Issues with sound on fresh installation

Hello :vulcan_salute: I am new and today I installed Manjaro with the XFCE environment. I also generally do not have much experience with Linux. I switched from Windows at the beginning of the year and have since then just for fun tested a few Distros to find out what I like. So please bear with me if I ask some stupid questions :sweat_smile:.

Unfortunately I have a problem with my sound. As soon as I watch videos I have sometimes random sound drops outs. The video continues but the sound just stops for a moment and later starts again in sync with the video. This happens both when I watch videos on youtube via the browser and offline with the VCL player. I’ve tried different players, different video formats and different browsers and it’s always the same. I have also changed the kernel from 5.15.41-1 to 5.17.9-1 no difference. Interestingly I played Rimwolrd today for about an hour and there the sound ran without issues. Also strange is that when I boot into the liveboot via the USB stick I have no problems with the sound there. When I open Youtube in the liveboot everything runs perfectly. So it seems that the problem appeared after installation.

System:
  Kernel: 5.17.9-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.1.0
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-5.17-x86_64
    root=UUID=7f75031d-38e4-458c-874f-84c30dfd1629 rw rootflags=subvol=@ quiet
    udev.log_priority=3
  Desktop: Xfce v: 4.16.0 tk: Gtk v: 3.24.29 info: xfce4-panel, plank
    wm: xfwm v: 4.16.1 vt: 7 dm: LightDM v: 1.30.0 Distro: Manjaro Linux
    base: Arch Linux
Machine:
  Type: Desktop Mobo: BIOSTAR model: Z690GTA serial: <superuser required>
    UEFI: American Megatrends LLC. v: 5.24 date: 03/10/2022
Battery:
  Message: No system battery data found. Is one present?
Memory:
  RAM: total: 62.65 GiB used: 3.11 GiB (5.0%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: 12th Gen Intel Core i7-12700KF bits: 64 type: MST AMCP
    arch: Alder Lake family: 6 model-id: 0x97 (151) stepping: 2 microcode: 0x1F
  Topology: cpus: 1x cores: 12 mt: 8 tpc: 2 st: 4 threads: 20 smt: enabled
    cache: L1: 1024 KiB desc: d-4x32 KiB, 8x48 KiB; i-8x32 KiB, 4x64 KiB
    L2: 12 MiB desc: 8x1.2 MiB, 1x2 MiB L3: 25 MiB desc: 1x25 MiB
  Speed (MHz): avg: 911 high: 1201 min/max: 800/10800:8500 scaling:
    driver: intel_pstate governor: powersave cores: 1: 851 2: 849 3: 801 4: 968
    5: 800 6: 986 7: 800 8: 998 9: 1201 10: 833 11: 801 12: 959 13: 800
    14: 1038 15: 1022 16: 969 17: 801 18: 950 19: 837 20: 971 bogomips: 144440
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_lbr arch_perfmon art avx avx2 avx_vnni bmi1 bmi2 bts
    cat_l2 cdp_l2 clflush clflushopt clwb cmov constant_tsc cpuid cpuid_fault
    cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est f16c
    flexpriority flush_l1d fma fpu fsgsbase fsrm fxsr gfni ht hwp
    hwp_act_window hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ida
    intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
    movbe movdir64b movdiri msr mtrr nonstop_tsc nopl nx ospke pae pat pbe
    pcid pclmulqdq pdcm pdpe1gb pebs pge pku pln pni popcnt pse pse36 pts
    rdpid rdrand rdseed rdt_a rdtscp rep_good sdbg sep serialize sha_ni smap
    smep split_lock_detect ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall
    tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer tsc_known_freq umip
    vaes vme vmx vnmi vpclmulqdq vpid waitpkg x2apic xgetbv1 xsave xsavec
    xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA GA104 [GeForce RTX 3070 Ti] vendor: Palit Microsystems
    driver: nvidia v: 510.73.05 alternate: nouveau,nvidia_drm non-free: 515.xx+
    status: current (as of 2022-05) arch: Ampere pcie: gen: 1 speed: 2.5 GT/s
    lanes: 16 link-max: gen: 4 speed: 16 GT/s bus-ID: 01:00.0
    chip-ID: 10de:2482 class-ID: 0300
  Display: x11 server: X.Org v: 21.1.3 compositor: xfwm v: 4.16.1 driver: X:
    loaded: nvidia gpu: nvidia display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 90 s-size: 542x301mm (21.34x11.85")
    s-diag: 620mm (24.41")
  Monitor-1: DP-0 res: 1920x1080 hz: 280 dpi: 90
    size: 544x303mm (21.42x11.93") diag: 623mm (24.52") modes: N/A
  Message: Unable to show GL data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Alder Lake-S HD Audio vendor: Biostar Microtech Intl Corp
    driver: snd_hda_intel v: kernel alternate: snd_sof_pci_intel_tgl
    bus-ID: 00:1f.3 chip-ID: 8086:7ad0 class-ID: 0403
  Device-2: NVIDIA GA104 High Definition Audio vendor: Palit Microsystems
    driver: snd_hda_intel v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s bus-ID: 01:00.1 chip-ID: 10de:228b
    class-ID: 0403
  Sound Server-1: ALSA v: k5.17.9-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.21 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.51 running: no
Network:
  Device-1: Intel Wi-Fi 6 AX210/AX211/AX411 160MHz vendor: Rivet Networks
    driver: iwlwifi v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1
    bus-ID: 03:00.0 chip-ID: 8086:2725 class-ID: 0280
  IF: wlp3s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL8125 2.5GbE vendor: Biostar Microtech Intl Corp
    driver: r8169 v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 port: 3000
    bus-ID: 05:00.0 chip-ID: 10ec:8125 class-ID: 0200
  IF: enp5s0 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel AX210 Bluetooth type: USB driver: btusb v: 0.8
    bus-ID: 1-14:8 chip-ID: 8087:0032 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 2 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 465.76 GiB used: 26.47 GiB (5.7%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
    model: WDS500G1X0E-00AFY0 size: 465.76 GiB block-size: physical: 512 B
    logical: 512 B speed: 63.2 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 614600WD temp: 36.9 C scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
    used: 26.47 GiB (5.7%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 7f75031d-38e4-458c-874f-84c30dfd1629
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 568 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
    label: NO_LABEL uuid: F178-E521
  ID-3: /home raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
    used: 26.47 GiB (5.7%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 7f75031d-38e4-458c-874f-84c30dfd1629
  ID-4: /var/cache raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
    used: 26.47 GiB (5.7%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 7f75031d-38e4-458c-874f-84c30dfd1629
  ID-5: /var/log raw-size: 465.46 GiB size: 465.46 GiB (100.00%)
    used: 26.47 GiB (5.7%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 7f75031d-38e4-458c-874f-84c30dfd1629
Swap:
  Alert: No swap data was found.
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-2: 1-3:2 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s
    chip-ID: 05e3:0610 class-ID: 0900
  Device-1: 1-3.2:4 info: Cyber Power System PR1500LCDRT2U UPS type: HID
    driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 0764:0601 class-ID: 0300 serial: <filter>
  Device-2: 1-5:3 info: Logitech Logi TKL Mechanical Keyboard
    type: Keyboard,HID driver: hid-generic,usbhid interfaces: 3 rev: 2.0
    speed: 12 Mb/s power: 100mA chip-ID: 046d:c345 class-ID: 0300
  Device-3: 1-6:5 info: Corsair SABRE PRO Gaming Mouse type: Mouse,HID
    driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 480 Mb/s
    power: 500mA chip-ID: 1b1c:1b7a class-ID: 0300 serial: <filter>
  Hub-3: 1-11:6 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s
    power: 100mA chip-ID: 05e3:0608 class-ID: 0900
  Device-1: 1-14:8 info: Intel AX210 Bluetooth type: Bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0032
    class-ID: e001
  Hub-4: 2-0:1 info: Super-speed hub ports: 10 rev: 3.1 speed: 20 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-5: 2-3:2 info: Genesys Logic USB3.2 Hub ports: 4 rev: 3.2
    speed: 10 Gb/s chip-ID: 05e3:0625 class-ID: 0900
Sensors:
  System Temperatures: cpu: 28.0 C mobo: 27.8 C gpu: nvidia temp: 41 C
  Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Info:
  Processes: 395 Uptime: 37m wakeups: 0 Init: systemd v: 250 tool: systemctl
  Compilers: gcc: 12.1.0 clang: 13.0.1 Packages: pacman: 1156 lib: 420
  Shell: Bash v: 5.1.16 running-in: xfce4-terminal inxi: 3.3.16

install sof firmware:
sudo pacman -S sof-firmware
reboot and test

Unfortunately, that was not the issue. The firmware was already installed and up to date. I nevertheless reinstalled it and restarted the computer. Unfortunately, there was no change.

hi Exoomo,

I’m new to Manjaro XFCE & arch,
I’ve been reading the ArchWiki…

Composite manager…

This compositor may cause video tearing in applications, see video tearing.

Video tearing

To enable or disable the Xfwm compositor and adjust its settings, go to Window Manager Tweaks:

$ xfwm4-tweaks-settings

could it be that, that’s causing your sound problems ?

also found this…
[HowTo] Troubleshoot crackling in PipeWire

hope it helps,
k.