Hello everybody.
I’ve had this problem with other Linux distros, like Ubuntu and Mint, while installing and booting and I resolved the same problem adding the pci=noaer parameter. I’m writting this because I don’t know if this problem is related.
Laptop specs: Hp laptop 15bs020xx Processor Intel core i7-7500U 2.7GHz Memory: 8Gb Graphics: AMD Radeon
Falav
7 October 2020 08:48
2
Hello, does it crash during install, or during some tests you perform on live USB?
It crashes while I’m testing it. The first crash happened while i was viewing a video on Firefox, the second while i was reading a PDF.
Fabby
7 October 2020 19:51
4
Please read this:
When asking questions in the forum, it would be most helpful to all members if you provide some basic information. When you provide info from the terminal, usually from your logs, you have to format it so the content is easy to read. First copy and...
Reading time: 6 mins 🕑
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and post some more information so we can see what’s really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies…
An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information… (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
P.S. If you enter a bit more details in your profile, we can also see which Desktop Environment you’re using, which CPU/GPU you have, …
1 Like
Thanks for the info!
I put on the terminal
and this is the output
System:
Kernel: 5.8.6-1-MANJARO x86_64 bits: 64 compiler: N/A
parameters: BOOT_IMAGE=/boot/vmlinuz-x86_64 lang=en_US keytable=us tz=UTC
driver=free nouveau.modeset=1 i915.modeset=1 radeon.modeset=1
misobasedir=manjaro misolabel=MANJARO_KDE_201 quiet systemd.show_status=1
apparmor=1 security=apparmor
Desktop: KDE Plasma 5.19.5 tk: Qt 5.15.0 wm: kwin_x11 dm: SDDM
Distro: Manjaro Linux
Machine:
Type: Laptop System: HP product: HP Laptop 15-bs0xx v: Type1ProductConfigId
serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: HP model: 832B v: 23.61 serial: <filter> UEFI: Insyde v: F.42
date: 08/06/2018
Battery:
ID-1: BAT1 charge: 18.8 Wh condition: 18.8/41.6 Wh (45%) volts: 16.1/14.6
model: Hewlett-Packard PABAS0241231 type: Li-ion serial: <filter>
status: Full
Memory:
RAM: total: 7.69 GiB used: 1.10 GiB (14.3%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Topology: Dual Core model: Intel Core i7-7500U bits: 64 type: MT MCP
arch: Amber Lake family: 6 model-id: 8E (142) stepping: 9 microcode: D6
L2 cache: 4096 KiB bogomips: 23209
Speed: 3500 MHz min/max: 400/3500 MHz Core speeds (MHz): 1: 3500 2: 3500
3: 3500 4: 3500
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon art
avx avx2 bmi1 bmi2 bts clflush clflushopt cmov constant_tsc cpuid
cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb erms est f16c flush_l1d
fma fpu fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida
intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm
pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp
rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
syscall tm tm2 tsc tsc_adjust tsc_deadline_timer vme x2apic xgetbv1 xsave
xsavec xsaveopt xsaves xtopology xtpr
Vulnerabilities: Type: itlb_multihit status: KVM: VMX unsupported
Type: l1tf mitigation: PTE Inversion
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel HD Graphics 620 vendor: Hewlett-Packard driver: i915
v: kernel bus ID: 00:02.0 chip ID: 8086:5916
Device-2: Realtek HP Webcam type: USB driver: uvcvideo bus ID: 1-5:4
chip ID: 0bda:58ed serial: <filter>
Display: x11 server: X.Org 1.20.8 compositor: kwin_x11 driver: amdgpu,intel
FAILED: ati unloaded: modesetting alternate: fbdev,vesa display ID: :0
screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0")
s-diag: 414mm (16.3")
Monitor-1: eDP1 res: 1366x768 hz: 60 dpi: 102 size: 340x190mm (13.4x7.5")
diag: 389mm (15.3")
OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.1.7
direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel alternate: snd_soc_skl bus ID: 00:1f.3
chip ID: 8086:9d71
Sound Server: ALSA v: k5.8.6-1-MANJARO
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Hewlett-Packard driver: r8169 v: kernel port: 4000 bus ID: 02:00.0
chip ID: 10ec:8168
IF: eno1 state: down mac: <filter>
Device-2: Realtek RTL8723BE PCIe Wireless Network Adapter
vendor: Hewlett-Packard driver: rtl8723be v: kernel port: 3000
bus ID: 03:00.0 chip ID: 10ec:b723
IF: wlo1 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Drives:
Local Storage: total: 938.99 GiB used: 150.7 MiB (0.0%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda vendor: Seagate model: ST1000LM035-1RK172 size: 931.51 GiB
block size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
rotation: 5400 rpm serial: <filter> rev: RSM4 scheme: GPT
ID-2: /dev/sdb type: USB model: General USB Flash Disk size: 7.47 GiB
block size: physical: 512 B logical: 512 B serial: <filter> rev: 1100
scheme: MBR
SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Message: No Optical or Floppy data was found.
RAID:
Message: No RAID data was found.
Partition:
ID-1: / raw size: N/A size: 5.77 GiB used: 150.7 MiB (2.6%) fs: overlay
source: ERR-102 label: N/A uuid: N/A
Swap:
Alert: No Swap data was found.
Unmounted:
ID-1: /dev/sda1 size: 512.0 MiB fs: vfat label: N/A uuid: 92F0-D10A
ID-2: /dev/sda2 size: 931.01 GiB fs: ext4 label: N/A
uuid: 34001b1b-514d-48f7-9fd1-7182fb601ac1
ID-3: /dev/sdb1 size: 2.89 GiB fs: iso9660 label: MANJARO_KDE_201
uuid: 2020-09-11-16-53-07-00
ID-4: /dev/sdb2 size: 4.0 MiB fs: vfat label: MISO_EFI uuid: 9F5B-27E9
USB:
Hub: 1-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0 speed: 480 Mb/s
chip ID: 1d6b:0002
Device-1: 1-3:2 info: Silicon Motion - Taiwan (formerly Feiya ) Flash Drive
type: Mass Storage driver: usb-storage interfaces: 1 rev: 2.0
speed: 480 Mb/s chip ID: 090c:1000 serial: <filter>
Device-2: 1-4:3 info: Realtek Bluetooth Radio type: Bluetooth driver: btusb
interfaces: 2 rev: 2.1 speed: 12 Mb/s chip ID: 0bda:b008 serial: <filter>
Device-3: 1-5:4 info: Realtek HP Webcam type: Video driver: uvcvideo
interfaces: 2 rev: 2.0 speed: 480 Mb/s chip ID: 0bda:58ed serial: <filter>
Hub: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.0 speed: 5 Gb/s
chip ID: 1d6b:0003
Sensors:
System Temperatures: cpu: 50.0 C mobo: 29.8 C gpu: amdgpu temp: 49 C
Fan Speeds (RPM): N/A
Info:
Processes: 199 Uptime: 3m Init: systemd v: 246 Compilers: gcc: N/A Packages:
pacman: 1196 lib: 316 flatpak: 0 Shell: Bash v: 5.0.18 running in: konsole
inxi: 3.1.05
In a moment i will run and paste dmesg when the liveboot crashes again.
Fabby
8 October 2020 13:38
6
As the liveboot isn’t persistent, that won’t help us anyway.
MadCrestie:
amdgpu,intel
You’re on an AMD GPU which I know little about, (nVidia here myself) so I won’t be of much help to you going further, but I’ve edited your title and tags to attract the AMD gurus here…
Thanks a lot for your help, I appreciate it a lot.
1 Like
Welcome to Manjaro! 
