitech Optical Wheel Mouse type: Mouse
driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 1.5 Mb/s
power: 100mA chip-ID: 046d:c018 class-ID: 0301
Device-3: 1-5:4 info: Microdia Integrated_Webcam_HD type: Video
driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 0c45:6a06 class-ID: 0e02
Device-4: 1-6:5 info: Realtek RTS5129 Card Reader Controller
type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0129
class-ID: ff00 serial: <filter>
Device-5: 1-7:6 info: Qualcomm Atheros type: Bluetooth driver: btusb
interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 0cf3:e009
class-ID: e001
Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.0 speed: 5 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Device-1: 2-3:61 info: A-DATA HD830 type: Mass Storage driver: usb-storage
interfaces: 1 rev: 3.0 speed: 5 Gb/s power: 896mA chip-ID: 125f:a84a
class-ID: 0806 serial: <filter>
Sensors:
System Temperatures: cpu: 42.0 C mobo: 37.0 C sodimm: SODIMM C gpu: amdgpu
temp: 43.0 C
Fan Speeds (RPM): cpu: 0
Info:
Processes: 259 Uptime: 1d 10h 42m wakeups: 163 Init: systemd v: 248
tool: systemctl Compilers: gcc: 11.1.0 clang: 12.0.1 Packages: pacman: 1544
lib: 321 flatpak: 0 Shell: Bash v: 5.1.8 running-in: xfce4-terminal
inxi: 3.3.06
I tried, but didn’t change. In the meantime I bought a new keyboard and it works fine.
Thus, I think it’s a mechanical issue.
That’s why I said:
In the future, when providing code/output, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text so that the output looks like this:
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
instead of like this:
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.`
(as that makes both our lives much easier)
No need to do anything right now as I’m a moderator here on this site and have fixed it for you already. However, in the future I might not see your post so review my edits by pushing the orange pencil above the post I just fixed. 
Editing/Reading now…
That’s what I was going to text next so, I’ve marked this answer as the solution to your question as it is by far the best answer you’ll get.
However, if you disagree with my choice, please feel free to take any other answer as the solution to your question or even remove the solution altogether: You are in control! (If you disagree with my choice, just send me a personal message and explain why I shouldn’t have done this or 
or 
if you agree)
P.S. In the future, please don’t forget to come back and click the 3 dots below the answer to mark a solution like this below the answer that helped you most:
so that the next person that has the exact same problem you just had will benefit from your post as well as your question will now be in the “solved” status.
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