I had trouble updating in my initial post, so new topic.
I decided to give it one more try, again the cinnamon iso was the only one that worked, I saw another post speculating manjaro could have problems with just Intel’s UHD Graphics? I have no clue, but maybe a graphics setting got changed in the update? The cinnamon version worked until I synced, wouldn’t boot after that. Why only the cinnamon version would launch, is there something I could do for a work around?
I think I’ve narrowed it down. I didn’t update anything but Vivaldi, I restarted and it was able to reboot again. The black screen happened again when I updated alsa firmware. After that when I chose Manjaro
error: no such device: (a long hex number)
No idea about the first two lines, but I understand the 3rd.
Olli
23 August 2023 06:51
2
you’re post is hard to understand, so let me ask a question first:
what is the actual situation ? can you boot into a working cinnamon session ?
The forum said “you can’t post links” with the output in the same post, here’s another try. in text only
**[john@john-aspiree5576 ~]$ inxi -v7azy**
**System:**
** Kernel: 6.1.1-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0**
** parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64**
** root=UUID=eca7e191-f34b-4527-af6b-e51b170306f9 rw quiet apparmor=1**
** security=apparmor udev.log_priority=3**
** Desktop: Cinnamon v: 5.6.5 tk: GTK v: 3.24.36 vt: 7 dm: LightDM v: 1.32.0**
** Distro: Manjaro Linux base: Arch Linux**
**Machine:**
** Type: Laptop System: Acer product: Aspire E5-576 v: V1.47**
** serial: <superuser required>**
** Mobo: KBL model: Ironman_SK v: V1.47 serial: <superuser required>**
** UEFI: Insyde v: 1.47 date: 09/06/2018**
**Battery:**
** ID-1: BAT1 charge: 47.3 Wh (100.0%) condition: 47.3/62.2 Wh (76.2%)**
** volts: 12.8 min: 11.1 model: PANASONIC AS16B5J type: Li-ion serial: <filter>**
** status: full**
** Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M325**
** serial: <filter> charge: 55% (should be ignored) rechargeable: yes**
** status: discharging**
**Memory:**
** RAM: total: 5.67 GiB used: 2.18 GiB (38.5%)**
** RAM Report: permissions: Unable to run dmidecode. Root privileges required.**
**CPU:**
** Info: model: Intel Core i3-8130U bits: 64 type: MT MCP arch: Coffee Lake**
** gen: core 8 level: v3 note: check built: 2017 process: Intel 14nm family: 6**
** model-id: 0x8E (142) stepping: 0xA (10) microcode: 0xF0**
** Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:**
** L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB**
** L3: 4 MiB desc: 1x4 MiB**
** Speed (MHz): avg: 1850 high: 2200 min/max: 400/3400 scaling:**
** driver: intel_pstate governor: powersave cores: 1: 800 2: 2200 3: 2200**
** 4: 2200 bogomips: 17605**
** Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat**
** arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush**
** clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64**
** dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu**
** fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida**
** intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor**
** movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm**
** pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp**
** rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp**
** syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi**
** vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr**
** Vulnerabilities:**
** Type: itlb_multihit status: KVM: VMX disabled**
** Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT**
** vulnerable**
** Type: mds mitigation: Clear CPU buffers; SMT vulnerable**
** Type: meltdown mitigation: PTI**
** Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable**
** Type: retbleed mitigation: IBRS**
** Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via**
** prctl**
** Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer**
** sanitization**
** Type: spectre_v2 mitigation: IBRS, IBPB: conditional, RSB filling,**
** PBRSB-eIBRS: Not affected**
** Type: srbds mitigation: Microcode**
** Type: tsx_async_abort status: Not affected**
**Graphics:**
** Device-1: Intel UHD Graphics 620 vendor: Acer Incorporated ALI driver: i915**
** v: kernel arch: Gen-9.5 process: Intel 14nm built: 2016-20 ports:**
** active: eDP-1 empty: DP-1,HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:5917**
** class-ID: 0300**
** Device-2: Quanta HD WebCam type: USB driver: uvcvideo bus-ID: 1-7:4**
** chip-ID: 0408:a030 class-ID: 0e02 serial: <filter>**
** Display: x11 server: X.Org v: 21.1.6 driver: X: loaded: modesetting**
** alternate: fbdev,vesa dri: iris gpu: i915 display-ID: :0 screens: 1**
** Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")**
** s-diag: 582mm (22.93")**
** Monitor-1: eDP-1 model: BOE Display 0x06ba built: 2016 res: 1920x1080**
** hz: 60 dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5")**
** ratio: 16:9 modes: 1920x1080**
** API: OpenGL Message: Unable to show GL data. Required tool glxinfo missing.**
**Audio:**
** Device-1: Intel Sunrise Point-LP HD Audio vendor: Acer Incorporated ALI**
** driver: snd_hda_intel v: kernel**
** alternate: snd_soc_skl,snd_soc_avs,snd_sof_pci_intel_skl bus-ID: 00:1f.3**
** chip-ID: 8086:9d71 class-ID: 0403**
** Sound API: ALSA v: k6.1.1-1-MANJARO running: yes**
** Sound Server-1: JACK v: 1.9.21 running: no**
** Sound Server-2: PulseAudio v: 16.1 running: yes**
** Sound Server-3: PipeWire v: 0.3.63 running: yes**
**Network:**
** Device-1: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter**
** vendor: Lite-On driver: ath10k_pci v: kernel pcie: gen: 1 speed: 2.5 GT/s**
** lanes: 1 bus-ID: 02:00.0 chip-ID: 168c:0042 class-ID: 0280**
** IF: wlp2s0 state: up mac: <filter>**
** IP v4: <filter> type: dynamic noprefixroute scope: global**
** broadcast: <filter>**
** IP v6: <filter> type: dynamic noprefixroute scope: global**
** IP v6: <filter> type: dynamic noprefixroute scope: global**
** IP v6: <filter> type: noprefixroute scope: link**
** Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet**
** vendor: Acer Incorporated ALI driver: r8169 v: kernel pcie: gen: 1**
** speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 03:00.1 chip-ID: 10ec:8168**
** class-ID: 0200**
** IF: enp3s0f1 state: down mac: <filter>**
** WAN IP: <filter>**
**Bluetooth:**
** Device-1: Lite-On Qualcomm Atheros QCA9377 Bluetooth type: USB driver: btusb**
** v: 0.8 bus-ID: 1-5:3 chip-ID: 04ca:3015 class-ID: e001**
** Report: rfkill ID: hci0 rfk-id: 3 state: up address: see --recommends**
**Logical:**
** Message: No logical block device data found.**
**RAID:**
** Message: No RAID data found.**
**Drives:**
** Local Storage: total: 931.51 GiB used: 8.12 GiB (0.9%)**
** SMART Message: Required tool smartctl not installed. Check --recommends**
** ID-1: /dev/sda maj-min: 8:0 vendor: Toshiba model: MQ04ABF100**
** size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s**
** type: HDD rpm: 5400 serial: <filter> rev: 1J scheme: GPT**
** Optical-1: /dev/sr0 vendor: HL-DT-ST model: DVDRAM GUE1N rev: 1.00**
** dev-links: cdrom**
** Features: speed: 24 multisession: yes audio: yes dvd: yes**
** rw: cd-r,cd-rw,dvd-r,dvd-ram state: running**
**Partition:**
** ID-1: / raw-size: 528.23 GiB size: 518.87 GiB (98.23%) used: 8.11 GiB (1.6%)**
** fs: ext4 dev: /dev/sda3 maj-min: 8:3 label: N/A**
** uuid: eca7e191-f34b-4527-af6b-e51b170306f9**
** ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)**
** used: 8.4 MiB (1.6%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: N/A**
** uuid: 65AE-30B2**
**Swap:**
** Alert: No swap data was found.**
**Unmounted:**
** ID-1: /dev/sda2 maj-min: 8:2 size: 402.78 GiB fs: ext4 label: N/A**
** uuid: e0921572-0207-4a97-8769-db6e98c1f8ce**
**USB:**
** Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0**
** speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900**
** Device-1: 1-4:2 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID**
** driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s**
** power: 98mA chip-ID: 046d:c52b class-ID: 0300**
** Device-2: 1-5:3 info: Lite-On Qualcomm Atheros QCA9377 Bluetooth**
** type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s**
** power: 100mA chip-ID: 04ca:3015 class-ID: e001**
** Device-3: 1-7:4 info: Quanta HD WebCam type: Video driver: uvcvideo**
** interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0408:a030**
** class-ID: 0e02 serial: <filter>**
** Hub-2: 2-0:1 info: Super-speed hub ports: 6 rev: 3.0 speed: 5 Gb/s**
** chip-ID: 1d6b:0003 class-ID: 0900**
**Sensors:**
** System Temperatures: cpu: 38.0 C pch: 35.0 C mobo: N/A**
** Fan Speeds (RPM): N/A**
**Info:**
** Processes: 202 Uptime: 11m wakeups: 3 Init: systemd v: 252 default: graphical**
** tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6 Packages: pm: pacman**
** pkgs: 1088 libs: 299 tools: pamac,yay pm: flatpak pkgs: 0 Shell: Bash**
** v: 5.1.16 running-in: gnome-terminal inxi: 3.3.24**
**[john@john-aspiree5576 ~]$ lsb_release -sirc**
**ManjaroLinux 22.0 Sikaris**
**[john@john-aspiree5576 ~]$ lspci -k**
**00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 08)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: skl_uncore**
**00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: i915**
** Kernel modules: i915**
**00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: xhci_hcd**
** Kernel modules: xhci_pci**
**00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: intel_pch_thermal**
** Kernel modules: intel_pch_thermal**
**00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: intel-lpss**
** Kernel modules: intel_lpss_pci**
**00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: mei_me**
** Kernel modules: mei_me**
**00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: ahci**
**00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: pcieport**
**00:1d.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #11 (rev f1)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: pcieport**
**00:1d.3 PCI bridge: Intel Corporation Device 9d1b (rev f1)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: pcieport**
**00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC Controller/eSPI Controller (rev 21)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
**00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
**00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: snd_hda_intel**
** Kernel modules: snd_hda_intel, snd_soc_skl, snd_soc_avs, snd_sof_pci_intel_skl**
**00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: i801_smbus**
** Kernel modules: i2c_i801**
**02:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter (rev 31)**
** Subsystem: Lite-On Communications Inc Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter**
** Kernel driver in use: ath10k_pci**
** Kernel modules: ath10k_pci**
**03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTL8411B PCI Express Card Reader (rev 01)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: rtsx_pci**
** Kernel modules: rtsx_pci**
**03:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 12)**
** Subsystem: Acer Incorporated [ALI] Device 121a**
** Kernel driver in use: r8169**
** Kernel modules: r8169**
I cannot right now. I would have to format the partition again and reinstall from the ISO usb. None of the other’s KDE, gnome, would get me to the installer.
Olli
23 August 2023 06:59
4
first things first. if you want to copy something to the forum use the following step.
Olli
23 August 2023 07:02
6
i’m not jesus, without answer it’s sticking in the dark
I’ll try it. I haven’t been using any alt keys. just F12 and F2. I can hear the hardware for a while after I choose Manjaro, then it goes black. I’m not sure about what to do, grub or anything, but after I choose manjaro from the options, mint or manjaro on my system it goes black. Should I try the alt key’s in the menu do you mean? I will try it if that’s what you are saying. I am clueless about this stuff, mostly.
Oh, I think I catch you? I am a mint user, trying to move to manjaro. When something breaks, I reinstall the one version of manjaro that will work on my laptop.
Olli
23 August 2023 07:19
9
john6h2:
after I choose manjaro from the options, mint or manjaro on my system it goes black
that’s an information you hide from us first. how should we know that you tried to install a dual boot system ?
I’m sorry. I should have given that information. My bad.
Olli
23 August 2023 07:21
11
yes i already felt so. okay first step can you open the konsole/terminal and log into text-konsole (by ALT-F5) ?
I will try.
Okay, I hit ALT-F5 after I heard the hard drive start. Nothing. I then chose manjaro from my two choices, i pressed ALT-F5, when I’m guessing it was getting ready to boot. The error no device came after that. I could reinstall again, maybe get a snapshot before the firmware update? I am not sure how to proceed.
Olli
23 August 2023 07:55
14
no, you hit ALT-F5 when you arrive the black screen.
okay I’ll try again
No, definitely not. The same error as before, including
Olli
23 August 2023 08:11
17
before we proceed. are you able to boot into mint ?
it is my primary, I don’t have to do anything, just turn it on.
Olli
23 August 2023 08:22
19
a) so you can boot into a working mint ?
(a) I am on mint now. on b i don’t know, when it boot’s? idk. I have access to a termilal in mint.
Olli
23 August 2023 08:29
21
that’s what i’m asking for. okay let’s open this terminal and we do some mandatory checks first.
lsblk
copy and past the output here
lsblk -f
copy and paste it here again
john@john-Aspire-E5-576:~$ fdsk
Command 'fdsk' not found, did you mean:
command 'fdisk' from deb fdisk (2.37.2-4ubuntu3)
command 'fdsh' from deb fdclone (3.01j-1)
Try: sudo apt install <deb name>
john@john-Aspire-E5-576:~$ fcsk
Command 'fcsk' not found, did you mean:
command 'fsck' from deb util-linux (2.37.2-4ubuntu3)
Try: sudo apt install <deb name>
john@john-Aspire-E5-576:~$ fcsk
Command 'fcsk' not found, did you mean:
command 'fsck' from deb util-linux (2.37.2-4ubuntu3)
Try: sudo apt install <deb name>
john@john-Aspire-E5-576:~$ lsblk
NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINTS
sda 8:0 0 931.5G 0 disk
├─sda1 8:1 0 512M 0 part /boot/efi
├─sda2 8:2 0 402.8G 0 part /
└─sda3 8:3 0 528.2G 0 part
sdb 8:16 1 14.3G 0 disk
└─sdb1 8:17 1 14.3G 0 part /media/john/USB STICK
sr0 11:0 1 0B 0 rom
john@john-Aspire-E5-576:~$
john@john-Aspire-E5-576:~$ lsblk -f
NAME FSTYPE FSVER LABEL UUID FSAVAIL FSUSE% MOUNTPOINTS
sda
├─sda1 vfat FAT32 65AE-30B2 502.6M 2% /boot/efi
├─sda2 ext4 1.0 e0921572-0207-4a97-8769-db6e98c1f8ce 308G 17% /
└─sda3 ext4 1.0 eca7e191-f34b-4527-af6b-e51b170306f9
sdb
└─sdb1 vfat FAT32 USB STICK 2998-188B 12.7G 11% /media/john/USB STICK
sr0
john@john-Aspire-E5-576:~$
Olli
23 August 2023 08:33
24
john6h2:
Command ‘fdsk’ not found, did you mean:
i mean what i wrote and that is
lsblk
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