Well, I left Ubuntu because nobody over there could get sound working on my laptop. SO here I am in Manjaro and only Kernel 5.15 even shows the soundcard. I’ve tried out the other kernels (I dig Manjaro’s cool tool for installing/removing kernels). They don’t show anything at all. But in 5.15 it shows up as “inactive” with the profile “off” and there is no “on” option in the drop down menu.
If I run alsamixer, it doesn’t load the right chip. I can hit F6 and load the sof-hda-dsp card showing the chip name of Intel Jasperlake HDMI. But I cannot get any audio to come out of the machine.
If I load VLC and play a video, I see the program listed under Playback Streams. I don’t get any errors and the video plays smoothly (just with no audio). Under the Audio menu in VLC, under Audio Device it just shows Dummy Output.
So I don’t show any active cards in System Settings > Audio and there is no “on” option for the Inactive Card called Jasper Lake HD Audio.
I dual boot Windows and Linux on this laptop and Windows has no problem playing audio. So it isn’t as if the Bios is set wrong.
I was bored with Ubuntu so I don’t mind changing distros. But now I have the unpredictable spontaneous dead touchpad, spontaneous keyboard key repeats that lock up the system completely, etc on top of no sound. The camera doesn’t work either. Didn’t work under Ubuntu either. Works fine in windows. So I have some bugs to fix. This is sort of fun. But I would really just like to have a laptop that works without using Windows…This laptop is less than a year old. It is some Chinese brand.
Just to note, I have a USB audio interface, a Behringer UCA202, that works fine in Linux for sound. So I can at least plug headphones into that device. When I plug it in, the System Settings Audio updates instantly, showing it as both a playback and recording device. Works great!
So why can Linux work a semi-obscure USB audio interface and not a stock on-the-motherboard intel card?
HELP! Is there a command to turn the sound profile ON for the inactive card listed in settings?